our view was of the indoor pool with a small view of the canal behind the property

decent breakfast. began to run out by 9 nice view of river.

very clean good breakfast

there was coffee available in the morning, but not continental breakfast as advertised (i assume due to covid)

free breakfast bar very basic but sufficient.

shuttle to and from the ferry to the island were easy and on time

water is really muddy at the beach, there were no clean towels at the pool, and the 'breakfast' was just coffee and muffins

pool and hot tub were nice

pool doesnt open till later

i only stayed 1 night so i didn't get to the pool

no pool or spa as advertised

they also said that the pool was at north wind,and it wasn't

great location on water with view of the bridge

the motel did not have a pool, but i could use the bridgeview or hamilton select inn

could hear people in the rooms next door thought there was a pool on-site but it was at a different

beach and pool house

the indoor pool was also very nice

i liked that you could use the indoor pool or go to the actual beach

the spa water was cold

pool and spa were ok

room a bit smelly. pool wasn't clear.

the swimmimg pool water was too cold

no continental breakfast.

but they didn’t have breakfast like the website said they did

line-up on the breakfast

room 109 was directly below laundry room(

a bit outdated, bags of hotel trash and dirty laundry in big bins outside entrance to the lobby

the pool has strong chroline smell and being indoor, the entire room is a bit suffocating

no towels in the pool area, but when we asked for them, the staff got them right away!

the staff were very friendly, the room was wonderful! kids enjoyed pool and the beach!

the view was incredible!!! staff very friendly. excellent location. great pool and hot tub.

the location was perfect. shuttle service was friendly and on time. cleaning staff was pleasant.

the only downside i can find is that the pool area is an outdoor walk to get to.

the discounted ferry shuttle service, was not really the cheapest price and the hotel profited from going through them

they called and had the shuttle come to the hotel to take us down to board the mackinaw island ferry boat so we did not

and ask for your water park passes

would love a full breakfast.

there was a good variety of foods to choose from at breakfast

ground level. close to pool. table and chairs for eating.

friendly helpful staff, comfy bed. water park tickets and breakfast buffet included.

they say they have a water park they do but it's closed down you have to go 4 hotels down, and online it states they

place was trash, claimed pool was open but wasn't, just a trash hotel.

restroom was dirty ,beds were not comfy at all ,pool wasn't open

newer remodel, on the beach, good location and water park

advertised a pool and water park neither were working

it also had an indoor pool

pool was just few steps away from our room

there was a shuttle to kedawin casino, breakfast was not on the property, had to walk 3 hotels over, our room

the indoor pool should have been open but wasn't.

plus shepplers fairy has a shuttle service right to your room, heck yes

no breakfast served. location is accessible to everything.

pool area was not the best

breakfast can improve a lot

the online booking says it includes water park passes to emerald and we never got any at all either day

breakfast was wonderful

love the water park! & the beds we’re comfortable!

front desk lady was very helpful, it was clean, water park kids loved

game zone is there for kids to play and waterpark is very good

water park was great , had 3 grandkids and they loved it

laundry machines were not working

good facilities. good shower. the water park was fun and the staff really nice.

coupon they gave us for breakfast was not what they said

had to go down the street to eat but i knew that before i booked no big deal, the pool was

we did not use the pool or waterpark, but what a great deal for a family

room was spacious and very clean with nice view of the water

the water park for the kids was amazing!

the water park for the kids was amazing!

advertisement said heated pool, that was my only disappointment

the little playground was great for our daughter, and the pool looked good too, eventhough we didn't

had no dislikes about the property, it had a pool, clean rooms, great staff, everything we needed was right there

pool needed more water in it and several of the chairs to be replaced, but the hot tub was

fact that the outside pool wasn’t ready and you have to go two hotels down to check in or if you need anything

booked a room with a spa tub to enjoy for a night

booked my room for the week because we were travelling in on motorcycles and it had a laundry facility and complimentary breakfast and it was close to the city

lots of space

laundry machines didn't work very well.

