more variety of breakfast options

the pet fee was very reasonable compared to most hotels

they did not have the breakfast that was advertized

nice breakfast area

breakfast was great with a big variety to choose from

didn't go to breakfast. clean, quiet, date, staff was friendly and helpful. room was nice.

the hotel is convenient not far from where we need to go. the family also love the pool .

breakfast was lacking, but sufficient for its purpose (place to sleep)

we got there we found out that the pool was closed because it was leaking

dirty pool. staff rude. rooms poor condition need updated. did not even stay the night

missed breakfast. the room was big and my wife loved the swimming pool.

well breakfast could go a little later! jk! everything was great!

the pool was clean, the stay was comfortable

could have had more breakfast options

the outdoor pool and seating was great for our large group

was only gonna stay 1 day but because of the pool i decided to stay 4 more days

breakfast was amazing and the bed was too

breakfast was adaquate

pool was green

no breakfast good location

liked the easy access off the freeway, they also had a laundry room

they had somewhere to your personal laundry, clean room.

best of all there is no pet fee

laundry room available

pets friendly, breakfast, price pool

the pool was too cold for our 3year old grandson to play in so we didn't get to use it as much as we

the indoor pool was fun, very clean, and the staff were super friendly all the way through

the pool wasn’t open

the indoor heated pool area was my favorite!

the kitchen area and the big fridge

i asked for a clean blanket from laundry and it was covered with human and black dog hair so i had to buy blankets for both beds

got the best price possible because no other hotel near here that i know of has a full kitchen

the kitchen had no pots an pans or silverware

kitchenette, and location.

pool was closed

the pool wasn't clean.

the pool (the reason i booked this hotel vs the others) was shown as an amenity however it was in

the pool area was closed. need more vending machines 24 hrs

the downside: the pool water was filthy

my kids love that the pool is indoors and are able to swim any time of the year

did not get breakfast covid 19

pool and snack shack

the location. great room for the price. the kids loved the indoor pool.

there were a lot of kids, which may be the reason

they have laundry along with a little marker to purchase small items

excellent hospitality great breakfast the staff made me feel welcome

across hall from staff laundry

liked the pool

the pool was my hi light i'm an amputee n i could participate with the kids at the

very friendly staff, warm pool, cozy beds, clea , and good breakfast.

also had to have reservation to get in the pool for just a hour

everything was good. kids can't wait to visit again

my kids were holding their noses every time we came out of the room or elevator

really create a vacation there was no pool available for us and it was a big thing with our kids

great location. very clean, great staff and good breakfast.

breakfast included

the breakfast and hotel location were both perks for my family's stay.

we could park our trucks and trailers near property.

the staff was super helpful and friendly. breakfast was great

breakfast was better than expected rooms were well maintained.

was rude was not allowed a late check out had to wait on ride outside n heat pool was closed down air conditioner was not very

the room was very clean and neat. breakfast was good.

to the cov19, no breakfast, but they did go out of their way and gave us a breakfast bar, a couple of muffins, so i

did not stay for included breakfast

free breakfast and cordial , friendly staff.

bed was very comfortable. breakfast was unsatisfactory. water pressure was very good.

everything. except for tricked on the breakfast stuff. just coffee at the moment which was fine

adequate except as noted below, the breakfast was better than many.

no oj for breakfast. lol

bartender bruce, was very rude

indoor pool and gym

the pool is terrible

really liked the fact that they had a bar up front where you could order food and drink

the pool is not heated

there was a bar and restaurant, and another eatery on the property

was thursday, so the restaurant and bar close earlier than one might like

we encountered were wonderful and friendly, the ladies at the front desk, the young man tending bar in the restaurant

staff in the restaurant and bar was rude they acted like we didn't belong there we were ignored several times and we chose to

ambience, the friendly staff from the front door, was amazing and the bar experience was so refreshing and relaxing we definitely will be back

very good breakfast

excellent breakfast

breakfast was great as was the staff

no towels in the pool area had to go inside and ask for one

cleanliness, room size, breakfast choices

staff were so friendly. breakfast buffet was excellent

really made me super grumpy that we had paid for everything up front - as my kids were staying before their school check-in, and then on checkout there was a big argument about

staff full size name brand shampoo/conditioner & bodywash on site guest laundry great breakfast plenty of

the pool was nice

no shade or lounge chairs at pool

staff was friendly and helpful accommodating both an early check in and late checkout

the breakfast was good but the oatmeal looked a little strange.

very clean staff extremely friendly and helpful great breakfast

breakfast set up is wonderful, good quality coffee, make your own waffle station, etc, however, we

could not use indoor pool.

another thing i know is all hotel by marriott are very clean and has good quality kitchen supplies and furniture

