very hard-working staff, and kind. pretty hotel, super nice breakfast, very comfy bedsheets!

kristina was amazing and my kids absolutely adored her

2 bedroom suites are great size with a full kitchen front desk is very professional and makes you feel welcome on arrival location to destiny

beautiful suite with a spacious and really beautiful full-size kitchen

employee arranged a late check out for me which was extremely helpful and much appreciated

the breakfast was really good.

bar and restaurant on site was helpful

was clean and definitely met my expectations; however, could offer more options for breakfast

hotels provide free breakfast now, this hotel did not

right off the highway, good hot breakfast, plenty of parking

gym was roomy, and had free weights in 5 pound increments from 10 to 50 pounds (other than no 40

everything was lovely and breakfast was the best we have had in a chain hotel.

breakfast was excellent

the person driving the shuttle the morning we left was rude and careless with our items

everyone was super friendly and the breakfast was a perfect start to our day.

parking was ample

easy parking and the room was cozy and clean

size room with mini frig & coffee maker, great location to syracuse airport and university, free parking

husband had an accident in the parking lot

property, really high ceilings in reception , good parking

if you have kids with you, dont stay there

very clean and staff was excellent ..definitely will stay again. breakfast was good

breakfast just doesn’t substitute for your usual fare, but it’s understandable

great location close to the airport. the breakfast and the gym were great

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved the lobby with the fuse ball

to airport and all employees were great and polite and helpful bar was great and so was the band that played that

breakfast bar was not very well stocked when we went down for breakfast

and comfortable room close to the airport great breakfast shuttle service to destiny mall drink

no complimentary breakfast, had to pay for it.

free starbucks coffee /tea anytime in the lobby . bar on site and pool /spa area nice

super friendly staff. good breakfast.

amazing servive, great location, clean, comfortable beds, great breakfast .

breakfast, bed comfortable, quiet & close to a lot of stuff

very clean room. really good breakfast.

the free breakfast was way more than i expected

not too bad for a 2 star! i got to do my laundry!

shuttle service to and from airport. also the breakfast

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

the 24 hour airport shuttle was excellent

location, offered breakfast, swimming pool and gym access

proximity of restaurants, etc., the pool!

the 3rd floor elevator door was dirty and no pool

the room and gym was nice breakfast was okay

breakfast is a great bonus

breakfast very good location very good

breakfast in the a.m. always helps. friendly and welcoming staff.

fitness center was not well equipped and machinesee were not maintained.

bar at the onsite restaurant daniella's is always fantastic

the room was clean and comfortable. the bathroom was very nice, as was the gym.

great views of the harbor. early check in was much appreciated.

the pool, with the floor to ceiling windows gives

didn’t like the fact that we just allow kids to run up and down the hallway raising all hell late at night and go into the gym and slam the

amenities. a bar that stayed open past 9 on a sunday. food options. relaxing dormitory feel.

the desk clerk at check-in didn't know there was a fitness center

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

it was nice that breakfast was included as well

laundry was a welcome surprise

hotel was clean and quiet. good breakfast.

the lobby, bar & restaurant areas were nice.

horrific near the laundry room and gym

bar, restaurant and breakfast bar

i also really enjoyed the breakfast

eggs were bad. ditto the sausage. room was good. grab bar needed in shower.

no breakfast but was very nice. loved the spa tub.

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

spa tub was amazing

spa tub was fantastic. very quiet for the area! staff was excellent! room was clean.

i love the spa tub

they have coffee downstairs and they started serving breakfast which is really nice

there was not breakfast but i was aware of that from the beginning

having complimentary breakfast was great and while i would've liked more options for food, it was good nonetheless

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

nice,clean,comfortable room... nice gym...nice breakfast and free parking...

early check in and later check out than most places

it is very near the highway and has gym, laundry, ice machines

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

was clean, comfortable & had everything that we needed, including breakfast

staff, lots of place to park our truck and trailer, quiet surroundings

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with us this time, it would be a great place to stop for the night with them in

the hotel breakfast was less than desirable

breakfast was basic - fresh fruit and yoghurt would have been nice

fridge, lots of towels, good breakfast that included waffles, microwave was clean, very close to all the tracks i went to for

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

breakfast was only two hrs from 7 to 9

breakfast bar with nice selection of food

large room, very quiet, bar and breakfast available. rooms bright and well appointed

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

very nice front desk staff as well as the folks working behind the lobby bar very friendly

great addition with the bar and food

please extend the breakfast hours

so we can watch something different than the kids

cleanliness, service, friendliness, convenience, breakfast, you name it

friendly staff, clean rooms, breakfast was so good.

staff was very accommodating to our early check in request.

i was able to get a early check in so i could get to school and work on time

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

the kitchen was updated and fully equipped to make meals

person whom stayed in the room before me rag still on the shower upon checking into the room no pool worked no fire pit no jacuzzi worked paid for a price had free cancellation but not refunded

i also enjoyed use of the fitness center

staff was very nice, bed comfortable, pool and hot tub was fantastic

liked the room, nicely appointed, nothing lavish but, spacious with a small kitchen, nice size bathroom, and a nice work area and dinner

having free laundry and a kitchenette in the room

they offer free laundry and staff was great

price of laundry detergent no pool

either included or at cost, though i understand it is an extended stay location and we had a kitchen, with our late arrival and next day departure, prepping and cooking meal

the pool wasn't open ud83dude2dud83dude2dud83dude2d

the color of the pool water, it looked dirty

my kids loved the indoor pool

liked the pool for the kids, room was clean and comfortable

the location and pool.

