indoor pool was very cold n the hot tub was only lukewarm

was an open/used bar of soap by the sink (the one in the bathroom was new in package) and there was an open/used

cafe on site was well priced and food and bar were great

we asked for 30 minutes extension for check out, staff gave us 1 more hour late check out until noontime

comfy bed. love the pool area, hot tub. convenient, friendly staff. late check out availability!

breakfast was good

pool was closed down at the time of my visit

don't like that the bag breakfast is limited

pool was open. room was clean.

nice staff. clean rooms. good breakfast.

their customers needs the place was very clean professional very quiet excellent continental breakfast

just kidding but no breakfast in bed ud83dude09

they had free parking and complimentary breakfast

hallways need painting and brighter led bulbs. more breakfast items

breakfast was good, room was vlean

my room had an entrance to the indoor pool very convenient and spotless

on the plus side, the kids enjoyed the pool and it was quiet there

it was a great breakfast!

we left at 5,30 to deer hunt and the breakfast didn't open until 7 so it didn't help us any.

the pool was not working and that was one of the reasons we stayed there.

great breakfast, indoor pool, steak house next door is fantastic, best comfy beds ever!

walked to dinner and breakfast

they were all friendly and they did our laundry when we fell asleep, they were all friendly and

for a full breakfast, it was not the best.

the daytime front desk (sorry didn't catch her name) was also very nice and she let us have late check out where caleb could grab a shower and change clothes before heading back to va

arriving i was happy for the convenience of a kitchenette i'm the ro

i quickly discovered that the kitchenette in the room was not really equipped with much of anything - no plates, no cups or

having a kitchen and an ice maker was awesome

the staff, the breakfast, the cleanliness of the hotel and the

very clean. good breakfast.

free breakfast and the indoor pool provided entertainment for my teens

i liked the option of a fitness center and pool

-pool was on the cold side and cloudy

to find entrance to hotel, parking on rooftop at hotel entrance level left my car with hail damage overnight, breakfast near

parking was bad, had to walk about 1/4 mile to get to the motel

easy parking and sign-in process. coffee in room is perfect touch.

was a little confusing finding the hotel entrance and parking

the only other big issue was when we were headed back to the car after our stay the parking garage elevator dropped an entire floor

loved the staff, pool, wifi, and gym

clean, great price,good breakfast, pet friendly with reasonable pet fee

breakfast was good with a decent variety of items to choose from

clean rooms, clean showers, which is important if you are with children. tasty breakfast.

stained linen and also put us in room 108 next to laundry

had a room right next to the exit and pool and we didn't hear any noise whatsoever

the pool and exercise room were a wonderful compliment to a great stay

2022, at the end of the pandemic, so there was a couple of nuances such as having to sign up for pool time in advance and getting towels at the front desk

i will the pool was open later

all the staff were very nice! the breakfast is amazing! this hotel is beautiful, new and clean!

there was a hot breakfast and the breakfast attendant was friendly and helpful

aaron was so helpful at check-in and helping our family with the pool time

ron who was working the breakfast that morning before we left out

bed was super comfy, very clean room. breakfast was delicious.

lovely layout. great breakfast. wonderful staff

i wish the pool was open

the pool closed at 10

kids enjoyed the pool

-the staff was friendly - kids liked the waffle maker -breakfast room was clean

up the room they put us in the heater broke we has to call desk at 2 am to ask them to handle the kids running over our head at 2am we got no sleep froze and all they gave me was half off

breakfast wasn't available because of the covid-19 situation but not really a deal breaker

the bed was very comfortable, and the breakfast was delicious!

complaint was that we had to wait on paper plates for breakfast

breakfast and location are very convenient

very good breakfast. warm and never ran out of food. liked the variety.

fitness room was clean, had complimenrary towels, equipment worked well, and i enjoyed having free

great beds, good breakfast, friendly staff!

as the 2 different ones that i stayed in on this trip were very clean and comfortable with great breakfasts

pool was closed.

complimentary breakfast was very good and everything we expected

accommodated late check out

right now because of covid they are not serving a hot breakfast, but when you check in they give you a menu of things like bagels, cream cheese, pastries

that i missed breakfast

great price, great location, cleanliness, breakfast included, great costumer service

good breakfast variety.

the spa tub was just what i needed after a long drive.

the gym was a bonus but if three people go in there is a battle for space

adults could socialize and kids could play at the same time

the pool

the pool is well maintained and the gym is great too

breakfast and dining room; the accommodating staff; a wonderful suggestion about where to go for

the breakfast was one of the best offered by a hotel. i enjoyed the oatmeal very much.

