could use lounge chairs around the pool

shower not down and up problem when have kids to take shower nothing on bottom need improved that soon please

big and comfortable bed. there are gym and swimming pool

the stairs to the gym were nasty, totally not clean

decent room, quite large with 2 big beds, ok bar and restaurant in the hotel

didn't expect to pay for parking and breakfast given the class and price of the hotel

staff, parking, and location are great value for the money

free parking in a secure underground carpark

free parking below the building very convenient

quality of the dishes was very good - free parking

super clean, nice and tasty breakfast and the staff are really helpful

very close to the airport, friendly staff, good breakfast

i love that they served a simple breakfast as well

breakfast is good too and the beds are comfortable

i was checking out before breakfast time and couldn't arrange a packed breakfast to go.

free parking, large comfortable room and bathroom..wifi is ok

breakfast was just so so, no salsa picante nor pepper

free parking, large comfortable room and bathroom..wifi is ok

breakfast was delicious and receptionist at check-in offer to bring breakfast to our room at not

as spanish such simple question breakfast time

good on the spot parking

breakfast is delicious and it has free parking

conveniently located near us embassy with safe parking

great breakfast buffet, parking inside the location, great size rooms

it was in one of the main avenues but it was dark at night and they kept the door to the parking closed at all times

everything was beautiful and breakfast amazing

beautiful hotel wirh comfortable rooms and great service. great breakfast aswell.

regular bread for breakfast will be great.

were told the breakfast was included but the bill charged us for breakfast

is really helpful rooms are clean well kept and breakfast was very good even though it has limited items and many restaurants just opposite to the

i loved breakfast, and the room is very comfortable. nice location

very beautiful, feels like you're in europe. very high end, great breakfast, great bedding.

because of covid they’re serving breakfast from menu, i think that’s great

not enough services or service members . very limited amenities. the gym has only one bench

breakfast was ok, not great.

location. breakfast

breakfast doesn't open until 7pm, so we couldn't have it before leaving to airport

the location is also excellent and having the different options to chose from for breakfast was also great

hotel is cute, romantic and excellent breakfast each morning

the breakfast was very basic and same every day, fried eggs, with 2 pieces of plantain

the parking is a little bit complicated, to get to your room you have to switch three elevators

from the lower levels of the parking garage all the way up to the professionals that maintain the cleanliness of each room and

people who visited me for a meeting in the coffee shop and when i asked him to waive off the parking ticket, he was like i did not travel in that car so he cannot wave off

the parking deck below has no assigned parking for the hotel and we ended up being told by the parking

it would be nice for there to be spots indicated for guests of the hotel in the parking deck- especially so you know where the best area is to get up to the hotel easily

parking available

parking area is very small, during the day it was packed but at night it was not a problem

location, free breakfast, parking, helpfulness

it offers private parking nearby and it's ideal for travelers who wish to spend one night at guatemala city

suffocating, windowless room that was the size of a parking spot.

bar was closed all day sunday

had been travelling at a lower cost end of the market, and reliable hot water, pool, comfort, etc was very well received

no coffee shop or bar in the hotel

good location staff super friendly good beds very clean all facilities nice pool and gym

also we were having some challenges with our foster kids & the security & manager were super understanding & helpful

wonderful bar n restaurant

quiet, great breakfast buffet, allowed early check in, called massage therapist for me.

business center needs a serious upgrade and the parking is designed for compact cars only.

parking inside hotel is a little difficult due to very narrow roads at basement

parking lot is a little bit difficult park

the underground parking space: too narrow!

parking space was too tight.

the parking area smells and is too tight

physical credit card, they didn't understand how difficult was to my wife walk from front desk to parking twice

we did not have the view we requested and trying to find the parking was challenging.

service was not great starting with the parking and finishing with the reception

often they appeared annoyed if i approached them with a request to validate my parking ticket or if i had a question

parking, very close to the real downtown (in terms of restaurants, shopping, etc)

very clean. loved it had a full kitchen. couldnt enjoy it due to short stay.

pool area looks nice but we didn't try it as it looked cold

swimming pool was dirty

was a nice hotel , very secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive

the parking is right next to the lobby so that is more convenient than some of the big hotels

they have a free parking and a free airport transfer, which we appreciated a lot

location, easy parking, small but nice courtyard, free breakfast, friendly staff, yummy room service

parking is provided onsite and the hotel is on a lovely quiet, upmarket street and close enough for

it does have an indoor, safe parking, which was a nice surprise as it showed as not having parking on your site

the parking was a confusion because is placed in other hotel..... i take 5 min to get there

parking

parking and bedding

the guys at the parking lot and the entrance were very

friendly and helpfull staff, parking, great location and fair price.

and i stayed 22 nights good business for hotel it sucked when i found out how much u charge for laundry the only thing good about this place is your staff

location friendly staff good breakfast the kitchen net in the room was great

and friendly, they went above and beyond for us, we were able to arrange an early check in and a late check out to fit around our flights

with spacious closet and sore of kitchen and a table for two

breakfast was great'the staff are all hardworking and familia

departure from the parking is a bit complicated

parking makes it really convenient

fall from parking they had a little rule if you don't have your ticket to stamp and they ask too many

perfect location. amazing amazing breakfast daily free parking

process to get the parking ticket validated

breakfast really good

they have indoor parking and a pool table. they have a clean kitchen to use.

always at front lobby area of property (parking)

we liked the location and the secure parking lot was a big plus.

