very clean; nice pool; courteous staff

the customer service and breakfast in the morning and how soft sheets are

coffee was tasty and the breakfast spread was fair

very clean and great breakfast

nice, clean room. good breakfast.

not get a chance to have breakfast

the location, pool and breakfast were excellent!

nice selection of breakfast

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything was fresh hot and good

breakfast was good.

the breakfast was sufficient for us having hot and cold items available

would be nice to bring back the hot breakfast

great staff, clean room, good breakfast and great value

breakfast was okay, nothing to write home about

great place awesome staff wonderful breakfast

breakfast the next morning was really yummy

it was walking distance to grive park inn for the spa & restaurants

the staff was very friendly and the breakfast was great

the porch in the front was fabulous for relaxing, having some wine, even breakfast

breakfast every morning was amazing

breakfast was more snacky, with things like english muffins, it was good to grab and go - but if

super nice, super clean, friendly staff, friendly guest, variety of free snacks and breakfast

breakfast was just lovely and best we've had at a b&b

had a lovely breakfast with delicious pastries, fruit, coffee, all of which were elegrantly set out

the breakfast is a 'help yourself' affair with a good selection

small parking lot

clean hotel, fairly close to downtown, with a pleasant staff and a parking garage

friendly staff, clean room, tv size, beds, free parking and excellent free breakfast.

parking was a little weird and the first night we had to park in the lot they share with an outback

parking is awful

location and free parking

free parking

only option was to sit in a small area next to parking lot

location, clean quiet comfortable room, great staff, free parking

you cannot beat the location and plenty of parking is available

limited breakfast but also had tea which i was grateful for.

consider upgrades to interior, improve free breakfast options

fabulous breakfast r restaurant right down the street, cornerstone

the breakfast could be a little better

without a doubt, the best motel i've every stayed in. great breakfast also.

clean, big comfy bed, sparkling pool & hot jacuzzi, friendly service

front desk, staff, cleanliness and the fact that the hot tub and pool were open and working

nice hotel, free laundry

no breakfast but the room had its own fully equipped kitchen, full size fridge and all the tools to cook any meal

great amenities, especially free laundry and the kitchenette

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

from the beginning the front desk people are very accommodating the wine and swimming pool were excellent i would definitely come back

the gym has nice equipment and free weights

i enjoyed having my own kitchen, if i wanted to cook

like the set up of the room with a living room area, a kitchen and separate bedroom

the room had full kitchen and it was spacious.

the kitchen and laundry were an added bonus

traveling as a family the space was perfect — including a sitting area as well as kitchen

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

i loved the cleanliness and all the things in the kitchen

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

location...friendly staff...the kitchenette oh and its animal friendly

the kitchen, with two electric burners and big refrigerator and deep sink ideal

a kitchen with a queen bed was the best

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

in the bed and sink in kitchen area

outside could use a face lift, along with the pool area.

outdoor pool looked nice, we didn't use it though

we traveled with a pet and it was such a reasonable pet fee

great location, good breakfast, quiet and a great pool.

beds were comfortable, both me, my wife and kids (2 and 6 years old) slept very well

no laundry facility

outside doors to rooms. i like that they had a laundry facility in the hotel.

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

the breakfast area was really nice and clean

had guest laundry and hair dryer in room for drying out gear

parking seemed a little tight/not enough spaces

also it has convenient and well lit parking area

more parking

for as close to downtown as we were, there was plenty of free parking, everything we needed in our room

staff, quiet atmosphere, parking.

parking is down a big hill, you have to walk up the hill to get to the main lobby.

couldn't really open up the blinds in the room without the whole parking lot being able to see into your room

there was a lot there for you to do. generous parking lot & well lit.

parking was not a problem

the adjoining rooms we requested and the hotel was full that night but they helped us get a great parking place and gave us free breakfast

breakfast was great!

pool is nice, breakfast is good, beds are comfortable

have a free ev charging station (for guests), which made it so convenient for me to charge my ev overnight

nice pool and breakfast room

it was clean and they accommodated my early check in.

wish there was longer pool hours

shocked to learn there was no laundry facilities

ev chargers and location

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

glad there was a gym in the hotel

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

the gym was adequate but their universal machine needs maintenance

great bed and pillows and nice pool area with excellent location and great parking.