main objective was to relax and enjoy the heated pool which clearly was not, the staff on duty said they would tell maintenance but at checkout the

handled breakfast very well in light of covid-19

the breakfast buffet is one of the best we have had. g

has free drinks in the afternoon plus things to eat, then in the morning they have a free nice breakfast

was friendly, free breakfast, guest laundry, clean hotel and comfortable rooms

liked the fitness room

clean and comfortable. good breakfast

the breakfast was fresh and ample

the pool was heated and welcoming

the noisy pool area when the teenagers were in there

the pool area and gym look

central location, staff was very friendly, breakfast was nice

great room...good breakfast... friendly staff

not enough towels for the pool. had to make my kids scare

dog friendly and the pool area appeared nice. did have a treadmill in the gym area.

bed was great and breakfast was great

breakfast was good quality. everything was really clean

property was clean, room was clean, bed was good. every worked well. breakfast was good.

staff are very friendly. the lobby and gym are clean and very nice!

it costs more but is a generic bar next to better food you have to buy

loved the pool, snacks in the lobby, beds were so comfortable and the breakfast was outstanding

location and indoor pool

service at the restaurant and bar was friendly but very very slow

my daughter was ready to go to the pool but i wasn’t yet

pool was foggy looking

they had a pool which was the main reason i picked this

that the pool was only allowed to have 5 people in it, and our family is 5 people.

would have liked the pool area to have been open until 11 pm.

to have a bar tender there so you could actually use the bar

loved the continental breakfast

liked that they had coffee at all times of day. had a place to do laundry if needed it.

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room and both were

nobody told me that they had a little bar and restaurant there

the full kitchen in the room

clean fresh beds, stocked towels and excellent kitchen appliances and supplies

kitchen items, new facility so it was very clean

we didn't use pool or gym

the pool should stay open to 11:00.

the breakfast could have been better.

the swimming pool was not available.

convenient location, good breakfast selections, very clean and quiet.

the pool was too cold. really needs to be heated to enjoy. my only complaint.

rocked and the pool was super fun even though a little cold till you got moving

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

no internet poor continental breakfast location -- finding it limited towels

no one was available to answer at desk during breakfast time for water

breakfast of cereal, muffins and coffee was included

trash from people staying thrown on the parking lot :( people smoking outside their room and being sucked up into my air conditioner (-)lots decrepit from the outside. parking lot is really small. (+)staff was quick. lots of parking. (-) there were pick up trucks backed in to parking spaces,a little advice, if you can't use mirrors don't back up (+)good lighting in the parking lot.

the wifi was spotty

the tv and wifi were great

the wifi didn t work in our room

laundry facilities are good

fitness center needed a weight machine or free weights

the pool was closed

didn't like the fitness center

luv the big/spa tub helps relax

didn't have a decent breakfast

otherwise, the room was great, loved the kitchen/dining area

quiet and comfortable, good breakfast choices and clean

did not have breakfast there.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

it was clean. staff was friendly. shuttle to the airport

it had an indoor pool and gym

breakfast was great and location

had to pay an uber to transport my family to the hotel because they had no one to drive the shuttle to the airport to pick us up

stay was great we loved it the room was nice beds were comfortable my daughter enjoyed the pool the wifi worked great

have a better breakfast selection

work out gym

good breakfast

the breakfast was good. the staff was friendly. the room was comfortable and clean.

the room itself was clean and enjoyed a nice soak in the spa tub

kitchen, dishes, dishwasher and liquid, paper towels, etc), staff was very friendly, continental breakfast was delicious, plenty of charging plugs and

full kitchen because of staying multiple days

we like the location because it i'd close to the expo and offers shuttle to local locations

cleanliness and breakfast

breakfast was fresh and the staff was so friendly

breakfast was good and convenient

that the breakfast could have used a little variety as i stayed three nights and it was mostly the same menu

we did not see the pool

thus, the kids couldn't swim

the breakfast was good and there was enough seating for everyone

breakfast was just ok.

wish breakfast had a few more options but it was good

the shuttle takes you to the airport as well as a selection of local restaurants

all the shampoo and soap that you need good breakfast free shuttle

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

wish the bar restaurant was opened later. it closes too soon.

were kids in the adjacent room making ruckus until 11:30 pm

breakfast was not included

free breakfast did not exist

location for airport as well as kentucky kingdom friendly and professional staff clean rooms nice pool and workout

my kids enjoyed the pool area

clean, pleasant staff, good location for us, and nice breakfast.

