there was secure parking

great location, good onsite parking, pool, restaurant, clean

good parking, clean premises & room, nice 40

me something to eat real nice of them since everything else closes at 9 , also loved the food , parking is fine the area is safe for my standards they also have a gate to close off the area

24hr parking lot security

in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short stay

included breakfast in the hotel restaurant wasn't very good

secure parking, pet-friendly, great restaurant with outdoor seating, and delicious breakfast.

also, the breakfast and food (lunch and dinner) were outstanding

good location, next to the highway, quiet, the pool, the breakfast was great and the chef was very friendly and

good location, next to the highway, quiet, the pool, the breakfast was great and the chef was very friendly and

lots of parking, right at the lake, surrounded by nature

e photo at lobby )

our room had no coffee maker, no a/c, a door with a combination lock that did not work, no breakfast

great value for money! nice room, nice location and hot breakfast!

breakfast was good as well, take out coffee for no extra price

clean pool in the garden, free parking

breakfast is simple

the view and the bar area. the room was spacious and clean. the bathroom was clean as well.

awesome bar and beer choices

good breakfast and great beer of many kinds

great outdoor pool

its spacious, nature surrounded, the pool is so nice and clean

breakfast was also top notch and sitting on the outside patio of the restaurant for breakfast was a

animals on the property and breakfast

good breakfast and friendly staff

the kids watched the grinch on the projector screen, we stayed up late taking turns in the hot tub

the kids (7,8) loved to watch birds/pizotes, play some games and enjoy some of the activities nearby

an excellent and freshly prepared breakfast is included, the staff will help you with whatever needs your help

good room, good breakfast. very receptive to extra requests and helpful when asked for help.

breakfast was very delicious

big clean modern rooms, great breakfast

delicious breakfast

good breakfast

reasonable laundry service

breakfast was delicious and very complete

breakfast and dinner were over the top, everything homemade and very delicious

the breakfast and dinners she prepared for us almost everyday were always excellent

the quiet private property was perfect for our kids to explore and have some free range time

the pool and trails are great, and the property is very close to town

the pool was lovely and don’t forget to hike the cloud forest with suspension bridges and visit sloth

tony helped me evaluate the spanish language junk messages on my phone and helped us get laundry service

two little dogs the kids made friends with

they have free parking and an extra service for laundry that was very useful

have a little restaurant/bar and parking right in front

free parking

access and parking were easy

they have free parking and an extra service for laundry that was very useful

very helpful organising a trip and with sorting out the laundry

good parking

parking is kind of small but we had no issue finding a spot

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner time

there is free parking on the premises if you want to park and take tours, which is what we did

parking was convenient

the room was perfect for our needs and secure parking was a plus

staff was friendly and informative, breakfast was awesome and safe secure parking

nothing really though slightly out of monteverde centre so a car preferable plenty of parking

secured parking on site

quiet area, secure parking

place, family and cozy, clean and fully equipped, personal and excellent breakfast, thank you to the lovely

the breakfast was good, and the host was super nice and helpful

milk to be provided with the breakfast so no need to ask for it every day

for about 30$ you get a quite and spacious clean room with a great hot shower and a good breakfast

breakfast was delicious, the owner made me a different meal every morning

amazing pillows!! convenient laundry. very affordable

room size, bathroom, laundry service

town,and the best soda in the town” la amistad “value is the best,you have a common kitchen,laundry service,clean room,shower,they even arrange tours if you want,if you are traveling on

they provide laundry service, only $3 for 1 kg

the facility is modern and well maintained, strong wifi, great staff, excellent breakfast

helped me booking tours, a spotless room with ‘industrial chic’ feeling, and what a complete breakfast

breakfast was delicious

the breakfast was beautiful, food fantastic and overall environment/culture of the property very

breakfast was excellent, and the whole place feels newly designed and very comfortable

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d unique handmade furniture

in a nice quiet area only a short walk away from the city center, parking available, good breakfast selection

parking in front of the house

good location and easy access/parking

great room, shower, breakfast, staff, parking and location.

the room was always clean and they helped a lot with laundry services

my kids said it was the best hotel they stayed in this trip, even though we had stayed in a four star

was a wonderful place to stay - super comfy beds, amazing staff and a great deck and breakfast

great comfortable room ( 2 adults and 2 kids ages 9 and 12 )

laundry service was available for a very reasonable fee, which meant we were able to get clean

luxurious setting for breakfast

the breakfast was very good

spa tub

very nice hotel with friendly staff and good breakfast!

we used their laundry service

jose did some laundry for us overnight which was appreciated

it was lovely to be able to use the bar and restaurant in the evening

we enjoyed happy hour cocktails at the bar on a couple of nights

breakfast, our private porch was exceptional

of the little bar table and non functional diy chairs a little closet or something to put your stuff/clothes in

the free breakfast is great

laundry service highly appreciated

very fast laundry (2-3 hours) loved the outdoor kitchen & seating spaces facing the rainforest

it has its own restaurant and bar

the owners have also a restaurant and bar in the place with amazing food and fair prices

beanbag heaven and also the breakfast bar has an amazing view

use of kitchen if

mini fridge, equiped common kitchen

spacious kitchen and lovely outdoor common area

all day coffee and tea in shared kitchen . friendly and helpful staff. good value for money.

there were a lot of 'do not......' rules in the bedrooms and in the kitchen.

