nice pool and great breakfast service.

i love that they have a bar & a open kitchen on site!

the bar and drinks.

my room was over priced and the restaurant and bar wasn't open and you had to pay for breakfast

under construction and no indoor pool

breakfast was not as good as other hi express hotels

breakfast was very good! it more than meant my expectations!

firepit didnt work and bugs were bad at the pool at night everything was good but we was still was

personnel, rooms, and breakfast was great

good breakfast, great customer service!

don't like that they clean once every 15 days, look at some cockroaches also, the laundry machines are a bit expensive

laundry machines were all going until 11pm or later

i loved the full kitchen!

the property was well-kept, well-located, clean, had a full kitchen.

my studio room with the kitchen

the outdoor pool was a plus for my children, the lobby had a pretty big seating area to hangout as well as the

the breakfast was excellent with very good coffee.

pool was closed - very disappointing

breakfast was delicious and handled well post covid

excellent service and breakfast

and there was a septic smell coming from under the kitchen sink

friendly staff. loved the kitchenette and pool area.

i loved the kitchenette too

breakfast more than adequate, the quiche a most pleasant surprise

no silverware in room breakfast great pool not working had to go across to use pool

good breakfast , comfortable beds, most staff friendly, free newspaper

the hot breakfast.

breakfast was not a concern of mine so didnt have any.

location, breakfast

breakfast could have been better.

ong with at least 3 other cars) was broken into in the parking lot right outside the front doors

hc room faced parking w high lights, which faced us as we tried to sleep night shield broke with electrical cable

ample parking and good lightening at night

very clean and great lighting in parking area

parking

the food at the bar (wings) are busting

that the pool was broke was the only reason we wanted to stay there was for the indoor pool

they even offered to cook us hot breakfast 20 minutes before the official start time

wish there was an outside swimming pool

that the pool was close

the breakfast had a lot of options, and everything we had was tasty

the pool and gym

there were free laundry facilities, gym and pool

love the indoor pool! the food and the door key opening pool, gym and laundry room.

the gym is fabulous, they even had dumbbells of all weights from 5 to 50lb

room was great! loved the mini kitchen.

evening staff, the kitchen allowing for a meal in (but could you add a corkscrew to your kitchen tool kit, please),

the indoor pool was nice for the kids

space and all the necessary amenities for a comfortable extended stay, including a fully equipped kitchen area

staff lied and said my kids put cake all over the room trying to charge my card

pool,gym and elevator wasn't in working order

gym facility was awful and not well maintained

from previous stays were lacking or closed,ie: gym, pool, lobby coffee+ cookies, quality of breakfast

the pool was under maintenance.

the pool area wasn't prepared.

large clean suite , with modern appliances, a clean full kitchen, utensils, with a granite eating island bar

full kitchen

i've stayed in on the road in 2 years places brand new spotless beds with comfortable beautiful kitchen and everything you need there at the best price i wish you had these places

no breakfast provided since there is a kitchen. everything was great!!

had a full kitchen but no oven mits thats it

more gym equipment.

newer hotel, large lobby with good facilities, pool, gym, excellent breakfast, and clean and spacious room

breakfast was good, staff nice, great place to stay

was surprised to have to pay the $25 pet fee

the gym was ok

up until 1am in the morning racing through the parking lot spinning tires and 3 a

light outside our room in the parking lot was extremely bright and the curtains did not shut out the light

nice location, friendly staff, nearby parking for trucks.

cleaner than expected parking lot well lit

the evening was quiet, no noises from the parking lot

parking lot needs more lights

i didn't like that there was limited parking. i didn't like that breakfast was over at 9.

they're in the middle of a remodel; slight mess in halls and crowded parking lot due to dumpsters

lots of parking

enough parking spaces

very cheap and good value for the money. comfortable bed, hot shower, decent room and breakfast.

the room appeared older but recently refreshed with paint, carpet, etc

the continental breakfast was better than most - you could even make yourself an egg

breakfast not very good. needed more options.

great stay even used late check out

came solely for the fitness room which bookings

the laundry facilities were broken

there was no laundry

crawling in hallway, pool was not operational, no washer/dryer available ( we had to find a local laundry

pool was broke when we arrived and when we booked the hotel it was not broke, it would have been

breakfast

nice place but a little short on breakfast choices

i had requested an early check in and the hotel said our room wasn’t quite ready to come back in 2 hours

breakfast was ok

for breakfast there was only fruit and yogurt you know like to go stuff

breakfast choices

not much of breakfast food. muffins and cereal. but it is a very nice place to stay

needed more of an assortment for breakfast. didn’t even have a waffle maker

i didn't like that there was no pool. the breakfast didn't have much of a variety.

