parking handy

the pool hadn't been vacuumed or skimmed, the trash was overflowing at the pool and the we had to ask

breakfast offered no protein nor dairy

the breakfast was awesome and it was quiet

love the staff, cleanliness, hospitality, location, breakfast, proximity to everything

good breakfast

i like it, it was nice, comfortable. i like the parking

i liked the gate around the parking lot, it made me feel safe

i liked having the security guard in the parking lot at night

glass in the parking lot, some pillows smelled like sweat..

free parking on the site

of the door entries to the pool didn't work and we had to ask at the front desk (i think the battery had gone flat)

pool was out and didn’t like the location other than that all was great and our night check in

no pool chairs

little spot and they had dove products for toiletries which felt fancy and the breakfast was good and seemed like they refilled it often

breakfast was awesome (they had warm cinamon rolls)

kitchen was not furnished, but items were brought in a timely fashion after asking

i like the kitchen i like the breakfast

i had a whole kitchen but no pots, pans, silverware, glasses , plates etc...

kitchen, sofa bed, the amount of room you have, and the beds were very comfortable

i like the kitchen i like the breakfast

clean and comfortable. better breakfast than most.

all of the noise from the main check in office as well as being placed by a maintenance room and laundry facility

the pool overall does not look same. could not find the iron located in room 410.

how clean and amazing room was ! breakfast

rooms have minifridge, microwave & we save on food eating the full free breakfast

the breakfast was good the room was large enough

spa tub was big.

advertised room advertised said king suite with 3 king beds, a tea and coffee maker, mini bar, spa tub

center and breakfast was shut down due to covid-19, understandable

the staff and the atmosphere. even during breakfast, management greeted each of us.

kitchenette

kitchen had no kitchen utensils no coffe no breakfast..

kitchenette & refrigerator.

smelled a loud urine smell in the bathroom also the kitchenette didn't come with pots or cooking

full kitchen w/ a full size fridge, a 2 burner stove and a microwave

the location and it's surrounding area. the parking was also very tight.

two violation parking tags were put on my car when what was told to me y that was is because i never received a

new, super clean modern layout, easy access location and amazing parking

no breakfast real food.. no place to do laundry..

better breakfast would be cool but for free who s going to complain , great coffee !!!

very good breakfast and near the airport

breakfast included

breakfast was good; i just wasn’t so pleased with the eggs

and the advertised buffet breakfast did not disappoint

great value for money. generous breakfast with eggs and very good coffee. very clean room.

like the fact of a gated parking lot at hotel

location is good ,bed comfortable ,good price,free parking

they have 1 elevator that inte front, parking is mainly in te rear

parking lot filled with broken down cars men were trying to fix

that you need gate code to get into parking lot

laundry machines were dirty and didn’t work

laundry room door didn't lock

broke down and was replaced quickly, room was big, couldn't hear other guests, laundry room was ok and secured, kitchenette was decent, bathroom was

typically hard to see at first parking lot access in the maze of urban sprawl that is houston

lots of parking, location on, exterior of hotel looked nice and clean

it s is seriously wrong to force them to pay additional parking

staff was very accommodating. parking was great.

typically hard to see at first parking lot access in the maze of urban sprawl that is houston

breakfast prepared at the bar was great

indoor pool, exercise room

was perfect only thing need to change is the pool it need a pool water warmer the pool

clean pool gym lack of breackfast but was told nlt included.

covered pool

location good and brought my own breakfast

breakfast no coffee in room or on site get your own everything recent refurb but skimped on

breakfast was small variety no meat

was very nice had a nice stay wish it would have had breakfast like it said it did

hard to get to or go anywhere, very noisy outside, room was poorly cleaned, and continental breakfast is a roll and fruit

excellent parking

parking lot has only one enterance n exit

the facilities were also lacking, particularly in terms of parking and airport access

the parking lot pavement was good, ie no garbage or potholes.

parking lot

enough space to park you car or truck

early check in

the breakfast was okay: the coffee was hot & tasty but the food was a little meh although the waffle

breakfast was great, the area was very clean and quiet

loved everything especially the full blown breakfast that accommodated guest even when the power went out my last day there

i appreciate how well they accommodated my early check in

great customer service, free breakfast

tv was entertaining for the kids lots of

didn't like the fact that i booked the hotel with the idea the pool was open for the kids and us on new years eve

without wondering if something is crawling on me or was the room/bathroom clean enough for my kids and yes it

food for breakfast great one lady everyday working hard on that food and it's best for hotel so far beds so

hotel was noisy due to kids above us running around and the doors slamming for a couple of hours

always come to the holiday inn express and when i come i always enjoy the pool i love the breakfast the staff of very friendly it's a home away from

breakfast was delicious and location super clean. friendly and attentive staff and service.

