location was perfect and having direct access to the pool from the room was exceptional

and i think it advertise breakfast

hot tub wasn't working and they didn't have breakfast but not an issue

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

no breakfast served. very quite, no loud noises

parking was extra

parking was very convenient

the parking spots are in front of the room and wider then normal which i loved

the parking and internet were free

easy access and convenient parking at the door

location for the event we we attending, breakfast, nice staff, plenty of parking (not for trailers (+)location, breakfast, room, parking, price. (-)parking for access to the back of the building wasn t ideal. (+)staff assisted me with parking, allowing me to park my truck & trailer behind the hotel in the grass where it was much (-)parking lot is a bit small if your traveling with a motorcycle trailer but we didn't have any (-)parking, we had the room on the end. some on motorcycle took our spot. had to park in front. (-)wasn't alot of parking on that one side

breakfast was very good

breakfast was excellent, staff very friendly & professional

there was no room service/linen change

no staff to open pool no staff to open gym

smooth check in and out. perfect location. pool was nice.

the pool was small but the kids had a great time in it anyway

we especially enjoyed the balcony mountains view!!! very nice pool too.

liked that the pool was open and looked clean (though air temperature was too cool to get in)

we had a small kitchen in our room

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

location, property was beautiful, loved the salt water pool

breakfast very limited but understand due to covid

breakfast is great but is not being served now due to covid but thatâ

breakfast needs some help

breakfast was decent enough but they didn’t refill anything once is was gone

i was there for over a week and didn't have access to a gym to get any exercise

we appreciated that staff accommodated us with a late check out

didn’t realize ahead of time that there was an extra $25 pet fee

hotel breakfast was good and plentiful

breakfast was delicious with so many options

of all, i booked the room for the heated indoor pool

basically like an apartment, hallway back to bedroom, full kitchen.

front room has a common area with sofa chair and tv and a small but complete kitchen

min from knoxville airport safety - in a good area cleanliness - excellent staff - very friendly breakfast - continental ok affordable

o runs the desk during the day, and does many other things), and sweet miss jean who cooks the breakfast- she's a ray of sunshine

laundry room and free breakfast

staff was great love the kitchen in room. and breakfast was a plus.

the room had a small kitchen area, queen bed and sofa bed

didn't take advantage of breakfast, but location was excellent.

clean and quiet, good breakfast plenty hot tea, plenty parking excellent location, thank you

loved having a kitchenette

mirror was in bathroom, would have been nice to have one in the main area no early shuttle to accommodate an early

shuttle to airport

their shuttle wasn't 24*7. the beds aren't good

they do have a breakfast bar open

lobby and a fitness center that was open by appointment

spacious room w kitchenette

free shuttle, fridge, microwave, coffee maker.

breakfast; facilities just okay; staff great ; suite with kitchen nice, but dust & cobweb issues

free shuttle and no waiting

great extra amenities that are free: lending locker for appliances or games, laundry facility, pet comforts

the parking lot was iced over very slick due to the weather

nothing, well maybe parking

parking lot was some distance from hotel. required lots of walking.

was under the impression parking was free if you were a guest at the hotel

the parking situation

wish breakfast was served at 6 instead of 7

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

nice heated indoor pool

pool disappointing to my soon, indoor but very cold

had a good breakfast with oranges, apples, make your own waffles

the fitness center is a joke, it

staff incredibly friendly and helpful. coffee ready at 4 am before my airport shuttle.

airport shuttle was convenient and staff was helpful arranging it

very clean, courteous staff, breakfast was good! bed was comfortable as well!

i was able to get picked up from the shuttle to and from the airport for free

pool being upgraded in the summer seems more like a winter time project. not a big deal though

filling free breakfast but not necessarily great tasting.

shuttle from and to airport

nice spacious clean rooms. very close to the airport with a free shuttle service.

the staff was very helpful with early check in

breakfast offered a variety of choices and was great

breakfast was good

break a hotel, in this case they make the hotel from the minute you check in to the continental breakfast

close to airport & nice breakfast.

the fitness center, the 24 hour coffee, pool table, etc, the decor. all great.