had parking, was cheap

along with all this, we also had to park the vehicle in a separate parking garage even though there was plenty of room in the main parking area

they had parking, bed was comfortable

layout of the facility and lack of parking spaces

the parking was a little tricky

bathtub had a leak and wouldn't keep the water in, parking can be a little challenging

jacuzzi were relaxing, convenient location, great wifi, good water pressure, friendly staff, free parking

pool was in maintenance

beautiful hotel! so many nice features. the pool/spa is amazing

secure parking (but pre-book as only 3 spaces available) (+) off street secure parking for our car

property is comfortable and had a beautiful courtyard to eat breakfast in

typical breakfast is superb

super friendly & helpful staff. room was clean and comfortable. nice public areas. good wifi.

very spacious, and clean. great breakfast, perfect location. staff super friendly.

excellent location! big room with comfortable furniture. good parking space and access.

there is literally nothing on the building, only a tiny pool without bar o staff

the rooms , workers and breakfast!

from the revolving restaurant to the amazing rooms and very comfortable beds, to the delicious breakfast and very professional and friendly staff- the hotel was wonderful

there was a denny's next door which made a good breakfast stop for us before we went to the airport

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it

there was very good wifi and my room even had an ethernet hookup

everything war perfect. 5 minutes walk from airport really good bed top breakfast

i love everything about this b&b. they are clean, welcoming and serve amazing breakfast.

the courtyard for breakfast was very nice and the person on reception always went above and beyond to help with any

i was not there for breakfast the next morning, my plane left early and the manager took me to the airport

bed was large and comfortable, room was clean and breakfast was delicious

so close to the airport, the staff were gorgeous, free breakfast in the morning.

the staff couldn't have been more helpful. room was large and breakfast great.

good basic guatemalan or american style breakfast.

the breakfast in the morning was much appreciated and good-tasting

i felt very safe they have extra security measures in place, the staff are very friendly, and the breakfast is delicious

breakfast, shower and bed

desk, and the window is at ground-level

nd of like a semi-basement), looking out into a parking lot

the parking is very limited

i was able to get a secure parking space for my car and was allowed to come

ly 1-2 spots that we could see so book ahead of you have a car

clean, newly renovated, parking, great location, friendly.

good location, easy parking, comfortable bed

breakfast was simple yet satisfying, the bed was comfortable, and the room was clean

general the b&b is very comfortable: stylish and newly renovated rooms, good breakfast, free water and very clean

staff were lovely and there was free breakfast that i did sleep through :/ room had an on suite and everything was quite clean

great breakfast before our long flight. staff were polite and welcoming.

good breakfast ,great location ,firm comfortable beds,great value for the cost

easy check in, safe car parking, airport shuttle, breakfast included

and breakfast was amazing

the one way shuttle to the airport was on time on both occasions

it was a big plus for me that they had a shuttle service to the airport as early as 4:00am

free shuttle to airport whenever you

very clean, great breakfast and friendly staff

clean and comfortable. good breakfast.

went the extra mile helping us with money exchange, ride to the airport and cooked a delicious breakfast

close to airport friendly staff airport shuttle service

hours at dawn), we had to look for a hotel close to the airport, which would allow us to board a shuttle (in our case to panajachel) the next day

the airport shuttle didn't show up and i had to take a taxi

the shuttle service is included

secure hostel, extremely well-located with a free shuttle to airport that is less than 10 minutes away

very safe parking and quiet rooms

free wifi and parking available

not much. they have wifi and breakfast and hot water. feels like you re staying with family

morovoer the breakfast was delicious

the airport shuttle is free unless you come in late

free parking

the parking was convenient but you do have to validate it at the desk and then the machine each time

everytime the stamp for parking was not working and the serving person needed to check it on the reception

the included breakfast was great and appreciated

also the wifi was out

for money, you can find better alternatives close to aurora airport, with shuttle service, even small things as courtsey drinkable water, and less costly

breakfast was great, it's in a very safe area a bit too loud with the people talking but couldn't

no soap, no shampoo, no milk, the shuttle was included in the cost of the booking but it wasn’t provided

shuttle to airport was provided

they were also very friendly & helped me with booking my airport shuttle to get to my flight super early in the morning

secure parking available

staff is terrific and helpful, and greeted us when we arrived and ensured a parking space for us

value for the money - spacious room, super cozy, water dispenser available, delicious breakfast, beautiful garden

the breakfast included was great and despite the place not being sign posted outside you receive very

the breakfast was amazing

the food at least for breakfast was good, lunch and dinner was another story, also the bar was about of mixers for cocktails and the room the air a was broken

pool dirty and hot tub not hot

a bit far from the city, the swimming pool is next to the highway so you can hear the noice

loved the building, the room, the room service was really good

the gardens, gym, pool and restaurants

nice, clean rooms. very secure location. kids enjoyed the pool and playground.

rooms were adequate. breakfast was good. great view.

the views, breakfast, weather so cozy in the room. the staff

said it had a restaurant but that’s only open for breakfast only option for food was the staff offered to order a pizza or burger for delivery shower

breakfast was somewhat limited, but freshly cooked and plenty of it

secure parking. comfortable beds. gorgeous view with delicious breakfast.

beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

very secure property with parking and lots of guards

nice breakfast with view of volcan fuego

the pool area, the delicious food and comfortable bedroom

understand that the pool was solar heated

bike and went for a good ride to enjoy nature outside the property and came back to have a great breakfast

clean, with a great kitchen, bathroom and super friendly staff

very strange for a spa hotel

spa facilities are great (when they're switched on)

had an incredible experience at le suisse spa