bed was very comfy, fancy little drinks at breakfast, delicious breakfast food, clean pool area

pool too small, would have been great to have a deeper end for older kids

love the breakfast and the kids enjoyed swimming

clean and quiet, excellent breakfast.

i had asked for an early check in time and was accommodated which was great

very comfortable and enjoy the hot tub and pool everytime we go.

and comfortable room, laundry facilities, pool and hot tub

and comfortable room, laundry facilities, pool and hot tub

staff, easy to find, great location, wonderful pet outside set up, granddaughter loved the pool, comfortable bed and spacious rooms

pool and spa area was so relaxing and calm

comfortable beds but not so much the pillows. great room with kitchen

breakfast was good and the pet fee is very reasonable

facilities were new, bright and clean, gym was great, they had

instead of simply cancelling breakfast, a cart is available at the front desk and super friendly staff prepares a take away bag

lovely young woman on the front desk helped me with laundry and local information

breakfast was amazing

thank u for the late check out i truly appreciate the additional time with no cost to me

free breakfast, had bacon and eggs with hash browns and toast with coffee

our room was next to laundry and/or storage room and there were carts going in and out of that room till at least 10 or

beds were comfortable. parking spot in front of the room, the hot breakfast, friendly staff.

conveniently located, restaurant and bar attached.

what can a mother and 2 kids do overnight (we just needed it to sleep) that would incur any cost

no ice machine, no microwave, a bit noisy with kids running around.

restaurant and bar located in the same building made it easy to decide on where to eat and drink

is the people in the next room and they have small kids, and they let the kids, jump and yell until close to midnight

the pool and jungle gym

water park and gym

facility had beautiful amenities such as the indoor pool and playground for the kids

pool and play area was great for families

pool with small slide was perfect for our toddler, and the climbing structure was also very fun for

also there was a little snack bar in a hotel (much bigger then in another hotels)

and, my son loved the swimming pool

pool was smaller but other then that it was still very nice and clean, and the hot tub was great

& others in the hotel who came to the pool, our room keys were not able to unlock the door to get into the pool area

bar was a good place to meet people and have a quick night cap

very beautiful room with breakfast.

bar staff were first class

the free breakfast was excellent

we had breakfast included and was good

awesome customers service, great rooms, awesome breakfast

they did clean most of the pool when it was dirty

was very large, very comfortable bed, very nice large bathroom with great lighting, the pool and hottub area was really nice

the pool may be small, but it's a cool refreshing temperature

free wifi nice pool

laundry facilities, meals were good

staff available at bar to get drink in the evening

a 2 queen room (with kitchenette & sitting room ) that i booked for 3 people have only 2 towels, 1 tiny soap, 1 set of

the pool, breakfast, room amenities

doesn’t have enough drinks at bar .

pool. laundry. staff. breakfast. secure elevator

ample parking

easy parking

parking all right

location, cleanliness, staff, parking, comfort, amenities, shuttle service, pricing

especially since their website said free parking at the hotel while traveling

get a functioning restaurant. more efficient laundry.

staff is awesome one night let me spend a few more minutes in the pool after a long day of travel and work

shuttle to/from airport was appreciated

very comfortable bed and the shuttle service

whirlpool was clean but wasnt working

good breakfast, great pool, comfortably beds.

pool and waterslide were good water in hot tub burning kids eyes

pool was great for our kids

great breakfast, nice lounge and warm and clean

it’s so heart warming to see people treat our kids with so

it could be moved so that it sits in the open area between the kitchen and bedroom area

breakfast was ok, there was a family of 5 in front of me and the kids kept touching things and putting them back, i did ask them not

breakfast sucked

the kitchenette was great and the hot complimentary breakfast was great as well.

shuttle but now only uses unitaxi, which could be a problem if you’re travelling with multiple kids

easy parking great location

parking spaces too small elevator wouldn t stop on 4 th floor had to take another one

great location easy parking

small thing. towels needed replenishing at the pool. and the door to our room was stiff to open.

the hot tub and pool were operational and fun

got to upgrade to a suite for $10, gave me early check in. great stay

breakfast and location

rooms are more like suites. ours had 2 tvs, fridge, microwave, large desk. hot breakfast!