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

the kids were excited for the breakfast

great breakfast choices, friendly staff, especially maria who recommended and helped organize activities

i know that we could have availed of laundry services from them but we wanted to do our own

very good breakfast, very friendly staff

if you are traveling with kids, there was plenty of room on the grounds for kids to run about

it includes parking

parking was a bit tight.

they have parking spaces for guests with cars

free parking and delicious breakfast

is excellent the room was everything we wanted the location was convenient and central with ample parking

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

first we walked on parking lot and than little bit around the hotel

walk to upper rooms, parking @ the bottom, also a steep walk to & from town ; not for everyone

had to walk up to room with a view no parking up there

there is free parking area

the rooms are distant and uphill from the parking.

the staff was super nice and helpful. the breakfast was great!

the laundry service was good and efficient but a little on the expensive side

very good breakfast with excellent coffee

we found the meatless breakfast hearty and very satisfying

the cooked breakfast was always superb

sofia and her parents helped us with everything, including help arranging a night tour and laundry services (and even when we lost the room key on the night tour, they helped with a smile)

they also handled our laundry for us

we were here with two kids 4 and 8 and it was a fantastic stay

it is in a walking distance to town, so having car in not a must (we walk with kids every evening forth and back)

my kids (11,14,16) loved this place

parking next to the door

while we are there, the spa is not ready

rooftop bar with sunset view is amazing and barman is cool

wifi excellent

the hotel also currently has a rooftop bar which offers amazing views out over the cloud forest

we saw wildlife, the kids had a slide/ play area, the hot tub at night was amazing and the tent was so cozy and

breakfast is served in your room, so one have full privacy

nothing really comes to mind. perhaps an upgrade on the beer in the mini bar :)

mini bar and snacks were a great touch the owner (diego) was super friendly and gave amazing

my kids couldn’t believe how awesome everything was, from the rock wall and slide, the swings and

breakfast was excellent . other meals average

breakfast is included and is way above the average you find in the area

the poached eggs for breakfast were perfectly done, pancakes were light and fluffy

great breakfast and the restaurant at the hotel was very good

breakfast! not enough choice and should be more fruit and cereals and pastries available

might be nice if the room has tv, also a defined parking area, however we had a place just in front of the hotel so it was perfect

convenient parking right is in front of the building

the parking was a bit tricky, but since there were not many guests, we managed.

the location was very good, except parking could be a problem if more guests were there with cars

there were maybe 4 parking stalls for the facility which were very steep, uneven concrete, and barely off oncoming

room was super comfortable, no needs for a/c or heater, hot water, the breakfast and the service at the restaurant was exceptional too, and carlos at the reception is a

delicious breakfast - excellent choice of options

great place, and de breakfast was very good

we asked to move rooms as with kids the ground floor rooms are much better, they can run free around the large grounds with ease

the staff and the breakfast

for breakfast you have a wide variety of choice and the

i got laundry done and it was ready by checkout the next day which as great

there is the most spectacular trail system, and the views of the waterfall are bar none

the coffee in the bar was expensive and there was little to do after 8pm

the sunset from the bar is very special and not to be missed with a happy hour drink

quiet location just above busy centre. parking at door, very rare in monteverde

breakfast was excellent

5): marta's assistance with laundry services at a nominal fee showcases the hotel's commitment to guest comfort

breakfast each morning was tasty, & the 6:30 or 9 serving time was appreciated by different members

the hotel is new and very good value for money including a very good free breakfast of either tipico, pancakes or french toast

the pool area was nice with comfortable chairs and a decent bar

spa and canopy tour.

problem with the room was you can hear everything in the room next door, there were kids staying so that was a bit of an issue

lovely restaurant, pool and really helpful staff

including a swimming pool, tennis court, two restaurants, fitness center, mini soccer field for kids, a small park with swings, and ziplining

very limited parking

oom for only 2 cars)

safe and private parking

parking was limited and tricky to access due to the front road and the limited space

limited on site parking

it was a considerable hike to the unit from the parking lot

on arrival, the staff welcomed us at the parking lot and helped us

to the right off the parking lot, there is a private reserve called aqouti, which we saved for the last day and did a

restaurant and bar are very stylish and the view breathtaking

rooms, independent bungalows, modern facilities in the middle of a forest, great breakfast, very attentive staff, a private forest

large well kept ground with a nice view at sunset. room dated but clean. easy parking.

