the pool was perfect for smaller children as it was mostly shallow

breakfast was great and we used the pool, which was also nice

breakfast setup

breakfast is incredible

breakfast was decent

, a bar and pool table

i had to go into the bar just to get my kids

the delicious breakfast. ud83dude0b

hard to pick one thing! clean rooms, delicious breakfast, friendly and helpful staff.

couldn't go down all the times we tried because too many people(kids)

everything was great nice family environment for kids and family

pool and spa were a nice

the spa tub , close to highway , dining and entertainment.

woman in charge of breakfast was beyond amazing

kids in spa and swimming area unsupervised! like a birthday party!

breakfast was great. very friendly staff!

everything about it made me feel comfortable. cleanliness, breakfast, costumer service

the room was really clean, breakfast was fresh and the pool was definitely good after spending the day outside

didn't get a chance to take advantage of free breakfast

the pool area was stocked with plenty of towels and places to sit

easily accessible, plenty of parking , very clean and tidy. smelled clean

check in was smooth, self parking was easy, rooms were nice, and every single staff member were all incredibly nice and

need more handycap parking.

parking lot was nice and clean so it was inviting coming in

truck parking and easy access to a main highway

cheerful breakfast area w/2 doorways -- 1 that leads to the lobby & the other leads to the rooms

free breakfast helps alot too

hotel staff is very professional, friendly and helpful. breakfast is fantastic.

enjoyed the stay here, from the check in, breakfast, pillows so fluffy, to the check out, including the extended days we needed

loved the clean room and the breakfast

major, there were no expectations for coffee or breakfast since there was a kitchenette in the room

cardio equipment in the fitness center was of good quality although they were missing some hand weights my husband wanted

the kitchen is very convenient.

the kitchen had everything we could have needed and everything was clean (and in the dishwasher) when

the fitness center was clean and adequate

indoor pool was great, sometimes, i was the only one in it

the rooms were very spacious!! breakfast had a good variety to pick from hot and cold items!!

it was clean and had a pool

pool was closed

large rooms, comfortable beds, good breakfast

love them staff all breakfast everything

pool area. customer service

pool was a little chilly, and it was tough to find places in the bathroom to hang our wet suits and

pool was small, but luckily we were the only family that was in it

breakfast amazing

excellent. very quiet perfect getaway. loved the outlet mall outside the parking lot

parking onsite and easy

parking, pool and fitness center.

the location felt safe and parking was more than adequate to accommodate my uhaul

pool temperature was perfect

the ballroom itself was a very nice venue with its own bar and high ceilings and plenty of room for an event

there’s also a restaurant and bar on-site

we loved the bar and the café as well

we arrived late , after restaurant /bar was closed and he gave us options for ordering food for delivery

there's 2 separate bars and a cafe

gym always i wonder what happened to weight the dumbbells and jump rope ( good for heart ) i think

the view of the lake location the kids enjoyed the pool

location and accommodations! indoor pool and workout area!

the breakfast saturday and sunday

i used the laundry facilities and they, too, were clean

the parking lot was about the only thing that worked.

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

they are stingy with the towels and room service. we had garbage piling up.

location and staff were excellent. the hot tub and pool area were great

breakfast, pool and staff mary & lisa was the best ever!!

there is a bar in the hotel

mini kitchen in room

especially liked the full kitchen, full refrigerator w/ice maker, very clean, and comfortable

and a kitchenette

comfortable beds very friendly and caring staff. always greeted by them. nice kitchenette.

we had a kitchenette and a full size fridge that allowed us to cook meals instead of having to go out to eat

equipped gym - not just the usual treadmil, but also weights, fitness tower and excercise balls

the gym was small and crammed

the pool and spa were well maintained

just about everything. nice, clean, friendly staff, great breakfast, reasonably priced.

coffee was great but did not have time for breakfast ....

the breakfast is very nice

pool was closed due to covid. didn't specify on website.

