price, location, cleanliness, and breakfast!

room we were put in near laundry room

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room was also dirty and strewn with

a granola bar added to the continental breakfast would have been helpful.

was parking in the back, but when the hotel is at capacity

weekends), it can be a little cramped

parking is very tight

plenty of parking, and convenient to shopping and dining in black mountain

it's within walking distance to downtown black mountain with plenty of parking

breakfast and the coffee bar was minimal

loved the location and bar space

was a huge bummer because we couldn’t enjoy the bar area until after 8

the property has a bar and many different areas to congregate

the first floor had lounging areas, and a social area with a large, open to the public coffee bar that switches to a cocktail bar at night

my kids especially enjoyed the salt water pool

indoor pool was wonderful, clean with a pleasing aesthetic

indoor pool , small gym and a garden

lovely front desk and breakfast staff

we are missing the full continental breakfast, very anxious for that to return.

liked the well lit parking lot and abundance of security cameras in the parking lot

guy smoking weed in the parking lot

comfortable, safe, convenient parking.

parking was a breeze, and they options for electric charging stations as well

it is located behind the parking lot

decent breakfast, good location

the cleanest, great tv channels, great breakfast, everything about it is amazing

was ok, juice, tea, hot chocolate for the kids, had by english muffin with peanut butter each morning and the kids enjoyed the waffles

stayed there the night before dropping my kids off for camp

the rooms were very clean and decor lovely. continental breakfast was great.

the gym was still closed :( i get that it was for covid, so its not the fault of the hotel.

loved the view for sunrise, and the pool along with the gym definitely came in handy for my boys(kids) the breakfast had an excellent spread

the gym was well kept up

nice pool and breakfast room

gym perfect

we didn't like the fact that the pool and gym were in different building across the parking lot.

charged for ev charger

i loved how breakfast was still included during covid as a ‘grab and go’ style, where as another hotel i

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not have

bonus: ev charger made life easy traveling in a tesla

breakfast and service was great.

breakfast was very diverse in the selection

no laundry facilities

spa and fitness room

nicely appointed pool and fitness area

nice amenitys breakfast was nice not very much but nice

very friendly staff. clean laundry room.

breakfast was lacking

breakfast wasn’t much to eat.

nice to have a laundry and the washer and dryer took credit cards

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

clean rooms, courteous and attentive staff, stellar breakfast.

i really do miss the continential breakfast you served in the past

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

fitness room

there was a bar on site and they made food

glad to have the gym

we enjoyed the bar and the fire pit

i did do a load of laundry, $5 plus soap

the indoor pool.... the water temperature was ok but the air was to cold

lady at breakfast was super

to replacing towels and they never restocked anything in the room, so we ran out of body wash, kitchenette supplies, and the shower wasn't cleaned properly

i used their laundry facilities

also got a chance to check out the gym that was great definitely up to-date equipment with a view into the pool room so j got to watch

a big plus for us was the two tvs; the kids had their own space to relax in the living area while we could unwind in the bedroom area

fully stacked kitchen

the breakfast was cold when we came down at 9am.

the room had full kitchen and it was spacious.

the kitchen set up was great especially if you're staying for a week or more

laundry room on-site

the parking is not user friendly, tho this is the mountain area & they did have additional parking

friendly staff, clean room, tv size, beds, free parking and excellent free breakfast.

parking lot well lit

the parking lot was not well laid out

small parking lot

had decent parking, well lit.

staff, quiet atmosphere, parking.

more parking

for as close to downtown as we were, there was plenty of free parking, everything we needed in our room

rooms, delicious breakfast, plenty of parking

only thing that i would say could have been better was the breakfast

everything was perfect beds location and awesome staff free breakfast and wifi

breakfast was good and location was great

fabulous breakfast r restaurant right down the street, cornerstone

the breakfast could be a little better

amenities: (hot breakfast, swimming pool, whirlpool, gym)

pool and hot tub, clean hotel

reception staff, swimming pool, spacious room, laundry facility

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

great bed and pillows and nice pool area with excellent location and great parking.