mountain style hotel. big parking lot. close to downtown.

the room, bedsheets, and towels were clean, and there is safe parking on the property

room has its own wifi network

our spacious room happened to actually have wifi

by the way, the daily included breakfast puts this hotel over the top, especially for its price value

had a nice stay here, friendly helpful staff, good breakfast, good location near the major nature reserves

the breakfast, especially the coffee was delicious

he was very friendly and had a delightful breakfast for me ready for my early departure

the included breakfast was great- there were 3 different options

we heard it most in the morning when people were eating an early breakfast

we also loved the coffee bar in the room and the wonderful smelling soaps and lotions

we only had breakfast at the hotel but it was delicious

amazing views and pool areas, big rooms

many stairs to get to room, no pool

the breakfast was ok

clean, well located, comfortable rooms, good breakfast

breakfast was great

breakfast of rice and beans, eggs, fresh fruit, cereals, toast, juice,

friendly and helpful staff. delicious, made to order breakfast.

we ate breakfast there both mornings, as well as dinner, and the food was traditional and delicious

cosy cabin. lovely people. delicious breakfast. most amazing views, lovely organic coffee

we also had our laundry done same day for $4/kilo

breakfast was tasty and with big portions

they even offer a laundry service which we were grateful for

amazing value for your money. shared kitchen lots of parking

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested in under 12 hours

the kitchen doesn’t have many amenities and can get busy and crowded

the common kitchen has all the equipment needed to cook whatever you want

friendly staff, shared kitchenette, shop within a 5-minute walk

food at the restaurant was awesome especially the breakfast the grounds were beautiful and clean pool very clean and hot tub very relaxing over all it was a great experience and will for sure

they have a pool and hot tubs and amazing local breakfast with home baked goods

too hard, pool very beautiful but too cold, restaurant was overpriced and not enough local flavor (dinner),

the breakfast was delicious

our kids loved the upstairs loft providing some privacy for my wife and i

near the small house there is a small pool filled with cold water, ideal to relax on a hot sunny day

so much to do by just exploring the grounds, relaxing by the pool or using the yoga deck

was close to the reception so it was smooth, some guests had a longer, steeper walk to the common kitchen and dining by the reception

this would have been great when the kitchen made takeaway lunches

i would highly recommend essence arenal and spa to anyone looking for a great experience with nature

authenticity, people, bar and cocktails.

families (4 adults, kids ages 12, 12, 12, 14, 14) stayed here form 7/3 to 7/6

stunning location, food was very good, decent little gym

restaurant was very comfortable, and the breakfast was excellent

it has a swimming pool and 2 jacuzzis which my kids had great fun with

the breakfast in the morning was really yummy and the views were amazing as well

pool was surprisingly small but good

they even have a laundry service

i loved the room breakfast delicious. very nice ❤

the pool and jacuzzi were beautiful and clean and we wished we could’ve stayed longer

they had complimentary valet parking, which was super

the car valet parking attendants took far too long to have my vehicle at reception

location, quality of service, room and landscape, parking, thermal resort, sits surrounding.

you show the band to the parking attendant at the pool facility to use the lot just cross the street for free and safe even

lack of self parking.

carlos met us via a golf cart as soon as we pulled into the parking lot

no flexibility, spa that closes at 16:00, booked the wrong times then blamed me

rices at the restaurant ) spa gracias treatments dated

had breakfast and dinner)

we did do some spa services, which were ok

ample free parking

early - our room was prepared right away and we enjoy a welcome drink (non-alcoholic for the kids) (-) i would prefer if breakfast was served until 10:30 so kids can sleep in a bit and please add diet cola to the mini (+) kids loved the jacuzzi in the room (+) fun area for kids but also relaxing for parents (+) good breakfast, spa was nice, pool was great for kids and adults, and not crowded (-) kids can be splashing around having fun while you re trying to enjoy your dinner

the breakfast was not very good as well as the food medium.

the pool was small and shallow, but nice enough

chocolates as it was our wedding anniversary hotel even organised shuttle to monteverde and back breakfast and dinner was amazing and im vegetarian

they organised our trips, made effort with our kids to show them the creatures/plants etc of the property and the new pool is lovely

property and lovely pool

breakfast was awesome. we stayed 3 notes and breakfast was a little different every meal.