the room was cleaning spacious and the kids enjoyed the pool.

breakfast.

breakfast was ok, egg patties weren’t good, should have scrambled eggs be better

i did not use the pool or the have the breakfast

breakfast lol just could’ve actually been like some toast or something

very clean! good breakfast! just really nice for the price.

staff was great. clean. good location. beds were comfortable. has a pool. breakfast was decent.

i like the affordability for a very cute room and also the service of swimming pool

the location, swimming pool, hot tub and breakfast

customer service, pool for us to enjoy, the bed was really comfortable, nearby restaurants, a store with reasonable

they have excellent appearance in the room. great ammenities. breakfast was a great variety.

they have handicap accessibility rooms, they have a pool, they have a small breakfast in the morning which is perfect for grabbing it and going and staff very polite and

pool hours need to be later then 10pm

free breakfast, offering fresh fruit, breads, eggs, and meats

the attached bar is convenient for that night cap we were looking for

this is our second time staying at the hotel, and we love that there is breakfast now

breakfast was nice too

cute bar lounge and reading/game room

and usual entrance was under construction & the parking was a little sketchy

and , the women letting her damn dogs bark in the parking lot at7:30 in the morning the staff seemed reluctant to do anything so at 8:00 am i opened

location and parking

location rooms parking all a plus with this hotel

parking plentiful and free

no pool.

also, there was a great gym next door which has steam bath and sauna if you are interested using it with their trial passes

they let us use their breakfast area for our family gathering at no extra cost

they didn't have a pool

everything except it doesn’t have a pool.

nice little pool for the kids, amazing water pressure for the shower and a tasty breakfast

i love the hot tub and hot breakfast

breakfast was a grab and go bag with a granola bar and muffin

could have a pool and a bigger area for the hot tub.

like how they make it look like there is a bar in it, a nice one at that

the staff were excellent, very friendly and attentive, breakfast was delicious

the pool was fun

price pool customer service

heated pool and great breakfast!

pool was closed no breakfast and your room was not cleaned daily im assuming because of covid

restaurant was great, bar was great, pool closed to be redone and will take probably three years for state funding for

view since the restaurant and bar were closed

bar service was rather sorry, bartender was occupied with other interest, service,with only around

the breakfast was also good

pool wasn't as heated as i would have liked

everyone was great! some of the friendliest staff ever! the swimming pool was nice too!

it was nice to start the day with breakfast

breakfast was great

was knowledgeable and attentive to their guests, the great breakfast in the morning, with the amazing keurig coffee maker in my room

great staff great breakfast great location and hotel employee was awesome !!!

our first night in gurnee we had dinner at the cafe, i bought my kids and myself a bunch of keepsakes

was a great location next to gurnee mills mall and the breakfast was excellent

like the complimentary breakfast and the coffee is very good

pool was chilly... but had repairs going on

the breakfast

the pool

the breakfast could have had more than donuts,juice, milk, and fruit cups.

not a lot of breakfast options- no warm breakfast, no fridge in room, no microwave in room

spanish taste on eggs and danish at complementary breakfast, needed more trash cans in guest room

breakfast

nice clean outdoor pool and good free hot breakfast

pool

however, really wish there was better seating in the lobby area……breakfast is nice with lots of choices and staff kept the area very clean

wasn’t enough towels at the pool but then again there was a lot of people so maybe just bad

the spa bath was in perfect condition and was wonderful to have in the room.

the pool everything was great

pool was cute and clean

the pool, the breakfast

elevator hotel parking lot small

were doing some updates n dumpster was in front parking lot

access to parking lot a little difficult. hidden from view. breakfast ok not fantastic.