the continental breakfast exceeded my expectations

oh and the breakfast was awesome, loved the chef

the breakfast was excellent. we enjoyed it.

breakfast was great

breakfast was much better than expected too

the pool was not open and neither was the fitness room

having resturant bar in building and swimming if kids wanted to go

breakfast was not breakfast

equipment was missing from the fitness room

hotel breakfast area, pool and fitness areas were fairly well maintained

my kids kept asking me why i was so cheap

like kids pulling fire alarms all hrs

kids running and screaming

kids running around screaming and knocking on doors

place is very old and i did not feel safe staying here with my kids

the breakfast was a little lacking in items

i like the late check out of 2:00 and i like the fact they worked with me to check in early

more breakfast items and leave the coffee out all day.

breakfast could be better, very skimpy

i needed a place because of a snow storm and they allowed early check in.

love the amenities - food great, bar convenient

we've enjoyed and loved our stay... hopefully with swimming pool and a bigger gym

none of the amenities were available, ie restaurant, bar etc

free breakfast was excellent

nice hotel. breakfast was good. peaceful room.

extremely friendly and helpful staff if you have kids there is plenty for them to do

noisy kids in hallway.

the breakfast was incredible! lots of selections, plenty of different types of food offered.

my kids thoroughly enjoyed the indoor basketball gym.

no turkey or beef products for breakfast

i didn't worry about parking here

easy parking

parking by room entry door

parking lot was little small but was able to get a spot

good location, clean facilities and week long parking when we left from the airport

location, free parking, free internet, comfortable bed, clean room, nice warm pool and hot tub

didn''t like the long walk from the parking lot to the elevators

good hot tub. nice pool for laps. ample parking for a sprawling hotel.

clean and easy access to hwy's. staff at desk friendly. free parking was nice as well.

free parking is a plus

clean, quiet, great breakfast

breakfast and location were also great

their had to be 18 kids in it and 4 adults

especially when we walked in to find 11 big kids swimming too and could barely get in

clean easy access beds comfortable breakfast was delicious

the wifi works fantastic and you can do laundry and use a small gym

the wifi works fantastic and you can do laundry and use a small gym

hotel has complimentary breakfast, happy hour (with light meal) and complimentary laundry area

from the front desk there were young people hanging around the elevator when we got off and then kids were running up and down the hallway being noisy but at quiet time it was

it had a kitchen! i did not expect that at all

we took advantage of a king suite that came equipped with a full kitchen and pull out sofa

our kids loved the pool too

5 hours just bought milk and groceries for our suite because i was traveling with two kids (9 year old and 5 month old) for a very important drs appointment and i ended up spending an

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could swim and feel like we were on a mini vacation

guest with pets but very responsible for taking care of there waste loved the jr suite beautiful kitchen with everything

the pool/hot tub was nice. convenient parking. good location

friendly staff and location. easy parking. fairly quiet

notified there was major construction going on prior, we found out when we drove up and it made parking a nightmare because it was limited due to all the dumpsters and roped off areas

easy access from freeway, convenient location and easy parking.

the property was food , big clean rooms , enough parking quite place

the breakfast and kitchen staff was excellent service

indoor pool, gym, bbq station outside the building

was friendly, everything was very clean and breakfast was wonderful

breakfast was great, room was nice and clean, excellent stay.

the breakfast was nice a hot breakfast is what we enjoy for mornings so it was very enjoyable

good price, good breakfast, good service

so comfortable, the shower head was amazing (had great pressure), and i loved that i got a good breakfast before work

very friendly staff, clean pool.

the breakfast was ok but no complaints

breakfast selection was decent

we were able to get a late check out and the front desk assisted with my questions over the phone

the pool waiver/ key system was inconvenient.

pool was freezing, and they had the air on

pool was very small

guest laundry facility was good and appreciated

large room,clean,good breakfast selection

lady in the lobby for breakfast was absolutely fabulous

pool water was cold for a indoor pool

very comfy beds and the kids loved the pool bkft was awsome

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

the room was clean and comfortable. the breakfast was excellent with many options!

pool was chilly

it was very clean, staff was super friendly, and breakfast was nice !

family loved the pool

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn't go back swimming and the came down to the lobby barefoot, wasting

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

keeping my belongings in my boat because they have many cameras in the parking area

what they called a breakfast was little mini chocolate chip muffins which i could not have because i'm allergic to

laundry room washer leaks and dryer dosent heat up

no quarters for laundry machine. dryer was rather weak, had to run it twice.

a better choice for breakfast such as waffles and fluffy scramble eggs fruit cup bananas

i was able to eat breakfast in the room which made things easier for me

very nicely renovated very clean. it will be really nice when the restaurant and bar are open

it’s beautiful, breakfast was great & coffee on the

bed, clean and modern room, small fitness center, and decent breakfast

love the woman who takes care of the breakfast buffet

everything was good jacuzzi heated pool food

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

really isn't a bed and breakfast as breakfast was not served

like to have had some more breakfast options

this was one of the beautiful bed and breakfasts we have stayed in

breakfast

the bar in the pub at the sherwood inn, which is next door and same owner as hannum house, is small,

leisurely pace for guests. never felt pressured. gardens, of course. spa facilities.

fitness room, spa area, and hot tub were terrific

the spa services were all booked in advance

there information about pool rules, but we were surprised there was no pool at this location.

spa was exceptional.

i was disappointed that the pool was not available.

old school charm of fingerlake motels. love the pool!

we were in the middle of a heat wave and the pool was empty and not available

pool was closed and no continental breakfast all of which were due to covid precautions which is

they had a pretty heated pool