breakfast was included, the room was big and the view on the arenal volcano from the property was

breakfast was simple but adequate - individual plates scrambled eggs, toast, fruit, plantain

staff helped me with figuring out how to pay parking ticket i got in town

parking is a bit tricky, specially in our case that we were travelling with a baby

fridge with minibar in the room, ac, good parking

there is parking, hot water and it's a short car ride away from any place you might want to see in the area

a very spacious room with parking space right outside the door

hotel, clean and spacious rooms, lovely grounds and great view of volcano breakfast was great as

gallo pinto at breakfast was made with fresh cilantro grown right on site

the breakfast was delicious, my room had a view of the volcano, and it’s close driving distance to

the breakfast was also good

great manager, spacious and immaculate rooms, good breakfast

wonderful. good breakfast. nice cabin

the hotel also offered to do our laundry for free, which is pretty unheard of

breakfast were also great as well

pool was cool and refreshing

laundry was a dollar an item so we went into town to find service

staff, a lot of facilities and spa procedures are included in stay

not much privacy in outdoor pool

most of the rooms have a small pool in the front patio which gets warm water from the springs

nestled within a vast natural landscape, the thermal pool provided a perfect respite, inviting us to unwind and recharge amidst serene surroundings

the view, the river and the pool area

breakfast was delicious as well as lunch and dinner

everywhere was extremely clean the free breakfast and as a

hot natural pools, nice spa, the views from the volcano, great breakfast and staff was super

nice view on the vulcano and spa facilities

the breakfast was included and was amazing

our dinner at the swim up bar was better

in the pool area there is a heated pool like a big jaccuzi in front of the bar

the multiple pools, spa, meditation platform and gym were all fantastic

a complimentary stock of the bar was welcomed

recommendation is to add open buffett as an option for breakfast to add more variety

springs with view of the volcano, secure parking, gated area, very helpful and nice staff, and clean room with perfect view of the volcano

parking was weird

location out of town with added bonus of hot springs very close to everything and parking was easy - hot springs gs a added bonus and breakfast was ok only downside was you

private parking next to the room

we were also disappointed to have a tour bus park in our parking spot next to our room while we were out to dinner -- we had to park down the street and

amazing place with very welcoming staff, especially the pool bartender and breakfast waitress!

breakfast was wonderful

the noisey gardening equipment- get electric strimmers ! bar & restaurant not open full time

i wish the bar was open more, it has very limited hours

looking and listening to birds during breakfast made mornings peaceful and the view of the volcano arenal is fantastic

garden with pretty flowers and landscape; large eagles hovering up high in the sky; secured parking lot; delicious breakfast (included) with many kinds of fruits, in addition to meat, eggs (-)parking area (+) also we felt very safe and our car was left in guarded parking which is a big plus (+)location and breakfast were great! lots of choices. safe parking. beautiful view. very clean. (-) we were able to see that some rooms had a much closer parking area (+) there are plenty of parking spaces available at the hotel (-)parking far away from rooms (-) parking lot right in front of our porch (-)the property is dated and they put us in one of the lowest rooms away from the parking lot.

staff was very nice and accommodating, especially when rains and you want room service or if you need a tour, a can or a covid test

it is a kids' pool

pool is lit up at night

the on site restaurant had great food including our included breakfast and the staff were all very helpful and friendly

friendly staff good location liked the tours they partner with parking hot springs

secure parking

excellent breakfast, great parking in front of the room, kind staff, just amazing

there is a parking close to each room

parking spot right by room

very hard to see around when backing vehicle , no parking lot lights

free parking on

parking available and easy to access

parking area and our shower area did not drain and flooded the whole bathroom and made it very

quiet, clean, good parking. and of course, the peacocks.

the hotel is well located only a few minutes drive from town and there is convenient parking onsite

if it rains you get wet walking from the parking to your room.

free parking

perfect for kids

there s a great bar there also

loved the breakfast and service

we did not use spa but i bet it is wonderful

big rooms, service was great.thermsls spa were amazing

there are spaces for groups, couples, and kids

which include 8 hot spring pools, a restaurant, cafe overlooking the arenal volcano and the spa treatment

the parking is limited and its one way in and out.

parking is plentiful and free

not many parking spaces at the bottom but that can t be helped

parking area is a little bit small in front of the reception, but they have some place for parking

was not walkable from town, but access is easy and parking is adequate

$20.00 for a towel i forget at the pool side.

spa was amazing, the hot springs were amazing

a massage at the spa is a must

great for kids

pools are amazing

luxury tents complete privacy great view to arenal volcano plunge pool with thermal water ability for many activities at the area the thermal springs helpful

the staff was accommodating with early check in and check out as well as other requests, willingness to help

great natural hot pool with great view

tented camp needs its own restaurant and spa (currently using the restaurants and spa of the adjacent nayara

we took a few spa treatments

the wine bar is fantastic, noel was the best

gym could be better and open longer - but that’s really not a big deal when you’re in a

breakfast is great also

nothing so far... maybe have more us spoken channels in the pool bar

great breakfast and friendly staff. the environment is very clean.