second night the was no wifi in my room

wouldn't accept credit cards; guy at front desk didn't tell me up front the wifi password

clean room; comfortable bed; good wifi; large bathroom and shower; good a/c; quiet

parking and everything was very handy. nice and quiet.

good breakfast and parking lot

great breakfast. courteous staff. easy access. good location.

good breakfast and parking lot

comfortable, staff was nice to us. wifi was included.

breakfast was really good and worth for the price

easy parking, walmart behind the corner

entrance to parking lot

signs), small tv, no complimentary coffee pot in room, bath needs renovations, gym

noisy and the parking lot wasn t all operational

uld be great if there were 2 of them), free parking

free parking are good for guests and have a good mexican food restaurant near hotel

in addition there was no elevator from the parking area under the hotel to the reception area; we had to carry our bags up the stairs

parking free great stay one of memorable hotel in my

location, friendly and helpful staff, great breakfast and bar service

breakfast planty of dishes

staff,breakfast and clean

the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked

staff were very nice. clean. good breakfast also.

the breakfast could be better

good ac the staff quick attendable and the resturante no big selection don’t like breakfast needs more fruit n egg whites n no liquid

they threatened us by telling us we could not take our car out of their private parking lot, if we didn t pay for staining a cheap crusty towel

cleanliness, hot water, plenty of parking. there is good food right outside.

then call and order room service

no breakfast nor other meals provided, paid or free.

the room was clean and when we ordered room service once, the food was good.

spacious rooms and parking for our car

wifi wasn t good and bed sheets weren t very clean

the amount of time it took them to handle my room service requests

free wifi in the room ,no wifi in the lobby

free access to parking, so quick service at the front desk

sement) to drag the luggage

there's enough parking space and the hotel has a restaurant, room service and an elevator

easy and free parking

free parking and valet service

parking garage that is well lit and monitored by the hotel licence plate by plate

late check out, and big rooms

free breakfast could use a bit of an upgrade

morning breakfast was too crowded

also the breakfast was nice, but a bit of a challenge

the breakfast very good,the room small and clean

breakfast was good with ample selections

the breakfast was good and healthy but it was almost the same every day.

the breakfast bar was pretty good.

great place with excellent continental breakfast

the pool water was not warm and also looked like not so clean.

purpose / comfortable / welcoming personnel / nice breakfast / good restaurant / nice swimming pool area for working or resting / good bed and pillows / few shops and restaurants around / looks

they did whatever was in their hands to ensure me and my kids had what we needed

they did whatever was in their hands to ensure me and my kids had what we needed

the swimming pool is really small.. still good to refresh.

parking is avalable under the hotel

to the hotel was through the unstaffed parking structure which is dark and just gives off a bad vibe knowing that someone could be hiding

spacious cleanliness supportive staff good parking and checking at comfortable time

breakfast though limited is amazing

we had room service at night and the food was great

felt safe and comfortable. had private parking.

room service was rude, i had to request 3 times for extra blankets and towels because they didn't

it was nice and clean, room service was nice too

good restaurant. good room service. great shower with strong pressure and lasting heat!

the breakfast was very simple, the room had little light, the last one had no room service.

facility was old, sheets had holes, breakfast was not very good

very clean excellent service great breakfast

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was good, its all worth it

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

breakfast was out of this world

very nice bed and breakfast

price$$$ was good, customer service from all the staff was excellent, free breakfast excellent, room service and maid service was excellent

the pork meat served with for breakfast

the breakfast is very decent

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

the free breakfast was delicious

one had towel provided for two guests and one bath towel each which had to be used also at the pool

the breakfast was ok

swimming pool was not heated

everything was clean and safe and it was a good location. there was secure parking.

such as shampoo, cream etc, quiet hotel even though situated on a very busy street, free parking, and restaurant

were friendly and the parking was safe and convenient

gave us the wrong wifi code twice

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

good hot water, parking, wifi, tv, bed.

wifi worked fine, bed was comfy

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in tepotzotlán's center is

breakfast good. room location facing major highway poor. twin bed small.

great breakfast!

the gym area was quite simple, but has everything you may need.

the gym facility is also good if you just want to get some cardio and basic work out

location good, parking and really really cheap: 20 a night

time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i would like to mention that alberto

air condition, friendly helpful staff, good facilities very good free breakfast buffet, safe box to leave your valuables is provided

in the morning there were many people in the breakfast zone and the floor was a bit dirty

i also loved the breakfast buffet that was

the breakfast was awesome

good parking easy access to the city , friendly staff

the parking is perfect, convenient and free

good location, nice staff, easy accessible parking within the complex.

big clean beds and room. staff are friendly and helpful. delicious breakfast. good hot shower.

room was little one but well organized, bathrooms high clean and all amenities are brand new, breakfast is a mix of continental with all local

swimming pool was not heated and we only found out when we arrived

pool was dirty and less water

grounds and pool good security ability to cook own meals

pool was dirty- plastic cup and dirt on the ground and less water in the pool

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

breakfast is good! also location is very good / safe!

i love staying here the staff is so nice. it's so clean. they have a good breakfast bar.

i liked that there’s a city expressed shuttle that gives a ride within 5 km radius for free

no shuttle bus

free shuttle to or from the airport

the rooms are big enough, strong wi fi, and good private parking

i think it came from inner courtyard/parking

calm and quiet, comfortable bed, 24-hour reception, guarded parking

parking is available if needed

is no wifi and some of the amenities were a bit old/or lacking

breakfast was delicious

breakfast was good, the staff was kind, and helpful, and always tried to resolve any inconvenience

that one day we needed to leave on time for a tour and the breakfast was not ready at 7 00 am, so we missed a bus trip, but no big deal, just be prepared if

the breakfast was also very good and convenient to start the day

- i went to the gym and the treadmill was broken (this is one of the reasons i came to this hotel) - this was fixed

indoor parking, 24 hour-reception

parking good

free parking in a garage

room service was excellent and the cleaning was well done

comfy bed

bicycle parking

there is hot water and fast wifi available

a la carte breakfast that is gourmet: fresh squeezed juices, fresh fruit

and funky design elements, the stately oversized room and shower, the amazing chef-prepared breakfast, and most importantly, the friendliness and helpfulness of the awesome staff

during my stay, i had to meet up with a co-worker to prep for our meeting, we both enjoyed the breakfast and the staff was extremely kind and helpful

of the property, the service and attentiveness of the staff is way beyond expectations, the breakfast was delicious and way more than what i expected to be, its really is a full gourmet

breakfast was ok, not quite as elevated as the rest of the experience.

staff were polite the entrance was super pretty there is parking space room service was

weak wifi in the room

staff were polite the entrance was super pretty there is parking space room service was

room; friendly staff; beautifully decorated lobby; pleasant cafeteria setting with garden; good wifi connection; intelligent plugs to charge electronic

its location is perfect and includes parking

safe close to police station and restorante bares and transportation and has parking.

parking our car was also a challenge

bed sound old, the floor the same, the bathroom had a 10 litlle tank, , the parking lot to

we had all the facilities, hot water in the shower, parking lot, security, good location