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

facilities and breakfast

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

like the countertops in the kitchen area not wiped down

the pool was closed

the pool area was small, and didn’t have much room for sitting

com we were told the pool was open breakfast would be served the restaurant was available and the bar was open

the pool was closed.

the inside pool needs a little attention, but i was glad they had one

full kitchen was awesome

we loved the suite idea, with a nice, equipped kitchen and a good sized refrigerator.

the room had its own kitchenette, which was a plus for cooking breakfast in the mornings

believe i asked for a king-size bed, but the kitchen accommodations made it with the queen

the mini kitchen was a nice feature.

the pool and gym were still shutdown.

pool/spa closed...which the customer should be made aware of

small room, staff were rude, pool was closed, bar was closed

no smoking out side the pool area

staff, cleanliness, updated look, on site laundry

my kids loved that there was tea and hot chocolate available in the lobby during non-breakfast hours

disappointed that breakfast did not consist of more of a variety of hot foods.

room was spacious, loved the bathroom and breakfast was okay could’ve had more options.

great complimentary breakfast each morning

i wish there were more options for breakfast.

very nice breakfast

really really need to refinish the pool area and in the pool

breakfast more variety

breakfast was really good, nice large room.

the pet fee was higher than other places we stayed.

i wish the breakfast offered water instead of just juice and coffee but i was still happy!

the breakfast could be improved and the floor was dirty in the breakfast room

the breakfast was very limited

location, staff, breakfast

the beds were soft and were great to sleep on and the breakfast was very good.

even the breakfast room was nicely equipped, nice, good coffee

was nice and open, big and clean beds were comfortable breakfast was good location was good staff were

the breakfast was really good and the room was big and confortable.

the staff from the front desk to house cleaning and breakfast area were very hospitable

the bed was comfortable and the breakfast and coffee were great

wifi did not work room was not really clean

i could not get the wifi to work, seems the info that was entered at check-in was wrong

wifi access not good. front desk personnel lacking

also, the wifi wasn't working and they made me call their internet provider to fix it, which took an hour

easy to find, beds comfy/bathroom & shower good/tv, fridge,wifi all good

i usually stay at the nearby red roof for less money & no pet fee at all

breakfast and friendly staff.

kids loved the breakfast waffles

a jimmy dean sausage biscuit and a kids granola bar is not a real breakfast

location, cleanliness, dog friendly, excellent breakfast, the 24 hour coffee and water station, super friendly staff and also very accommodating

low pet fee. everything was good.

i was forced to pay a $100 pet fee when i was traveling with a service animal

kitchen dishes or utensils in kitchen

it was new. comfortable. low cost pet fee.

our room felt complete with a kitchen sink and a table too

sure do miss the hot breakfast out in the lounge

room, comfortable bed, nice variety of food choices at the breakfast bar

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

great staff. clean. breakfast was outstanding. location next to novant hospital was ideal for us

the breakfast

i also enjoyed the late check out feature for a pretty good price

breakfast was limited to hotcakes and cereal only

at all they was calling before check out time almost like harassing then they don’t offer late check out or anything i stayed there for 2weeks and some change and still got treated crazy

price only two things i didn’t like trash in room beside night stand and front desk said the pool would not open till the end of

the breakfast....it could have been better but worked.

pricing, pet fee very high

breakfast was good the location was perfect for everything that was needed

and the breakfast room was pretty

breakfast ran out fast (not a ding) just make sure you get there early

exhorbitant pet fee

the pool was cold

the pool could be bigger

staff, breakfast attendant and set up

morning breakfast space was over crowded one morning we had a group of 4 children unattended by parents

the breakfast was great. i loved the swimming pool. the location was great for us.

breakfast w food supplied by (i think) sysco, was flat pre-prepared eggs and no bacon and greasy

the lady at the front desk was wonderful the shuttle was very convenient

staff fixed as mix up with booking very quickly, had to wait 20 min for shuttle

breakfast was excellent. excellent hours of service as well.

rooms are vast and confortable breakfast is good fitness center is good enough

the breakfast was great

proximity to airport.airport shuttle.

great shuttle service to airport. what e needed

shuttle service took a while to come pick us up at the airport along with a few other customers

i loved the fact that the shuttle bus were able to take you to local places, if needed, free of charge

itv was a great check in and check out, loved the pool

no breakfast choices for gluten free. it would be nice to have yogurt available.

i didn’t like that the stairs where not close to pool or the middle section of the rooms

meager breakfast although it was advertised as included with stay

pool was closed for maintenance

the pool was not open.

everything was as it should be. very clean. breakfast was very good.

pictures to prove it dirty filthy they don’t clean it no clean linen bugs they advised a pool gym breakfast we got none of it it was horrible management the management was very inconsiderate as

great breakfast eggs, sausage

pool was closed no breakfast was served advertised as included

breakfast, wifi

the free wifi was the only good thing about the place

the room was comfortable good variety of tv channels. free wifi

wifi didn't work

wifi was slow

all was fine, breakfast was nice and service of free shuttle to airport is perfect.

