the parking was a little tricky

bathtub had a leak and wouldn't keep the water in, parking can be a little challenging

jacuzzi were relaxing, convenient location, great wifi, good water pressure, friendly staff, free parking

pool was amazing too

desk, maintenance, room service, restaurant staff - everyone very polite, knowledgeable and willing to please guests

breakfast is good too and the beds are comfortable

left before breakfast but have stayed there before

very close to the airport, friendly staff, good breakfast

the free breakfast was simple but tasty

super clean, nice and tasty breakfast and the staff are really helpful

free parking, large comfortable room and bathroom..wifi is ok

found the hotel kitchen staff to be a bit problematic; when i asked for breakfast with still 15min to go - the staff was somewhat reluctant to provide the full breakfast

breakfast was delicious and receptionist at check-in offer to bring breakfast to our room at not

breakfast was limited but ok

breakfast was just so so, no salsa picante nor pepper

amabilidad de las personas incluso nos abrieron el gym en dia sabado cuando ya estaba serrado ay un baco emfrente el cual me gusto xq no te arriesgas

- the staff from w5 bar attached at the hotel is very good, the waitress is very useful and very kindly

beers are expensive no towels at pool

big and comfortable bed. there are gym and swimming pool

chose this hotel because it had a gym

bed was large and comfortable, room was clean and breakfast was delicious

i was not there for breakfast the next morning, my plane left early and the manager took me to the airport

we enjoyed the breakfast in a small but beautiful garden and yoga on a terrace

breakfast was tasty and staff friendly, would definitely recommend this spot

they also had the best breakfast we had the entire time we were in guatemala

free parking in a secure underground carpark

didn't expect to pay for parking and breakfast given the class and price of the hotel

quality of the dishes was very good - free parking

free parking below the building very convenient

staff, parking, and location are great value for the money

so close to the airport, the staff were gorgeous, free breakfast in the morning.

great breakfast buffet, parking inside the location, great size rooms

it was in one of the main avenues but it was dark at night and they kept the door to the parking closed at all times

breakfast is delicious and it has free parking

conveniently located near us embassy with safe parking

historic building, helpful staff, great location, free breakfast, drink, parking

a bit of difficulty parking for visitors dropping guest off

fall from parking they had a little rule if you don't have your ticket to stamp and they ask too many

clean, close to airport and restaurants, helpful, friendly and respectful staff, free parking on

departure from the parking is a bit complicated

central. near airport. good parking

also a lovely breakfast

they provide a few options for breakfast

breakfast, shower and bed

the staff couldn't have been more helpful. room was large and breakfast great.

i felt very safe they have extra security measures in place, the staff are very friendly, and the breakfast is delicious

wonderful bar n restaurant

quiet, great breakfast buffet, allowed early check in, called massage therapist for me.

great ac breakfast included and walkable to airport

good breakfast ,great location ,firm comfortable beds,great value for the cost

great breakfast before our long flight. staff were polite and welcoming.

breakfast was simple yet satisfying, the bed was comfortable, and the room was clean

general the b&b is very comfortable: stylish and newly renovated rooms, good breakfast, free water and very clean

the only bad thing was that my room was right above the parking garage and very loud when people came in and out

ly 1-2 spots that we could see so book ahead of you have a car

the parking is very limited

nd of like a semi-basement), looking out into a parking lot

attention to detail, very cute cat roaming around, good breakfast, private and secure area and parking

and 2 queen beds that weren’t stuck to the walls so we could push them together for our kids

the breakfast was quite expensive.

facilities, fresh and clean rooms, quite nice pool area but the pool could have been warmer

good food, very clean, great safe location , nice pool area

breakfast buffet was awesome.

often they appeared annoyed if i approached them with a request to validate my parking ticket or if i had a question

the parking area smells and is too tight

bar closes,traffic nightmare, no parking assistance,

elevators from parking to lobby smelled really bad.

we did not have the view we requested and trying to find the parking was challenging.

clean, newly renovated, parking, great location, friendly.

good location, easy parking, comfortable bed

parking and bedding

great complimentary breakfast, nice staff, free parking next door.

safe underground parking. very close to the airport. in safe area of guatemala city

well located, good parking and comfortable beds

parking

the parking deck below has no assigned parking for the hotel and we ended up being told by the parking

there are people walking around

the parking is a little bit complicated, to get to your room you have to switch three elevators

it was somewhat confusing initially to figure out parking and how to enter the hotel itself.

it would be nice for there to be spots indicated for guests of the hotel in the parking deck- especially so you know where the best area is to get up to the hotel easily

no breakfast available

staff was friendly and helpful, and breakfast was delicious

friendly staff, comfortable room, delicious breakfast.

regular bread for breakfast will be great.

were told the breakfast was included but the bill charged us for breakfast

secure parking (but pre-book as only 3 spaces available) (+) off street secure parking for our car

huge rooms, very clean, great breakfast

very cute, beautiful art and artifacts for decor; super helpful staff; good breakfast.

super friendly & helpful staff. room was clean and comfortable. nice public areas. good wifi.

very spacious, and clean. great breakfast, perfect location. staff super friendly.

parking space is very tight.

business center needs a serious upgrade and the parking is designed for compact cars only.

parking lot of the hotel is kind of small and for small cars too

parking facilities, too cramped, very uncomfortable.

parking lot is a little bit difficult park

close to the airport. friendly staff. clean. free shuttle to the airport.

value for money- airport shuttle is free, room was clean

friendly service and early check in. close to airport and free shuttle service at 5am!

