garden and pool

calm, nice grounds, good pool, sense of serenity

large clean units in an area where we could walk to everything. secure parking area.

spacious, off street parking. staff helped with bags up two floors

the pool, the parking and breakfast

parking and restaurant

says it is a 4 star hotel, i couldnt even find a bell boy to help with my baggage no helpat the parking place, brakefast incluided, no options for it

good situation parking

if you can get a room overlooking the pool it will be quieter

there is secure parking, and the staff is helpful and friendly

location and parking

clean, gated parking

but not enough parking, i had to leave car outside and they then take it elsewhere to park, noisy neighborhood

a parking space, had one reserved, drove out for dinner, came back and my space was altrady taken,

parking lot is tiny

noisy neighborhood, not enough parking, tariff changes

wifi: strong wifi overall: the noise is awful in this (newly build) hotel

the service was very good and their new pool is awesome

beautiful place, awesome pool, great price.

good place to stay a night, with a very good breakfast.

water temperature can be easily adjusted and the spa tub was amazing

the staff was so friendly and helpful! loved the service! complimentary breakfast was great too!

swimming pool was not heated

place, quiet, nice pool

the free breakfast was delicious

one had towel provided for two guests and one bath towel each which had to be used also at the pool

pool was dirty- plastic cup and dirt on the ground and less water in the pool

pool was dirty and less water

swimming pool was not heated and we only found out when we arrived

it has staff during the afternoon and a gym within its building has staff who can call to bring a staff member to assist one

seating area around the pool

great breakfast!

the gym area was quite simple, but has everything you may need.

room is very nice, the included breakfast is nice as well, and the location if you're going somewhere in tepotzotlán's center is

it’s clean and you are paying the fair price of what you re getting. basic but good breakfast.

the breakfast was excellent, the bed was comfortable, it’s very close to the bus station.