laundry

dexter opened the door to the gym (not in use due to covid) and left me in there

hotel is experiencing construction upgrades which reduces parking close to hotel.

the parking is not great

you could hear traffic and sirens all night very hard to find a parking spot as they are doing renovations and the usual parking lots are

always enjoyed the covered parking area, but this was under renovations at the time

found hard to get in and out of parking lot

came as a couple and left the kids behind but could hear other peoples kids running up and down the hall until midnight

i checked in late at night and had late check out and they were really helpful

4 customer service staff go out of the way to help me to print some important documents 5 the shuttle suv driver was very friendly and helpful

and their driver for the free airport shuttle was very quick to get ready to go

eating area, food was limited so did not have full breakfast

it’s new and nice - felt very safe as a solo female traveller - good gym/hot tub - huge beautiful rooms w extremely comfy beds

swimming pool and the restaurants

pool.gym

pool smaller and not as comfortable as on the picture

no pool towels

lots of parking and restaurants on site.

comfortable beds. coffee pot and real mugs. good parking

the parking lot is full of sand due to next door

leaving our van in parking lot after check out to go to out medical appointments

parking. not enough of it.

waiting long for shuttle

i think the gym needs better equipment

really good bed very clean nice and quiet room breakfast was good friendly staff

the ventilation, air quality, having kitchenette, and access to kitchen wares.

shuttle and dinner were complementary

parking, location, clean bedding, water slide and pool, service

characters loitering in parking area -some asking for money

room was great, excellent breakfast buffet, lounge, pool, waterslide, ample parking, short cab ride to canada life center

the parking lot was crowded by taxis

safe pool for kids, big rooms, comfy beds, lots of parking, has a nice restobar, spacious lobby, and friendly hotel staffs

just inconvenient to park outside of the premises, you should finish the construction in the parking as soon as possible

clean, free break fast, nice parking lot, pool with drinking water free

less parking availability

free parking is always a bonus, and the included breakfast was very good as well

the parking lot should have better snow removal

facilities are impressive, especially the pool which the kids loved

the facilities and the breakfast

suite was very nice. comfy beds. nice pool and very good breakfast.

everything . the rooms were nice and cozy the pool was good

small party with his friends and i love it that they were able to enjoy the bonding including the pool

i seen kitchen staff coming out frequently to check on supplies

breakfast was awesome, room was very clean

breakfast was only liquids, and just a granola bar (which was relly little)

very clean , great breakfast

about the safety of the parking lot when there were some obviously drunk patrons from the bar in the area

plenty of parking, some under cover

parking ramp is a little challenging, the support poles for the upper floors are placed in very

parking kinda tight

the entry from the parking ramp could use some cleaning. trash blows in there.

good parking

nicely updated! room was very clean and comfortable! breakfast was great. kids loved the pool!

should keep the water in the machine in the dinning era instead of going to have to run into the fitness

breakfast was excellent and saved us having to go out to eat

we like the breakfast and the convenient location, the kids love the swim pool.

a calm and relaxing pool area, with a hot tub and water slide was a perfect way to end our stay

parking, we had to wait till 10pm to properly park our vehicles

broken vehicle glass in parking lot

free parking was big added

great location; good parking; amazing slide and pool area!

the facility was easy to access and there was plenty of parking

and there’s a water park

the pool f0or the kids

nice kids pool area and great amenities all within the hotel

yes my kids loved it

was good. noise with kids screaming until having breakfast..

i arrived very early and the pre-approved an early check in also

location to my work, friendly staff, ample parking

bed, good parking, good access to the u of m and the highway

side parking lot is not spacious.

easy location and good parking, great access to the places i needed to get to.

onsite parking

next door neighbors on both side were very loud and kids were making a ruckus at 10:30-11:00 saturday

was a lot of noise with kids running and making noise in the hallways door, slamming, which caused the dog to be barking on

friendly staff. great breakfast. close to the university.

the staff,breakfast and the ambiance

the kids loved it

a well-lit desk area separated from the tv area, a built-in night light in the bathroom, on-site laundry at reasonable cost

facility had lots of things to do, pool spa and restaurant and a lounge and laundry.

location was good- very close to the exit of the town. breakfast is nice and it was included

breakfast not great but nice it was free. great to have bowling lanes in hotel. beds awesome

breakfast is fine. not so much for kids but still we enjoyed it.