the airport shuttle didn't show up and i had to take a taxi

close to airport friendly staff airport shuttle service

parking available

hotel security and convenient 24 hour secure parking lot made it possible to comleatly relax

parking was always available and

suffocating, windowless room that was the size of a parking spot.

location, free breakfast, parking, helpfulness

easy check in, safe car parking, airport shuttle, breakfast included

a very hot shower, convenient location to the airport, super friendly staff and one way airport shuttle

and breakfast was amazing

we left too early for breakfast, but the staff provided a takeaway sandwich, juice box and biscuit

friendly staff, airport shuttle included, the airport is just a few minutes away

people at the reception and at the breakfast were really nice, they helped storing our luggage

and friendly, they went above and beyond for us, we were able to arrange an early check in and a late check out to fit around our flights

they should have the laundry room working, as well as the elevator.

breakfast was terrific.

hotel is a bit dated and the kitchen wasn't as clean as should be, there were ants and the staff brought us insect spray, which

very safe parking and quiet rooms

free wifi and parking available

to the airport with shuttle service

close to the airport, offering a free shuttle both ways

ter 10pm) and then it is $3 which is still much cheaper

clean and comfortable. good breakfast.

went the extra mile helping us with money exchange, ride to the airport and cooked a delicious breakfast

very clean, great breakfast and friendly staff

parking, very close to the real downtown (in terms of restaurants, shopping, etc)

swimming pool was dirty

for kids - there is a pool, swing set, and laundry available

was a nice hotel , very secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive

tip is incluid when you request room

secure parking available

staff is terrific and helpful, and greeted us when we arrived and ensured a parking space for us

the space was super clean and comfortable, the garden was beautiful and the breakfast was delicious

value for the money - spacious room, super cozy, water dispenser available, delicious breakfast, beautiful garden

very well maintained, clean, gorgeous garden, very nice and welcoming host, very tasty breakfast

the breakfast was delicious and everyone was very kind and helpful.

beds, free shuttle available at any time, i was picked up at 3:45 am which is earlier than what i saw

we booked a shuttle to and from the airport, that it’s said to be free

breakfast was great, it's in a very safe area a bit too loud with the people talking but couldn't

clean rooms, safe area, good breakfast, friendly staff .

breakfast, big room, good location if you need to be in zone 10, my room was very dark and very

location. breakfast

breakfast doesn't open until 7pm, so we couldn't have it before leaving to airport

breakfast needs more variety

though there was no breakfast, the staff allowed us use of the dining room for food that we brought back

parking is provided onsite and the hotel is on a lovely quiet, upmarket street and close enough for

staff very friendly and available to assist with on site secure parking, etc

easy parking and polite staff

the location, parking space, breakfast and the room were absolutely wonderful

they have a free parking and a free airport transfer, which we appreciated a lot

breakfast really good

always at front lobby area of property (parking)

the parking was convenient but you do have to validate it at the desk and then the machine each time

free parking

everytime the stamp for parking was not working and the serving person needed to check it on the reception

modern. extremely well kept and very clean. nice restaurant and good breakfast!

also, i didn't have any intention of cooking or using the kitchen, however, i noted that there was no cookware or plates/silverware

layout of the facility and lack of parking spaces

along with all this, we also had to park the vehicle in a separate parking garage even though there was plenty of room in the main parking area

we liked the location and the secure parking lot was a big plus.

had parking, was cheap

they had parking, bed was comfortable

nice, clean rooms. very secure location. kids enjoyed the pool and playground.

rooms super comfy and also the designs of the bathrooms everything was perfect, i also used the gym and they have the right equipment for a nice workout, they have one of the best balconies with

breakfast was ok, not great.

location is really nice, they have a rooftop bar and restaurant with nice views of cayalá and other parts of the city

very beautiful, feels like you're in europe. very high end, great breakfast, great bedding.

they also included omelets and any type of coffee in their breakfast buffet

excellent location! big room with comfortable furniture. good parking space and access.

the room keys didn t work in the gym and pool areas.

no breakfast service before 7:00 am

from the revolving restaurant to the amazing rooms and very comfortable beds, to the delicious breakfast and very professional and friendly staff- the hotel was wonderful

we got in too late to check out the pool

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it

there was very good wifi and my room even had an ethernet hookup

the food at least for breakfast was good, lunch and dinner was another story, also the bar was about of mixers for cocktails and the room the air a was broken

pool dirty and hot tub not hot

a bit far from the city, the swimming pool is next to the highway so you can hear the noice

loved the building, the room, the room service was really good

the gardens, gym, pool and restaurants

they have indoor parking and a pool table. they have a clean kitchen to use.

beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

very secure property with parking and lots of guards

the stay the breakfast and the place very nice all excellent

gardens with small pool

understand that the pool was solar heated

clean, with a great kitchen, bathroom and super friendly staff

very strange for a spa hotel

spa facilities are great (when they're switched on)

had an incredible experience at le suisse spa

said it had a restaurant but that’s only open for breakfast only option for food was the staff offered to order a pizza or burger for delivery shower

the views, breakfast, weather so cozy in the room. the staff

breakfast was somewhat limited, but freshly cooked and plenty of it

rooms were adequate. breakfast was good. great view.

secure parking. comfortable beds. gorgeous view with delicious breakfast.

people ruined our vacation also the web site implies that you have use of the santa teresita spa pools

comfortable place to stay,we booked 2 nights ,also we bought thermal spa and hotel gave for us discounts ,we had dinners in the restaurant and food was delicious ,staff

the facilities are good, nice looking buildings, great swimming pools to have fun with you kids.

the breakfast was excellent as was the restaurant staff. the room was beautiful and modern.

reception staff on last day very kindness, healthy breakfast