you can use the kitchen facilities which was great

light switch for kitchen overhead lighting not readily visible as it is behind micro-wave

fully equipped guest kitchen and laundry room

breakfast, friendly helpful stuff, laundry possibilities and all of that in a stylish old house close to downtown and the castle

staff very welcoming, friendly and helpful, self checkin went smoothly - access to kitchen & laundry excellent

i liked the adults only atmosphere, the impeccable service form all staff and the fabulous three course

little adults only boutique hotel with lots of character

the spa like bathroom was very nice and the food was excellent

will want to try the spa bathroom next time for fun

booked a king room with a spa bathroom in the bessborough building for our 34th anniversary

staff in bar and restaurant the best

lovely bar and restaurant

great rooms, fabulous bar and breakfast, and great location,

yard for the kids to run around

we enjoyed the swimming pool and found a lovely vegan burger bar in walking distance

laundry machine available - used and worked well

outlets, ice machine, laundry, and some lights in the room were not working

staff were very kind, and allowed me to stay for a very late check out with an extra charge

staff lying to my face saying their laundry facilities broke the day before

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

good little pool and hottub just off reception which was well looked after

staff is always friendly the outdoor pool is nice in the summer and the pub and restaurant food is delicious and location is right

location, didn’t charge for parking or pet fee

was great, pet fee wasn't crazy

and unstable bed that would move too easily, no water provided in room, tried to refuse 30 minute late check out for doctors appointment which was asked several times beforehand

including the great kitchen

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

also laundry facilities on nearly every floor, ours was just outside our room very handee

we definitely appreciated the ev charging available

a nice surprise was the laundry facilities, self-serve washer and dryer

spa bathtub was a really nice treat, especially for a pregnant lady

the breakfast was so generous as well with a fusion of both asian and canadian style items

showing us the room, the spa tub, the support we got for the netflix issue and allowing us the late check out

also the breakfast was amazing

we loved everything about our stay at the b&b: the quiet location, delicious & varied hot breakfast, free coffee all day, quaint eclectic charming decor, clean room and comfy bed,

allowed late check out with zero hassle, no late fee, kept housekeeping from knocking or rolling noisy

the shark tank sports bar is very noisy but the manager gave us a private room twice so we were able to hear ourselves

kitchen from the 60s, feezer full of frost and in unable to use

we made use of the laundry facilities (cdn$2 for wash, cdn$2 for dry)

i regret that i didn’t have more time to enjoy the other things (pool/tub etc

the motel manager was very helpful and the motel had guest laundry facilities

no laundry facilities on site, despite being implied on listing

full kitchen & accomodating staff, and laundry available.

good value, close enough to downtown. they were cool about early check in and late checkout.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

kitchen could have better appliances

had stayed at the arbutus last year with my sister and we had a lovely suite with kitchen

kitchenette has no dishes.

kitchen supplies were adequate

the kitchen tap was dripping.

especially enjoyed the pool and hot tub

did laundry

we enjoyed making use of the spa pool

the room we were given was just across the laundry room and housekeeping room, and a very short walk away from the swimming pool/sauna

+ free bikes to use, great bicycle lane nearby towards cite center + family room with small kitchen, extra bedroom and big smart tv’s + in real life better then on the pictures

reception staff, yummy burger restaurant next door, excellent cleaning staff, small but decent gym

it was noisy! high heels and noisy above and laundry room employees beside

they have a gym and the mall is only 5 min away

comfortable, great service from front desk personnel, gym was adequate

not a single bar to hold onto

had to go outside to get access to the pool and gym but it is understandable because it's an inn

received a free upgrade to a room with a full kitchen

the kitchen and facility for cooking. the pool and the hot tub.

kids loved the pool and really raved how nice the rooms are

pool was down

didn't get a kitchen unit, i'm not sure why booking

we liked everything. the optional the kitchen was great. it was very big.

laundry facilities also very handy

needed to hookup our portable ev charger

the kitchen was well equipped and everything worked well

lack of parking in front at night due to bar clients.

have a nive gym and everyone was very polite

nice gym, lounge and games rooms to keep kids entertained

the open gym and media room all night

amazing suit, good pool, free parking

free pass to the gym nearby was a bonus

the pool

we appreciated the gym pass

location was good. i liked the mini kitchen.