decent breakfast included

was very loud outside from the guests ,and lot of people hanging in the hallway and in the parking lot

long walk from nearest parking spot to room. awkward layout of hotel.

getting out of the parking lot it was a lot of traffic

parking lot was a little muddy.

sketchy people hanging out in parking lot, customers.

the pool was closed the whole time of my stay

love the pool area.

pool ac was very noisy dog next door was barking renovation in the bathroom was not completed there

room wasnt good cleaned the 1st time. pool water was green.

generally run down premises..bath had paint peeling off ,,,,no pool even though advertised

good variety for continental breakfast

breakfast was wonderful and the hospitality we received from david was even better

the breakfast assistant was lovely and helpful

the pool was okay until i got in with my kids and was able to see all the dirt and trash under all the

breakfast was good and filling

sanitary wipes in fitness room

the fitness center was small but efficiently put together

we used the pool and fitness area and were very well pleased

pool, hot tub & fitness center were closed for renovations

i also wish they provided more towels, as we took two down to the pool, and only had one left over for the shower afterwards

the indoor pool and workout room are well maintained

pool closed to soon.

pool was a bit small

i prefer outdoor pools to indoor ones b/c the chlorine odor is overpowering

i liked everything. the breakfast was very good.

was a bunch of kids running the halls, banging on your doors all night long

my kids were pretty disappointed as we were there for 4 days and the pool was a reason we wanted to

easy access off i-77 good breakfast!

kids up late in next room

the hotel has a great bar on the first floor and the service provided by  hotel employees was exceptional

also, the gym has poor air circulation and was actually warmer than the hall or rooms

he basically threw the computer at me and my kids you could see that on the camera if you watch the surveillance footage then he called me at

no indoor pool

we thought everything was really nice. we loved just relaxing in the room overlooking the pool.

and we were able to enjoy the pool for a few hours

the pool was open til 11pm, that was nice

the breakfast wasn't very good

great breakfast, large room and kitchenette. my family enjoyed the hotel.

pool was nice and decently warm for being march

coffee and gym

not having a swimming pool was a disappointment for the kids.

breakfast was great

area there was a pool table in the lobby as well as a few other games guests could enjoy free breakfast all this and the nightly rate was very reasonable

clean and new equipment, gym was nice

newer hotel, very clean, nice rooms with a kitchen area

i was surprised that my 2 bed reservation included a kitchen with microwave, 2 burners, utensils, pots, dishes etc

close to our kids walking distance

super clean, friendly staff, well stocked breakfast.

great breakfast, like the omelette s

the fitness area was nice, shower was clean, room was nice, and had a good selection of channels

i showed up, the front desk informed me that the pet fee was $60 non-refundable

was inexpensive until you add the pet fee, then not so much

00 extra per day for a pet fee

wi-fi was not working. pool was empty. no carpet on floor.

the lady who checked us in was very nice and my children enjoyed the swimming pool.

hotel could renovate the old pool area with a garden or outdoor picnic area instead of just a concreted in old pool

the pool.

we were told that the pool was open when i made online reservations and they had offered a continental breakfast

breakfast had several options

the gym is small but have the right equipments

the beds were very comfortable, they had a good breakfast selection, not great, but good

the gym!

gym is compact but great

location is perfect for carowinds and getting into the carowinds parking area is super easy

thing was very suitable; parking, cleanliness, the a/c was on point after a long hot sunburn day at

parking , close to charlotte nc

it s a little confusing to get to the parking lot and it sets back behind other businesses.

room was clean, the bed was very comfortable, and parking felt safe and convenient

apparently the laundry room had a leak because there were towels and sheets all over the lobby floor soaking up

the laundry room caught on fire and it smelled like dogs lots of traffic

drug deals at the doors all the employees live at the hotel laundry isn’t done until 8pm and on

even allowed early check in

breakfast, no change machine in laundry room, and the pot smell on the 3rd floor

breakfast is delicious

we were sad that the pool was closed for maintenance this most recent time

the pool was nice

could have more breakfast options

i wish the pool was indoor

they also provided complementary breakfast in the morning which was awesome

had thanksgivign breakfast which was really wonderful

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

the breakfast! beautiful hotel!

very clean, friendly staff and breakfast was great!

breakfast. maybe i expected more after having such a great night before !

breakfast was yummy and the location was fabulous.

gym and pool were closed

breakfast was good and the staff was great

staff widows did open nice showers peacefully quite right next to qt, cracker barrell, carowinds early check in was granted very affordable nice vending selection clear

didn't like the fact that the pool stayed crowded so we weren't able to enjoy the pool

the pool is nice

was okay, typical continental breakfast, fitness room was adequate

hotel it should be but there are many features to include nice bathrooms with large shower and kitchen area that i havent found offered in other comparable properties

breakfast was a bonus

clean, great staff,best breakfast ever. at comfort inn

the location was ok but i saw roaches in the gym and in my room.

