the outdoor pool should be cleaned daily not weekly

and was expecting a little more when they said breakfast

breakfast could be better

breakfast consisted of cereal and milk along with a few muffins

no breakfast provided due to covid pandemic.

great parking

convenient parking

people loitering in the parking lot

the hotel is really small, parking lot only fits about 30 cars or so

parking was right by the rooms for easy access. right next to walmart too.

in poor repair, stove top not working, zero kitchen equipment, no kettle, only warm water, only very thin bed cover with additional blankets,

the room had a kitchenette: electric stove, fridge, and a sink

liked the kitchenette

lack of kitchen utensils

the kitchen sink in the kitchenette was clogged with garbage disposal that wasn't working

parking is easy

parking

i felt unsafe after i had someone crushed my car in parking and run away

only thing i can think of is they need more breakfast choices

good breakfast food

the breakfast was very yummy

no pool access

at breakfast they was a roach and also in my room

courteous staff were on point. breakfast was good

dirty pool

kitchenette is very handy but dishes and cookware aren't provided

i like the ambiance of the place, the privacy, and the provision of the small kitchen where one could make his own food

the kitchen setup and the room size

that it has a full working kitchen, fridge and microwave

small kitchen didn't have any equipment

seamless design and great customer service. even had a gym.

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

stayed at this hotel several times, it's always clean, the staff couldn't be nicer, pet friendly, pool and jaccuzi

we enjoyed our stay. very clean, good customer service and a great breakfast buffet.

clean swimming pool

no breakfast

did not eat breakfast. hours were to early.

very poor breakfast and if you're late you missed it (no replacement)

they didn’t offer breakfast!

they do need to improve the breakfast options

t wanna drive and i was able to walk across the parking lot for

water leakage in room. pool was closed

the housekeeping lady gave us extra blankets for the kids

large room, with fully equipped kitchen that allow for quick and easy meal prep.

the pool was not in service.

location and parking lot sucked

easy parking. staff seems friendly.

parking was ample, i felt safe, very quiet and the neighbors around were quite as well

consequently, the parking was excellent

parking lot is sufficient for all cars

plenty of food options in the vicinity, and free parking is a plus

conveniently located, plenty of parking, nice staff, very clean.

parking was close by, safe, and easily accessible

it is located in a quite and safe location with a lot of parking outside

room itself was nice. housekeeping staff were fine. free parking.

& modern facility, strong wifi, good breakfast, easy check in &check out

no real breakfast.

breakfast selection was limited

very clean, good breakfast and excellent customer service!

for travelers, the small, but efficient gym was good to keep daily workouts on schedule

very clean beds were very comfortable, pool was very nice and the breakfast was good and finally the staff was very friendly

nice room, good breakfast.

pool and fitness center are still closed due to covid and the breakfast wasn’t much to call home

pool was not available, drinking water in the gym was out, and the music playing in the hallways off the elevator was too loud during sleeping

location and gym

booked this place because online it said they have a pool there

i was on had loud closing of doors all night a baby screaming and crying until the morning the breakfast should of been a lot better for the price of the rooms and there should of been more

i didn't wake up early enough for the breakfast but overall everything was great

was broken; pool under maintenance; roach in room; breakfast was horrible…stale, old and no selection

i was having breakfast i noticed the employee in charge of refilling was on her cell phone instead of being

i like the kitchen section in the room.

it has a kitchen.. close to the stores . quiet stuff are nice

there were plenty of towels in the room and the kitchenette had everything you would need

good location, kitchen accommodations a big plus.

we love the bed and the kitchen. very clean and comfortable.

* gym is pretty good, has kettlebells, dumbbells all the way to 75lbs, bench, couple cardio machines

the space, lighting, kitchen

it was a suite with a mini kitchen and couch. very clean also

pool....park......

it’s clean the staff is awesome my kids enjoyed the pool area ,

the room was plenty big and the breakfast was satisfying

used the guest laundry twice which was

is very clean, breakfast is always delicious, staff was very friendly and accommodating

it was clean, loved the pool and the staff

spa tub in the room was amazing

late check out $10

the grab and go breakfast

room layout, extremely comfortable bed, easily accessible hdmi ports for firestick, perfect mini kitchen

laundry person was checking in guest not professional at all

the late check out option.

the pool is small but it have a hot tub to relax in.

longer breakfast hours

very nice and comfortable. was looking forward to bar on website but it was closed.