not quite enough seating in the breakfast area but overall wonderful.

clean. quite. comfortable pills. fresh made breakfast.

the breakfast was fresh and the area very clean

room is very cozy. the view of the pool is beautiful.

great location good gym and swimming pool.

our room was at first floor, just need to open the glass door then walking to the pool!!!awesome

the pool was nice although cold and not heated there was a gym in the business center and the breakfast was really good although there wasn't a lot of coffee

in the entrance there was a group of men smoking w**d and making feel not safe for me to get my kids out of the car

it did exceed our expectations, very modern, provides gym center and laundry facility

the gym was fully operational

treats here and there as well near the front desk that are for purchase (they’ve got like laundry detergent and some other goodies too if you need ‘em) - nice little pool area, i can’t

good breakfast. had a safe deposit box on front desk. free parking

breakfast was very good

the comfort, the staff, and the breakfast was exceptional.

laundry on site and breakfast

no pool

free breakfast

breakfast was delicious

great parking options that are free

parking was easy and convenient, and the elevators are fast

parking, sufficient elevators, friendly staff, bottle water in the room, and the comfortable bed

security up in front liked how it was its own parking garage

was security in the parking lot/garage

breakfast could be better

clean, breakfast is great, and coffee maker in the rooms

i wish they was a hot breakfast offered but was still happy.

they need to improve breakfast.

the breakfast was lacking.

i also didn't like that there were people that popped fireworks in the parking lot very close to our vehicles

very clean and large room, large clean parking lot with beautiful greenery around

nice room, spacious and clean, parking is great with easy access to the room, friendly staff and overall a great stay

very nice and clean. very private parking lot.

breakfast are excellent clean bathroom facilities and services are excellent and they security parking area watching videos

the place is clean, well maintained, parking is fine

room was bigger then i thought, breakfast was better then i expected for a motel, the parking lot lighting was well lite

outside is a very large pergola area & a small basketball court, the parking lot is clean & is well lit at night

a little more parking spaces.

parking lot very well lit & curtains thick enough to block the lights

the staff was so kind. the light breakfast was great and it was such a clean hotel.

the breakfast, and the bbq grills

the breakfast was so good. i’m a big oatmeal lover and bacon. they also offer free dinner

breakfast both mornings was excellent

our room seemed to still need kitchen counter updates

early check in was free

no inside pool

this makes the hotel not really suitable for family with kids

very friendly peacefully workers was polite free breakfast the gym

outdoor swimming pool was pretty small

the breakfast workers didn’t want to fix the pancake machine...and they stop breakfast early

did not work found a vile of co cain in stairwell loud music playing till 6 am in parking

google maps had us in a warehouse parking lot so i called the hotel

is inconvienent to access the parking lot from gessner road

very difficult access to parking lot.

the breakfast was amazing

the area was nice security was great in parking area

i very much appreciated the security that was always present in the parking area.

free parking.

amazing staff, the decor, the room quality, freeway proximity, and the free parking make this hotel very difficult to pass up when it's available

nothing out place great staff very clean , and well manage lobby area clear need more handicap parking

parking garage was a far walk

big parking lot

parking- close to airport

nice room, and plenty of free parking

the parking lot

i did not like the parking.

newly paved secure parking lot, our room was newly remodeled, other rooms in process of remodeling

easy check-in n checkout, good parking, place is really clean.

kitchen facilities- countertop stove & refrigerator

there was a full size refrigerator, microwave, cooktop and a kitchen sink in the room

clean wifi free parking

to the area i was afraid the hotel would be rundown like most others in the area and that parking would be risky

clean, modern, quiet, free parking and wi-fi, near airport

free parking and shuttle to airport!

location and free parking

pool was clean

friendly staff,shuttle, great housekeeping service, and clean swimming pool

the pool

that noise at the pool after 10. and it was all small unattended children w no lifeguard.

the slide door to the pool area for my dog

we coul smell it in the parking lot, stairs and the bad odor was coming into the room

parking lot illumination was good

that is very clean. spacious parking space.