the coffee in the room and at the breakfast bar was not the greatest. not a deal breaker.

my favorite was the 24 hour gym and the breakfast bar was amazing as well

at the front desk when we were checking in and everyone else from there on was so nice about the kids coming out and getting snacks and things and charging it to the room so we didn't have to

loved all the items available in our kitchen

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

location, free breakfast, nice staff

comfortable room, great to have fridge and kitchen

the breakfast was good, pretty basic offerings but fresh and plentiful

breakfast was good and it wasn't overly crowded

close to churchill downs and the shuttle driver duwan (sorry on the spelling

room was a suite, so it had 2 queen beds, a sofa bed, and a kitchen (w/o a stove); plenty of room for 3 people

the full kitchen was great and the beds were incredible

was very reasonable for a king bed with a nice kitchenette that included a full size fridge

staff was incredible and so was parking security

free parking

parking

parking, more needed for handicap clients.

was supper nice, excellent parking and best thing ever it was supper clean

parking lot was small

small parking lot. they are currently in the middle of remodeling.

parking lot was too small and not laid out very well

parking and location were easy - front desk staff was friendly.

parking, quite room.

location is easy to find and the parking is easy on site as well

late checkout, good location, free parking, flexible polite staff

free on-site parking, friendly staff, checkout is noon

beds were comfortable and clean. free parking

appeared as though the smoking area was right at front by the valet parking area

they had a shuttle take us there

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

location, awesome staff, shuttle

the shuttle service was an unexpected surprise

stay at hilton facilities and this one was close to the airport with a shuttle

enjoyed the included breakfast.

could have been a better breakfast other than cold cereal.

wanted a place that included breakfast because we were there for an archery tournament and i didn’t want to struggle looking

would be nice to have protein with the breakfast

didn't have time early breakfast

we slept in so no breakfast. overall it was a great stay. but not for families with young kids.

the bed was super comfortable and the breakfast was good

and there breakfast is amazing- none of that bag breakfast crap that you get at this $96 & up hotels

and trusted me enough to let me get my truck&trailer back in around the parking lot

laundry room although it's indicated on their list

scheduled an early check in and wasn't able to do so

pet fee was $0.00, that’s an a+

they are pet friendly and they allowed us an early check in

early check in

fact nobody said anything to me about parking my truck in front of my door, i drive a big

portholes in the bedroom so anyone can see in from the kitchen

the cabinetry in the room. the fridge was in cabinets, had a small kitchen area. it was nice.

the pool was an amazing addition and i enjoyed breakfast in the mornings. ud83dude0a

the pool was an amazing addition and i enjoyed breakfast in the mornings. ud83dude0a

kitchenette was great

location pool and breakfast

the rooms were clean, beds comfortable and the breakfast was good.

super breakfast more than we expected

convenient to exposition hall. comfortable. clean. breakfast.

that the pool was open yet other than that everything was excellent

it’s always clean and staff is always friendly. love the casino

for a casino, replaces the beds!!!!

no assigned parking for hotel guests, so if the casino is busy, you have to park far away

new and clean. easy access to casino

casino

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

there is a gym and laundry facilities

the breakfast was great

i love the swimming pool

it was nice i wish the pool was open but i understand

parking availability and could have been a few dollars cheaper. but satisfaction was achieved

parking lot was unsafe and pretty sure the young man with locs that was working there had his

the parking lot was well light at night

glass in several locations in parking lot

except parking availability was beyond expectations

the hotel is pet friendly without an outrageous pet fee

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

breakfast and pool were definite upsides.

clean hotel with pool good location. beds are super comfortable, nice breakfast.

breakfast was great and the pool was clean and fun for the

the hospitality, the room, the breakfast, the location. the friendly staff.

needed to do laundry and it was no charge, wow, this was very good, never ran across this

then when we leave he’s in laundry room just looking at us

everything was great, i had to be on the job at 6:00am i left the property about a hour before so breakfast was not out

i little heard to find property because gps sent us a weird way in. pool closes early.

would have liked iced tea as breakfast option.

to casino, excellent breakfast, staff very nice, place very clean and comfortable bed and great shower

the pool and restaurant. loved the boutique-ness of the property.

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

the location is superb and so is the pool

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the location and the pool.

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash and dry under $5

room was dirty i had to clean everything and the spa tub didn't work

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the key didn't work the first time

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange them between 11:00 am and 3:00 pm

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible