free parking, great location by ferries, shopping, boardwalk and restaurants

17 years were helpful with answering questions about the town, the restaurants, ferry options and parking, etc

ample parking spaces

the room had everything we needed with great parking

parking could be better,but alrite....

of the faciality to restaurants , water , casino , easy access to pool and kitchen

location, cleanliness, staff. comfortable bed. room size. quiet. nice pool area . $12 pet fee!

the spa in our room.

spa in room

the bed was comfortable, had a lot of pillows. the pool room had a lot of extra clean towels.

it was just what we needed. pet fee was only $10. everything was very clean. great value!

spotless room, very comfy beds, low pet fee, good location

were able to get a pet friendly room and plenty of room to park our ranger trailer and truck

the pool/hot tub were clean

breakfast was good, rooms were clean.

breakfast was delicious

the breakfast was great too (victor was on top of it)

free breakfast was good and included

rates staff cleanliness easy parking with trailer easy on off from freeway easy to get to other locations free

inexpensive, great pool, easy in and out from parking lot, and very close to the bridge.

a lot of parking, didn't have to circle lot to find something

easy to find, spacious rooms. good parking. quiet location.

great location and parking

how many times has a property called you to offer an early check in

nicole was able to do an early check in for me, and called me right as i was getting in st

breakfast due to covid19 only bagged breakfast

i enjoyed the pool, gym, and cleanliness of the entire facility

pool and hot tub were wonderful, the hot tub was actually hot

breakfast could have been better but not terrible

my kid was able to enjoy the pool, hot choclate

the balcony overlooking the water, the beach bar was a great place to meet other guests also the breakfast was very good our bed was very comfortable and the staff were great they were very polite

there’s a shuttle to the ferry and the casino

dinner was exceptional and the breakfast bar had anything you could want

were great, we enjoyed the food and service at the restaurant, spa in room worked very well

i stay with you every time i stay in st. ignace. i really appreciated the casino shuttle.

ample parking for our boat

end, it was very clean and everything worked as it should and i loved each room having its own parking spot and the other people staying there were nice and friendly

there was a large parking lot with ample parking

easy, convenient parking. good location. comfortable room.

distance from main tourist area, parking right outside the room was great, firehouse theme was well done

the rooms were super clean as was the indoor pool and all other amenities

location, pool, outside area, decks for each room, and breakfast variety

the lobby keeps spa water, coffee, and hot water for tea and hot chocolate at all times

the room was close to the hotel's laundry room and was very noisy in the mornings

laundry facility door wide open to the hall way and loud gangster rap with inappropriate lyrics for

breakfast was fine your typical waffles, yogurt, etc. location is great beautiful on the water

and even had a shuttle ride to the ferry

shuttle to docks

room was clean and love the pool

location and shuttle services to ferries

would've been nice if the pool had been open later

due to covid, the pool wasn’t open and the breakfast bar

pool needed some tlc but the kids still enjoyed it.

just cereal, donuts and toast type stuff for breakfast

reasonably priced, located on the water, free continental breakfast, great staff

laundry room is great, pool area is exceptional

front desk arranged for shuttle to the ferry to mackinac island

pool and spa was fantastic. continental breakfast was delicious. lake front was beautiful.

they have a shuttle to casino

every room has a balcony on the water. breakfast is very good

nice pool for the kids to swim play

loved that we were able to use the pool and hot tub during our 4th of july vacation stay here

breakfast includedvand was very good

the pool/hot tub area was very clean as well

the hotel pool was not the cleanest

the shuttle for the ferry to mackinac island picked us up at the hotel

nutrition bars or donuts

very pretty flowers. shuttle to the pier.

the staff was wonderful when i asked about the ferry and shuttle to mackinac island

incredibly friendly and attentive management. well kept grounds, great bar and pub next door

the shuttle ride was convenient and the drivers were pleasant and informative

continental breakfast

loved the older gentleman who shuttled us in the qtv

breakfast was hot and delicious

breakfast was good and i sat in a nice room faced the lake

nice cozy place close to casino. owners are very friendly. early check in was nice

reserved a king room with a spa, we checked in and unpacked them went to visit some attractions

no real continental breakfast

breakfast layout was really nice and the waffles were delicious, could of used more coffee packets

they also had a bagged grab-and-go breakfast because the regular breakfast was closed because of covid

room was right between the pool and laundry facility

the pool lovely

didn’t bring swimsuit but the pool and hot tub was available

the hotel was super clean as was the pool

the pool pool and spa exceeded our expectations

i liked the pool.

