clean rooms, friendly staff, great breakfast

newer hotel, very clean, nice rooms with a kitchen area

the kitchen area was also large with a coffee maker, toaster, sink, apartment-sized refrigerator and a

close to our kids walking distance

there were no glasses, cups or a coffee pot in the kitchenette

had thanksgivign breakfast which was really wonderful

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

hotel was very clean, the staff was wonderful and welcoming, the location was perfect, and the breakfast was fresh and delicious

wish pool was heated

very clean, friendly staff and breakfast was great!

the hot tub/pool hours are restricted from 8am to 10pm.

beds were comfortable and breakfast and laundry facilities awesome

wasn’t that we didn’t like it, just minor inconveniences, pool was out of towels everytime we went

but the kids and my cousin which is a adult told me the guy at pool area was super

for instance our room had a laundry basket and the kitchen was fully equipped and included a pitcher, extra hidden trash can

i definitely love the heated inside pool room - my main charlotte come to for relaxation

i only did not like the gym: very limited facilities.

we had the spa tub in the room and the room was spacious as well

i like the balcony, the gym right by the pool, location and the noise proof walls.

free shuttle to the ballantyne where i was attending be a wedding

the xyz bar was super and well stocked with all of our

plenty of green space for our pet

i loved the room and my kids had a great stay

my sone and i were playing pool and a very drunk lady began to loudly use profanity

were excellent bed was comfortable great restaurants and bars close by with shuttle

he was making my kids extremely

the breakfast was excellent and my kids enjoyed the pool

and, let me tell you what, this hotel has the best breakfast hands down

was annoying and inconvenient to walk all the way back down to the front desk with my two small kids to get it re activated

the gym is poor with only 6 machines, no tv remote and limited weights with no mats to stretch or

the pool warmer?

existent, the pool was small and very dirty, while i was told to wear a mask just to walk to the gym, the gym had no spray, towels or sanitizer to clean after the many who touch the equipment

the parking lot is big enough and the swimming pool is outside

nice outdoor pool when the weather is

just noisy kids outside our room but it was resolved once i informed the front desk.

we participated in the breakfast each day

very friendly staff and excellent continental breakfast

i loved having basically a fully equipped kitchen even though i didn't get to use it much

the breakfast is a little limited, but it’s not anything that’s a major drawback for us.

kitchen , living and bedroom i absolutely love it … but the main reason is the heated pool

friendly staff, spacious parking lot

the parking lot was well lit

plenty of parking

right enough space for a family of four and the whirlpool was what my husband and i needed after a long drive and day

all of it was lovely and the breakfast was great and the workers there was anwsome

immediately noticed people smoking marijuana in the parking lot and smells in the hotter wing of the building where our room was

the parking lot, to the lobby, to the room: the entire hotel was very clean

great location, lots of free parking, clean and spacious room

second floor access to parking lot.

location is great, lots of parking space around and direct access to the hotel from different points with the room key

breakfast was good but the location was everything.

also sunday morning staff wasn’t prepared for all the people for breakfast

while the kitchen area was spacious with a microwave and refrigerator, the bedroom was very tight, with only

the front desk didn't seem interested in even getting some yogurts out of the fridge in the kitchen

pool is very lack luster for summer travel

the gym is well equipped and the room was very

the pool was closed, and the breakfast was not so great.

my son was obsessed with the breakfast options & the pool

very clean, quiet, safe hotel with a solid hot breakfast, nice gym and coffee all day.

my kids were sad the pool wasn’t open yet.

location was great not far from thruway and breakfast was good it hit the spot

the only con i have is the pool closes too early but other than that this was a great hotel

pool isn't big enough for adults. looks like a kid pool.

laundry is a bit messy and i had to run the dryer multiple times to dry my clothes completely

i like location and the bed was comfortable. i also enjoyed playing pool with my son.

also the gym was closed and the pool

the gym is small but very clean and fully functional — good for a quick workout

they have hot breakfast options and lots of amenities

it felt really luxurious with the update kitchenette and bathroom

free laundry (bring your own detergent) was such a great benefit as well as the 2 burner stove top

location and cleanliness, laundry accommodations! staff are great!

