have a little restaurant/bar and parking right in front

free parking

they have free parking and an extra service for laundry that was very useful

access and parking were easy

my kids loved exploring the garden which was relaxing for me because they had something to do that

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d unique handmade furniture

great room, shower, breakfast, staff, parking and location.

good location and easy access/parking

in a nice quiet area only a short walk away from the city center, parking available, good breakfast selection

parking in front of the house

jose did some laundry for us overnight which was appreciated

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

clean rooms, excellent breakfast and nice staff

the beds are comfy, the breakfast tasty and the evening meal we ate in the restaurant was first class

it was lovely to be able to use the bar and restaurant in the evening

breakfast, our private porch was exceptional

and a cool little bar which were we could have a couple of beers while the kids played some of the games they had in

they also handled our laundry for us

a family lot of monkeys came to visit us every morning and our kids got to feed them

my kids (11,14,16) loved this place

amazing service even before we arrived with information about road closures and early check in being available

also laundry service available for a reasonable price

were no hooks or laundry rests in the bathroom or elsewhere in the house which made it very difficult to dry our

laundry services were fantastic

the room was very clean and the breakfast was delicious

great breakfast choices, friendly staff, especially maria who recommended and helped organize activities

location, attentive staff (including a very efficient laundry service) and beautiful

lots of places to hangout and chill with great vibes they also have a restaurant next door and a bar with great food definitely recommend to anyone coming to the

beanbag heaven and also the breakfast bar has an amazing view

attached to the property is a mediterranean cafe with excellent food and below it is a sushi bar

this though - they were so helpful all of the time, from directions and tips to booking trips and laundry

was also willing to help with booking tours and collecting your laundry

the lobby/breakfast area is a separate space with such a contemporary design that makes you feel you are in

breakfast was excellent, and the whole place feels newly designed and very comfortable

beautiful location, comfortable rooms and great healthy breakfast.

breakfast was delicious

breakfast was great - coffee on tap

the kitchen is well equipped, and very very

the kitchen is the best place if you want cook by yourself.

use of kitchen if

spacious kitchen and lovely outdoor common area

there were a lot of 'do not......' rules in the bedrooms and in the kitchen.

parking next to the door

the rooms are very nice and clean, the breakfast is beyond great

sunset view was amazing from bar

wifi excellent

loved the roof top bar and enjoyed great cocktails looking out to the amazing views

it was incredibly windy at night, it was howling so loud our kids were terrified

the views and the free mini bar as we reached the room hungry we found free snacks and we cooked our breackfast next morning

my kids couldn’t believe how awesome everything was, from the rock wall and slide, the swings and

had the family tent which made it so much more enjoyable for our kids

we loved the modern, clean glamping pod and all the extra little amenities like toys for my kids, complimentary tamales and beautiful toiletries

plenty of parking

the rooms are distant and uphill from the parking.

walk to upper rooms, parking @ the bottom, also a steep walk to & from town ; not for everyone

many of the rooms are on top of a hill with no parking near them, so it is quite a hike to and from your room

first we walked on parking lot and than little bit around the hotel

great location, felt like we were emerged in the forest. great breakfast, staff were so lovely!

the staff was super nice and helpful. the breakfast was great!

i got my steps in walking up the hill for breakfast& taking the trail through the forest

the breakfast was good and the room was clean

the cooked breakfast was always superb

the breakfast was very good

room was big, breakfast was good, staff were friendly and helpful

spa tub

for breakfast they had this amazing homemade marmalade.the shower was very big.

garden, good laundry service, excellent breakfast, host did a great job of explaining how to use the hot water

it includes parking

limited parking. some ground floor rooms had no view whatsoever.

free parking and delicious breakfast

parking was a bit tight.

is excellent the room was everything we wanted the location was convenient and central with ample parking

great staff. great location. delicious breakfast. very comfortable and clean rooms.

a well-stocked mini bar gave us some snacks to fuel our afternoon hike through the aguti reserve (ticket complementary (+)servers in the bar and restaurant were extremely friendly (-) the bar menu is lovely and the staff incredibly nice, but the bar is not a very nice place to sit (*) food is good, people is nice with mini bar free service

kitchen staff for breakfast

breakfast! not enough choice and should be more fruit and cereals and pastries available