bar / vendor attached, plus restaurant

after asking, you pay for you room at the bar and they give you a key

staff at the bar were just as nice as last time, the room was clean and overall a good value for the price

since we arrived really late we checked in at the bar since the office was closed

had chance to go to the restaurant and the bar attached to the hotel while staying, both had excellent food

friendly staff, clean rooms, comes with desk, bed, television, bar fridge

the bar was only good party

great hotel, location, pool

deal however did not realize it was double beds until we got there and all weekend noise from the bar did not make this stay comfortable at all along with a surrounding guest

great pool slide for the kids

it was right beside the bar and the door to come into the rooms

the rooms were a good size, the beds comfy, the pool itself was a little small but the waterslide feature made up for the pool size

it had a bar in the hotel.

hotel is attached to a bar and vlt gambling lounge, which gives an atmosphere that isn't the greatest

active bar downstairs

is essentially a bar at the ground floor, is loud for hotel guests, and isn't really a quiet or updated facility

i didnt like the fact that the bar and vendor closed early on a sunday

room was nice and spacious, the beds were super comfy and there s tons of free parking

there's lots of parking, including out back where larger units like truck and trailer can park

parking lot front and back of the facilities needs maintenance

outside of building and parking lacks curbside appeal

had everything i needed and tones of parking

parking was plentiful and free

cleanliness, friendly staff, comfortable rooms! good location easy parking

lots of parking. ease of extra amenities. housekeeping great. casino smoke free.

the snow banks making it difficult to maneuver around the parking lot

there was ample parking and the entertainment was wonderful

beautiful room, great bed, very nice breakfast, ev charger for my car

pool was under maintenance

size of the room (under the sea theme), family friendly pool, breakfast

the pool area was awesome for the kids as they have a shallow kids area with a water fountain, the main

kids loved it

the pool is large compared to most hotels and has plenty of natural light

rooms were awesome... very nice breakfast bar with chef doing custom omlets.

there were laundry facilities on our floor which was a plus

and welcoming and clean had pool, and gym really enjoyed the continental breakfast

the bar needs to be opened later than 10 pm

made a really loud squeaking sound once the water was turned on, the hallway was very noisy with kids running around and other rooms partying, overall not worth $169 for a night but was glad to

waterslides for kids and the restaurant was good.

also the pool could open a bit

lots of kids having fun while i was there

i found the pool closed a little early.

pet fee of $25 per day added for our small dog

the bar hostess and breakfast ladies were exceptional

no tea coffee bar in the lobby

no bar and no restaurant ud83dude14

and bar was not open :( breakfast buffet not available weekdays :( only weekend

breakfast was not only delicious but plentiful and restocked constantly

the staff were friendly and the property had free parking

there was free parking on the

parking is not big enough

excellent breakfast and specious parking.

location in the city with ample parking

amenities in in bathroom could include a shaving mirror and a grab bar just outside of bath tub

very nice place. great start. really enjoyed the pool and hot tub!!

gym was small ,near the pool pool had bad smell we wanted to turning of the air condition but they

staff at the bar ( 2 ladies who have been there for over 30 years)

kids screaming up and down the hallway late at night....

the full kitchen

lots to do for kids and a good location

breakfast was great - lots of choices quiet hotel even though a sports tournament was staying

the kids absolutely loved the pool and spent time there almost every day, while we adults enjoyed

cleanliness, facilities (pool/gym) , free breakfast & wifi

on,y one elevator and parking lot under construction

it also had a nice indoor pool, and parking was free

the parking spots weren't shoveled properly.

we liked the accommodations, service, cleanliness, location, parking, and price.

the staff were superb, room size was spectacular and parking was beyond my expectations

parking, free internet, free breakfast, friendly staff, location is close to major highways, and

lots of parking

location parking available rooms express check i. check out awesome ud83dude0e

parking was adequate

was a very nice facility. lot's of parking. the rooms were excellent.

and clean and the staff are really nice they kept giving the kids chocolates which was really nice of them

hotel was very clean, facilities including the pool and gym were newer and in great condition

pool was under maintenance.