awesome breakfast. kids were happy

room layout, breakfast, and friendly staff

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

only wish the pool was open 24 hours, as i did a late check in after 10p

bar next to the restaurant was great

the hotel is clean, the pool is perfect for enjoying the beautiful weather in houston, and the bartenders are awesome

the 24/7 kitchen, the bar and beverage station at the entrance were also nice touches

the snake in the parking lot.

parking was excellent had a lot of parking spaces even with a event that was being hosted in the

patio had people hanging out letting people in from parking area to pool

free parking

clean and comfortable room, helpful staff, 24/7 security patrol to protect property and parking lot, clean swimming pool, excellent

lots of parking, fire pit outside which was great, room was nice

comfy bed, cozy room, hotel decor,easy free parking

only one entrance but terrible but made going the gym/pool and parking a much longer walk

for working in that area, it is well located, lots of parking and a clean, well run facility with nice amenities there is not much nearby, but its easy

ease of access, plentiful parking, good air-conditioning!

hotel was clean, staff were pleasant, hotel was quiet and the pool was open and clean

friendly staff, great location, cute decor,and cozy indoor pool area.

other than the fact that there still is no breakfast

budget friendly, excellent choice for single traveler and family friendly, excellent buffet breakfast in a bright open area

gym and pool works from 10 am to 10 pm. would be better if it starts earlier in the morning.

pool the gym and the elevators closed

professional and courteous staff. variety and freshness of breakfast.

the laundry room didn't wash the cloth right

pool was closed. wish they had the two rooms with a door in between

no breakfast.

a little more lighting in the parking lot around the backside of the hotel.

parking fees

free parking

parking lot security

i liked the cleanliness and the location. didn t have to pay for parking

very spacious room, big bed, kitchen included, laundry facilities.

was told had to wait 2-10 days then was told they kept it for late check out after i waited

unneccessary money plus some because my food spoiled due to not receiving room with full fridege/kitchenette

the room was remodeled and nice. staff was accommodating in regards to a late check out.

nice accommodating staff, no pet fee, good location

pool was nice breakfast was good, wish their was potatoes on the weekends and more waffle makers

the free breakfast was very good

kitchen was equipped with all neccessary staff

would have really enjoyed of the pool was open but i do know that it's only closed due to

the kitchen was a nice size fridge, stove ,and dishwasher just bring more pots if you planned on

the reception area was simple and clean, and there’s a nice pool at the back of the hotel

gym awesome

easy to navigate the laundry services which are reliable and efficient

that you need for comfortable stay is there, refrigerator, little kitchen, spacious room with two tables, safe parking, good value for the

it has a kitchen and it's in the heart of the area of houston i'm mostly in.

not any form of paper towling in the kitchenette

charged me a pet fee twice after i extended my stay, because it was considered a new booking even though i

i like the kitchen the quietless the area the staff is very respectful helpful

ally think you should do a garage, & you could charge fees to park in there for security

hotel breakfast was more than $12. denny's across parking lot half that price.

closed to chinatown, free parking, nice staff,.

well lit parking lot

have sharing parking with other buildings someone is driving like crew in parking lots be careful if you walk

says kids are free, but still continued to charge us an additional $90 on top of what we had already

at the hotel so i did not stay due to the fact that the hotel was not family friendly and i had kids

i had to book another hotel for that night because the bed sheets made my kids felt itchy

breakfast area is very clean, the food selection is more than adequate, the sitting is comfortable

staff, room, lobby, pool -- unbelievably exceeded my expectations

hot tub didn’t work and no indoor amenities besides a small gym. no pool towels available.

eggs, and mushrooms every day but with a different layout, and the kitchen chef is rude and

the king sized room came with a full kitchen, dining area, and work area

outdoor pool does not require key access,totally available from parking not visible from front desk

the breakfast was fantastic

no elevator. have to climb stairs to do laundry

no indoor pool

three nights and had to bring our own laundry to and from room to desk to get fresh linens

breakfast very well, big room and clean pool

laundry room was not working my main door was broken in my first room and didn’t lock and the

breakfast was delicious

room was huge with a small kitchen and a fridge

laundry machine and dryer were broken by the time we stayed, which was very annoyed because

room was nice and breakfast good.

the front desk girl and the laundry lady

we love the restaurant, the koi pond, convenient shop, pool, staff

pool party was going on really was hoping to relax in the sun music had curse words being used

atmosphere. feeling of space in the lobby. staff paid great attention to kids.

nice bar there and overall nice place

the access to the pool and gym is not nice

when i pulled up to the hotel there was a large group of people

ry loud) in the parking lot hanging out and did not feel comfortable staying getting out of my car

ample free parking

parking can be a little tight when hotel is full but it's manageable.

car got broken into parking lot has no cameras and don t care worst stay ever

better breakfast options.

i wasn’t very happy when i arrived and was told that i had to pay a $175 non refundable pet fee on top of the daily fee

breakfast was pretty basic looks like they give you wats left over not many options

the ‘grab and go’ breakfast is pretty basic (coffee, porridge packs, cereal bars and muffins) but as you can cook in

a first responder and i needed to check in early after getting off at 6am

pool

gym was tiny and poorly equipped

a bit pricy (10 usd adult / 8 usd kid) for standard food bar was closed most of the nights due to

we couldn't use the pool

the gym facilities were average

easy parking

there was a broken down car in the parking lot, parked near the entrance

parking and room access

well maintained, however there was a broke down car in the parking lot.

big pot hole in the parking lot

location and breakfast

good choices of breakfast with plent fruits

location, in room private kitchen

the breakfast is wonderful as well as the gym; it's worth.

the breakfast is wonderful as well as the gym; it's worth.

the laundry is free and much more

friendly staff and good for those with kids and on a tight budget.

i didn't like the options of hot foods for breakfast. most of it was cold items.

location, the quality of the host, very comfortable suite, very good breakfast, and a nice fitness

breakfast was great

room, free great breakfast, open area for chatting or having breakfast/coffee

breakfast was not stocked well

gym

the rooms are very equipped. loved the mini kitchen.

the location is great, the room we stayed in was very large with a comfortable bed and a kitchen with microwave, plates, cutlery, etc

laundry on site was reasonably priced and clean

no bag in room for laundry, floor in bathroom was dirty, shower didn’t work, grounds were messy-not maintained

the room had a pull-out sofa bed which was really nice for my kids

like the set up just need it to b a lil warmer but other all it was nice my kids it didnt want to leave

everything worked in the kitchenette

facilities, pool, breakfast, location, everything was great!

this would be perfect for a longer stay with the full kitchen and living area

new hotel with indoor climate control pool

property was well taken care of the gym was super clean even the restroom next to the pool and the gym was super clean

my son especially loved the pool

staff was excellent—friendly and attentive—and my 4-year-old absolutely loved the pool

only thing i didn’t like was the pool water was very cold, even after i spoke with the staff and they sent the maintenance guy to

no hot breakfast just grab and go bags due to cv19

it had a dining room table that had a kitchen didn't even expect that didn't need it but it was awesome

no hot breakfast available

suite was very clean, the kitchen was very organize and has everything you need during the stay

kitchen stuff were available

it is dirty they don’t have ice don’t have breakfast smells like bar with cigarret

no breakfast and ac wasn’t working

didn’t have breakfast, the pool wasn’t available because of the workers, they didn’t have extra towels, it

were roaches in our room, unauthorized charges were made to my bank card, the free breakfast was terrible, and the staff couldn't resolve my concerns about everything i've previously

had breakfast included in our payment

the parking was limited.

access road and a couple of other properties it is a bit interesting to get into and out if the parking lot

thing i dont like was parking lot was not safe there was fear of breaking stolen stuff cuz it was easy excess for anyone

friendly staff, clean rooms, great amenities, and free parking.

they have security that rides around the parking lot at night

gym and the outdoor pool was opened and the professionalism at the front desk

pool water was not heated

gym and the outdoor pool was opened and the professionalism at the front desk

the breakfast could of had more selection

to top it off dirty diapers in room staff letting kids run up and down

pool was very dirty

pool was dirty the whole entire visit roaches were crawling on walls bed was super uncomfortable

swimming pool was quite dirty, but as it was around beginning of may, maybe it was out of season

location for one, the pool had dirty water, noise and prostitution in the area

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty and no chairs, only one creamer in room for coffee and the coffee pot

the fitness center was very private and clean also

they fed us a very nice breakfast, and then most nights served what they call a

everything is good except breakfast.

comfortable quiet the attendant was polite and friendly the breakfast was excellent the best we have had in a

cleanliness and next day breakfast

friendly staff, really nice pool, and very good hot breakfast

staff was good to deal with and grandson's really enjoyed the food and pool.

unfriendly staff .reception was like a playground. kids running left an right.

we were out of lights for more than 6 hrs.,which cause inconvenience for me and my kids.