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump from one of into the other

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

kitchen was huge and great lay out

pool/hot tub is great

pool is very small and the design with a shallow top tier separated from the not all that deep

my entire family was unplugged. the kids loved all the nature and events around the area.

very unique experience, kids kinda like it.

we traveled with our teen kids and had to get two tents and at around $600 for the night, it was a bit much

i like the breakfast the location is near by the attraction, kids friendly

needed fruit in the morning for kids

rooms were very large and beds were comfortable we had a suite so it was great with the kids having their own

we asked for a view facing the ferris wheel so our kids can watch it at night from the balcony and the staff accommodated it no questions asked

were sad that the out door pool was closed for the season, but enjoyed a nice warm swim inside

rooms for a family of 4, beautiful hotel, very nice pool with a lazy river (the kids loved it)

just loved everything about my stay but i really enjoyed the lazy river pool and especially the hot tub

easter eggs hidden daily were a lovely touch for the kids and bonus points a great find

the pool and lazy river are relaxing and open 24 hours

front desk worked with us on late check

loved the area and indoor pool

there was a ball team staying the same time & the kids & their parents were up early getting ready for games

they had a 24hr pool and small gym for us to use

friendly, good breakfast, indoor pool, our 3 rooms was clean and the staff was very polite and friendly

by new recently added pet fee $25 per night- had stays previously and no charge for my small dog- surprise at check in -

sofa , pots, pans, silverware, cups , mugs , wineglasses , tp , towels , oven mitts , dish soap , laundry soap, shampoo conditioner, makeup remover , coffee , coffee maker , microwave, blender ,

i loved the location, i liked that it had a kitchen, its own laundry room; i felt like home.

the laundry room and floors looked really clean too

loved the space inside. laundry room, and the kitchen is great.

the staff takes special care to provide visitors with everything they need in the kitchen and elsewhere

had to pay $1 for a water bottle at the free breakfast bar.

very old and not updated. kids tuning around until i called down at 1am to get them top stop.

no pool

after reading reviews i decided that it wasn't the best for me an my husband an kids

breakfast was great and well stocked

we liked best about the property was the cleanliness, staff, location, parking and

clean; okay breakfast; good location with ample parking

plenty of free parking spaces

it was clean and centrally located, easy to get in and out of parking lot.

the view is mainly the back of the strip and parking lot, but overall a nice hotel.

the location, inside pool and the friendliness of the receptionist.

clean room, comfy clean bed, hot shower and a 20 dollar pet fee which i felt is a good deal

of linens, liked the dove soap, shampoo, conditioner, lotion, make-up remover wipes, free hot breakfast, free ice, indoor swimming pool, hair dryer, iron/board

breakfast was awesome

the breakfast was amazing, so many different options for everyone!

it’s located next to indoor pool and it was often very loud and crowded with young kids

the kids loved the evening popcorn and 24 hour hot chocolate stand (tea and coffee also)

they have an indoor and outdoor pool and hot tub

comfortable beds, nice breakfast buffet

place to stay, clean, breakfast buffet was wonderful, lots of variety

pools were awesome for the kids

without your eyes burning staff was not very friendly dryer was not working when we went to do laundry

pool was amazing, indoor and out

water park

price was too high since outdoor water park was not usable due to cold spring weather and pool was not filled

that there's microwave, fridge and a laundry facility

pool had a hot tub that was overrun by very small children at 11 pm at night

was very in happy about the fact was unable to use the gym i had actually switched hotels to this one because in the pictures i saw showed a bigger better

laundry is whole thing in our world

kids loved the pool and i was a fan of the hot tub

perfect location and very clean. nice breakfast!

pool and the excellent breakfast

i loved the spa bath!

spa tub in the room was great the breakfast was good staff was friendly property was clean and safe

we do not like the laundry room noise

we've stayed in 3 different jacuzzi/spa rooms and they are all wonderful

the pet fee is too expensive

didn't know untill i got there that it was a $25 pet fee per pet per night

their breakfast could have been better

had the loft with spa tub on the 3rd floor

parking kinda sucks

parking was convenient and close to entrance

wasn t any cameras in the parking

excellent parking great views

the location was great with plenty of parking

the only thing i was disappointed in was the pool was nit ready to enjoy.

also, the breakfast is out of this world

the breakfast buffet was amazing and gary makes awesome omelettes

the breakfast was plentiful, delicious and surroundings tranquil

was beautiful the breakfast was great and the grounds are gorgeous

no breakfast was served due to covid19

i wish breakfast had been served and the pool had been open. but still had a terrific time.

perfect location for walking to the island, gift shops, go karts, mini golf, resturants and the pirate voyage show

you would see several maintenance walking around but not really doing anything besides picking up laundry from the housekeepers

the laundry room needed some tlc. ecerything else was great.

lazyriver, indoor and outdoor pools, hot tub, game room, laundry and an exercise room

better breakfast

everything was great besides the laundry

scent of the laundry stuff was way too strong, the hot tub wasn’t working, the ice machine on our floor

great room, big and spacious. awesome full hot breakfast choices.

great location and wonderful breakfast!