drinking was allowed around the pool area

breakfast- was actually only for 2 adults nad 2 kids

parking when we paid for parking for 10 days

parking was limited due to a late night function in the adjacent banquet hall

parking lot is very tight. i barely could open my door beside the next car.

very comfortable room, bed, parking, everything. tasty design and kind staff. recommended!

parking may be a bit tight at night because of the events going on but we still found spots.

gym fully equipped and pool water warm

the pool is very small.

pool was nice temp

laundry facilities were complimentary

location,room gym pool towels

was wonderful, staff was all very friendly and helpful, the pool was nice and the building and room was clean and

the place was lovely, i really enjoyed the small gym and the pool was amazing

location was nice and breakfast was very good too.

was excellent gym and swimming facilities are ok parking was available and safe surrounding was calm and

breakfast

they informed me about the breakfast and the facilities as well

the breakfast was great

my kids loved the low-flying planes in the window too :) the breakfast was quite satisfactory, big

took the key from the rented room and went to check the pool and the room for the presence of a cap

the complimentary breakfast provided a great variety

we had a good experience, kids had fun, swimming pool was good

the breakfast could have been better with bit more options and also coffee and tea services

the only thing bad was swimming pool was out of order and the breakfast sucks

loved that we had the room for my children to move around and the kitchen came in handy for all my feeding supplies for my

the kids found the pool a tad small!!!

plenty of amenities, clean, and friendly service. the breakfast was excellent.

negative timing of breakfast 6-9 is too short of window if the change it to 6-11 am will be

hotel exceeded our expectations in terms of cleanness , service, even a simple but very good breakfast

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

was only one staff in the kitchen and dining area

convenient location and great breakfast

the pool was cold and needs to be heated

extend breakfast time….lol

fresh fruit, healthy food and hot options for breakfast.

hotel staff cleanliness location breakfast 24 hour beverages

the rooms were well-kept, the bathrooms were spotless, and the parking was convenient

to much truck driver in parking lot stand watch other ppl all desi

big room, free parking, nice staff, great breakfast, clean room and bathroom.

free parking on site

clean rooms. quiet. comfy beds. good value. ample parking.

large room was very nice, the kitchenette and spa bath were a plus

breakfast, pool, 24 hours gym

kids loved the pool and the basketball court and used both during our time here

all of the staff were extremely friendly and we appreciated that parking and breakfast were included

had a king suite with separate bedroom so that was great and 2 tv's was great for kids to watch what they wanted and my wife and i what we wanted

late night shuttle service can be slow. need to call the property earlier to schedule it.

very quiet location, close to airport. has free shuttle service.

was offered a late check out and it was appreciated but wasn’t needed since my onward flight was at 1300 the

it also has airport shuttle

good hotel for overnight stay for airport travellers. good shuttle service.

quirky elevator, limited parking

was surprised that there was a fee to park in the ground level open parking lot

also had parking on premise at no extra-cost

new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to mention

easy access to the 403 and 407, making trips to hamilton and etobicoke easy, with plenty of free parking

great laundry room!!

could be cleaner and the kitchen stools were too hight to sit at the table

likes the conscience of having a vending/ laundry area

i like the small kitchen area and room is fresh

service, clean, friendly, warm in winter, available fridge microwave, tv, kitchen just all we need

location is great, very close to highway 401 hurontario exit and it was easy to find parking

location, car parking, and wifi

slow in plowing parking lot after a snowfall

wasn't cleaned well and couldn't park in some parking spots because they were partially covered with snow

staff was nice and helpful especially drew free parking

i was also able to use their gym that is very convinient to use

staffs were very friendly & allow me for late check out till 2pm

nice pool and gym

the gym was excellent as well

breakfast daily was delicious and so helpful to have on site

pre-sold all of their parking, so we didn't have the option of leaving our car while we flew

blinds on the window didn t close all the way and the parking lot lights were shining into my room at

hate having to return to the parking lot to place a parking notification page on my car's dash

large parking lot, friendly staff, and very clean and spacious rooms

they offer free parking for guests and also have a free shuttle to the airport, so make sure you ask to get listed

close to airport with free shuttle and free parking.

room, airport and parking

and free parking, close to restaurant within walking distance, easy access to hwy 401

clean hotel. free parking. close to the airport. nice and helpful costumer service.

easy access to shopping, restaurants and great and safe parking