i loved the pool and fitness room

it was clean and the room was spacious . the staff was friendly and the breakfast was nice

fitness room was excellent! overall cleanliness and friendly staff was fantastic!

location off the main highway and fantastic breakfast before going back on the road

that the pool was close

my husband and i had dinner in the bar and had a delicious meal

staff was so kind and friendly especially the receptionist at the front desk she was great and breakfast was super as

i wish that the pool and the fitness center was opened but, i understand that it was not due to

angel who took care of us in the evening at the bar was super cannot thank the staff enough especially as we were flying home to uk next day &

i also wish they provided more towels, as we took two down to the pool, and only had one left over for the shower afterwards

the pool they didn’t have no towels and no breakfast

the pool was a disappointment and wish there was more to it than a kiddie pool.

the pool was nice and clean small but good for the children to splash around in

zoe in the bar was amazing. the staff was friendly it was clean and nice

the rooms where nice. the breakfast was awesome and fresh

the room was very comfy and spacious, i had a kitchenette which had everything including a dishwasher

breakfast was ok

was definitely unhappy that the pool was green our whole stay, we booked the hotel really upon the pool but unfortunately that

breakfast more than adequate, the quiche a most pleasant surprise

the gym and the pool are tiny

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

not partake of the breakfast

the bar man was friendly and welcoming

excellent location. nice pool area and lobby.

not the best when seeing the pool area run down during off season

the complimentary breakfast, the friendly and helpful staff, the outdoor pool and the dogs!

clean, good location, large room, reasonable pet fee.

pool area and fitness room was nice

they did have a pool which we didn't use, but it looked nice

breakfast was just ok

breakfast could have been better.

good breakfast , comfortable beds, most staff friendly, free newspaper

location, breakfast

no hot breakfast, no coffee in room

christmas day, our car

hc room faced parking w high lights, which faced us as we tried to sleep night shield broke with electrical cable

very clean and great lighting in parking area

parking

ong with at least 3 other cars) was broken into in the parking lot right outside the front doors

staff at the breakfast bar was very welcoming & friendly

breakfast was excellent

keep the pool open and well maintained

newer, clean hotel with a nice staff and good breakfast

pool was closed due to the maintenance person quiting and pool turned green, it was reopened later,

no free breakfast is only complaint i guess but there's so many nice spots in the area it doesn't lower

there was no complimentary coffee or breakfast items

pool area is very small with nowhere to sit

loved the location and the gym!

absolutely no furniture the pool area

laundry machines were all going until 11pm or later

was very clean but had a musty odor no trash bag 4 towels n 2 wash clothes a underwear sat in the laundry room floor all night breakfast- grab n go regular did just that grab several things and go

i loved the full kitchen!

the atmosphere,kitchen

trash in laundry area, not a large variety of breakfast, and the bathroom door in my room did not stay

don't know about pool because we arrived late and it snowed the next day.

common areas were clean updated,pool area clean

pool wasn't cleaned out but that was to be expected given it was supposed to be cold

indoor/outdoor pool was heated.

the pool/hot tub were stocked with towels

breakfast we fine (waffles and eggs etc

breakfast was good and filling

fix the gym machine, please

good variety for continental breakfast

that the pool was dirty

the staff and the wash room for laundry

convenient location, cleanliness, nice pool.

my room was over priced and the restaurant and bar wasn't open and you had to pay for breakfast

i love that they have a bar & a open kitchen on site!

nice pool and great breakfast service.

breakfast was really noisy - attendant banging chairs while cleaning, etc.

breakfast was good

kids up late in next room

drove 1 1/2 hours to the hotel with my husband and 4 kids

delores made the best breakfast ever

love the pool area.

generally run down premises..bath had paint peeling off ,,,,no pool even though advertised

the pool was closed the whole time of my stay

pool ac was very noisy dog next door was barking renovation in the bathroom was not completed there

room wasnt good cleaned the 1st time. pool water was green.

it was a clean hotel with excellent breakfast setup

very clean,good breakfast and awesome staff

there was an odor in the hallway by the fitness center.