love that it has a gym

easy early check in

the breakfast was great, with a big variety to choose

loved that a shuttle took them to and from the park--very convenient

the proximity to the park is great with the shuttle bus

it was great to have a shuttle bus to take us to carowinds and not have to drive my entire trip

loved that they have a shuttle to carowinds and rudy the driver was great

kitchen stuffs are not fully equiped such as cooking oil, paper towel, hand soap, trash bags, dish

the host in the kitchen made sure i got a good breakfast. that really blessed my heart.

she even turned on the fire pit so the kids sit outside after they got out of the pool

beautiful inside and out including a firepit and swimming pool,

gym also had no clean towels

the gym was not well equipped, for a big space it was very basic.

, the indoor pool, jacuzzi, and gym

comfortable property, great breakfast and excellent time for it

breakfast was fabulous! the suite was great for our whole family!

the breakfast was excellent

have a free laundry facility for the guests

the pool was a little chilly, but other than that, everything else was great!

the bar and no continental breakfast

you also had a shuttle to take you within 2miles

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

free shuttle to the ballantyne where i was attending be a wedding

it also has guest laundry, which we needed traveling with a toddler

common areas were clean updated,pool area clean

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

don't know about pool because we arrived late and it snowed the next day.

pool wasn't cleaned out but that was to be expected given it was supposed to be cold

rest...and breakfast staff

great breakfast and friendly staff!

location and the early check in

excellent front desk staff, super clean, and attractive. fantastic breakfast! a++++

great breakfast as well

being surprised with the good size of the rooms, we loved the variety of the breakfast and the indoor pool

very good free breakfast

they can add turkey beacon or sausages to breakfast menu to serve people from all cultures and faith

laundry room and hallway bathrooms across from my room which had a smell from one or both

staff, nice facilities, close to shopping, dining, entertainment ( dave &busters, high seas mini golf), and a short drive to charlotte

the bar and lobby were beautiful

hotel was loaded with kids, and granted my request for a quiet room on the top floor

great location and indoor pool for the kids!!

pool table and bar in the lounge area are great features

pool gym lounge area excellent

breakfast was okay could have a little more of a variety and location was perfect for what i was

the pool i thought was heated in more choices of breakfast

the front desk and bar staff were 2nd to none- sophia was thee best ever!

very comfortable. good location. great breakfast. great staff at front desk.

off food at the bar early

the desk attendant told my wife to follow her to the laundry room only to be told there were no large bath towels

in the morning i had hot breakfast

love working out but the gym wasn’t great, the weights were missing as shown in the photos so i had to skip my workouts

ev charger was convenient

couldn't figure out the scale in the gym, but that could have been an operator error, lol

entire staff from the front desk to restaurant & bar were extremely professional and friendly

laundry on site, breakfast options and helpful/friendly staff

the bar was closed because there was no bartender

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

breakfast was fine and so was the location

just would be nice to have a nice continental breakfast.

breakfast

the breakfast was amazing!!

no full breakfast.

the gym is actually quite nice

gym room not open.

great breakfast

breakfast was excellent in selection considering this is still a pandemic, i was very pleased and

great staff, room and breakfast.

breakfast

the breakfast food (sausage and biscuits) were frozen.

breakfast needs work, coffee was week and the stale sausage pancakes were hard

couldn't even shower here, had to go to my parents the morning of thanksgiving with all 4 kids to get ready

good breakfast ,location was alright.

the breakfast was delicious

one of the panels on the kitchen sink was hanging off,

the sink in the kitchenette wasn't nearly so loud

the room had a very disgusting smell and at night time there was roaches crawling in the kitchen

d) the gym is on the second floor

a large gravel parking area for big rigs and cars towing trailers

location. size of room. parking

d well-lighted

there are places to eat in walking distance-- basically in the parking lot

parking was a little tight because of how much property was actually available for the hotel

some delays happened with laundry services

no indoor pool

very nice and the breakfast was excellent

the complementary breakfast had plenty of choices

breakfast was excellent.

existent, the pool was small and very dirty, while i was told to wear a mask just to walk to the gym, the gym had no spray, towels or sanitizer to clean after the many who touch the equipment

second floor access to parking lot.

it was pretty good. the parking was great.

location is great, lots of parking space around and direct access to the hotel from different points with the room key

it is a truly lovely design with great public spaces, ample parking, free breakfast and huge rooms

great location, lots of free parking, clean and spacious room

breakfast sucks!!

