booked the hotel for the room and pool

the breakfast is well stocked

breakfast/egg,sausage

breakfast was delicious as always

breakfast was not very good—dry tasteless eggs, grey sausage, and generally subpar compared to

loved the breakfast and the staff.

needed more shade at the pool while i watched the kids swim.

breakfast is not keep up with, lots of cigarettes buds in the front of the hotel itself.

hot breakfast, friendly staff

the pool was to cold

no parking or breakfast

rvice) two men started yelling at me to make my dog to stop peeing in the grass across the parking lot

office stinks parking sucks and the a.c. didn't blow cold

not enough parking space,and no breakfast

more parking could of been better and maybe a coat of paint on the ceiling

i didn't have breakfast

to covid breakfast wasn't being served, this question is n/a at this time

no continental breakfast due to covid-19 which was expected

breakfast provide because of covid restrictions

location was great.. checked out before breakfast ..

nice place to stay, great breakfast, rooms are new with recycling bins, fast coffee makers

pool closed

breakfast was delicious and the coffee was wonderful

i would like more fresh fruit option for breakfast. in addition, pots of hot coffee.

and very quite and big so comfy i am going to stay more often and i love the stuff very nice breakfast very good honest prices is good i will stay anytime at this place hawthorn if i travel i

the gym was clean and had fair amount of weights & machines

area inside with smoke area computers end tv to watch jacuzzi swimming pool first floor jacuzzi and heated pool was not working when i stayed there might want to call

pool is awful

of potatoes at breakfast, the pool use hours were not good, long line to check in, website pricing misleading

pool was closed , to be fair to the hotel it did said that on their own website however i booked

was perfect for my family with young kids

enjoyed breakfast & took advantage of light meal few times

rooms. pool. staff. surrounding area.

to far from goerge bush airport, and down town ,easy parking friendly staff clean, enjoy swimming pool, jacuzzi and breakfast

pool and jacuzzi were same temperature most days and very strong chlorine from both.

breakfast was closed

my second stay here and everything was great, very good eggs and potatoes for breakfast.

great hot breakfast, plenty of coffee, scrambled eggs and hash browns

the breakfast was just ok.

great stay. kids enjoyed the breakfast! they are picky eaters too lol great location

the kitchenette was great to have, and i took full advantage of the coffee maker, microwave, dishes,

was good, but there were no eggs or breakfast served at this hotel

pool was closed

also love that it has pool and exercise room and laundry machines to wash as you need

the breakfast could have been better.

parking can be limited when fully occupied but not a deal changer.

room is very big, spacious and clean. has plenty of space for parking.

eelchair), limited ada parking/parking

limited options for disabled guests

it has plenty of parking and clean rooms

swimming pool available

i mentioned to the manager that the breakfast was wonderful

the pool needed a little tlc.

only thing i didn't like was the pool wasn't clean

the room was very large. the hot breakfast each morning was a great way to start the day.

had a kitchenette since it was 4 of us and we were there for a week

but i didn't stay long so the kitchen served it's purpose

the customer service was awesome the room was clean and nice the pool area was fantastic

they kept saying over and over how much they liked the hotel, pool and breakfast

great facilities, used the indoor pool and spa

like your at home hot breakfast in the morning with a cup of coffee rooms and bathroom are clean pool area very relaxing ud83dude0e i will definitely be coming back also recommend family and

pool was closed for repairs

i did not stay for breakfast. with covid i didn't know what they were serving.

the breakfast was amazing

the kids really enjoyed the breakfast choices .. that was really a plus

easy access from highway, quiet, ample parking, next to many amenities, has fresh coffee and breakfast foods, pool, and coloring pages/crayons to entertain the little ones

breakfast! cleanliness!!

beds, gym, breakfast

indoor pool and there should be a way to connect streaming services for tv

breakfast

breakfast was done perfectly. not over or undercooked. my highest score!

was nice friendly helpful staff rooms very nice and great breakfast we will definitely be back for a longer stay next visit

breakfast

there is a good breakfast nearby but the staff didn't indicate this option to me when i asked for coffee

there was no breakfast served.

didn't have breakfast that i could tell

no breakfast due to covid19

loved the kitchen

after two delayed flights an early check in with no charge was a blessing

great location, clean, rooms have a fully kitchen.

t fix the kitchen sink when i reported it was broken and garbage disposal didn

spacious room, with mini kitchen

breakfast and the front desk lady gail. she needs a raise she was amazing!

we left before breakfast to catch an early flight, so can't comment on breakfast

everything! could have more selection for breakfast but otherwise its great.

shuttle to and from the airport. reception, housekeeping personnel very kind and helpful.

i was offered an early check in. very friendly reception staff.

great customer service, very nice staff, facilities, room brand new, breakfast was great!

very ,clean, breakfast ,was great

breakfast was included, i wish we had a full stay to enjoy the facilities

breakfast, staff. location in area of interest. near iah

everything was nice from cleanliness, good cable, comfortable bed, many options for the free breakfast

everything. great breakfast also.

breakfast was always cooked well and served with a smile

breakfast was good, we did not have time to use the fitness room or pool area, but those were very nice also

breakfast was so delicious

they had a shuttle to and from the airport. the front desk guys was very nice and accommodating.

full beautiful kitchen and comfortable bed

they got us in and arranged for a shuttle the next morning

friendly staff, free shuttle to the airport

updated with large rooms and kitchen area that included a stove and full size fridge for extended

the room was clean and had a kitchen. however, there were no dishes to use.

kitchenette, clean and bright room, modern decor, large tv, very comfortable beds

near the lake houston . got a small kitchen included microwave fridge all included .

pool closes early

rooms were clean as well as halls and elevators and the gym had equipment that was useful and

good beds,,newly built, great pool everythings great

also, no pet fee

outdoor pool is chilly

the breakfast was generous and included eggs, sausage, biscuits, gravy plus the usual continental

we enjoyed the hot tub & pool area

good gym facility

should have free beer at the pool lol

also they were pleased with the gym and strict no smoking policy

staff was super friendly, the room felt like it was cleaned properly, my kids absolutely loved their stay

before ending our night we stopped at the bar and ordered some food and a bottle of wine with stacey she was super attentive and the food was

free ev chargers are like the icing on the cake

the most amazing staff! the ladies at the bar were exceptional. great food & fast service!

having the restraunt and bar made our stay so enjoyable

the bar and outside seating area

the pool area

great hotel clean and spacious room. loved the pool area outdoor bar with tvs.

the pool was not very clean and it made me get out.

since it is a small property, getting in and out is very easy, no lines at the elevator and the pool area is like your own private oasis most evenings

parking lot was completely full by the time i checked in.

parking was ridiculous. had to park by the front entrance per hotel clerk.

room was clean, hotel staff were friendly and helpful. easy to access and well lit parking.

came back to my room around midnight and there was no parking spots nowhere available

parking was ample

the time of calling the hotel, we waited 50min for the airport shuttle to arrive to pick us up from the airport

there is security all nite making sure the parking lot is secure the lobby the waiting areas the pool they even have a little dog area for your pets breakfast was great and all the staff was

shuttle service was absolutely amazing

the pool was clean & nice as well

really good breakfast and shuttle to the conference

the bar / restaurant closed early should be open till midnight for travelers!

staff in bar and food all excellent.

staff was friendly, rooms were clean, breakfast was decent and the pool was awesome

we used the pool and hot tub and they were nice

i had a swim in the pool and was the only one in it

to airport with free shuttle

the hotel was very clean. nice pool. great price and close to the airport.

this is pathetic when you pay for something but get half so i had to send my kids to relatives house, cleanliness was also not good as there was a lot of smell from weed

gym was pretty small.

pool

there were two food places in the same parking lot.

free parking, close to airport, free shuttle service

i wish there was more parking spots and the rooms was a bit more spacious

easy to find, free parking, comfortable room

he headed in the parking lots the opposite way than best western

can't beat the value for an apartment with a nearly full kitchen at 60 bucks a night

didn’t know it came with a whole kitchen set up

i like the fact that the kitchen was equipped with cutlery pots and pans a laundry basket and dishes i thought that was

i enjoyed the kitchenette style room with a beautiful view

my room had a refrigerator and small kitchenette which was awesome

shuttle service. mackas 1 block away. subway restaurant on premises. parking is available.

owner very helpful, let me park my car for half the price of the airport parking

about parking to which that other customer called 2 weeks prior to have it set and they were giving them

organized free airport shuttle , helpful staff, free water bottle , location close to iah , large and clean room, coffee

called them using the airport wifi and they gave me simple instructions on where/when to meet the shuttle)

gym was filthy, no towels and tv didn't work

the 24 hr shuttle service

it was clean and nice. the breakfast was good also

the breakfast

shuttle bus and not too far from the airport

the place is spotless (they are the type of place that lifts beds off the floor to vacuum), the breakfast is good as well

location near my daughters gymnastics comp at world champion center

the complimentary breakfast and the cocktail hour (m-th)

breakfast but it's covid breakfast

the full breakfast and great variety.

i didn’t use the pool or gym but did see that it was also very clean and well equipped

there is an outdoor pool and exercise room, but we didn't use them

in at 9 o’clock they didn’t have any shuttles left for the next morning except super super early

the laundry amenities and business/computer areas are very accommodating

polished that i almost slipped several times; small flies crawling in the sink/bathroom; dryer in laundry set on

pool was small

there was some little kids above me and they kept running across the floor

no cartoons for kids at night

pool kind of small. a few kids in there and they pretty much owned it. minor complaint though

pool was dirty and jacuzzi and sauna didn’t work

good value. great pool

great pool. good breakfast. great laidback staff.

was quiet and relaxing the pool was great

my only complaint was more selection for breakfast, additional breakfast meat turkey or chicken and the rooms near a good spring cleaning,

breakfast could be better. it is not as good as other hotels in the same price range.

the breakfast was on point & enjoyed the stay

would like to see a laundry facility and breakfast

need meat are eggs at breakfast.

everything was great and they had a decent breakfast

pool closed.

liked having the little kitchen area cause it helped saved money when it came to eating

no laundry detergent available

the pool was broken the ice maker was broken the elevator was broken the laundry room was

they charge a lot of money to do your laundry here

did not have the breakfast amenities, cooking utensils etc

the room was beautiful! nd i was able to relax, the bar was jumping.

the rooms were old dirty stained up nothing was clean no breakfast bar no good wifi it was

breakfast bar was not restocked properly and we had to wait for food

laundry sucks

system,they worked with us on payment we were there a month spent almost 2,000 at the place, nice bar attached to

the bar area, we were traveling with friends, and it was fun hanging out downstairs

the furniture pool smelled like urine

just wish that the pool would have stayed open longer than 10 pm but that's nothing to say it was a bad place to stay

the pool table/lounge area on the ground floor were nice

we also enjoyed playing pool at the complimentary pool table by the bar

breakfast options were great. workout room and pool a big plus.

we also loved the pool view even though it rained during our stay

the kitchenette was wonderful

kitchen area is nice for longer stays

back parking was too far from the door and no meat items on the breakfast menu

good location, modern looking, good gym.

nice room and view of the pool. close to the woodlands. super clean and comfy!!

the pool chairs do nee to be replaced

there was about 10 kids running the halls knocking on doors kept us awake for hours

most of all the pool was not over crowded & we were able to enjoy lots of relaxing time while our son played

location, friendly front desk staff, safety, guest laundry

i’m not sure but there was not info about a fitness facility and laundry services

laundry machines weren't working when i was there, so be sure and ask if that's important to you

the room had resistance bands, a yoga ball, and foam rollers in addition to a gym downstairs, which is phenomenal

a great stay, wanted to enjoy the pool and did just that

the pool is at the front door

clean hotel room with gym equipment which was very surprising but a very nice touch

breakfast was not included and serving was too slow, not organized, despise the good will

location. nice pool. good breakfast. happy hour drinks.

check in & out was very easy and i liked they offer early check in & later checkout (for a fee of course)

i booked this stay to have a weekend getaway with my kids so they could swim

excellent breakfast, friendly staff, clean facilities. great pool for kids

nice hotel, great gym, pool, laundry, parking

pool outdoors needed a shock or something

cab, directions, entrance to the gym, etc

i appreciated having an outdoor pool- we don't have those in alaska

no coffee or breakfast! the furniture on the pool deck needs to be replaced.

also, the pool is easily accessible and clean

the hotel has no breakfast, and there is a bar where they serve something to eat for breakfast, but it is very bad, with no options

then i ordered two drinks from the bar and left a 5 dollar tip, but the bartender entered a twenty dollar tip instead

room, very comfortable, nice pool and gym, the bistrot was nice and had all i needed, the plus is the lovely man working at the front

amenities - gym

swimming pool out of order, some machines in gym not working either

there was the ability to do laundry but i wasn’t told about it until i was checking out

beds were amazing, the staff was awesome, breakfast was fantastic, overall this place was great

location was easy to find and located well. slept through breakfast.

