indoor pool was very cold n the hot tub was only lukewarm

was an open/used bar of soap by the sink (the one in the bathroom was new in package) and there was an open/used

cafe on site was well priced and food and bar were great

we asked for 30 minutes extension for check out, staff gave us 1 more hour late check out until noontime

comfy bed. love the pool area, hot tub. convenient, friendly staff. late check out availability!

would prefer hot breakfast, but what they had was perfectly fine!

breakfast was cereal and yogurt. coffee could have been warmer. no complaints on the room.

breakfast is a little weak.

they had free parking and complimentary breakfast

i don't eat breakfast but the bed was very comfy.

we left at 5,30 to deer hunt and the breakfast didn't open until 7 so it didn't help us any.

wish i could of eaten breakfast but i left each morning before they started serving

checked in and was there 20 minutes and wasn’t informed that the pool was closed at time of check in

it was a great breakfast!

the breakfast was excellent, please try the waffles

easy parking and sign-in process. coffee in room is perfect touch.

the ease of parking and check in was amazing. the casino is well laid out and has plenty to do.

to find entrance to hotel, parking on rooftop at hotel entrance level left my car with hail damage overnight, breakfast near

the only other big issue was when we were headed back to the car after our stay the parking garage elevator dropped an entire floor

was a little confusing finding the hotel entrance and parking

pool was open. room was clean.

pool was closed down at the time of my visit

the pool is very small and was closed for

rain led to the exterior wall leaking a small pool of water along the inside of wall on the floor

the pool was closed

'smartstart' breakfast leaves much to be desired

staff is awesome liked breakfast

their coffee in the breakfast room is horrible. i mean really bad.

the coffee in the breakfast could have been better

pool didnt open til noon.v

breakfast was minimal

great warm breakfast, quiet with a nice swimming area.

breakfast was good

) also great breakfast

the breakfast was fresh and hot

there were signs of wear and tear and there was no water or cleaning wipes in the fitness room.

clean, breakfast bar, the price was fair

fitness room equipment was broken

that my grandkids could come and swim in the pool!

i wish the breakfast was available until 10 on weekdays.

staff was great. good breakfast. room clean. bathtub a little old but adequate.

nice hotel lorge parking lot for rvs pulling a trailer.

great breakfast buffet

breakfast and beds

the friendly staff. the cleanliness of the hotel. the breakfast bar.

what breakfast???

and unable to communicate well bathroom not clean,falling apart, towels had stains on them, breakfast was bad old coffee by

en though i requested an early check in

breakfast was not made to actually serve anyone

stated microwave there was none, no breakfast, room had cobwebs, didn't look to have been vacuumed, furniture damaged, the visible

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

fitness room was a bit laughable (only 2 ellipticals and a treadmill -- that was it, no weights or

to the interstateplenty of parking, even for a church busgood breakfast varietyrooms were clean and beds were comfortablegreat shower headsadjoining

fitness room. had to drive to restaurant.

the free breakfast was just mediocre

breakfast could have had more options. it wasn't fresh or much of a variety.

the staff was very helpful, the rooms were updated, the pool was clean, very nice hotel

the pool was perfect after a long day of walking

the heated indoor pool was so beautiful in it's design, perfectly clean & maintained

breakfast didn't have eggs or meat

pool has way too much chlorine. my kids didn’t enjoy swimming at all.

the pool was good, it wasn’t anything too exciting but it was what i expected and we used it

good wifi and breakfast choices. room was very nice.

same breakfast as always

accessible room was honestly accessible. breakfast was great, different line up all 4 days.

small breakfast area for size of motel.

advertised free breakfast but there wasn't breakfast

breakfast was not available because of covid-19.

breakfast

only thing that i did not like was that they are still advertising free continental breakfast on our website and making you seen that you have it but they are not serving it at that

nothing, except can't wait to be able to serve our own breakfast again.

the breakfast was very good

location was convenient to gymnastics meet we were attending

the woman serving breakfast was so nice!

breakfast was awesome. the staff members seemed like family from the time we checked in.

arriving i was happy for the convenience of a kitchenette i'm the ro

i quickly discovered that the kitchenette in the room was not really equipped with much of anything - no plates, no cups or

having a kitchen and an ice maker was awesome

friendly staff clean and a good breakfast

breakfast, location, pool, day time staff was very helpful and polite.

full breakfast an the teens loved the pool and fitness center

sausage on the breakfast bar was terrible.

late night hours of fitness center allowing children inside making all kinds of noise at night.

no inside pool

the room was awesome, the pool was great, breakfast was amazing ! very quiet and clean (:

kids loved the pool

there was a good breakfast every morning and the staff was friendly and the pool was clean

didn’t use the pool

great location with plenty of restaurants around.great breakfast options

breakfast was great

the noise didn't bother the kids at all, they slept great

clean room with great breakfast

breakfast was great

thoroughly enjoyed our stay, with an excellent breakfast, a clean and spacious room, convenient free on-site parking, and friendly staff

it was very well appointed. the breakfast was very good with comfortable seating.