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for excursions, private agunti preserve access, etc

was a wonderful place to stay - super comfy beds, amazing staff and a great deck and breakfast

the staff was so friendly and my kids loved the afternoon popcorn

room was cozy and comfortable for 4 of us (to adults 2 kids 6+8), beds were comfortable as well

there was a lovely breakfast included and beautiful view of the mountains

staff were all excellent and helped with tours, transfers and laundry

the location was very good, except parking could be a problem if more guests were there with cars

very friendly and kind staff, good breakfast, big room, parking in front of the hotel entrance.

might be nice if the room has tv, also a defined parking area, however we had a place just in front of the hotel so it was perfect

there were maybe 4 parking stalls for the facility which were very steep, uneven concrete, and barely off oncoming

the parking was a bit tricky, but since there were not many guests, we managed.

place, family and cozy, clean and fully equipped, personal and excellent breakfast, thank you to the lovely

such a good price for simple and spacious rooms with nice breakfast and exceptionally nice and friendly hosts

milk to be provided with the breakfast so no need to ask for it every day

the owner makes breakfast every day freshly for you at the time you like

breakfast was delicious, the owner made me a different meal every morning

room size, bathroom, laundry service

they provide laundry service, only $3 for 1 kg

town,and the best soda in the town” la amistad “value is the best,you have a common kitchen,laundry service,clean room,shower,they even arrange tours if you want,if you are traveling on

amazing pillows!! convenient laundry. very affordable

the fillet mignon was the best deal for diner, and kids menu was great and inexpensive

lovely hotel, loved the playground for the kids and the gardens/landscaping

breakfast was very good

we asked to move rooms as with kids the ground floor rooms are much better, they can run free around the large grounds with ease

the staff and the breakfast

quiet location just above busy centre. parking at door, very rare in monteverde

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for a very reasonable price

5): marta's assistance with laundry services at a nominal fee showcases the hotel's commitment to guest comfort

the hotel is new and very good value for money including a very good free breakfast of either tipico, pancakes or french toast

owners - they allowed for a late check-in in the middle of the night after my flight, very quick laundry service, tasty food at the restaurant, and helpful assist with tours' booking

oom for only 2 cars)

parking was limited and tricky to access due to the front road and the limited space

limited on site parking

very limited parking

safe and private parking

perfect location great view and amenities are awesome spa fully recommended

the hotel lies on a huge green area with plenty amenities like restaurants, pools, gym etc.

pool is very small and cold / freeze the spa is good very expensive and the jacuzzi is not

although there is a heated pool, there is no jacuzzi.

pool area was great and the bar had good cocktails and happy hour

the quiet private property was perfect for our kids to explore and have some free range time

we are a family of six- two adults and four kids ages 6-14

even before we got there she offer us breakfast and laundry service (with extra pay but totally was worth it)

it had a good size swimming pool

they washed and dried our laundry daily for a fee of us $5 or $10 depending on the size of the bag

mountain style hotel. big parking lot. close to downtown.

the room, bedsheets, and towels were clean, and there is safe parking on the property

large well kept ground with a nice view at sunset. room dated but clean. easy parking.

perfect location, rooms are very spacious and clean, beautiful sunsets and very good breakfast

no wifi in room

on arrival, the staff welcomed us at the parking lot and helped us

to the right off the parking lot, there is a private reserve called aqouti, which we saved for the last day and did a

it was a considerable hike to the unit from the parking lot

also - the cocktails from their bar are the best we had in a very long time

nice swim up bar and decent workout room

sunset on the balcony bar was fabulous

there is the most spectacular trail system, and the views of the waterfall are bar none

they could have had a few more things added like a bar fridge and comfy chairs rather than bench to sit on the porch and enjoy the incredible view

the view from breakfast area is breathtaking

loved the affordable laundry service and guided tour

he was very friendly and had a delightful breakfast for me ready for my early departure

the wifi was fast and they offered a large beautiful breakfast every morning, which was included in the price

by the way, the daily included breakfast puts this hotel over the top, especially for its price value

the breakfast is also amazing but the best is the host alexis

the bus station, booked our tours and when we had to catch the bus at 04:00 he gave us a takeaway breakfast pack

breakfast was delicious but coming from hotels with buffet for breakfast, my partner was still

good breakfast

clean room, good breakfast, friendly owner

breakfast was delicious and very complete

reasonable laundry service

amazing views and pool areas, big rooms

breakfast was delicious

no pool.