shuttle to airport

no shuttle time after i booked and called for the shuttle service they only worked for a few hours

friendly staff clean room great shuttle driver

next door lady was yelling at her kids all night and wasnt able to sleep much

shuttle service was great and the hotel is very conveniently located

the indoor pool was great. bed was comfortable.

enjoyed a swim in the pool

the room and gym were excellent

modern, clean, shuttle bus, close airport, good price

and clean room, restaurant on site open for breakfast, lunch and dinner, 2h free shuttle service to charlotte airport, gym open

breakfast no plain yogurt was offered

i was able to establish early check in

shuttle efficient as an airport hotel should be

glad they have a shuttle bus it is was great to use.

convenient to airport friendly staff… keenan at desk and ray lewis.. shuttle driver

nice for longer stay fully stocker mini kitchen with anything you could need

pool was not open.

breakfast was great. lots to choose from.

breakfast was an excellent plus

lots of amenities- pool, gym

there were tons of kids playing in the hot tub and thiat was not relaxing

breakfast included

love the fact that they have free hot breakfast buffet and meals/snacks/drinks in the evening

the gym is great too

they had a shuttle and were very accommodating even though we needed to leave at 5 am the next morning

were stuck as a result of a missed connection and it was very close to the airport and the shuttle service was extremely helpful

helpful staff, airport shuttle and nice ambiance.

my kids went to the pool and one of the staff was rude about them being in the pool

the room was great for the space of 2 adults and 2 kids

very clean, great wifi, close to downtown

free wifi worked well enough to watch youtube and listen to music

wifi kept dropping every few minutes

the room had just what was needed, shower, bed, tv, fridge and available wifi.

didn't open i love being able to feel the breeze without having to go outside , wifi kept disconnecting

a dog had soiled in the gym

no breakfast yet

the breakfast. i was expecting more... like scrambled eggs and bacon. very disappointed.

the breakfast was perfect

very outdated rooms, very expensive pet fee

i was able to do late check out with ease

the kitchen waa convenient. the counter top was convenient.

everything beds kitchen excellent

breakfast was the only thing that we feel could have been improved

the pool was a little too small

comfortable place for families. spacious room for 5. excellent gym for a hotel.

breakfast was good and warm

find that the back of the house need to have more attention, (example) the laundry must be looking more clean and more mantained, the walls of the back part of hotel must be

have a guest laundry which is open from 6am to midnight everyday

shuttle: driver was great

very clean and the breakfast was very good ?

it was good. wifi a little slow and cleanliness was pretty good. staff was great

it s close to a mall, and some local gym which is nice

rooms were clean & comfortable. great location. decent breakfast options.

water pressure in sink very low. loud kids running up and down the hall

the front desk, the breakfast ladies, the housekeepers and basically anybody who worked there was fantastic

wifi was great and the room was super comfy

wifi on laptop was an issue

no phone signal and the wifi was going in and out so i could not get any of my work done

bc of the bugs and debri floating in the water the kids didn&#

relaxing pool, comfortable bed, friendly staff

the laundry room is a bit warm but was very appreciated a little expensive

the pool was closed

the kitchen staff is good ud83dudc4d

it suppose to be non smoking and i had my kids with me

pool was clean and comfortable

room was very spacey and comfortable. breakfast and pool were pretty good.

we wished the pool was a little warmer but that’s it!

easy to check in and check out. very clean and laundry is very easy...

a small gym and pool on ground floor

customer focused. great breakfast. great staff.

breakfast was hot and ready between 6-10a, staff greeted with a smile

then came the smell that hit us like a ton of bricks, a very foul odor, a mix between dirty gym feet, and a overwhelmingly sweet and sour mix (hard to explain)

arrived at 1:30 am to a very friendly helpful desk clerk who immediately said we could have a late check out

needed english muffins with breakfast

did not have time to use the gym and pool, which was a huge disappointment

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

i love the facility, the room and the pool

pool was closed for the season which was not disclosed when booking.