pool was heated outside so that was great

hot breakfast, clean rooms, location, 24hr gym, and indoor pool

the breakfast was great (fruit, cereal, muffins, waffles, pancakes, sausage, gravy, biscuits, bacon,

the location was fantastic, the staff was very friendly, great breakfast and very clean property

kids loved the pool

wish pool stayed open till

location. wifi. breakfast availibility of ev charger

friendly staff and great location very clean we had a great time, pool was great kids loved the

down, good location, but had to drive to get any kind of lunch or dinner, also had 2 pools and fitness center

big rooms, kitchenette, family friendly. kids loved the pools. just a great hotel.

entire stay, room with studio kitchen , both indoor and outside pool, breakfast

the gym needs a few free weights.

hot tub& pool was a nice size plus clean as well staff was awesome plus w the covid they still provided sum

the room was awesome wasn’t small actually had room for the kids to move

people parking in the lot of a already full hotel so they can take the short walk back to the island, easy

wasn t a lot of parking spaces

plenty of parking but not necessarily for the handicapped.

then they put chairs and bikes in the handicapped parking so you could not park there

more parking area

handicapped parking was limited to the rear of the property, had to enter through the pools...

parking was terrible not enough handicap parking spots

location, facility was clean and up-to-date, parking was plentiful, loved sitting on the rear

clean plentiful parking

parking

pool amenities with the slide, and toddler area were amazing and clean as well as the facility was

the rooms are large and have small kitchenettes. they are very cozy and comfy rooms.

loved the rooms had a lot of space kids lived the arcade and pool

want breakfast in motel

there had been breakfast

not enough options at breakfast

breakfast was delicious

we loved the outdoor spaces that included an outdoor pool (zero entry with a small slide), hot tub, and fireplace with patio furniture

breakfast was fair location good

the heated swimming pool was fabulous

bar on site, great location, easy to get to. spacious rooms and the spa bath was amazing!

it was close to the rides so the kids could have something to enjoy it in the

was big we had 5 people n 3 kids the kids loved the couch bed it was so convenient you could not have asked for a better staff

pool and nice area and staff and the room was very clean and walking distance to stores and

room was next to the laundry so we could hear the machines

the outdoor pool is large

property was clean, friendly staff and my granddaughter loved the pool!

nancy at the bar during the evening was excellent!

just missed the bar and happy hour and room cleaning

enough pull down chairs at the pool,only 3

the breakfast wasn’t that great pretty much served same breakfast food each morning.

the price it was good, didn’t like the gym being closed

the breakfast was great ♥️

the gym was small and the door was broken so it couldn’t be accessed

pool was a little bit cold for an indoor pool but i still enjoyed getting in and relaxing with my kids

hotel room stayed cold which was great and we loved the pool and the kiddie pool for our 4 year old

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

the breakfast was amazing! my children and i loved the pool!

the pool was also clean

the kids loved the pool

the brekafast is good for a free breakfast but you get what you pay for, and so for free it was good

didn't have a hot tub at either pools.

pool facilities and mini water park.

the breakfast wasn’t the best but for free you really can’t complain.

kinda late so no staff till around 8:30-9:00 am to get any, never saw a breakfast available, the gym was a joke, the dumpster in the back was overflowing the outside pool was nasty looking the

traffic & parking

needed more parking spots

we was towing a vehicle and the parking was plentiful for this

parking was easy. access to pool was easy.

parking wasn't a hassle

pool was clune

outdoor pool is closed for winter

the staff was nice, the pool was suppose to be heated but the hot tub was great

pools were a little dirty, but with it being a high accommodation weekend that is to be expected

only thing i didn't like was breakfast

location, super clean, perfect for kids

they were asking about going to a water park on top of going to dollywood, but after spending all afternoon/night at the pool, they

my kids loved the pool

clean, great breakfast, cozy rooms, and the kids loved the indoor pool!

gorilla tacos is right out front, and the lost mine mountain coaster and mini golf is also very near by

clean, comfortable, and convenient. good, hot breakfast and friendly staff.

the location was great, breakfast was yummy, and the rooms were nice for the price.

breakfast could use some work but overall very good

the breakfast offered was enjoyable with a good variety of options

very clean, staff was very friendly. the breakfast was good.