large rooms with wonderful oriented terrace, a pound, a juice bar, a spa

the breakfast was very nice but let down by very slack service, ( the only bit that let the belmar down

the kids watched the grinch on the projector screen, we stayed up late taking turns in the hot tub

the kids (7,8) loved to watch birds/pizotes, play some games and enjoy some of the activities nearby

very helpful organising a trip and with sorting out the laundry

quiet area, secure parking

we rented a car and did struggle to find parking in santa elena

there is on site parking

great parking space you can open it with a remote control when needed

nothing really though slightly out of monteverde centre so a car preferable plenty of parking

parking is kind of small but we had no issue finding a spot

good parking

the parking lot in front of the cabins. spoiled the view a bit.

nice custom wood, room size, bathroom, parking lot, not too far from city center, friendly staff

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner time

the pool was nicer than the picture on booking

amazing views but no where outside to eat or enjoy an evening drink from the bar (plenty of places to sit in gardens) so for us it was disappointing

half price happy hour drinks from the bar were a plus, with great views especially from the upper terrace at sunset

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

it was colder here than we expected so we did not have a chance to use the pool and hot tubs but they were beautiful as were the grounds of this hotel

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

breakfast was very good

very nicely furnished and very clean. beautiful location, friendly staff and delicious breakfast

delicious breakfast

breakfast was delicious and the surrounding area was magical

breakfast was very delicious

the breakfast was ok

breakfast of rice and beans, eggs, fresh fruit, cereals, toast, juice,

friendly and helpful staff. delicious, made to order breakfast.

location and breakfast

clean, well located, comfortable rooms, good breakfast

cosy cabin. lovely people. delicious breakfast. most amazing views, lovely organic coffee

they even offer a laundry service which we were grateful for

breakfast was wonderful and we also elected to have all of our dinners here as well

the food was quite expensive, as well as other services (laundry 4 dollars per kilo)

delicious breakfast with big choice, very helpful personel, easy communication

friendly staff, shared kitchenette, shop within a 5-minute walk

price for what you get, super clean room and very practical and spacious shared kitchen

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested in under 12 hours

very good value for money - nice room, shower with hot water - common kitchen - special tip: look for the fireflies in the tree behind the house

rooms are nice and the kitchen and leisure area is great

excellent spa facilities

day activities and have lots to offer themselves on the farm, including a great trail down to the pool and yoga

and the opportunity to help cook local food with the chef in the kitchen was great for the kids

from her position in he kitchen, lily told mahela to switch the dishes because she remembered i was the one who likes

the spa services are highly recommended and the food was amazing too

the breakfast in the morning was really yummy and the views were amazing as well

pool was surprisingly small but good

they even have a laundry service

the included breakfast was amazing and delicious - 100% recommended rooms has an amazing view and surrounded by

breakfast was great

weather was a little cooler when i was there, but there is a nice pool (a little cool) and a jacuzzi

some hotel areas like the gym and kids room looked like they have not been or cleaned in ages

full free breakfast

the bar has a pool table

the pool with a view

the car valet parking attendants took far too long to have my vehicle at reception

hotel service, super friendly, vallet parking. free all-day entry into hot springs

they will also park your rental car anytime , so you don t have to worry about parking at all

location, quality of service, room and landscape, parking, thermal resort, sits surrounding.

lack of self parking.

the breakfast was delicious

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

poor breakfast, especially for vegetarians breakfast was subpar

loved the staff, the private little pool in the room and the breakfast

breakfast was good

convenient for grabbing dinner and being close to parking lot

so free), outdoor pool and 2

it has good secure parking and the staff was great

staff, free parking on premises, free night tour, all day coffee and tea

steep hill for the parking spot, bring a suv.

ample free parking

the breakfast is a highlight absolutely wonderful

we had a hot springs pool to ourselves, and it was much less crowded than we were expecting

breakfast,very friendly and helpful staff, the rooms are comfy and big

the hot springs and spa facilities are excellent

there was secure parking

good parking, clean premises & room, nice 40

24hr parking lot security

me something to eat real nice of them since everything else closes at 9 , also loved the food , parking is fine the area is safe for my standards they also have a gate to close off the area

great location, good onsite parking, pool, restaurant, clean

in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short stay

breakfast was included, the room was big and the view on the arenal volcano from the property was

delicious full-service breakfast

they were so kind and the kids enjoyed the pool and the beautiful

property, lovely pool and great views if you are lucky

room; she cooked breakfast for us when we arrived late (we thought breakfast was until 10am) the pool was lovely

parking was a little tight but easy to make work.