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

the commode did not flush and the pool was out.

breakfast was great, shuttle driver was great.

airport shuttle even took me to the local cracker barrel to pick up my food order

we were so impressed with the wonderful attitude of everyone, the shuttle drivers and front desk especially

location, free wifi, great free breakfast, clean rooms with comfortable beds, what more could you want

the rate, the great hot breakfast and shuttle to the airport

nice beds, good wifi connection

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

the lobby decor and wifi.

sunday early in the morning people working on construction outside the parking they blocked my car i was surrounded by barricades and caution tape

the size of the pool area / gym could be bigger

nice staff quite location great wifi

brilliant wifi

the laundry room

clean, pet friendly

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the second floor i just think it would have been better if they were

laundry roon.please invest in that

easy going. good breakfast. self service laundry.

i loved the heated pool.

the water in the pool was dirty 2 days in row

went swimming and enjoyed the pool to ourselves

pool was gross and lots of dead bugs floor was dirty

the breakfast could have been upgraded.the same unsatisfactory two days in a row

have fruit or something besides toast, oatmeal, and bread for breakfast

the breakfast was cereal and/or toast with jam

breakfast bar

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

could do much better for breakfast

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

modern, fun vibes, great bar area, comfy bed & free water in the room.

we also enjoyed the indoor pool

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

it is not meant for friends and family with kids

breakfast wasn't great but okay

location, right off the hwy. very clean quiet excellent breakfast

pet fee is high

did not realize the pet fee was so much.

we had a dog with us and can't believe we had to pay $75 for pet fee

the free breakfast was amazing. super impressive and very friendly and helpful staff.

pool wasn’t open and empty

clean pool and recreational area

it was clean and well kept, the pool was closed, but otherwise very nice

great breakfast

pool was nice and clean and the room was clean and comfortable

there was a great breakfast selection

the breakfast as delicious

convenient and clean, good breakfast

the staff was very helpful, courteous and provided excellent accommodations and a delicious breakfast

pool,outdoor and indoor seating area. food was good.

the pool was close, and it was extremely hot that day.

we booked the room thinking we would be able to use the pool and it was not open

pool, breakfast

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

walking distance to my job. gym, clean, quiet, and all my necessity

no cost to park and good price for a room with a kitchen area.

clean, big, our room felt like a apartment, kitchen included for 92$ the night was a great deal

the breakfast had a good variety of hot and cold items

shuttle service was convenient

breakfast, pool, and room

great shuttle to airport

no restaurant and bar was closed on weekends.

there's a bar in the lobby which was a nice touch, and i was surprised that the tv had streaming services

gym was much better than most hotels, the pool table was a great addition, and tge goodies for sale

front desk staff is very friendly and accommodating, rooms and beds are comfortable and the breakfast is nice

most comfortable beds ever, convenient airport shuttle, decent hot breakfast

gym was open

staff was great. breakfast good-variety. nice room!!

outstanding customer service and made me feel welcome at check-in and the young man that provided shuttle on tuesday morning was kind, courtious, and very pleasant to talk with

great breakfast friendly staff

breakfast were fantastic and delicious

closed pool, you have to ask to use the gym, and you have to put your room card in a bowl of soapy water

amenities , breakfast, pool,wifi etc in

laundry room was clean with $1

free breakfast ,pool hours , room good size

the pool was small and needed to be clean, but the pool area was clean and fresh towels!!

the breakfast was practically nonexistent

the shuttle driver is such a friendly sole

shuttle was great and extremely quick and convenient going on the hour and half hour

shuttle pick up from the airport took 45 minutes

we didn't get to enjoy the breakfast since we had a 4:30 am scheduled departure time - but the shuttle driver had the coffee

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

location, staff, and room was nice. they have an inside pool. and the building is quite.

chlorine was a little strong in the pool room

great staff & the rooms are clean, breakfast was great, price on point

they had a guest laundry which was so helpful as we needed to do washing excellent restaurant within walking

breakfast was not what i expected

friendly, easy check-in, spacious spotlessly clean room, great breakfast included

clean, dog friendly with a full kitchen not far from the airport- charlotte is the closest major airport to me so it’s nice a

didn't come down for breakfast

the breakfast was outstanding

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available all

room was large with perfect amenities like a full kitchen, two queen beds and a pullout sofa bed

free breakfast. room is spacious and nice. great service

it had a full fridge and kitchen area including a dish washer

clean, pet friendly, good breakfast and gym

excellent value. my room comes with a kitchen.

the hotel was very clean. breakfast was delicious. staff was very friendly

pool hours, the earlier and later it's open the better!

kids loved the indoor swimming pool!!

area, the girl at the front desk for the night was extremely nice and helpful, the breakfast had a variety of options

the pool wasn’t heated.

full kitchen

wish the pool stayed open later

an extended stay the room was not attended to everyday (which as okay) so i had to take the kitchen garbage out to the dumpster which was awkward

that my kids couldn't swim in the pool!!!

my grand kids loved the pool

also, i only ate from the hotel restaurant- in the dining room and via room service

gym facilities were excellent

m, restaurant, indoor pool)

kids, 2 adults)

gym has everything u need for a good work out

the late check out, breakfast, clean rooms and the customer service

shuttle service was present

the cleanliness, breakfast was amazing, staff was always present

pool was closed while weather was excellent for a swim

staff was friendly and the airport shuttle was prompt both times and the drivers were kind and knowledgeable