parking was ok

i love the spa and the comfort of the bed and plenty of privacy.

i liked that it had a full kitchen (i

in suite safe, hot tub and heat pool or make use able year round (covered, climate control enclosure )

the hotel was very nice, clean, breakfast was very good. the staff is very friendly

pillows weren’t soft and breakfast didn’t have a good selection

breakfast was delicious there was a wide variety and it was served hot

i loved the easy early check in at 630 am

small restaurant with limited menu and bar .did not eat breakfast. staff was very friendly.

the pool was closed my daughter was disappointed about this

fitness center and pool area are nice.

the pool and spa is nice as well

ambiance, cleanliness, decor, room amenities, restaurant, food, service at the bar, and fitness center

breakfast was lacking

didn't eat breakfast but it looked

the breakfast was great and the beds were very comfortable

polite and accommodating staff. clean rooms...great location...fair price and good breakfast

the breakfast. the staff were very welcoming. very clean comfortable room and bed.

the breakfast was good and the location was amazing and thank you

the pool area was t open

love everything i can’t even do some carne asada and enjoy the pool with my kids it was amazing thank you so

when i took the kids to the pool there were no towels i requested towels and again the lady didn’t seem happy about giving me

breakfast was ok, little disorganized in its layout, but not a big deal

loved the fact that they were close to the freeway, had laundry facilities on hand, and a work out room

hotel is nice the gym and pool are well kept

laundry facilities were fine and plenty of room for parking

more options on the grab and go breakfast

we got here, there were no utensils, pots, pans, soap or really anything in the kitchen

breakfast

a little more of a breakfast would be nice.

they have basic utensils in the kitchen which was very handy

they have a pretty nice laundry room and vending set up, as well as anything you might need in a kitchen such as pots,pans utensils and for free

the kitchenette

had already checked out) the parking lot was so small, the breakfast was trash and not on time, and the ac in my room did not

the room was very spacious with great amenities, easy parking and access

one entrance to the parking lot was blocked with a golf cart and cones at some point during the nights and the front

it was clean and breakfast was good, had parking security was nice.

not much parking

room was big , bed was comfy , secure parking . the staff was friendly . good price !

was a huge surveillance monitor behind the bulletproof glass so it made me feel secure about the parking lot

the first day i checked in guys were in the parking lot talking about selling females for the weekend

wasn t actual breakfast like i was expecting

breakfast is very meager -- fruit loops, rice krispies, milk, orange juice, half-dozen packaged

left before we could eat breakfast

indoor pool was excellent

clean, friendly, great breakfast, pool.. stocked rooms . comfortable stay

location was great access to hotel is great breakfast was great

clean, friendly, great breakfast, pool.. stocked rooms . comfortable stay

easy access off highway and no problem parking.

large guest room. beautiful common areas. free parking. good value.

the free parking is definitely a huge plus and always available without reservation

location, and safety of the parking lot.

location was great and room was clean. free parking

gym is great the hot tub and pool are perfect and the rooms are so big its like a small

gym is great the hot tub and pool are perfect and the rooms are so big its like a small

cleanliness and breakfast!!

the breakfast

best hotel on budget clean rooms friendly staff good continental breakfast

very handy to highway, c store and laundry next door, clean

clean, comfy very comfortable this is definitely a place to unwind/relax, big full kitchen inside room, flat screen tv (great channels) loved our 2 queen beds and the pillows are

you don't have to get up to turn off the lights when you're ready to sleep, a little more on the breakfast bar and

were not supposed to have breakfast, but they tried a tiny bit

the breakfast could be better.

breakfast was good

was very clean and the pool was great

hot breakfast,comfortable bed,clean,staff very friendly,location, number of outlets in the room

cleanliness, the laundry facility, the pool

staff, room size, breakfast

easy parking, easy check-in, very clean, quiet location, good breakfast selections.

was to soft room was nasty at first my waters from the faucet smelt like pool water not enough parking

good location, easy parking

i was told there was laundry but it was at another attached hotel but they were not letting my hotel use it

unfortunately the pool was closed.

full kitchen

indoor pool

at best but included in the rate so very handy, the room was spacious and comfy and had a full kitchen, although the fridge wasn't working 100%

room with a mini kitchen ;) the lay out of the room was excellent, & we loved that their indoor pool/ hot tub was available during the late hours we used it, that was a huge bonus

the kitchen