love the pool

heated pool

they also have a shuttle that can take you to the ferry dock which was super nice

plus within walking distance to the ferries or you can take the shuttle they provide

the pool was clean and perfect for our 7 year old (3 ft area to a 9 ft area) our room was comfy and

being close to the lake , the pool and hot tub were exceptional.

the indoor pool was very nice, and our son loved it

was full with kids jumping everywhere and we couldn’t take advantage of it and we had some really noisy

was clean & well equipped, staff was polite, pool was very nice for the kids

pool and hot tub were also very nice to soak in after walking the bridge on labor day

it was super clean, great rooms, wonderful breakfast and perfect pool/hottub

hot breakfast. nice pool. friendly staff

the staff was amazing and the breakfast equally awesome!

the pool is to small

toilet was running all night, blow dryer didn’t work, and the lightning in the fitness center was non-existence

tub was boarded up pool area was dirty had to watch your stuff so you didn't trip on the broken concrete

breakfast was good but the room was way to warm and a little small for the amount of guests staying

breakfast was the same everyday. it could have been until 9:30 am

the breakfast area was small and didn’t allow much room for multiple people but it was very clean and

nice big heated indoor pool

nice pool, clean room and great water pressure and hot water for shower

pool area needs to be updated, but the pool was large and clean

good idea to have an indoor pool/hot tub

we really enjoyed the pool & hot tub

late check out

the shuttle to the ferries was great! kids enjoyed the pool. breakfast was adequate.

the pool and the fitness center made the trip most enjoyable for my husband

it was so clean and the pool area was wonderfully kept and didn't feel gross

laundry facilities onsite

too many little kids running around trying to make waffles and always standing in the way of everyone

and wonderful to find a hotel whose pool/hottub was open late

location was great! room size was awesome! loved the lake view. free breakfast was decent.

laundry facilities further away and we got wet-when it rained...no problem tho...

has a nice indoor pool and great breakfast

should have changing room by the pool

and the pool was very

no breakfast because of covid-19

there is no breakfast room, so we ate out descent restaurant n/a

small breakfast area. very crowded in the morning.

breakfast was very good, but all food was crowded in small tight area in corner, very crowded

i understand the no breakfast but no coffee

the pool was great for the kids in the evening when it was too cold to go in the lake

our door didn’t shut properly. had to slam it. the spa tub was just ok.

the pool was great for the kids in the evening when it was too cold to go in the lake

to pick up shelled tickets and ride and the breakfast saves us at least 40 dollars it was included in

the spa tub was relaxing and appreciated the tv in the bathroom while soaking in the

booking it was advertised that it came with a free 25foot hot breakfast bar and access to a water park

2 of 3 guest laundry broken for whole week of stay, was forced to use laundromat facility 20 minutes away

the spa tup didn't have safety handles

good amenities (pool, exercise room)

we had no kids bugging us. loved all the pillows. friendly and helpful at desk.

the indoor water park/heated pool/huge swim spa was nice

having an outdoor pool and an indoor water park was great for the kids

spa didn't work when we got there, cobwebs in all 4 corners, front door would get caught on the

water park, pool and hot tub were great

the water park for the kids was amazing!

the water park for the kids was amazing!

the overwhelming pool smell - musty - could be improved upon .

the pool area was clean and the water in the pool was warm

no breakfast served. location is accessible to everything.

water park at another site but not open until 2 pm next day ( we were not able to even enjoy with

breakfast can improve a lot

mold smell in the hallway next to the pool area rest of hotel smelled and looked clean

they leave all there laundry in the

loved the idea of the indoor pool and waterpark

was able to hook up my game system to the tv and the kids could play games, luckily i could change the input channel on the side of the tv

i wasnt happy that the laundry room wasnt working so i had to go across the street to another hotel to do laundry

the indoor pool closing at 10 pm.

dirty laundry on carts in hallway by our room the entire stay

finding 2 bandaids by the pool outside next door. the pool was also cloudy.

had to travel across the street to a different hotel for breakfast

great value hotel with the basics, a basic indoor water park for the kids, and pet friendly but clean

loved the kids were able to go swimming in the pool

and ask for your water park passes

the breakfast consisted of a bottle of water a apple and a granola bar.

