meal at the carvery and breakfast was very nice as well

the dinners from the bar area were delicious & so nicely presented, not the typical bar food

the bar area was relaxing

( thought did been nice to have a mini bar in room included in price of stay) just a suggestion

103 above bar and could hear voices etc

helpful, left us some goodies in the fridge on arrival, lovely little cottage, good shower, good wifi

the wifi was brilliant and everything just worked as expected

old-world charm, but very well appointed, lots of bedding, towels, seating, as well as a modern kitchen with a wide range of equipment and crockery, etc

it had all of the mod cons a kitchen needs and jacqui had left us a few food items so that we could make a snack and have tea or

spacious and the property is well-equipped with plenty of bedding, towels, and seating while the kitchen comes with a wide range of equipment and crockery

staff very helpful good size room excellent breakfast good wifi

the annex didn't have wifi coverage.

bathroom extractor fan doesnt turn off, i didnt get given the wifi passcode and had no access to

the wifi

poor wifi, flaky owner

had our evening meal in the bar area and it was simply delicious, would definitely return to this hotel

no cocktails - because there was no cocktail bar person

staff at reception, the bar area and the restaurant were so friendly and helpful

plenty of parking

don't like the change in decor of the bar

very good restaurant on the second floor .locals in bar very friendly

enjoyed listening to the locals in the bar and hearing all the

access to room via busy 'snug' bar and steep staircase

cosy room very private excellent staff handy to the bar and shop across the road private parking excellent throughout

friendly and efficient staff,and the customers in the bar made me very welcome especially the 3 old guys

the bar staff were great

really enjoyed our stay here, no need to leave the hotel as there’s a restaurant and bar with live entertainment

welcoming and helpful efficient staff who were able to accommodate our request for an early check in

everything was perfect. friendly bar staff and breakfast staff

very nice hotel staff were lovely we asked for early check in and got it

wifi cutting out - wifi unavailable in evening considering i was on business this was very

very good wifi and ideal for business use

wifi was free and easily accessed

the wifi worked well and there was a kettle for hot drinks

wifi..

was very comfortable extra blanket and pillows available in room free wifi room was quiet and comfortable with a window that opened for fresh air

comfortable hotel, friendly staff, free wifi.

breakfast seemed to have been cooked for a long while. wifi very patchy!

wifi didn t work the entire stay but there seemed to be an issue so would probably be ok at other

nice staff and lovely food quality and choice, lots of parking spaces and very good wifi

the wifi signal was very strong and fast

could not get connected to wifi

free wifi was not available but

the hotel wifi was not working for the duration of our stay.

free parking good wifi quiet room

wifi was very slow and we couldn't cast our phones to the tv which would have been

the hotel wifi keeps dropping in and out.

was late checking in so never got to use the wifi and can't remark on it's quality, but i was able to get a clear 4g signal on roaming, so

poor wifi in the room- i think it should be much better for a four star hotel

the wifi was poor in the room we stayed in and the hairdryer cable was too short to use in front of the

food in the bar was absolutely top notch as was the breakfast

can't speak about the breakfast, only had cereal and toast

although there was a private function on the bar late on the evening of our stay, we could not hear any noise from our room on the 1st floor

large clean room, comfortable bed and great fry for breakfast. staff very helpful and courtious.

bar was a little dirty along with the lifts

the breakfast was delicious and generous with variety which catered for all tastes and requirements

very friendly with big room and an excellent breakfast

the bed was so comfortable, and breakfast the following morning was delightful- nothing was too much

we had a great sleep and a delicious breakfast the following morning

superb breakfast

liked the little guest kitchen facilities - handy for families with kids

lovely rooms, excellent breakfast, kind and accommodating staff

kids had a lovely time

wonderful place, with great hosts and a top notch breakfast! can’t fault it, thanks again!

great breakfast

only gripe would be that you were not permitted to take alcohol from the bar to your room

we had 2 triple rooms 1 for us and 1 for the kids

left early to drop family at airport so had a continental breakfast

nothing was done abt my complaint at 3 30 am of the noise in the few rooms beside us shouting kids crying and running up and dwn halls the ones next door banging doors shouting banging our door

guests running up and down the halls with small kids screaming at 1am

the wifi was very poor as we were unable to watch netlix in our room

plenty of parking, good wifi, comfy bed

wifi a bit weak in the room and no coffee making facilities but they offered to take free coffee

the wifi could have been better.

wifi wasn't working well during our stay.