the in room spa tub didn't work right and thats what we pay for

spa didn't work when we got there, cobwebs in all 4 corners, front door would get caught on the

there were even friendly, we had a fantastic time at the water park, pool, and hot tub and my kids are 16 and 17yo, perfect location to get to the bridge to get to upstate michigan and into

water park, pool and hot tub were great

the indoor water park/heated pool/huge swim spa was nice

the indoor water park/heated pool/huge swim spa was nice

breakfast. should put eggs and meat of some sort.

the pool water was cold.

the indoor pool was closed for the season

the breakfast wasn't all that great but the everything else was fantastic

was so friendly, from the front desk to breakfast, to just asking a question walking in the parking lot, everyone was wonderful

pool was down, and an odd odor in room but manageable.

location was fine had a pool

the pool & hot tub. location close to mackinaw island ferry dock.

notice their working on pool so their doing uogrades

pool or maintenance

location, price, breakfast, comfy & clean

great breakfast

hot tub spa was a little dirty when we got there but nothing a quick rinse couldn’t fix

comfy bed, huge room, nice pool and hot tub, the staff was amazing, breakfast was decent.

bag breakfast was kind of sad

i did not want my kids to be touching the floor

to pick up shelled tickets and ride and the breakfast saves us at least 40 dollars it was included in

the hotel's private beach area was nice for our kids to play and swim. the staff was friendly.

it may not seem like much but it was a nice gesture because it kept the kids happy in the moment

location. spa and pool. fluffy towels

spa tub

the pool was nice to have, kids swam a lot,

staff was friendly it was right on the lake with beautiful beaches and the pool, sauna and hot tub were indoors and nice

nothing breakfast as advertised.

no breakfast because of covid-19

and wonderful to find a hotel whose pool/hottub was open late

location was great! room size was awesome! loved the lake view. free breakfast was decent.

able to do early check in as soon as our room was available, staff was very helpful and polite

the hearty breakfast was in a large room that didn’t get cramped up

staff were friendly, rooms spacious and comfortable and breakfast was very good.

nice to have a pool to use

comfy beds, clean room, clean pool area, nice breakfast

my kids really enjoyed the hot tub and pool

good idea to have an indoor pool/hot tub

they had a nice indoor pool and jacuzzi that was clean and open late which was a nice way to end the day with

pool and hot tub was also very clean

location, excellent breakfast and comfy beds

the rooms were immaculate, the pool area was very nice and kept clean - the staff was also incredibly helpful and friendly

staff were terrific & very helpful. particularly enjoyed the pool & breakfast

the pool, the dark blinds, beds, breakfast

the pool n location

the pool was clean and perfect for our 7 year old (3 ft area to a 9 ft area) our room was comfy and

kids loved the heated pool, i loved the garden like grounds, and the wine and cheese was a bonus

no breakfast great location shuttle to the ferry close to testaurants

easy walking distance to downtown and ferries (though they will call the shepler ferry shuttle for you

i like that the pool and spa was open

no microwave in a room with a spa bath explanation of room was not what pictures or website

they offer breakfast, and there was no breakfast.

ahead as i would be arriving 2 hours before check-in and explained i was traveling with 2 small kids and if possible we could check-in early and they gave us a room

bridge view. we come here every year. nice pool and hot tub, friendly staff

had a nice little complimentary breakfast

cold pool

price was good and location the pool was a good size, carpets were dirty but that’s the only thing i found that way, and i

pool

breakfast was decent.

the pool lovely

allowed for early check in bridge views were

we enjoyed the pool and hot tub very much.

i liked the pool.

the water to the pool could have been warmer

and 3 min drive from the casino

small rooms, typical loud ac/furnace, no in room fridge or microwave, had access to microwave in laundry area

with great views from balcony, room was very clean, staff was helpful in answering questions, kids enjoyed the large indoor

was full with kids jumping everywhere and we couldn’t take advantage of it and we had some really noisy

kids loved the pool

in the room to hang coats especially in the winter months and for bathing suits after using the pool

the dirty ring around the swimming pool and spa

great breakfast. microwave and fridge in the room. clean. comfortable.

location, pool, breakfast

the pool is to small

the people next to us, we could hear them filling up their spa tub and the jets

pool under maintenance

spa jet's in our room didn't seem to work which was a disappointment.