the heated pool and hot tub were clean and maintained (and open 24/7

if you want more for breakfast, hardees is a short walk away

a true family like environment and the whole thing could of not been nicer, cleaner, the pool and spa was wonderful heated and very clean

no real breakfast

kids playing in hot tub kids jumping in and out and playing in outdoor hot tub which is next to the

kids loved the indoor pool after the days fun activities

see anywhere that clarified their breakfast policy

the swimming pool was a lot of too cold

room was very clean, the pool and gym facilities were clean

clean, lots of parking, easy access to walk to things, great restaurant, pool/spa is clean and

check in and even they accepted early check in when requested

the kids enjoyed the outdoor pool as well

it would work for kids or young adults

laundry facility onsite it excellent, staff was friendly, and parking was not bad at all

we loved the pool and the laundry room right beside our room

bed and spa tube was great to

spa tub in the room. location to attractions

breakfast was good

didnt have breakfast.

room was quite nice lived the spa tub

it was quiet, so we liked that, breakfast was great so we liked that

breakfast was good

the little kitchen in the room

breakfast was good. the employees was very nice and knowledgeable about their jobs

i was very pleased with the breakfast selections.

also very nice gym

everything very clean excellent breakfast roof top area was beautiful

we had a gymnastics meet at the laconte center on valentines weekend, so unfortunately most of the rooms

breakfast was ok. location was good.

breakfast, ice machine water refill station, pool and friendly staff!

breakfast was delicious! greeter was great and she is so adorable ❤️

the rooms were comfy, the pool area was great (loved the movies) and staff were all really nice

staff was very friendly and helpful!! hotel was pretty and the breakfast bar was great!

it was so beautiful and having the pool and hot tub 24/7 is fantastic.

the pool and spa was fun

bbq grills, walking area, nice cut grass, sitting benches, mountain views, swimming pool, kids play area… very nice

i like the pool and it’s in a good location. it’s a nice condo. it’s very comfortable.

the pool area also lacked attention

close to pool/basketball area and my teens loved those amenities

loved the pool, basketball and volleyball courts

parking could have been better but with it beside a restaurant i can understand why parking is

parking was very tight right next to a restaurant.

parking spots were small.

parking on restaurant side

nice staff parking was not the greatest on the side i was on with my big dodge ram 2500 but i

do not have any ice machines on the floors and we were told we had to wait until 5:30 for the kitchen to open to get ice

the pool water seemed kinda dirty.

it was clean and quiet and breakfast had good choices

the pool is a bit small for the size of the hotel but the kids really enjoyed it

the pool could’ve been warmer. not a real big concern though.

pet fee to expensive

indoor and outdoor pool as well as a gym

loved having a little kitchen. the breakfast was super. the grandkids enjoyed the pool.

pet fee.

the website said nothing about a pet fee

the location is great, pool is warm, and it was modern and clean.

nice pool area (even though it was closed) and they also had a fire pit sitting area

clean rooms and nice pool

very clean. nice room. nice fire area outside. cool pool. amazing breakfast

breakfast selection was excellent- new protein options everyday

no plastic laundry bags for dirty clothes

love the secluded balcony, kids loved the pool and slide

also loved the restaurant and bar area

location, new and up to date rooms, very good free breakfast, excellent play pool with slide for kids

gym was pretty decent and very clean with great treadmills

sharing the pool with the ducks.

they have a pool and there's an elevator which is very nice to have

would be lovely if the pool was heated but overall nothing to dislike

very clean, friendly staff, comfy beds, early check in, elevator available, quiet.

the pool was great

kitchen

clean and good breakfast

the bedding was cozy & comfortable- the kitchen has all the amenities of your own home including plates, glasses, silverware, a corkscrew

spacious room, full kitchen, large bathroom, great shower, very clean, good breakfast

great breakfast, clean room, staff very nice

river behind hotel, pool,

my kids loved the pool and the view to the river

last night we had know place to park would have been plenty if there wasn't so many empty trailers park

i also wish pool stayed open later than 10pm

conveince and the pool was great

only recommendation i have is with the free breakfast and lunch

breakfast and the kickback in the evenings were awesome

wasnt sure of pool hours but didnt see if there was a time for adults in the evening once the kids were done having their fun

it was hard getting the kids plus your own plate, had to make several trips

a very nice breakfast, dinner and a couple of cocktails was provided at no additional fee

breakfast off too soon

we loved it we plan on staying next summer breakfast was amazing

open pool before 11 am

typical breakfast options

breakfast was uninspired.

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

great location right in the strip! by everything! restaurants, golf, go karts etc!

clean and the swimming pool was the best part

outdoor furniture and furniture around pool was ready for up grade

comfy bed, clean, nice pool, and great location on the strip close to everything.

good location. spacious room. good breakfast with a lot of hot options.

clean. quiet. employees were very nice and helpful. beautiful pools and grounds.

the pool and hot tub were wonderful

indoor pool room was moldy-smelling no directions for check-out procedure, lady answering the phone on the

nothing really - maybe mix up the breakfast choices but honestly it's a terrific place.