large and comfi house, equipped kitchen, well working wifi in the whole house, friendly owner, easy check in, nice and safe

a good size toilet, clean rooms and fully functional kitchen

plenty of space, good heating, lots of bedding and towels, good kitchen and lovely garden

we were comfortable in it and made some use of kitchen and laundry

loved how homely it is and you have access to a kitchen to make drinks etc, the room was also a good size with ample storage

24 hrs kitchen facilities provided

there's a basic breakfast provided and a kitchen to use on site

clean very wel maintained nice breakfast included in very clean well equiped kitchen

very clean friendly staff use of kitchen anytime location

wifi was strong enough

i was working from the hotel, and wifi was super fast

lack of wifi - due to be added soon

the free wifi was fast and easy to connect with

excellent wifi

location, price and breakfast

would prefer a bar of soap instead of hand wash. but that's just my preference.

loved the bar and restaurant area, its a cool place to chill out

breakfast was fantastic and a great variety of foods and drinks in the buffet so well worth the

needed an early check in and it was denied.

friendly and good breakfast. good location for touring the glens.

staff were friendly, the room was spotless and the breakfast was excellent

very comfortable and luxurious. good breakfast

personal service, breakfast,

the breakfast was very tasty

great location, quiet, comfy bed, early check in

room was spacious and very clean. facilities were great. wifi was superb.

spacious room with comfy bed and free wifi

didn t think the wifi was very good so had to use my 5g on my phone and the floors in the bathroom were not clean

wifi in room was very fast and could not have been more comfortable

issues with the wifi that i had not experienced before on previous visits

wished i had booked breakfast

the 24 hr laundry room was nice, too

so comfortable and we just love the wee kitchen and seating area , as we can have a cuppa and chat

listening to local musicians, having a relaxing drink, but it was also nice to have the small kitchen area in our room for times when we just wanted to put our feet up and read for an hour or

fab hotel,lovely bar in the reception & room was comfortable and had everything we needed.

really centrally located really nice bar good selection of beers and spirit

is noisy as opposite a very popular bar with live music but do provide you with ear plugs and this didn’t bother

i didn’t go to the bar but there’s a really nice bar and i guess food service

staff are lovely. room was very clean. so comfortable. bar and music was brilliant.

great location, lively bar fantastic night's sleep. would stay again

couldn t get into the settings, the wifi setting

oh, and their guest wifi is not secure

excellent staff and the wifi was good

the complimentary wifi is very poor

great wifi comfortable beds

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

room, great service, fast wifi and the bathroom was lush

room was very comfortable and wifi worked well

the wifi connection is terrible.

- bed & bedlinens, large beautifully appointed room, large bathroom with good shower, wifi, amenities

i definitely recommend getting breakfast to the room

we had dinner and breakfast both meals excellent .

we had cocktails in the cocktail bar which we found very relaxing great atmosphere

each and every one of them went above and beyond from tina in the gym to the waiting staff i applaud you all

booking dinner at berts jazz bar, arranging a twin room for my friend and i and to booking the spa over the phone

access to wifi and willingness of the staff to help getting access.

the wifi wouldn t connect to any of our devices.

even though it rained a little the wifi was just brilliant in our room, my son enjoyed the youtube videos

wifi too slow for a 4 star hotel

following booking and also when logging in for wifi

bar did not have music on wednesday night and the food was not available at 10pm but it said on the

in piano bar having drinks in the afternoon, husband had car keys on table and he was very politely asked if

breakfast being charged through booking

we ordered hot chocolates for the kids and coffee to the room when they arrived they were cold, we all drank what we could and within

we had been looking forward to a ly in as we had no kids with us on our trip

the rooms are spacious, comfortable, serene and have everything you might need- the small kitchen unit is perfect if you require it, and the little added touch of fresh milk in the fridge

they called 10 min after check in to make sure all is ok very helpful elegant restaurant and bar attached cool

lovely stay cheers, and accomadated with late check out with no hassle, i will defo be back.

not what you need when we asked for a late check out

really a negative but no bar or restaurant onsite but it’s located adjacent to lovely restaurants and pubs

only question is if there could be a better wifi connection

my bedroom was very clean with tea and coffee facilities, tv had a great choice of channels and wifi was speedy

wifi was poor but i did not pay for it. if i were staying longer i would have paid.

like the fact that wifi was a completely open public network and thus would not want to use for anything with logins

very poor wifi,but i didn't mind much about it.