the room was clean and the breakfast was very good. i also liked your hot tub and pool.

spa tub was big and worked perfectly.

place was clean, staff was friendly. breakfast was plentiful and the pool was great!!

loved the continental breakfast

the continental breakfast was very good with good options

breakfast was a great start to our day

weren’t very comfortable and the breakfast was all carbs with the only protein being sausage links

the price was great for getting 3 beds a bath and a living area plus full kitchen!

land in front of the motel; campfires, room for kids to play, picnic tables

i needed a late check out at the last minute and they were absolutely polite and understandable about it

was surprised how nice the breakfast was

the hotel had a nice pool and hot tub which was great

it was really nice having the pool area to ourselves

my kid was able to enjoy the pool, hot choclate

easy to find, spacious rooms. good parking. quiet location.

rates staff cleanliness easy parking with trailer easy on off from freeway easy to get to other locations free

parking lot needed better plowing!

plenty of good parking, and the outdoor doors are secure

a lot of parking, didn't have to circle lot to find something

parking lot was too small for our big truck.

the room had everything we needed with great parking

hotel with lots of character and free off street parking

free parking, great location by ferries, shopping, boardwalk and restaurants

ample parking spaces

quiet, nice to get the shuttle very friendly service

next door was a bar that served food all day, but at no point did noise from the bar affect my stay

golf course across the street

the shuttle for the ferry to mackinac island picked us up at the hotel

has a restaurant and bar right next door

were able to get a pet friendly room and plenty of room to park our ranger trailer and truck

it was just what we needed. pet fee was only $10. everything was very clean. great value!

spotless room, very comfy beds, low pet fee, good location

pet policy is very friendly and reasonable

the spa in our room.

close to casino and shepards

other guests smoking marijuana in the pool/spa area.

of the faciality to restaurants , water , casino , easy access to pool and kitchen

how many times has a property called you to offer an early check in

nicole was able to do an early check in for me, and called me right as i was getting in st

room was next to the laundry room for guests

spa tub in the room is amazing and makes the fact that the jacuzzi in the main area was not working

24 pool $10 casino package

the room was close to the hotel's laundry room and was very noisy in the mornings

the complimentary breakfast was very good

clean - stylish - loved the free shuttle to ferry & casino

bar closed at 10 pm and because it was sprinkling and guests didn't have much of a desire to go out

clean - stylish - loved the free shuttle to ferry & casino

had an indoor pool & hot tub that we did not end up using

convenience, on the water, free breakfast and choice of a restaurant

easy check-in, parking directly in front of the room, quiet location, hardly any traffic.

awkward parking, office, shower stall tiny

there was a large parking lot with ample parking

easy, convenient parking. good location. comfortable room.

ample parking for our boat

and even had a shuttle ride to the ferry

of covid, breakfast was limited

location, friendly and helpful employees, and free shuttle to ferry!

shuttle to the ferry - free money for casino

breakfast was fine your typical waffles, yogurt, etc. location is great beautiful on the water

they had a pool, and hot tub which was excellent for my grandson

view from room, close to lake/town. continental breakfast ok, options decent.

they had really good and huge selection at breakfast and we loved the deck overlookig the water

pool needed some tlc but the kids still enjoyed it.

breakfast selection was poor, no fruit or hot food on the selection of food served, but plenty of

liked the patio off the pool area

room was excellent; loved the location my room was top floor loved it breakfast was awesome pool hot tub no complaints will stay there again when i come back

free shuttle to casino and complimentary breakfast

nice beach close to restaurants and casinos

spa tub had the jets on the sides so not very practical for enjoying it.

correspondence regarding the room it claimed there was going to be breakfast yet upon arrival we were notified no breakfast would be served

great location friendly staff convenient shuttle to casino

breakfast area a little small

breakfast includedvand was very good

love the room with the whirlpool spa

they had a nice sized swimming pool which we had lots of fun in

continental breakfast

the spacious rooms, the lake, pool open late and breakfast!!

a pool and hot tub on a beach

pool was perfect for my

nice cozy place close to casino. owners are very friendly. early check in was nice