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

the breakfast was okay, it's great for a free breakfast though

swimming pool is long enough to swim laps (no-one else was there -- it's not heated and the weather had been

highlights were the price, free ev charging, and a good breakfast

i loved how breakfast was still included during covid as a ‘grab and go’ style, where as another hotel i

also our room was next to the laundry so there was some noise

very nice people, room really nice, and the breakfast was great

arrived 5 hrs early for my conference in asheville (billy graham training center at the cove) after driving

the front desk was taking care of a customer, the bar tender came over and checked us in, that’s service beyond just doing a

indoor pool

there was a bar on site and they made food

i did do a load of laundry, $5 plus soap

to replacing towels and they never restocked anything in the room, so we ran out of body wash, kitchenette supplies, and the shower wasn't cleaned properly

the staff were all very helpful. the kitchen area was good.

no kitchen

the pool was also closed during our stay, which was disappointing, especially for the kids

nice lobby area, nice pool for small kids

a fire pit outside, a nice pool inside

we did not take advantage of the pool or the fitness center

the hotel was amazing, clean and everything great. great breakfast, pool, staff and rooms.

self-serve laundry room was a major plus for us

if you had a hot tub along with the pool, that would have been great.

i especially liked the dog walking trail next to the parking lot with mutt mitts and trash cans

guy smoking weed in the parking lot

parking was a breeze, and they options for electric charging stations as well

hotel is new and sparkling clean, great location with easy parking

it is located behind the parking lot

pool was closed the entire weekend due to maintenance

we enjoyed the pool (no one else was at the pool, but us)

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

there is a pet fee though, but it was expected and cheaper that other hotels around

decent breakfast, good location

it was quiet and the parking was very convenient

furnishings in the entire house, owners, easy access into and out of b&b, food and parking

easy off-street parking

ttash can on the outside near parking area would have been great

on site parking

kitchen and laundry facilities

pool was nice, but not warm

if there would have been a small box of laundry detergent, that would have been extra great

the required nonrefundable pet fee

also, the property is advertised as pet friendly but there is nothing friendly about a pet fee that is more than the room rate

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next door

parking was tight, had to overflow to a near by business.

parking is easy

not much handicap parking

parking. access to building. location.

lady at the bar was so lovely and made a delicious cocktail to my request

swimming pool inside…would have preferred outdoor pool

the pool was very clean

on site bar and great food

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

excellent beds and linens, nice kitchenette. covered parking good grab & go breakfast.

were no sheets for the pullout bed - feels like if you asked the ages of my 3 kids and know we’d need to use the bed that sheets should be in

morning breakfast was not great

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

the staff was friendly and the boxed, grab and go breakfast was convenient

google maps took us thru the taco bell parking lot and it was confusing

lots of parking

parking area, decent breakfast, fluffy pillows

new, modern rooms. great breakfast. good parking and location.

the location and the covered parking. breakfast was great!

pool not in service (mechanical issue)

was not aware of the pool and spa until getting there, so we did not pack any swimwear

was great, the restaurant and bar attached to the hotel was good, the rooms were clean and newer, this staff was exceptionally

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

the fridge made loud noises during the night waking me up. no towels in the pool area.

and even more so i was able to enjoy the hot tub with a cup of coffee i enjoyed that and the pool got it all to myself

pool were closed and my kids were excited to go swim during my stay.

comfy bed and pillows. nice breakfast. sauna and pool were great!

the breakfast was very good and well stocked

close to biltmore and biltmore village. also like the laundry facilities.

also enjoyed the free parking

onsite parking was convenient and free

right off the hwy and had a friday s in the parking lot

some people park with their trailers taking multiple parking spots

ample parking

the waffles were great! very appreciative we got a late check out time of 1pm!

variety for breakfast

breakfast was decent

complimentary breakfast, great quality of bed (i've been in highly priced hotels with poor mattresses ), great

no elevator and lots of luggage with two kids

weekends), it can be a little cramped

plenty of parking, and convenient to shopping and dining in black mountain

parking was very tight & limited at times thru out the day

was parking in the back, but when the hotel is at capacity

their location is great for walking to restaurants and shops, parking was easy as well.

the first floor had lounging areas, and a social area with a large, open to the public coffee bar that switches to a cocktail bar at night

the bar was really cool with indoor and outdoor seating

was a huge bummer because we couldn’t enjoy the bar area until after 8

the property has a bar and many different areas to congregate

breakfast and the coffee bar was minimal

did find a roach in my room and the free breakfast was lacking.

room we were put in near laundry room

staff friendly. free breakfast good price

the staff was nice and they only charged 5 dollars for the pet fee.