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

i liked the convenience of having a fitness center

the breakfast

breakfast

breakfast

breakfast was fine and so was the location

the breakfast was amazing!!

parking lot needs more lights

they're in the middle of a remodel; slight mess in halls and crowded parking lot due to dumpsters

the wifi was great and lots off parking

not much parking

to the people who left beer cans in the parking lot: don't be so nasty and clean up after yourselves

bathroom was not clean and kitchenette was sticky and had trash still on it

we also checked in the first room we were assigned to was not cleaned and still had trash, dirty laundry, and it was a disaster, but once we got it figured out it was a great clean and spacious

the indoor pool and the covid safety measures make me feel protected

also the breakfast area was well stocked and clean

indoor pool, wonderful breakfast and front desk staff; very helpful and extend themselves to be of service

i hate there isnt breakfast anymore because of the rona

the free breakfast was very limited.

good breakfast and nice beds!

liked that our suite had a fully equipped kitchenette

laundry room is conveniently operated by credit cards. location is close to many businesses.

up until 1am in the morning racing through the parking lot spinning tires and 3 a

light outside our room in the parking lot was extremely bright and the curtains did not shut out the light

parking

cleaner than expected parking lot well lit

the semi truck parking there was enough for room to turn around for a big truck

only had tea at breakfast, but the continental breakfast looked fine

breakfast was not served due to coronavirus

no shower curtain. didn’t tell me about the pet fee until i checked in.

breakfast area could have provided a little more to choose. i don't remember there being yogurt.

the continental breakfast was better than most - you could even make yourself an egg

very accommodating. pool good size. grill area was great for our large group.

any kitchen item you could think of they had it for you

loved having a full kitchen with a full size refrigerator and the room was nice & clean

breakfast area struggled with produ t availability

also, the kids loved the indoor pool

long walk from nearest parking spot to room. awkward layout of hotel.

parking lot was a little muddy.

sketchy people hanging out in parking lot, customers.

i did like the parking , and the fact that we had a walk out door to the parking lot

that we did not like except we had requested parking directly outside the room to make unpacking and repacking of the car easier

the staff was nice and friendly, has a pool.

came solely for the fitness room which bookings

the location, big pothole at entrance, pool wasn’t open

we booked because of the swimming pool for the kids, but we were told it's not open. bummer!

door was broken, there was no wifi, no ice machine, no pool, i didn’t even check the so-called fitness room lol, the ac/heater was noisy, homeless people in and around property, the motel reeked

no breakfast provided since there is a kitchen. everything was great!!

the eat-in kitchen is wonderful ud83dude0a

limited dishes for a full kitchen. no cleaning products or utensils

needed a dish towel for kitchen.

i've stayed in on the road in 2 years places brand new spotless beds with comfortable beautiful kitchen and everything you need there at the best price i wish you had these places

pool, hot tub & fitness center were closed for renovations

the fitness center was small but efficiently put together

sanitary wipes in fitness room

we used the pool and fitness area and were very well pleased

breakfast wasn't good but my room was great

free pet stay and a grab and go breakfast.

continental breakfast disappointing

i had requested an early check in and the hotel said our room wasn’t quite ready to come back in 2 hours

the on the go breakfast options. it was pretty bad.

breakfast. central location. wonderful and friendly staff.

ev charger was not working but was there

hallways smelt like w33d -they only had two housekeeping so they were behind on laundry -the room was stocked with one washcloth and no trash bags -pool water was extremely

clean and safe. welcoming lobby, nice to go breakfast. great value for such a nice place.

a/c not working well requested a suite and got a small room less towels gym not met to standards

breakfast choices

decent breakfast included

not much of breakfast food. muffins and cereal. but it is a very nice place to stay

i didn't like that there was no pool. the breakfast didn't have much of a variety.

breakfast was basic, but met my needs

the elevator,pool,gym was not in working order.

very friendly front desk staff; clean facility; adequate breakfast

the room was good size, the breakfast was very good, everything was clean, the people were pleasant and professional

beautiful, super clean, spacious, great variety at breakfast, friendly staff

swimming pool was green, not taken care of at all.