clean, big comfy bed, sparkling pool & hot jacuzzi, friendly service

there are free washing and drying facilities, free gym, small swimming pool and jakuzi and complementary coffee in the reception area

the kitchen in the room was amazing!!! also, the laundry facilities!

the pool and hot tub were great and the highlight was of course the roof top

laundry facilities, gym

the staff was very friendly and the breakfast was great

breakfast the next morning was really yummy

friendly staff, delicious breakfast and comfortable bed

the porch in the front was fabulous for relaxing, having some wine, even breakfast

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

we loved the breakfast format too

loved the style of the b&b. loved the location. loved the breakfast.

my husband is an eggs and bacon guy. so he didn't eat breakfast.

fabulous breakfast and afternoon drinks/appetizers

super nice, super clean, friendly staff, friendly guest, variety of free snacks and breakfast

the location, it had free parking and a pool.

location, clean quiet comfortable room, great staff, free parking

great staff. excellent location. lots of parking.

free parking

location and free parking

we loved the pool and hot tub too

the restaurant and bar were not available the entire time of our stay.

was spacious, comfortable, and centrally located in asheville, the on-location restaurant and bar was utterly incredible as well

fireplace , full kitchen and jacuzzi

spacious rooms were well appointed and comfortable. kitchen and in-room laundry available.

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

the rooms including the kitchen had everything we needed

traveling as a family the space was perfect — including a sitting area as well as kitchen

the kitchen and laundry were an added bonus

loved that it had laundry in our room that’s a bonus

i loved the cleanliness and all the things in the kitchen

loud kids in room above running at all times of the day and night.

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

the room was large with a small kitchen and sofa/sitting area and the bed was super comfortable

clean comfortable quiet great breakfast excellent location

loved having a small kitchen in our room

parking is easy

parking. access to building. location.

not much handicap parking

parking was tight, had to overflow to a near by business.

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next door

the waffles were great! very appreciative we got a late check out time of 1pm!

very close to builtmore and had nice breakfast.

the breakfast had lots of choices and was well stocked, even at the end of breakfast time

breakfast wasn’t available

complimentary breakfast, great quality of bed (i've been in highly priced hotels with poor mattresses ), great

all good: location room parking

the location and the covered parking. breakfast was great!

renovation,, parking, no bar, no vending machines

lots of parking

parking area, decent breakfast, fluffy pillows

indoor pool was cold

the breakfast area is a little small for the number of guests .

i love that they had a laundry corner - very convenient

close to biltmore and biltmore village. also like the laundry facilities.

they had many options for breakfast and gluten sensitive foods too!

safe, well lite parking lot

hotel property is in a very convenient location, with plenty of free parking

onsite parking was convenient and free

parking was a little far then i was expecting.

also enjoyed the free parking

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

the boys loved the pool and hot tub

the omelet bar was excellent and with lots of choices, we ate breakfast each day there.

i liked the lobby and the gym had a peloton bike which was nice.

very clean. the pool was very nice.

our kids enjoyed the indoor pool

swimming pool

a little noise from kids next door but only for first night

not expecting to have the nice bar and dinner choices when we came in a little late

check in they did not have us in pet friendly room which i requested at booking

breakfast is comparable to any category 3 type hotel chain but available 6-11:30

didn’t eat breakfast there.

perfect for us as we traveled through with kids and a dog

the pool's been closed for ages

the bartender was very friendly and we enjoyed hanging out in the bar

we also slept on top of the covers and the pool closes at 7

there is a clear, large swimming pool in the back yard that also offers shade from relaxed reading

an update and pool restaurant and bar were rented out and we weren’t told about it til

hotel, food, staff, room, pool, everything was perfect

would be nice to bring back the hot breakfast

great place awesome staff wonderful breakfast

very quiet.very clean. and the breakfast had a lot to choo

great staff, clean room, good breakfast and great value

hard to find, hidden behind tees was told free breakfast but not the case

the location, pool and breakfast were excellent!

clean & comfortable- breakfast was excellent!