is outdated and the breakfast is pre-package stuff like muffins; but other than than, it was a great place

indoor pool , small gym and a garden

a great breakfast with many options

breakfast was wonderful, and the pool was very clean!

indoor pool was wonderful, clean with a pleasing aesthetic

lovely front desk and breakfast staff

we loved the mini kitchen in the room

the gym and laundry facilities always kept clean

at breakfast

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

the pool could have been a bit warmer but the people were so friendly the breakfast so good

convenient location. the staff was very nice and helpful. loved the breakfast.

we loved the location and it has a nice outdoor pool

usually picky with hotel breakfast and coffee, but here it was all excellent

you need to use the restroom in the middle of the night, microwave and fridge in the room, and gym was open for use

i liked the breakfast bar

breakfast

the breakfast was quite good, and the staff were really nice and friendly.

big comfortable rooms and great breakfast!

clean facilities, great staff and gym...comfortable stay at least possible cost.

plus the breakfast is good, had a lot of options and the staff were friendly

i was able to pay 50 bucks for a early check in.

good breakfast and great location

everything except breakfast

breakfast was great

breakfast without protein

loved the extra pillows. the breakfast was very good and the attendant was very pleasant.

no pool

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

no pool, coffee in the room or ice available

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

location is very good and has plenty of parking

parking was adequate, room was clean and beds were comfortable

small rooms but better parking than our last stay

left turn out of parking lot

not enough parking

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

kitchenette was sufficient

i requested early check in and they were happy to oblige

i booked this hotel only for the in built kitchen for our 1

there was no mention of the kitchen being totally void of any type of utensils, etc

breakfast, expand the menu

didn't have breakfast.

breakfast was packaged muffins, granola bars, and coffee

the bed, kitchen and bathroom were clean.

breakfast was only instant oatmeals and protein bars

ask for a room facing the front parking lot if you can

parking

not enough parking.

there was not enough parking.

easy parking, common areas are nice and bedrooms are very comfortable

always like this hotel because of the breakfast, pool and spa

breakfast and location

the friendly staff,quiet,great location,decent breakfast

nice indoor pool, although small

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

parking bays too small.

easy parking unlimited coffee

parking

there were only a few parking spots remaining when we arrived in the evening

my room, parking & front desk were all 3 within 100 of each other

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

there were no laundry bags, the shampoo seemed watered down

they have laundry machines, too

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

the breakfast was phenomenal!

also had a room ready for a early check in

room, clean and updated, good breakfast, nice breakfast room, liked the pool area and the fitness center, used the dryer, quiet, easily able to obtain clean linens

also the gym and indoor pool were not available

clean. has laundry. friendly staff. reasonable price.

the beds were comfy and the pool had a waterfall.

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

the facilities and the gym were nice

there is a little gym and an indoor pool

our kids loved the pool, and the room size was great

shopping, grocery, gas,the hotel was excellent, beds were awesome, breakfast was delicious, pool was clean everything was great

property was well kept and the breakfast was delicious

indoor pool would have been nice too

great location. clean and friendly. breakfast included!!

staff and great daily, hot breakfast

location was good, easy access, free parking, clean rooms and staff was great

great location, wonderful staff, free parking, clean and comfortable beds!

free garage parking

parking

the parking garage abutted hotel, was convenient and free of charge

pool didn't open on time (their listed dates) so we missed a day of planned swimming

didn’t like that the pool still wasn’t open

pool was nice.

we appreciated the meals provided (breakfast and dinner) as part of the room rate.

awesome location, great breakfast

made sure we knew where towels were for pool use, checked to make sure our breakfast

the pool and hot tub were excellent.

breakfast was what we expected easy and filled our childrens belly

we didn't use the pool but alot of other people did and seemed to enjoy it

picked it online for the pool, which wasn't open

pool was clean, chairs provided

it would be nice if they had a veranda by the pool to stay out of the sun

pool nice and clean rooms very tastefully decorated

quiet location right before you get into maggie valley. very clean. nice little pool

the pool could have been cleaner.

next to a rushing stream, so a pleasant place to sit and enjoy breakfast

was no breakfast

too cold the heat was great in the morning and also helped dry out my wet pants from riding to breakfast the next morning

breakfast wasn't served, we always went out and ate or brought our food back to room, it had a

she said they were remodeling office and working on having breakfast for customers

the parking does have some issues, as a lot of customers are bikers and therefore, once they park their

parking is limited. amenities could be upgraded

only bad thing about this place is the parking lot

parking lot a little small for larger vehicles but not a deal breaker by no means.

parking was limited