were really friendly and helpful, bar and restaurant were great

an extra rasher of bacon, a tomato and a coffee adult breakfast was £6 more than the kids breakfast

the bar could have stayed open a bit later than 11:30 on a saturday

breakfast was really cheap and kids eat for free

fayre and the main bar a bit dated

a little irritating that there was no parking on arrival, and we had to faff around a bit.

terrace lovely and breakfast lovely grounds and in village centre so parking was a

from front desk helped us to find more places to visit, all facilities are great including parking

only decaff coffee supplied, no lift, very limited parking due to wedding party

setting, traditional style in its own grounds , free parking on site, luggage was carried on

friendly staff, excellent breakfast brought hot to the table

good breakfast

variable and inventive menu breakfasts excellent bar service great

excellent breakfast and location.

poor wi-fi in the bar and restaurant area

staff we wonderful, the position was stunning, the breakfast was excellent

also other clients in the bar were very friendly- so had a great time there

, the rooms are lovely the bar and dining area really nice food very nice cooked

the breakfast was amazing with a good choice

the location was amazing, such a beautiful drive up to the hotel. bar was great too.

the restaurant for breakfast and supper, the huge garden in front of the hotel, the horses in the parking the morning of our departure

well presented with comfortable well appointed rooms, plenty of on site parking and a pool if you need it

rses are free to go where they want in the new forest)

peaceful. comfortable. lovely little pool. very clean. plenty of parking. beautiful garden

location, beautiful building with character and lots of parking available

carpark was large enough to park my large truck

of the reasons we chose the hotel was that it advertised a kids play area

beer and lager in the bar were off

had to ask for items that were supposed to be included in the kids meal, desserts took way too long to arrive, lots of things not available two

must congratulate the cleaners and keep them at all costs music brilliant staff at reception and bar an asset to your

stuff makes it look more of a sports bar rather than a country retreat, the noise from kids running around being left to do what they want is quite something especially when the rooms

the food at dinner and breakfast was exceptional and all the staff were very friendly and couteous to both us and our dog

dinner wasn’t very nice, however breakfast was excellent

comfortable and very friendly hotel. excellent restaurant for evening dinner and breakfast

fabulous bar and restaurant

if you're planning to stay for more than one night, there's a kitchen area with equipment and bowls, plates, etc

the bathroom and kitchen were really well equipped

great kitchen facilities

the hut looks out onto a lovely field, the kitchen is more decked out than my own at home and darren leaves you eggs from his hens for your

the kitchen is not equipped as expected to cook

we had a drink is the bar which had a great atmosphere, plenty of seating in bar also in the front of hotel & a beautiful

stay, really friendly & attentive staff, really chilled atmosphere and a beer garden with a large kids play area, i’d definitely recommend staying here

breakfast was cold buffet due to covid 19 but hopefully back to normal soon

breakfast, and rooms so comfortable

bar and dining area spacious and lovely beer garden with small play area for kids

parking very easy

parking should be improved as there was an event from honda's which didn't help the parking area

the private parking was great being almost outside the apartment door

style buildings, modern rooms and amenities, pools, outdoor leisure space, plenty of parking, helpful staff, deep inside the forest - really a hidden jewel in the

good parking, comfortable bed,great shower. good tea and biscuits

not possible to have breakfast as the bar was closed.

a good bar and restaurant is on the premises, not owned by the hotel

we also booked spa treatments, which we were looking forward to, but had to cancel these as we needed to leave the

i loved the lounge, bar and restaurant area

the location is generally quiet and offers spa treatments with separate restaurant/bar and cafe-style breakfast/snacks

amazing rooms, superb breakfast, great atmosphere and friendly staff. highly recommended.

large rooms and plenty of area in the bar & restaurant to relax and have a great space

bar and waiting staff were polite and approachable

breakfast was fabulous with a great selection

bar area and restaurant were also great and food was excellent

we had a lovely meal in the bar area with our dogs on the evening

bar staff were exceptionally great , so friendly and made it feel like home from home

great for the kids

was good except the service at breakfast when only half the meal arrived and the staff had to be asked 3 times for the rest of it

dyson hairdryers, lights put on in the room, roberts radio on in the room set to classical fm, bar of chocolate, pillow spray, fans (one each)

comfortable rooms, good bar and restaurant and good location for walking/outdoor activities

at the golf course great staff nice room

and a golf course adjacent which, when it’s wintry and empty, means that non golfers like me can do

super friendly staff and amazing bramley spa treatments & afternoon tea

didn’t get to meet any golfers - who i presume to be an interesting species

breakfast first class, parking excellent

location good parking

plenty of free parking at the back of the hotel

and helpful staff, room excellent and the parking was very useful

poster bed, fab cocktails, central location with onsite free parking

more disabled parking bays would be great

parking spaces too narrow,as a result someone scraped side of car.

free parking

great facilities and clean room good location for access to town and local pub ample parking and three charge points good breakfast and nice restaurant well stocked

parking at the hotel was excellent

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

clean, nicely appointed, great atmosphere, wonderful breakfast and bar area.