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

entire staff from the front desk to restaurant & bar were extremely professional and friendly

pool hours should start before 10 am and bed could be more comfortable

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

breakfast bar had plenty to choose from

the pool area was rather small but it served its purpose.

free breakfast and great water pressure

pool room bed bedroom

very friendly staff members, clean over all, great breakfast, good location!

outdoor swimming pool. it is april to bad they did not have an indoor pool

the hotel has a great bar on the first floor and the service provided by  hotel employees was exceptional

probably kids rolling the desk chair back and forth on the non carpeted floors

huge gym, nice patio with fire pits, nice restaurant

the gym is well equipped and our request to lower the temperature in the room and increase airflow were

outdoor seating & pool-nice

coffee and gym

breakfast was wonderful

very helpful, friendly and told us that our room would be away from all the teens/ kids

we came back from carowinds a bit hungry, and kids loved the hot chocolate at 12am

clean and new equipment, gym was nice

the convenience to our family, nice kitchen, bed was comfy.

location, mini kitchen and walk-in shower.

very clean .. kitchen full equipment

i loved the price, bathroom, & the room kitchen

the kitchen

the gym is small but have the right equipments

breakfast was good, there was variety of fresh fruit, bagels, eggs juice & cereal

gym is compact but great

the front desk was really rude when we asked questions about breakfast, the gym, and especially when filling out the paperwork to stay there

the beds were very comfortable, they had a good breakfast selection, not great, but good

i showed up, the front desk informed me that the pet fee was $60 non-refundable

was inexpensive until you add the pet fee, then not so much

the fitness area was nice, shower was clean, room was nice, and had a good selection of channels

00 extra per day for a pet fee

room was clean, the bed was very comfortable, and parking felt safe and convenient

it s a little confusing to get to the parking lot and it sets back behind other businesses.

thing was very suitable; parking, cleanliness, the a/c was on point after a long hot sunburn day at

we could even see the park from just outside of the parking lot

location is perfect for carowinds and getting into the carowinds parking area is super easy

drug deals at the doors all the employees live at the hotel laundry isn’t done until 8pm and on

have just finished doing some laundry and the sheets on my bed we're not quite dry and there are no towels in the room

breakfast, no change machine in laundry room, and the pot smell on the 3rd floor

apparently the laundry room had a leak because there were towels and sheets all over the lobby floor soaking up

even allowed early check in

i enjoyed the breakfast provided and the staff was friendly!

the room was clean and comfortable, and the breakfast was good

the staff and pool

same breakfast daily

pool was closed

great breakfast assortment

forget the pool and gym

gym and pool were closed

breakfast could have been a little better included eggs or something but other than that it was

they had breakfast but it wasn’t really yeah but it was ok

breakfast was good.

the pool is nice

in kitchen hard to open and dishwasher was crammed into small space couldn’t turn it on die to the

did not eat breakfast but staff was amazing.....

they also had a good breakfast and coffee around the clock

clean and comfortable, breakfast eggs tasted odd and could not eat tgem

would like bacon with breakfast

breakfast was kind of a mess

love that it has a gym

there's a small gym that i used several

loved that a shuttle took them to and from the park--very convenient

pool looked like it would be fun but we didn't use

the shuttle was a bonus

the pool was very nice and the restrooms by the pool was very clean, our cabin was very clean comes

the pool was clean the atmosphere was peaceful

unfortunately pool was closed but it’s ok

breakfast was great many options and the food was good

breakfast didnt have regular sausage, they only had turkey

my kid loved being able to use the pool no matter how the weather was outside

the pool was nice and warm in the breakfast was great

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

we were there with my stepsons football team and we all enjoyed it maybe the kids a bit too much

everything it offered pool, restaurant customer service

i also liked that there was a small snack bar located in the lobby

the pool was lovely and the trees were amazingly beautiful

the nosey kids....lol

rooms, staff was great, very patient with the kids, went out of their way to take care of us and be

the room exceeded our expectations, breakfast was better than we expected too

so i can’t really say anything i didn’t like besides not being able to enjoy the pool or gym just because of this whole virus situation that’s about

the cleanliness of the room, the staff, and breakfast was great!