00 parking fee

great parking and entrance to the elevator

pool is very small

the hotel offers breakfast, there is laundry facilities

which was nice :) our children enjoyed the breakfasts and had a blast in the pool

comfortable rooms and very good hot breakfast

pool was very small and i couldn’t stay in there due to the high chlorine content burning our

an early check in, and they were able to accomodate me

the pool and hot tub. plus, the breakfast is nice.

our room had two queen beds and a sofa bed for the kids

becauise that is usually the very little window of opportunity we adults have to unwind after kids and i need more of that

pool

it odd that the room had a kitchen, but absolutely nothing in it

breakfast choices. rude neighbors

the breakfast, and the smoking soon you walk in and out the door under the canopy

i liked that it had a kitchenette

kitchen and shower

also, there was a room with kids who spent most of the time screaming

hotel was dirty kids was rubbing around garbage all outside but door i want a refund out stank so bad n the

the hot and cold water had been switched so one of the kids got hurt before we found out about it because they tried to use the bathroom

the bar was closed permanently and its in a bad neighborhood

desk manager has no customer service skills at all yelling crusing threatening guest her and her kids where going to jump a young pregnant girl bc she told the front desk manager she was

halls were cluttered, the room was ok, the staff was less than pleasant and the so called free breakfast was a joke

obvious that he would rather you drive yourself to the navy base rather than signing up for the shuttle

the only drawback was: because of my health condition, i was unable to enjoy the breakfast.

was convenient and close to navy graduation activities. provided shuttle to base.

no meat with the breakfast

i was able to cook breakfast and dinner in the room!

i like the size of the room and having a kitchenette.

room could be little bigger in the kitchen area!

the lack of breakfast options

the rooms were quiet and comfortable.. having the kitchen was nice.

a nice heated pool

we didn't utilize the pool

my kids had fun in the pool

breakfast was well done

have like a little variety on breakfast day to day after being there a week

young kids in hot tub. have adult hours.

the pool was closed til june 1st. kids were a little disappointed but i knew it when booking.

the breakfast was great

pool wasn’t up and going understand covid but the amount of chlorine they use would kill anything

spa massage bubbles were not very strong.

the pool room was kept at a comfortable temp

awesome free breakfast and swimming pool for the kids. also loved the size of the rooms.

to the pool rules under14 to be supervised by an adult, have my kids here 15 and 16 in the morning front desk keep calling my room need to be an adult with them

fitness center, breakfast room and pool & spa

everything was good nice room and nice breakfast. kids liked the pool.

it's quiet, not too much traffic. breakfast is very good and hot.

bed; quiet; nice breakfast and good location to restaurants and stores

room, and pool area was very clean

clean, free breakfast

nice breakfast

would have liked a larger screen television. due to wuhan virus, no hot breakfast.

wish we could get have had breakfast downstairs but they are doing the best they can by serving you and letting you take a

staff friendly and good breakfast.

i was there for such a short amount of time so i didn’t use the pool or fitness room, but they looked nice

i was there for such a short amount of time so i didn’t use the pool or fitness room, but they looked nice

not reply to queries sent by text such as hours for pool

should have let people know that the pool and hot tub were not available to use

we wanted to use the pool but it was closed.

tea bags , no hot food such as eggs, bacon, sausage, and no splenda sugar only regular sugar, pool was very cold not heated

very relaxing stay. friendly staff and great swimming pool! :)

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

the pool was empty, dirty, and showed no sign of being returned to service

the pool was empty and over grown with weeds.

the pool that was advertised was down and drained of the water the whole stay

nice size bed pool

were able to do an early check in

then a girl with 3 kids came in and took over

breakfast.

the breakfast was only coffee, juice, and sweet rolls.

the breakfast was ok

their was not breakfast due to sars-cov-2 and the price should have been reduced accordingly.

the only sad part was that the breakfast didn't have the waffle machine, but that was not their fault

know it wasn't the hampton inn's fault but it was just a bummer that the pool wasnt open or the continental breakfast because of covid

clean and comfortable! the staff was so kind to help us with early check in. thank you!

the pool was temporarily unavailable during our stay but that was due to current renovations.

wish the pool was warmer and that the hotel had a gym