breakfast was great! minutes from the wedding venue and shopping!

breakfast buffet was a bit cheap.

breakfast not great.

we also took advantage of the guest laundry room which was very helpful as we had been on a long road trip

the hotel was amazing, clean and everything great. great breakfast, pool, staff and rooms.

clean, plenty of linens in the room, was impressed that hotel provided guest laundry facility (we did not need to use), room and bathroom were spacious for 2 of us

location, bed was very comfortable,well equipped fitness center

free breakfast had lots of awesome choices

we were on the parking lot side of the building. but we didn't mind.

and views from room, common areas are well lit open & airy, amenities onsite, golf course, parking & hilltop views

staff great breakfast good and excellent wait staff parking ready and dog friendly,

couldn't really open up the blinds in the room without the whole parking lot being able to see into your room

there was a lot there for you to do. generous parking lot & well lit.

the gym and laundry facilities always kept clean

otherwise property is clean with heated pool and gym

breakfast was very good, lots of fresh options

the gym and laundry facilities always kept clean

indoor pool, grills, workout room

they had a hot tub rather than just a pool

cleanliness and breakfast

very clean and great breakfast

some sliced cheese on the breakfast bar would be nice. and mustard

the customer service and breakfast in the morning and how soft sheets are

location was good, easy access, free parking, clean rooms and staff was great

the parking garage abutted hotel, was convenient and free of charge

convenient parking

great location, wonderful staff, free parking, clean and comfortable beds!

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

no much they can do about it but marajuana smokers in the parking lot.

parking had plenty of lighting

been staying there a lot and they closed truck parking

it was clean with nice staff and plenty of amenities. parking area was well lit.

clean. good parking well lit. breakfast!

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

kitchen stove needed repaired front was falling off

the kitchen and bathroom were well equipped and very clean

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

parking is very odd for handicapped people

easy parking, common areas are nice and bedrooms are very comfortable

there was not enough parking.

ask for a room facing the front parking lot if you can

parking

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

breakfast was only instant oatmeals and protein bars

the bed, kitchen and bathroom were clean.

breakfast was packaged muffins, granola bars, and coffee

thank you for the lights in the parking lots

parking

there were only a few parking spots remaining when we arrived in the evening

my room, parking & front desk were all 3 within 100 of each other

easy parking unlimited coffee

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

always like this hotel because of the breakfast, pool and spa

breakfast and location

we enjoyed the pool &jacuzzi, grab and go breakfast was good

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

breakfasts and the laundry facilities were down

we used the fitness room and the laundry services to do a load of laundry…no complaints

comfortable beds, clean, and several restaurants nearby. hot breakfast was good too.

pool was being worked on while we were there and the construction made turning left into the

hot breakfast was not very good

location, staff courteous and helpful. breakfast is back, clean, not noisy. will be back

get a lot further in our summertime readings and soaked up the hot sun and views from the outdoor pool and hot tubs

the beds were comfy and the pool had a waterfall.

breakfast was amazing. and the sheets and blankets were super cozy.

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

the bartender was so friendly and smart

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

indoor pool would have been nice too

friendly, rooms clean, hotel clean, pool clean, breakfast was great

pet fee was too much, $25 per night

we liked taking our pet and it has outdoor pool and outdoor seating

property was well kept and the breakfast was delicious

great breakfast choices

location shuttle to airport

the breakfast had different offers each day. the room was very nice.

location was great. breakfast ? i was expecting a larger hot breakfast.

breakfast was amazing

parking lot, not enough spaces, weird situation w trucks on side of bldg

the bed was comfortable and the check in was easy with plenty of parking as you can expect from other hotels

to find parking at times

nice decor, parking

hard to find once in parking lot otherwise ok

breakfast ended too early. being charged a pet fee. no inside pool.

breakfast was ok

pool and breakfast

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored in the hallway, as well as

breakfast ended too early. being charged a pet fee. no inside pool.

there was ample parking close to the building

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

long walk from back parking

to building from back parking lot

booking online the room info stated mountain view, unfortunately our view was the parking lot