paid extra for a late checkout and had a staff member banging down the door at 11am and i had late check out until

arrived early and asked if the room was ready and was told it was

the 1pm late check out for £10 was great

clean staff friendly free wifi shower hot and with shower gel provided early check in £20 from 12 late check out £15 by

staffs (kevin is very cooperative), transparency to deal like room service, late check out fees

made new years very difficult due to policy on late check outs

staff arranged an early check in without any fuss and were really friendly and gave us lots of helpful suggestions

late check out though i think this could have been considered free of charge

very helpful and accommodating staff from our early check in to booking our taxi to airport, they were wonderful

had early check in

the bar snacks could be better.like having sandwhichs plus soup with bread.ect

late check out was great so flexible to suit you ud83dude42

very clean and well maintained, they have gym, good location and friendly staff.

friendliness of staff location bar and food available

the noise from the bar was really loud while trying to eat my dinner in the restaurant.

wifi signal was not stable in lobby though in room it was ok the family rooms is for two young

the wifi works really

) i didn't use the hotel's wifi as had my own so can't comment on these things

the wifi can be connected directly and automatically, i

the room had almost all the facilities we were expecting, free wifi, tea/coffee maker, etc

i also loved the gym facilities

staff ar the bar reception and breakfast couldn't be nicer and more helpful especially pablo at reception

nice bar and breakfast, good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which was very much appreciated

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

gym -small but enough heplful staff good location close downtown confortable quie room in room safe

the rooftop bar, restaurant and outside bar are great

restaurant food and service were fabulous and the roof top bar is a gorgeous place to relax and unwind

minus the kids

lively outdoor dining, indoor restaurant and music and bar on the roof

saturday night wouldn’t be ideal for those with young kids

where the breakfast room was located, what time our late check out was, where to find the wifi code or even where the lift to take us up to our room was located

e basics)

fresh look in historic building good facilities wifi, bar

had some issues with wifi initially but after a member of staff helped me it worked fine

wifi available for gaming devices as well as phones

also no wifi in room

time we stayed but unfortunately the second time we where first put into a room with no signal, wifi nothing the tv nor our phones would work we rang down using the room phone, which then the

wifi was terrible

allow casting from phone to tv via wifi. this would be the only thing

wifi didn t work at all which is quite poor if i am totally honest

free wifi reception was excellent

clean, well located, extra friendly staff, late night bar for guests, excellent wifi throughout, good sized bathroom, and a very good breakfast

no wifi in rooms even with the hotel wifi it just shut off in room

wifi reception and phone reception

good wifi

breakfast 3 star staff 5 star location 5 star rooms 5 star

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic

comfortable, gorgeous plush decor bar had a really nice vibe, really appreciated the 24hour snack and drinks fridge super fast check

late check out

staff, added extras such as check in early for members, drink from the bar, games in the bar area are a fab edition to keep families busy whilst relaxing with a drink at

no breakfast included

value, friendly staff, love the fact there is a bar always open as i didn’t finish work until really late and was able to have a drink

we did not have a breakfast

the pool table was good fun with the kids

maybe try adding pancakes to breakfast menu, for kids and adults

wifi free & quick

wifi worked well

great location helpful and friendly staff, dinner portions very small but lovely,wifi very good

good wifi, nice shower, comfortable bed

a decent ethernet connection available if you know where to look, so i did not have to use the wifi connection at all

very poor wifi. front of hotel road very noisy

wifi was alright

free wifi good strength everything was just perfect

the wifi is very good in the room

i didn't use the wifi so cant comment on it

wifi was great and high speed

very clean. room was good - shower good bed comfortable temperature good wifi excellent. quiet.

wifi was not great

10min walk to city center - also very close to the botanic stop, if you arrive by train - wifi ok - the hotel is linked to good

rooms were very good,,beds very comfy free wifi always a bonus

shared kitchen was rotten but i property can’t really control other guests cleanliness i

they had a shared kitchen, a movie theater and laundromat

nice lobby area with a pool table, cinema room and gym

apartment was very clean, and had everything in it we needed, loved having the wee kitchen

would have been better if there had been a kettle, even though the kitchen was along the hall

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

com prior to arrival and was able to take advantage of the early check in

no breakfast were going to charge £25 for early check in

everything was just great, except for the wifi, very poor.

free wifi in rooms would be good

to pay parking and for wifi

ly for 1 hour)

ak)

location and bar below.

we were even able to get a late check out without any problem by just sending a message to the hotel through booking

the bar downstairs was awesome. staff was great. the room was very nice and in great location.

ud83dude0a late check out, for free

the gin bar is beautiful, as the restaurant

loved the bar & bar food was really good too

the bar is phenomenal with the beautiful tree

the bar is just so picturesque & great staff

we were given early check in

helped with holding our luggage, early check in, having to change rooms

wifi connection was great

strong wifi, comfortable beds

location good, great staff, wifi good, clean room, lovely breakfast!