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

no bar for a late evening drink

10/10 with comfy beds. very spacious! ample kitchen space. location is perfect too

nothing really. perhaps the hotel bar could have stayed open later

seeing a guests dog being fed at an adjacent breakfast table, with a sausage, brought from the kitchen by a member of staff

the three bedrooms in madhatters 2, along with bathroom, lounge and kitchen was perfect for three adults and two children

staff were always happy and helpful and the breakfast was bang

restaurant was amazing and bar area was welcoming and friendly

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

the boss went out to local tesco at breakfast as they had a lot of demand for sandwiches the previous day and run out of gluten free

excellent location. good food and beer. nice beer garden. good parking with onsite ev charging.

breakfast is outstanding and so many choices we ate so much we didn’t need lunch the dinner also

the hotel is a large edwardian building with very inviting lounge, bar and dining rooms

centre but quiet and good facilities including bar and patio

tim greeted us at the reception, bar and at breakfast, great guy and couldn’t do enough for us and other guests to make our stay

downstairs was a lounge area, a bar area with access to a terrace with garden furniture and the dining room

every thing was perfect, the only thing could be better would be parking at night time only because food is so lovely this place gets busy

good parking available

plenty of car parking and some nice walks in the surrounding

parking easy

car park is quite small so if like me you drive anything larger than a ford transit you may find parking inside difficult/impossible depending on spaces available upon arrival - only one space

great variety on the breakfast menu

both the indoor and outdoor pools were great for the kids

the hotel itself is beautiful, the grounds are amazing; the location is fantastic and the pool/spa/ gym were great too

wonderful staff for whom nothing is too much trouble and a fantastic bar

breakfast, beautiful views from the balcony and the hotel in general

spa facilities

the spa and cinema were such added bonuses

jude enjoyed the pool (twice) enormously, and there was plenty of space in the room

food was lovely and the swimming pool was well maintained

there’s adult only spaces but milk and cookies for the kids

parking is on a first come first serve basis

had my own parking space reserved daily which made travelling in and around christchurch easier knowing that i

parking directly opposite the hotel was also a bonus

we were lucky enough to get a parking space in the hotel parking opposite which made it very easy

free secure parking amazing

location to dudsbury golf club, great value

location to dudsbury golf club

comfortable room, friendly helpful staff late check out bar is available in the evening good

nice bar and restaurant. good menu plus cavery as well every night. could not fault food.

gave us a late check out which was brilliant too

the staff couldn't do enough. faultless room and service. tasty breakfast and generous.

the bar has a limited choice, but operates on an honesty box, which reflects the trust that management

breakfast was fantastic

breakfast was great, freshly cooked and good quality produce

breakfast was superb

it is entirely unsuited to invalid customers

believably, only one single marked parking place for invalids

adequate car parking. good breakfast choice.

staff great very helpful hotel very good. lovely setting good car parking for guests. ,

convenient parking on site

excellent and great value for money staff all hapoy &go out of their way to help you bar open until 0

breakfast in the bar was plentiful & cooked to order , dinner in the evening was also excellent by chef whose name i

booked a night away for myself & my partner in the superior room with spa bath

the bar closed at 22:30 but that's only a small thing, we had a really great stay.

hotel is beautiful and all the staff welcomed us immensely from reception to the breakfast and bar staff to directions and recommendations to the beach

od festival?)

parking was limited

parking initially very limited

parking was a little difficult at times.

friendly service , well maintained facilities, easy parking

the breakfast was fantastic - great variety, good quality food and piping hot excellent service

i used the room to get ready for my wedding and the staff were great in allowing late check out, showing photographer and hair/makeup people to the room

really lovely breakfast made to order

staff very helpful, breakfast was

the breakfast was fantastic and staff were lovely

parking is terrible as the venue has a gym and day treatments as well as hotel guests

in front of the hotel which takes you to the road, but there are no lights along it and a car parking space in front of the entrance, so if anyone is parked there you have to walk through a

limited car parking if arriving during the day

easy parking

hard to flush loo could not get booked for french restaurant poor light in bedroom for make up parking a

a suite, but the bedroom was smaller than my kids standard king size

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

the restaurant & bar are very good & the staff friendly & attentive

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

parking was a bit congested

parking is just a bit hit or miss

parking looked scary but was handled well ie double parking but staff moved cars

location and parking included

parking. short of space

excellent - lovely location - had great lunch sitting outside - cosy bar area - very friendly

had a great stay lovely room with nice facilities and tasty breakfast.

breakfast was tasty and filling

breakfast options and the choice to eat in the restaurant or outside

the food was excellent at the restaurant and the bar was also a great atmosphere

beautiful location, nice room decor, plenty of free parking, excellent evening meal.