it was clean and easy to get to and the breakfast was wonderful!

went to check on breakfast both days around 9:30/9:40 am, and they were out of scrambled eggs and whatever else they

clean and friendly with a great breakfast!

the hotel was super clean the breakfast options were limited

very clean and comfortable. breakfast was great.

i like it had a pool and bar but pool closes to early for those arriving late.

didn't go to breakfast

breakfast was great

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room and both were

there is also a bar set up in the evening hours

breakfast was top notch. especially liked the fire pit.

only complain was that the pool wasn’t open

all the amenities for the kids pool, oversized jenga, pool table

the pool was nice, the gym was clean and stocked with everything you need

to restrictions the pool was by appointment in 1/2 hour slots and they did not sanitize the pool between guests so what

indoor pool and outdoor pool too small

kitchen items, new facility so it was very clean

it’s only an oven short of a full kitchen

the pool should stay open to 11:00.

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

the pool was too cold. really needs to be heated to enjoy. my only complaint.

the swimming pool was not available.

indoor pool could have been heated for this type of year but was still enjoyable to the kids

the breakfast

beds too hard, pool closed

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

great shuttle to airport

the weather prevented us from using the pool area and walking around the grounds

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

the pool was closed

on site laundry and 24 airport

2 people could not fit well in the kitchen area at the same time

quiet and comfortable, good breakfast choices and clean

the breakfast was good and well stocked

air was off when we got there so room was hot. pool area was dirty from the night before.

nit picking here but the breakfast could have had more variety

i was a great property. i love the fact that it had an indoor pool.

pool

airport shuttle was very helpful

hotel shuttle never arrived to collect us from airport as promised, and shower leaked.

didn't have hot tub and phones in room didn't work and pool water wear too cold

spa tub

very helpful and a great place to relax and enjoy yourself free breakfast included

continental breakfast is on point

big rooms breakfast

the breakfast was good. the staff was friendly. the room was comfortable and clean.

pool, basketball

the rooms were spacious and the kitchen contained all the utensils required to cook meals in our room

nice big room. great bed. great breakfast. close to downtown

someone threw gummy bears down all over and our kids seemed to find every one of them

fridge wasn't cleaned out from the previous guest but it was late and my kids already fell asleep so i left

pool got shut down one the 1st day there and never got open, and i had very unhappy kids as they were looking forward to swimming for the last 2 months when i booked the room

hotel had a shuttle and is close to the expo center but would not take you to it

breakfast was great, the first time in a long while we’ve had good tasting eggs, and not rubbery

the beds were comfortable. the breakfast was okay. my kids liked the pool.

room was clean, the pool was a good temperature and open late, and they had water and coffee and tea available 24/7

the shuttle takes you to the airport as well as a selection of local restaurants

breakfast was not good at all, everything was so wet with water

shuttle on demand

all the shampoo and soap that you need good breakfast free shuttle

breakfast was great with lots of options: bagels, eggs and bacon/ sausage, pancakes, cereal,

the pool was great and the beds were very comfortable

close to expo center and shuttle service.

bit crowded - too many unattended kids in the pool = no hot tub time for us

rooms were nice, the lobby was nice and we were with a group, so the kids could play

crowne plaza bar rest open at 4

was very spacious, loved that with 3 kids

great breakfast aswell

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim

the coffee in the room and at the breakfast bar was not the greatest. not a deal breaker.

more breakfast selection for picky kids.

parking, more needed for handicap clients.

place to stay, only issue was parking, having handicap issues required more walking than desired for parking

parking

staff was incredible and so was parking security

was supper nice, excellent parking and best thing ever it was supper clean

the breakfast was good, pretty basic offerings but fresh and plentiful

breakfast was ok.

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

the room was very nice and included a full kitchen

comfortable room, great to have fridge and kitchen

we loved that the gym had a peloton bike-- huge plus for those who travel but still try and get in a quick workout

pool was cold and could have been cleaner

breakfast hours could have went longer on daylight savings time change

the breakfast had a nice variety of items to choose from

there was a big refrigerator and a kitchen sink and even a dishwasher, at other hotels you are lucky if there is even a mini fridge in

the bed was super comfortable and the breakfast was good

laundry room although it's indicated on their list

was clean bed was alittle uncomfortable breakfast horrible not much to eat are choose from housekeepers clean good and make sure u have

the pictures on the site and a lot of scary activities going on in the parking lot at late night hours

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no soda , no microwave or refrigerator

small parking lot. they are currently in the middle of remodeling.

liked the parking, the room was a comfortable and clean

parking and location were easy - front desk staff was friendly.