we didn’t use the pool or hot tub - both are indoors; looks nice & lots of guests were enjoying it

location. convenient shuttle to the ferry docks.

there were also no markings on which bin was the clean or dirty towels in the hot tub and water park room

on the beach and accessible to the water park. coupons for breakfast. view was amazing.

water park wasn't open

was still some previous trash left in our room from other occupants, water park equipment was damaged and unsafe plus water was extremely cold and cloudy

newer remodel, on the beach, good location and water park

pool and hot tub were fantastic. right on the beach was great aldo

the view was incredible!!! staff very friendly. excellent location. great pool and hot tub.

clean lobby and room. decent clean pool. walkable distance from down town.

the discounted ferry shuttle service, was not really the cheapest price and the hotel profited from going through them

if you buy your tickets there, the shuttle picks you up to take you to the ferry

spa king room was huge. nope perfect but a nice three night stay.

- i think every thing was cooked in a microwave including the eggs pool a bit too cold laundry on site - i’d skip moved night stand a little to plug in cpap and several candy wrappers

having enough hot water to shower and use the spa tub i paid for.

booked my room for the week because we were travelling in on motorcycles and it had a laundry facility and complimentary breakfast and it was close to the city

booked a room with a spa tub to enjoy for a night

the pool was ok

the indoor pool looked good

plus shepplers fairy has a shuttle service right to your room, heck yes

it also had an indoor pool

the indoor pool should have been open but wasn't.

was right but the room was small and only had one towel and 1 wash cloth etc couldn't tell if pool was running just look vancant

pool or maintenance

location was fine had a pool

pool was down, and an odd odor in room but manageable.

nice pool.

they have an indoor and an outdoor pool

outdoor pool, indoor hot tub, and shares indoor pool with sister property right next door

fact that the outside pool wasn’t ready and you have to go two hotels down to check in or if you need anything

pool was being filled with water so we did not use it.

pool needed more water in it and several of the chairs to be replaced, but the hot tub was

pool room was dirty.

pool was cold and over chlorinated staff was nice face to face but an unexpected trip back to room

no hot breakfast, but due to covid so we understood

the pool water was cold.

was so friendly, from the front desk to breakfast, to just asking a question walking in the parking lot, everyone was wonderful

bags of dirty laundry at front entrance

the staff were very friendly, the room was wonderful! kids enjoyed pool and the beach!

location and price with good laundry facilities

rained while we were there so we were very glad to have a pool and a hot tub

the laundry room was overflowing with dirty laundry

downside was breakfast

pool and breakfast not open...had to walk two hotels down to use them.

room was clean and good size we didn't really have a few but that was okay the pool room needs some attention lots of moisture on the ceiling which drips on you while you're

room a bit smelly. pool wasn't clear.

pool in another building

i liked that you could use the indoor pool or go to the actual beach

pool and spa were ok

of the summer vacation season so they were finishing a few repairs to the hot tub and getting the pool warmed up

the pool and spa were nice and the breakfast that is served at the hotel next door was good

the spa water was cold

great location on water with view of the bridge

didn't like the fact that even though indoor/outdoor pool and free breakfast is promoted, nothing states that those amenities are not actually on the

properly,the advertised continental breakfast was at a hotel a couple of doors down the road,the pool was at a different hotel

would have been nice if the pool and hot tub had a little more care put into them and were a little cleaner, but they have

they also said that the pool was at north wind,and it wasn't

i only stayed 1 night so i didn't get to the pool

had an indoor pool and everything was clean

pool and hot tub were nice

we did not use the pool

water is really muddy at the beach, there were no clean towels at the pool, and the 'breakfast' was just coffee and muffins

decent breakfast. began to run out by 9 nice view of river.

also really liked the pool and hot tub

it was cold running back from the pool lol

pool was empty as was the hot tub (glad i didn't plan to swim)

very clean good breakfast

nice breakfast

the pool and fitness area was real nice

good location. friendly staff. great breakfast. very nice pool area with handicap facilities.

room was great. enjoyed the fireplace and full kitchen

clean, quite, and the on-site laundry facility was great

great bar and restaurant

comfortable beds. clean room friendly staff. nice bar with on site.

only thing that kept me from give a 10 is because the bar closed earlier than we hoped