on kitchen counter,all tables for eating, bathroom counter, shower,on night stands, in the bed

pool was out

have pool towels available

bathroom was very dirty, the kitchen was greasy (handles, backsplash, etc

were bugs in the kitchen and bathroom

your pool wasn't open.... make bacon apart of your meat choices....

is the first breakfast buffet that i have seen open since the beginning of covid-19

very clean, good breakfast, easy location off rt95, staff very nice

the next morning there was a great breakfast selection

pool was well maintained

the staff member was very helpful the breakfast was good price was right

other guest allowing there kids to run the halls and knock other guest room doors

breakfast

no indoor pool

to access from interstate, breakfast was wonderful, and handicap room was perfect for my mother's needs

it's clean, has a small gym, a pool and a hot jacuzzi

great service, awsome dinner and breakfast included.

hotel is perfect the staff is excellent they serve complimentary breakfast and dinner with drink vouchers all included with your stay

and dinner buffet is amazing i would definitely recommend plus can't beat the hot tub and indoor pool

the location, the customer service, the cleanliness, complimentary items, indoor/ outdoor pool.

two bedroom suites with two bathrooms and kitchen

nice size washer and dryer stove oven dishwasher everything u will need in a kitchen felt like a home away from

it has a full kitchen which was very convenient for the length of time we stayed

loved that we had a kitchen and everything was already there for us so we didn’t have to buy anything but food

love the full sized kitchen and huge bathroom with laundry area

our room felt like a suite and spa retreat. very nice accommodations, and the staff was so kind!

breakfast didn’t meet my expectations.

attendant at breakfast was super

there weren't lots of kids so enjoyed the pool

perfect in every way. beautiful room, great location, friendly staff, great breakfast bar!!!!!!

they accommodated my request for an early check in

breakfast and rooms were spacious

loved the reception and the complimentary breakfast

nice atmosphere. the kids really enjoyed the pool. and we (adults) enjoyed the breakfast.

me and my husband received 2 complimentary drinks from the bar upon arrival

the room and common spaces were clean and well maintained, and the pool was lovely

nice view of the pool

fireplace didn’t work and no wine bar in the evening which wasn’t advertised

property good laundry facility nice pool- water is good cool

the pool was perfection after a day in 100+ degree heat index

breakfast and 24 hours coffee was very good, very friendly and helpful staffs, nice house keeping,

gym ac was not working as well as our room blinds were broken

really liked the location of the hotel as well as the fact that it features a complimentary breakfast to its guests

pancakes and gym

gym

the pool wasn’t open… i wasn’t made aware of incidental fees.

small pool .

there is a bar in the lobby that you can order food from

the bar and restaurant was closed.

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my stay on the 14th were all amazing

enjoyed the room, hotel location, pool and breakfast

the rooms were equipped with a full kitchen dishwasher everything we needed !

not used to booking a hotel with a kitchenette in it so that was fantastic

was the kitchen manager i think, and although we have stayed at this hotel before when we went to carowinds

the breakfast was delicious.

additional fee for parking

of parking, spacious rooms, comfortable beds, friendly staff, good food at restaurant, awesome

limited handicap parking

parking is limited

parking is a bit limited, but the indoor walkway to the hotels adjacent garage proved convenient on

the staff was helping for parking needs

parking is limited.

parking..paving going on..

lighted parking was not abundant.

parking was a bit confusing, but we worked it out.

love the rooftop bar and sitting area

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

roof top bar was closed the entire stay!

layout, room and the bar upstairs

nice rooftop bar nice staff

the breakfast was mostly carbs. but it was free so no worries.

guest laundry is available and vending machines for snacks and drinks

i loved everything ... staff ... breakfast and housekeeping...

all of the breakfast

healthy breakfast