good bed, very good apartment installations, good wifi, good cleaning, the location is also very good, with some very good restaurants in the area

free parking and good wifi is a bonus

good wifi

there were complimentary water and chocolates, a large tv and good wifi

friendly staff, nice clean room, good wifi, excellent breakfast.

car park was full the second night son had to park about 10 minutes walk away. wifi was patchy.

free wifi worked fine

couldn't get wifi on my phone

didnt like the wifi , was very slow and i wanted to work on some online system

the wifi was terrible!

cleanliness wifi was ok the room is big and furnished in a modern style

rooms spotless with floor to ceiling windows. good wifi too which is free.

wifi a bit spotty for the phone but okay for tablets

to get very nice room with en-suite, wifi, tv and breakfast for this price is fantastic.

close to belfast and a lot cheaper , free parking and wifi onsite , good breakfast , lovely

only disappointment was wifi was not working in the room and as the television was connected to wifi it was not working

wifi was very poor my son couldn't connect to his nintendo, plus we spent 20min to find a space to

lovely breakfast, friendly staff, easy coded access.

via email / phone cleanliness of room with modern ensuite comfortable bed & bedding continental breakfast included within walking distance to nice bars & restaurants great value for

clean, the team are fantastic at what they do and the breakfast although it is continental you can order hot food which is specified beforehand

the rooms were easily accessible, everywhere was clean and the breakfast spread was lovely

other residents very noisy kids shouting banging doors

room was spacious and breakfast was very satisfying

pizza in the restaurant was amazing, same breakfast!

great friendly staff, bar and food

easy check in and late check out

got back from my birthday at titanic tour and asked about the discounted breakfast, so we could have it the next day, that was when we were leaving

late check out cheap parking

location reception staff very friendly got a late check out free rooms very spacious and

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

a lovely and unique boutique hotel, very clean, great wifi, super comfy but the highlight was the absolutely fantastic front of house member of staff on

parking is easy and the wifi was very useful

there is no tv in the room which i personally like, especially considering the wifi was excellent everywhere, including in the attic

room very comfortable with good wifi

maybe the wifi connection

restaurants and breakfast, evening meal and bar just fine

also having a gym for my husband was

breakfast was very good and nicely presented, i was really satisfied

free car park and gym

minute walk into town the early check in at 8

we didn't use the kitchen area or lounge area, but both seemed tidy enough

a little too dirty kitchen.

with towels ,very comfortable bed ,tea coffee with a kettle in the room , a big plus was the kitchen with a cooker and oven fridge freezer cutlery plates cups

kitchen i was able to cook

also a really nice comunal area and kitchen which i only saw on departure

it was just perfect brought my son away on a golf trip. it was so comfortable cosy and homely.

great breakfast

breakfast choices were excellent and served with a smile

the breakfast was beautifully cooked , great choice . within walking of wallace park .

personal touch of a note on the main door, the decor, the room, the cleanliness, the staff the breakfast all was

early check in wasn't an issue

the food in the restaurant was exceptional and the bar area with pool table was lively and friendly

we had a wonderful breakfast and enjoyed chatting with the staff

breakfast was lovely 1st class. dinner at belltower restaurant at golf club outstanding

breakfast was amazing

food in bar excellent and good value

friendly staff, delicious breakfast, and very comfortable beds

only thing confusing was there was no bin or designated place for breakfast dishes

the location was great, rooms were clean, warm & spacious and the breakfast offered was lovely.

breakfast perfect and always freshly prepared

room was charming, the beds comfortable, the breakfast varied and delicious, and the whole property homey and welcoming

the wifi is not great. the signal is poor.

wifi slightly poor

the wifi caused huge issues for us at the event on sunday so we could not actually demo our software to

wifi signal bit weak in the room i was staying at.

rooms were luxurious and spaceshious with excellent wifi and a great tv

our room was near the laundry room & you could hear the machines going all night & housekeeping entered our room at

the restaurant and especially the bar had great atomsphere, and the location in lisburn was good

a bit noisy for upstairs rooms but its all finished by 11:30 pm gym could do with a water font

bed was so comfortable and the bar and music was great

cosy room, mini fridge, room service, breakfast was lovely

very friendly staff and great service - wifi in rooms could be much better though.

wifi didnt work at all in our room, it was losing signal all the time

wifi poor if at all

late check and early check was 20 per hour

ich is super expensive) even things like the wifi was an extra charge

the wifi was slow

or don t put us directly above it, and out of courtesy warn people terrible wifi

0) is too far away from the wifi router to work

couldn't connect to wifi, do as was only staying one night so barely a minor thing.

free parking and wifi were also so handy