the rooms were nice and big with all kitchen appliances.

liked that our suite had a fully equipped kitchenette

room was clean kitchen had a full size refrigerator the room and living room had a

the breakfast menu

staff was friendly, room was clean, loved the kitchen area

i loved the price, bathroom, & the room kitchen

location, mini kitchen and walk-in shower.

the convenience to our family, nice kitchen, bed was comfy.

oh and i love the fact all their rooms have a kitchen which means less eating out

very friendly staff and excellent continental breakfast

location ...pool...corn hole...and grills.

pool was a bit small so it seemed to stay packed and pool and gym were closed for cleaning alot

kitchen , living and bedroom i absolutely love it … but the main reason is the heated pool

clean property, comfortable beds, nice pool

the parking lot was well lit

plenty of parking

friendly staff, spacious parking lot

the kitchen was full size, just like at home

the breakfast was excellent

breakfast, coffee and tea

location and nice environment, nice gym and breakfast

free parking, free gym, no smoking, always complementary coffee, tea and water, a little market with everything you

the staff were amazing and the vibe was very friendly. with a great breakfast.

i enjoyed the breakfast and pool table in the lobby area

breakfast and rooms were spacious

breakfast, great location, beautiful lobby and bar area. clean!

the breakfast was cold and they did not practice social distances

everything but breakfast was best

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

the pool wasn’t open… i wasn’t made aware of incidental fees.

the pool hours

restaurant and bar does not have late hours.

there is a bar in the lobby that you can order food from

small pool .

full kitchen and location

the breakfast was delicious.

not used to booking a hotel with a kitchenette in it so that was fantastic

the rooms were equipped with a full kitchen dishwasher everything we needed !

pool closed

pool area was dirty and inside of the

bathroom was very dirty, the kitchen was greasy (handles, backsplash, etc

i would have loved for the pool to have been opened, we were looking forward to that

the pool was down the night we was there and we was not aware that was a bummer but all was okay

on kitchen counter,all tables for eating, bathroom counter, shower,on night stands, in the bed

my twenty year old daughters enjoyed the gym

loved the breakfast, pool, and look of everything

the breakfast was also good

the hotel is new and nice, the room is spacious, breakfast was exceptionally good,

unfortunately pool was closed but it’s ok

no indoor pool

comfortable room. good breakfast.

pool was still closed

breakfast was sausage patty and small cheese omelette - both were very bad

excellent selection for breakfast!

the location, all the staff was very kind, room was very clean, breakfast.

the pool was good

clean and convenient work out facility great breakfast

very clean, good breakfast, easy location off rt95, staff very nice

the breakfast food and coffee

the cleanliness of the room, the staff, and breakfast was great!

room was beautiful and clean. breakfast was one of the tastiest i’ve had at a hotel

the breakfast bar was delicious,fruits were fresh and room

only thing i was disappointed in was when we went to breakfast this morning and found out that you stopped serving at 9

charged me for early check in bring i was early had no place to go until check in at 3

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

i also liked that there was a small snack bar located in the lobby

the gym was too open, and it was small

has full kitchen, washer and dryer which was what lured me in

love the full sized kitchen and huge bathroom with laundry area

it has a full kitchen which was very convenient for the length of time we stayed

loved that we had a kitchen and everything was already there for us so we didn’t have to buy anything but food

the property offers two bedroom two bathroom suites with a full kitchen.

only is the staff excellent and friendly, but the extra amenities are fantastic including great breakfast buffet and happy hour with food and drinks

the hotel was pet friendly and had a gym, pool, and hot tub

traveling with kids can be difficult

pool can be up a lot larger and the workout room was tiny

was nice and clean they had a kickback dinner and bar they had food drinks they was close to everything i wanted to do for my gf

location of hotel pool lacked privacy and hotel parking full quickly.

we enjoyed outdoor pool

attractive, nice atmosphere, spacious rooms with modular couch , nice tv, kitchenette, cozy, good breakfast

we went out for a few hours came back cooked as we were cleaning up we noticed ants all over the kitchen

i would of really liked to have waffles for breakfast but overall it was really good

great location! great breakfast!

staff stated the pool was green so we were unable to take advantage of it.

large and easily accessible parking lot and a good breakfast

no indoor pool or hot tub

the pool was closed :(

the gym and the pool are tiny

the pool

my kids love the rooftop pool while my husband and i enjoy the night views on the relaxing outdoor furniture

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

location, near walkable restaurants, nice roof top pool

the lady that was working in the breakfast area was rude

the breakfast was great. waffles, bacon, eggs, and really great muffins.

spacious room with a kitchen and a great view on the lake and great fitness center with walking pads and weights

the laundry room everything was so

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available all