breakfast

parking is confusing plus construction.

free covered parking in the garage

it is a bit of a drive from downtown houston, but had plenty of parking.

free parking

awesome staff, free parking and free breakfast

pool need maintain

breakfast was offered with great options

the noisy kids that was there

the breakfast was delicious (scrambled eggs, potatoes, sausage, waffles, cereal, etc

roach in the bathroom, the bar was never open and they say happy hour and we went on the weekend

the kitchen area was great for our week-long stay

breakfast pool cleaning

was amazed when i walked in my room and saw they had their own little kitchen it made it so much more homey and convenient and it officially has me at the point of never

breakfast was great

the property is safe, easy parking, nice pool and quite.

good staff, good location, good parking.

also there is a horrible loud alarm going off at a restaurant across the parking lot

people just hang around in parking lot and front lobby area make u feel unsafe at times

dirty, old, shady people roaming in the parking lot. very bad experience

bikes running around parking lot, had to scream to wake up desk attendant, people slamming doors, and sign in parking

parking and location

everything was great - location, staff, room, plenty of free parking

free wifi, free parking, great bed, a lot of shopping and restaurants

the room was simply amazing!! the staff was friendly! great location. parking lot is well lit!

location, price, spacious rooms, cleanliness, and free parking. front desk staff was very nice

very nice pool, large, comfortable, clean, from 9 to 22

my grandchildren loved the indoor outdoor pool

we liked the happy hour and breakfast.

appreciated late check out option

rooms, comfy beds, nice pool and spa, good parking, friendly and helpful staff, nice hot breakfast they actually keep food plentiful and full from 6am -9am

the pool was nice.

the pool was well kept

especially the pool

cheap and nice pool

the property, pool and rooms are very clean

comfortable, clean, affordable, great breakfast

it was nice and quiet, however the pool was super cold.

it was clean and breakfast was included

cleanliness and variety in breakfast items

i wished there were a bit more meat options for breakfast.

wish outside near pool had more shaded area umbrellas and such.

it was awesome the breakfast was good

was wonderful, pool was clean no trash or leaves inside the pool

the restrooms are hot and breakfast kind of bland

went well but would apprciated a service for the laundry to be done by the hotel the team of the hotel was very

$4 for a candy bar at the desk

breakfast is included. great gym.

nothing to not like except bar may only be open on weekends:(

breakfast was awesome. i always brag on the breakfast each stay at hampton inn. love it!

facilities, responsive staff, good location, long breakfast hours

excellent customer service,they made me feel welcome and were very accomodating to my request for late check out

not having a real breakfast

full kitchenette quiet front desk helpfull just a few things on breakfast but coffee was hot price was

only for the front desk clerk to tell me to bring them to the laundry and that i would have to wait until the laundry was done to come back and get clean towels

free breakfast wasn't really a breakfast at all just coffee, muffins, oatmeal, and granola bars

room was pretty good, i travelled with my family including 2 kids 2 yrs n 4 yrs enough for our

shuttle service to and from the nearby smart financial centre for a concert was a real bonus

fire alarm went off at 3:oo am because some kids emptied the fire extinguishers in the hall had to stand outside in the parking lot for 1 hour

don’t like the fact that i requested a room on a high floor near the pool 4 weeks in advance

i like everything about the hotel most expecially the shuttle bus service

i think the breakfast offerings could be a bit better but overall a great stay.

the indoor gym was very well organized, clean and very welcoming.

breakfast was ok, not great!

gym was exceptionally cleaned and usable for all fitness needs

that the pool was cold and the room wasn’t hot enough for how cold the room was.

big clean rooms. plenty of free parking location is next to highway- so easy to get to.

lighting was bright and filled the entire parking lot which was all in front of the rooms

coffee and light breakfast in lobby

didn’t have no breakfast

breakfast was okay

parking instructions park on the 3rd floor are ridiculously ineffective

an abundance of restaurants, a great gym and parking in walking distance

the parking was a hassle but we made it work

hotel lacks separate parking for guests, forcing them to find parking among moviegoers and shoppers

parking

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

pool was very small

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

there was no food or room service, the pool is tiny

wish the pool had been inside

the tiny swimming pool!

9am - should do it until 10am), in exclusive, everything needs to call front desk to get it (like laundry bags, pens, towels, etc

the gym smelled horrible

pool is very small and breakfast has very limited menu ( no waffles, pancakes etc)

new few more laundry plastic bags.