only thing i had an issue with was parking

room was nice and clean, parking was easy

they are pet friendly and they allowed us an early check in

pet fee was $0.00, that’s an a+

fact nobody said anything to me about parking my truck in front of my door, i drive a big

early check in

scheduled an early check in and wasn't able to do so

late checkout, good location, free parking, flexible polite staff

free on-site parking, friendly staff, checkout is noon

location is easy to find and the parking is easy on site as well

parking was plentiful

and they let us leave our car there for free, saving at least $60 on airport parking fees

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

and you have a shuttle

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

staff was very friendly and helpful. shuttle bus was great for the volleyball event and airport.

was not happy with the amount of the pet fee i was charged.

clean and nice! good complementary breakfast.

too high of pet fee especially when your dog is crated in room

breakfast was pretty much a waste of time

good breakfast, clean room, friendly staff

the vinyl floors, the kitchenette, the staff, the huge tv, the comfy bed and the nice staff

nope. besides pools being closed

fridge, microwave, and kitchenette style was awesome

was very clean and comfortable. staff very friendly and helpful. breakfast was great

fitness center out of commission

breakfast was good

needs indoor pool

thing i didn't like was the pool was closed

pool was nice

location pool and breakfast

it’s always clean and staff is always friendly. love the casino

the bar off the lobby was nice and the barman very attentive

sat in the open bar area

brand new facility and super posh compared to the other hotel/casino in the area.

for food (for a meal), when i checked in, it was later and all the restaurants were closed in the casino except one, but i wasn't able to eat any of the things on the menu due to medical issues

there was also a pool, which i didn't take advantage of, but everyone i saw who used it was very happy

laundry room, exercise room and pool were all closed

i love the swimming pool

waffle mix at breakfast was the only thing that wasn't excellent

pool was closed for the season

and breakfast items were getting low but a staff member was present i think waiting for them to empty

breakfast was good for the price and included cereal, waffles, eggs, sausage, biscuits and gravy

liked the location,and the staff was very nice and breakfast in the morning

clean room, comfortable bed, great breakfast. rish at the front desk was awesome

fitness room was really nice

parking lot was unsafe and pretty sure the young man with locs that was working there had his

parking for front entrance, rear entrance has a faulty card reader

the night shift front desk staff had young lady come visit and she was parking in the first handicapped space next to the entrance

free parking

except parking availability was beyond expectations

very clean, comfortable beds & had a variety of breakfast foods

the facilities were very clean, bed was comfortable, the gym and pool stays open later, n the breakfast food was really good

very friendly, helpful desk staff. great breakfast.

the breakfast was nice, the pool was awesome

pool closed, fitness closed, if you don’t get what is advertised you should get some type of

more choices for breakfast

breakfast was only cereal and waffles, even though there was empty cases and condiments for other

breakfast could b better

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

no breakfast

the staff was accommodating and the breakfast adequate

they had a lot of breakfast selections; i

breakfast was adequate but since the room rate was low for the area i used part of the savings to

got to breakfast 20 mins before it closed

breakfast, while not gourmet, was quite good

laundry services is located in the most unsafe area of the property and has no cameras for safety

like the laundry facilities

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

the hotel is pet friendly without an outrageous pet fee

breakfast and pool were definite upsides.

breakfast and pool were definite upsides.

free shuttle to festival! breakfast area was kept clean

everything was perfect from the rooms to the breakfast i will def be back!

the breakfast was wonderful, much more than i usually get at a hotel

pool could of been larger.

free breakfast was delicious, fresh fruit was amazing every morning staff pleasant and

everything was great, i had to be on the job at 6:00am i left the property about a hour before so breakfast was not out

would have liked iced tea as breakfast option.

the room is spacious, the breakfast is good and the bathroom toiletries are nice.

bathrooms are great but with no grab bar in bath/shower i felt unsafe

pool is small but that is not unexpected for this area.

pool area is very cool

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

room pool location.

clean room. nice breakfast. attentive staff.

kids loved the pool. breakfast was good. bed was comfortable

breakfast was great too

clean, comfortable beds, great breakfast

breakfast was average for a nice hotel.

the pool wasn't open

breakfast was delicious

breakfast

the room was so clean and comfortable and the breakfast was really nice with several options.

good breakfast, nice, clean indoor pool, comfy bed, very nice staff

very clean, friendly staff, good breakfast!!

hotel had excellent facilities (basic gym and pool), a lot of restaurants around

loved the staff, pool, wifi, and gym

the breakfast had good variety and i loved that it had a laundry room

easy to find. several food choices in area. late check out time was helpful, breakfast was good.

comfort,clean roooms,warm pool.and cost

breakfast could’ve had more variety for kids

wish the room key would also get you into the pool

the room and so quiet stays busy and still staff friendly and very polite very clean tge laundry facility was

kids enjoyed the pool