is a little tight to park the car, a larger car may be hard to maneuver into the parking spot

secure parking available at the premises

are squeezed in tight so parking is tight to swing into, as the overall property size is smaller than their pictures

extremely narrow and hard-to-access parking spots

we had an amazing view to the vulcan and the room offers everything you need (also in the kitchen

the view to the volcano and the swimming pool were incredible, it was super quiet and the bed was very comfortable so i slept like a baby

pool with waterfall was relaxing as was the swing seat on the porch

the pool was great and a lot of fun to play in

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

:-) clean and luxury room with amazing bathroom, really nice garden with a lovely pool

the pool was a highlight looking to the vulcano while swimming

i had a lovely room with its own private dipping pool, which felt like heaven after a day of trekking and hiking

nice pool you get everything in front: codes to entrance so easy

quiet, clean, good parking. and of course, the peacocks.

hot spring pool, setting, proximity of cabin from pool and parking lot

parking area and our shower area did not drain and flooded the whole bathroom and made it very

parking available and easy to access

water pressure is good and parking was plentiful

fridge with minibar in the room, ac, good parking

location with a nice view of the volcan, room well equipped and free parking

breakfast and parking included

staff helped me with figuring out how to pay parking ticket i got in town

parking is a bit tricky, specially in our case that we were travelling with a baby

lots of parking for cars

it is best to have your own transport, there is parking on site

parking at night can be limited because of outside guest coming to eat at the restaurant.

the parking is protected inside the hotel, with short walking distance to the room

very safe place, car parking just few meters from the room

great manager, spacious and immaculate rooms, good breakfast

if i had stayed longer, having a kitchen with amenities like a microwave and a larger refrigerator would have been nice

breakfast was very good

the only thing we would have liked is a pool on the premises.

which is just awesome: 2 spacious bedrooms with comfortable beds, full kitchen, stylish bathroom, huge living room area - and a patio with a jaw-dropping garden view

liked the privacy, hot tub, shower, and the kitchen area

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be

kitchen nicely appointed

the kitchen has almost everything you need to prepare something simple

we especially appreciated the small kitchen — it was very convenient and made our stay even more enjoyable

breakfast was good also

bungalow was next to the laundry room, so the transit of cleaning staff and maintenance, made our room feel not so private

no music or charging plugs near the pool

it’s beautiful, but you can also smell a whiff of manure while you’re trying to relax by the pool

we loved the scenery. and the pool and the breakfasts were amazing.

parking was included along with the reception had plenty of tour info

staff were really friendly and there was plenty of parking

), well maintained and beautiful garden , top view to the volcano and parking in front of the

breakfast, friendly staff, parking place, nice view to arenal volcano

there was always parking, breakfast was good and the pools looked nice but i didn t have time to try them

free parking spot

i love that they have free parking and laundry

i loved the parking, easy check-in, possibility to do the laundry

g thanks!).

small parking lot, but if all park properly it is functional.

the spa treatment we received was also quite costly, which was not the issue, however, the services

waterfalls and hot springs everywhere. it was amazing. slides for the kids.

for kids however strange that they do not offer a cribs service in your room

the room was clean and spacious with a great porch, delicious breakfast, and friendly staff

kids in the adult pools making a lot of noise.

they have an infinity pool with views to arenal volcano

kids lost a few things and none were found initially we were given really bad rooms

none of the pools had a volcano view. but you could easily see it from the bar in the back.

we did not use spa but i bet it is wonderful

the included hot breakfast is plentiful, with a variety of options and they offer a different variety daily

the hotel is well located only a few minutes drive from town and there is convenient parking onsite

if it rains you get wet walking from the parking to your room.

free parking

e salmon was delicious) and ate at the pool bar a few times as well

my kids and i enjoyed all of the different pools, hot and cold; we loved getting into the hot springs

nice pool area, a trampoline for the kids, and the best soda in the area across the street

the property has 3 very friendly and well behaved cats, and my kids are crazy about cats

the kids favorite was the pool which was a welcome retreat from the heat/humanity of la fortuna

the pool was great and the kids loved it there's also a

very friendly staff, nice and clean room, big pool and jacuzzi