parking rooms spacious

free on site parking and very pleasant staff

lots of free parking

plenty of parking

only thing i can say is parking was hit and miss

the surroundings and location are really fantastic and parking has not been a problem

easy parking

maybe a slightly bigger car park. but not really an issue as plenty of parking on side roads.

parking was difficult on the property but plenty of spaces in the

as strangers we had no idea where to find car parking ( away from roads) with walking into forest (+) parking is really close to hotel (+)beautiful location. 2 swimming pools loads of parking superb room helpful, polite staff (+)the grounds, the staff, the restaurant and parking. all excellent (+) it was a treat to have so much parking available and to be able to use the facilities within the hotel, enjoy the garden etc (+)location, very friendly and attentive staff, parking available, shortbread and bottled water in the room (+)grounds, free parking, we didn t use the swimming pool or tennis courts but would have if we had stayed longer (+)small hotel offering a personal service with helpful staff and easy parking. (+) there's free parking (+) extensive grounds were a bonus and parking was always easy

house, with excellent bedrooms, a nice bar area, several relaxing lounge areas, and a marvellous restaurant, all set in beautiful grounds

delightful and as we were a group of 12 with 4 young children nothing was too much trouble, the kids loved the swimming pool & the tree house

wifi was not great

the indoor pool is great for kids learning to swim

parked on the road as not enough spaces and other people were blocking others in requested early check in which was accepted :) bed was comfortable soap and body wash was available in shower

and feel relaxed in nature before enjoying a lovely dinner and board games in the restaurant and bar areas

bit of noise from other rooms - though it's not really the hotel's fault if people let their kids run riot

most hotels suffer; why, oh why when there are two people in a double room is there only one tiny bar of soap and sufficient toiletries for one

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

all areas except tge restaurant but they made it so easy by just setting our meals up in the bar instead

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire, clean comfortable rooms, plenty of free parking, lovely

toby bar manager very friendly and chatty

we had dinner and drinks in the restaurant and bar and this was also brilliant, staff are so friendly and the breakfast was so good - we will be

the bar and other public rooms were well kept and clean

there was parking at the front of the hotel and a big park at the back but

really decent. great size rooms. lovely location. great parking. just really decent

located with street parking

location is great with plenty of free parking

not enough parking spaces to accommodate the amount of rooms.

clean. comfortable. great location. great staff. amazing breakfast.

loved everything about the hotel, breakfast, evening meal was delicious, beautiful room, and a very comfortable bed

lovely breakfast

fab environment, great room and breakfast

positive, just we bit slow on breakfast service but ain’t we all :) i will defo visit again

our room was lovely and the bar was really nice

it was a huge room, incredibly warm (despite the age of the age of the building) and the spa bath with tv was an excellent modern touch to an otherwise originally decorated period room

spa bath ,historiy of the manor house.

no bar open no food facilities

the spa bath and the decor!!

nice friendly staff in the bar & hotel reception

bar and restaurant needs some rejuvenation

the bar & restaurant has closed down but that was a different company that pulled out when it

very good bar and restaurant next-door ud83dudc4c

staff at checkin and in the bar very friendly

swimming pool was fantastic

staff very friendly and offered us an early check in. free parking.

it was dated but clean and had a pool and the bus stopped right outside

reception helpful , excellent location. got early check in no extra change free parking

unfortunately, when we were there, the bar was closed but the pool was open!

free parking

friendly staff. room perfectly adequate for us. clean. parking really handy too.

good car parking

parking was only 4 for the whole day

great location, friendly staff, very clean, comfy bed, free parking.

parking on site 8 , limited spaces though, friendly staff clean comfortable rooms, 24hr bar, good

good breakfast and location. pleased to get parking.

there was plenty of parking on site and checkout was at

excellent room perfect room serviced daily excellent parking brilliant price exceptional ud83dudc4c

parking is challenge. but it is off road, with camera.ud83dudc4d

better parking facilities, had to move car around a couple of times

nd sanitiser at entrance and

free parking

was worried about parking as travelling with dogs but all ok.

staff - spacious and clean room - 24hr separate access to rooms - good location - plenty of free parking on site - strong wifi signal - good covid 19 precautions

parking is slightly tricky if fully booked, i got parked but i think it only holds about 8 cars.

contained apartment very close to the centre with private parking

parking

probably just the parking, bit of a squeeze when busy, carpark small.

10 super having adjoining rooms 10 good and staff at the olive branch 10 only one problem was the parking due to folk festival

staff, parking, cleanliness, pool, breakfast

indoor pool great

the bar games room and swimming pool were closed

swimming pool warm & not busy

on site parking pool and spa location and good value fo money.

owner couldn’t be more helpful and ev charging too

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

very friendly hosts, early check in,superb location