breakfast was over too early. could not extend my checkout time.

pool was clean

mexican restaurant and gas station right in front is very convenient and beats having to load up kids…i also felt very comfortable and safe because shenandoah has their own police department and

breakfast was the best!!!

laundry room out of order

free breakfast was the was the best i've had in a long time

there were people living there with kids

breakfast could use more attention

good breakfast

room had everything one could ask for, the bed was very comfortable and the breakfast was better than i had ever had at a hotel

beds were great . breakfast was great

room was spacious and breakfast was full service (waffles, egg, sausage, etc

drugs upstairs and in the parking lot. dirty sheets, very unprofessional.

the parking lot is very well lit and open

front door to parking lot you can hear everyone coming, going

to airport and free parking

parking was available but i don't know if there was a charge

the area and that parking was close to rooms.

parking lot/ blocked entrance hard to get to

pool we were unable to do so the pool was not secured people were roaming in a navigate from the parking lot that we re not even staying at the hotel over took the pool and the barbecue sitting

the parking lot is fully lit up at night, they have an armed security guard who was very polite

the parking area has great lighting and cameras which is always a plus the staff was hospitable and

was excellent staff was very courteous ,room was cozy ,breakfast was fantastic

mobile check in was nice. early check in was better.

breakfast was great. the kitchen staff was super nice. just needed more cereal choices lol.

the breakfast was amazing as well

super clean hotel, beds comfortable, staff wonderful and breakfast was amazing

he brought towels to us at the pool without us asking and gave extra shampoo had a really good

kids liked it and we did too. it was very clean and looks updated. breakfast is warm and fresh.

breakfast was extremely sparse. breakfast could be improved.

very clean and comfortable. great breakfast, even for keto diet ( eggs, butter snd meat).

very cozy, staff was amazing. breakfast was exceptional

was treated well by staff loved my room great outside sitting area along with fitness room

the lights were not on over the pool at night, other than that great hotel

starbucks for breakfast was very slow in the am - nice fitness center and pool

starbucks for breakfast was very slow in the am - nice fitness center and pool

hotel is new with modern decor, very clean. pool and basketball court for kiddos.

breakfast is nice

swimming pool water was so cold and they should improve the breakfast menu with few vegetables, fruits

definitely gotta recognize the breakfast lady ms

this hotel does not have an addition pet fee

not much breakfast options but it’s better than nothing

since i travel with kids, a hotel with breakfast is a must, but i ended up having to leave the hotel in the mornings to

have breakfast (something we were looking for to help during such a difficult time to ensure our kids had a good meal daily) and a fitness area and the pictures looked pleasant

if your alone it’s ok to stay there but if you have kids don’t stay there

was very disappointed with the breakfast

breakfast was excellent. the oats and quiche were very nice. everything was very good

need to bring variation in their breakfast, every day its a repeat

the breakfast was nice, included fresh berries & grapes as well as hot & continental items

breakfast was just “ok”

liked that all access to the building, room, & laundry/gym was key activated

meaning back parking door, and laundry/gym doors work occasionally; and thus has been a reoccurring problem continously over a

the availability of the kitchenette and two queen size beds

few repairs/updates needed. bathroom sink blocked. pool bit cold to use which was a shame.

room was clean, the bed was comfortable, and we even had a small kitchen

kitchen burner broke, a portable plug in double burner rusted looked gross

no small dishes for kitchenette.

i like that it had a kitchen

kitchenette with 2 burner stove

full kitchen

defeated the purpose of getting a hotel and still charged me for the late check

pool towels provided could be a little bigger & softer

the place is older so it was a little bit dusty in the hallways, and the pool was pretty murky.

i did not like the breakfast. the eggs were runny, there was no bacon, the saugage looked gross

was roomy and comfortable and i always like an included hot breakfast

there is no breakfast on site

everything just dont give free breakfast

there is no coffee or breakfast

room was very nice compared to most scottish inn i wasn't up in time for breakfast so i was very disappointed with that but i'll definitely return to find out

no cable, or breakfast.