good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

- receptionist was ok but could be better - no information given for the swimming pool

pool temperature was cold

very sweet, accommodating, and friendly staff. beautiful courtyard garden and nice pool area

pool needed a clean

pool was a little bit dirty

spa wasn’t open and the door to the garden area wasn’t secure.

breakfast was included, but they start serving it at 9 am, which is too late if you want to take

one thing that truly was appreciated is the free late check out they allowed us to do, given the schedule for our temazcal ceremony, which was

delicious breakfast

the room was quite spacious, the bed was very confortable and provided you a heater

good location assuming you have a vehicle. onsite free parking. neat rooms.

nice rooms, easy parking, good restaurant and excellent pool.

city center, good restaurant, beautiful inner court with garden and swimming pool, free on site parking

way to see the teotihuacan pyramids- clean, good on site restaurant, secure parking, king beds in some rooms, smart tv, jorge the manager helped us get to mexico city, can

free parking was welcome staff were very pleasant and always obliging and helpful

good parking and best if all literally 15minutes walk to the pyramids

quiet location, nice decorated yard, nice breakfast, free and safe parking in the yard, heater works very

plenty of safe parking

breakfast, wifi, comfy bed, parking, location

parking was in a nearby lot, secured at night

pool was cold, kids were frustrated.

if it were warm weather, the pool would be the perfect ending to the day

the pool was wonderful to have during a heat wave

spa jacuzzi a joke

the rooms are comfortable and cool, set around an interior courtyard with a swimming pool

enough parking space

the area around the rooms was very large, green and there was plenty of parking on the hotel grounds

secure parking

near the pyramid and near a lot of local bars and restaurants. super nice garden. parking easy.

ample parking is available near room

lot of parking

good parking

motorcycle friendly. secure parking.

secure parking available

is good, very close to the pyramids, secure parking right in the courtyard

secure parking and walking to tons of restaurants

they provided us a free parking space

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace views of the pyramids and

invited us to see the trees and flowers in the back yard, and served (an optional) delicious breakfast that included avocados from the tree that hangs over the roof-

accommodation, perfect service, excellent breakfast, good for price, close to pyramids-6km

room was great, breakfast was more than i expected

lovely fresh fruit & homemade cake for breakfast

very clean, comfortable, delicious breakfast and super amazing staff <3

free secure parking

we had a simple breakfast with fruit, hotcakes, and coffee

hotel provided a very nice breakfast

may be able to get breakfast if you request ahead or if they are busier

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

good hot water, parking, wifi, tv, bed.

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

the parking lot they broke into my car, they stole my lights and side rearview mirrors

is isolated, literally in the parking lot of a big shopping mall

i liked that they had a pool and an exercise room.

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

cleanliness, hot water, plenty of parking. there is good food right outside.

older reviews say they do not have breakfast, but that is not true anymore

the room was clean and when we ordered room service once, the food was good.

then call and order room service

breakfast good. room location facing major highway poor. twin bed small.

the gym facility is also good if you just want to get some cardio and basic work out

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in tepotzotlán's center is

it’s clean and you are paying the fair price of what you re getting. basic but good breakfast.

the gym area was quite simple, but has everything you may need.

the pool water was not warm and also looked like not so clean.

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

the swimming pool is really small.. still good to refresh.

the breakfast very good,the room small and clean

breakfast was always delicious

great breakfast

great place with excellent continental breakfast

breakfast was good with ample selections

parking garage that is well lit and monitored by the hotel licence plate by plate

the business center and gym needs a bit more and maybe an additional choice at breakfast plesse

team were amazing with us always smiling and helping the breakfast team specially did a great job with their good attitude to accommodate all our

morning breakfast was too crowded

free breakfast could use a bit of an upgrade

swimming pool was not heated and we only found out when we arrived

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

grounds and pool good security ability to cook own meals

seating area around the pool

we appreciated that, they respected our pool window room reservation even when they changed us

they can improve the quality of the breakfast buffet

complimentary breakfast means: coffee & cookies

oom service)

the breakfast & meal options need improvements.

clean! breakfast was nice!

good breakfast and parking lot

very clean an nice, good breakfast

they would just have breakfast included in the current rate, and a little more easily accessible from bigger roads it

good breakfast and parking lot

nice breakfast

second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

one had towel provided for two guests and one bath towel each which had to be used also at the pool

swimming pool was not heated

place, quiet, nice pool

breakfast at the hotel was overpriced and not very good -- too salty to enjoy

parking and everything was very handy. nice and quiet.

free internet, daily complimentary bottle of water

easy parking, walmart behind the corner

it was quiet and parking without cost

uld be great if there were 2 of them), free parking

noisy and the parking lot wasn t all operational

staff,breakfast and clean

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

the breakfast could be better

staff were very nice. clean. good breakfast also.

free parking are good for guests and have a good mexican food restaurant near hotel

parking free great stay one of memorable hotel in my

in addition there was no elevator from the parking area under the hotel to the reception area; we had to carry our bags up the stairs

location, friendly and helpful staff, great breakfast and bar service

great room. bar / restaurant really nice.

everything was clean and safe and it was a good location. there was secure parking.

such as shampoo, cream etc, quiet hotel even though situated on a very busy street, free parking, and restaurant

were friendly and the parking was safe and convenient

wifi worked poorly in our room, this was a little bit frustrating

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

wifi worked fine, bed was comfy

wifi wasn t good and bed sheets weren t very clean

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

i liked that there’s a city expressed shuttle that gives a ride within 5 km radius for free

breakfast was very complete, lots of options to choose from, none like another hotels i had been

free shuttle to or from the airport

also enjoyed the free breakfast the hotel offers

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

i think it came from inner courtyard/parking

calm and quiet, comfortable bed, 24-hour reception, guarded parking

the rooms are big enough, strong wi fi, and good private parking

parking is available if needed

room service very poor, i ordered some fried egg they give m scramble and the menu need more

indoor parking, 24 hour-reception

parking good

free parking in a garage

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels; spotless

room service was excellent and the cleaning was well done

felt safe and comfortable. had private parking.

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

room service was rude, i had to request 3 times for extra blankets and towels because they didn't