nice kitchenette. good a/c. comfy bed. bar was nice, food was from the restaurant.

convenient and hand ample parking space

very responsive staff. very functional room. great patio off room good parking. good location.

staff were lovely, easy parking.

bonus points for free underground parking and an on-site restaurant

plenty of parking

the pool and gym.

location of hotel in proximity to casino was right on edge of being a comfortable walk

the gym was nice and the pool was good although a bit small

the kids loved the stay

our kids love having the pool and it was always clean.

maybe a bit more parking availability but otherwise everything was great!

clean , nice decor, free parking

the staff are incredible, the hotel is nice and clean, the parking is super convenient

quiet rooms, friendly staff in the hotel section, very courteous. great parking.

everything. staff is super friendly and helpful. nice rooms. free parking. good coffee.

i am celiac and for breakfast every morning she freshly baked gluten free muffins

breakfast was awesome. it was a home away from home.

breakfast was great. the view of the lake breathtaking.

made me delicious breakfast

exceptional views, cosy fireplace and homemade granola and muffins for breakfast

the larger room had a nice kitchen in addition to a roomy bathroom

kitchenette with good quality plates pots

also, laundry facilities that require coins

bathroom and kitchen were good

laundry facilities are an added bonus

the breakfast was generous with a good selection of hot and cold options

bed was great, the renovations going on did not interfere with us at all and they included a free breakfast

bar size fridge (empty) for your use, and a microwave

grab bar in tub was in a hopeless position!

great location, clean, comfortable rooms, free breakfast and coffee.

from parking, front desk reception, my room , the view, was all so nice & felt my stress melt away

we were able to find a parking spot in their parking lot, checked in early and ate a delicious dinner at the pub

- 5-star food and drink at the bar - free parking

great staff- easy free parking

two comfortable chairs in the room and balcony. free parking.

the living room was right there with the kitchen, so it was a bit cramped with 2 small kids

i love that you have a fireplace and a deck and a full kitchen

one and only area for improvement was lacking kitchen supplies

accommodations, staff, ev charging

kitchen didn’t have any food storage containers- but that’s to be expected from a cabin

once you get to town there was an abundance of two hour, free street parking stalls

parking was easy

was great, i got a parking spot right in front of my room access

we pulled into the parking lot to check in, i got a great feeling

friendly hosts off street parking close to centre comfortable room

hotel is great for large family. no pool. but on site restaurant is a nice option.

loved that they had a room available that could accommodate me, my husband, and 4 kids

2 adults & 2 kids , $ 60

clean hotel with amenities that would be great for families with kids (game room etc) which we did not partake in as we only stayed one night

we loved that our room had a separate bedroom and kitchen, even with

basic continental breakfast. good selection of yogurt

beauty of the ocean view from your bed, the light breakfast provided in the room, no need to rush any where

ev charger in parking lot is very nice.

great location. great value. very comfortable. breakfast room very much appreciated.

breakfast was okay. houston was very friendly and helpful!

the kids loved the pool! we lived how close it was to all the shops (in walking distance).

appreciated so much the self-serve coin operated laundry machines

property is beautiful maintained including pool

the pool & spa were wonderful and spotless

the two ev chargers onsite were also very convenient

staff accommodated our needs (early check in, late check out, cleanliness).

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

even provided a guest laundry for a decent price

suite has a wonderfully equipped kitchen with a comfortable sitting area and separate bedroom

full kitchen! the staff were so ready to help

nice breakfast

included in the room rate: a great spacious room, courtesy bus to the ferries/airport, swimming pool and gym, shops near by, walking distance to the car rental place, full breakfast, just

suite had an excellent kitchen with full size fridge

kitchen goods are not enough, breakfast menu is limited for long stay

to covid, breakfast was a grab bag instead of a sit down breakfast, but was still nice to

music from bar down below may be annoying if you're in rooms, 23, 24, or 25

great location, great staff, nice bar and dining room.

did not feel welcomed when we sat at the bar for dinner & drinks

but there was no place to sit in the bar and the “lobby” consisted of a couple of chairs and a side table 6ft from the front desk

restaurant and bar was closed mid-week.