of the staff, the beds were amazing, the room was perfectly clean and breakfast was great

no hassle early check in.

it was very clean staff was very friendly and helpful location was great the breakfast was good

the breakfast was the normal that you receive at hotels.

have been nice to have hot food at the breakfast

great bar tender

they told us we cld just hand out on the property or in the pool until the room was ready

there weren’t enough seats at the bar (which is where we had reserved our seating) so they just stating walking up and down butting

the rooms across the hall face the pool and the property and would be quieter and have a nicer view

although the pool was closed for the season and we didn't have much time to use any of the other facilities, it

the indoor pool was awesome a great way to spend time with the family

kids enjoyed indoor swimming pool, unfortunately hot tub was down

did not go to breakfast

had an outdoor pool but it wasn't as warm up there as it had been where we are from

hot tub wasn't working and they didn't have breakfast but not an issue

the parking and internet were free

easy parking and no stairs

the parking spots are in front of the room and wider then normal which i loved

parking was very convenient

easy access and convenient parking at the door

location for the event we we attending, breakfast, nice staff, plenty of parking (not for trailers (+)location, breakfast, room, parking, price. (-)parking for access to the back of the building wasn t ideal. (+)staff assisted me with parking, allowing me to park my truck & trailer behind the hotel in the grass where it was much (-)parking lot is a bit small if your traveling with a motorcycle trailer but we didn't have any (-)parking, we had the room on the end. some on motorcycle took our spot. had to park in front. (-)wasn't alot of parking on that one side

breakfast was very good

breakfast was great. lots of options and the part they cooked tasted home cooked.

wifi, door not working right, tv not working had to move rooms

staff assisted me with parking, allowing me to park my truck & trailer behind the hotel in the

we especially enjoyed the balcony mountains view!!! very nice pool too.

i very much enjoyed the pool

the pool was small but the kids had a great time in it anyway

smooth check in and out. perfect location. pool was nice.

i was hoping the pool would be open but it was not, but thats ok

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

location, property was beautiful, loved the salt water pool

didn’t stay long enough to check out pool

would have preferred sunday breakfast to start at 6:30am instead of 7am.

staff, clean room, free hot breakfast, comfortable bed, quiet surroundings, free wi-fi, swimming pool (but will close this week until spring 2019)

staff, pool

the breakfast wasn't what we are used to having at other motels.

plenty of space to park our suv and trailer in adjacent land

parking for our truck and trailer wasn't the most convenient

the only thing wrong is the parking lot. it is a one way.

parking was very limited

the parking lot is a little tight.

parking is a little tight, but i have a small car. so, it was ok.

parking lot a little small on the side we was staying but was fine

and they had hard time with giving us enough towels for 3 adults and 2 kids under 3 years old

all went well the kids loved the pool

pool had lots of kids and people when we got there, who we later saw leaving and going to campground or houses

the microwave being in the laundry room

room to small with kids restaurants close way to early and nothing close that delivered

pool was an added bonus - big enough to actually swim and loungers outside to catch a bit of sun

a new facility , ice and vend every floor, very comfortable king bed, friendly team, got a early check in, breakfast free in morning, allowed me to stay while i waited for my ride

there was a jacuzzi in the indoor pool

they managed an early check in which was very appreciate as the weather was iffy

pool was little cold

parking around the facility was very convenient, and the lady that checked us in was very humorous

we had a motorcycle trailer and were given special parking in front

easy to find, plenty of parking, family friendly.

plenty of parking

clean, great staff, great location. safe parking.

o runs the desk during the day, and does many other things), and sweet miss jean who cooks the breakfast- she's a ray of sunshine

clean rooms friendly staff and great breakfast.

the room was clean, comfortable. staff was very friendly breakfast was good

the hotel is great. the full kitchen and room layout are nice

again nobody was in the office and i used the call feature and was asked to leave the keys in the laundry room next door

i like that parking is in front of every room for ease of loading and unloading the car

like parking close to the door

i liked parking right in front of the room

garage parking a plus

parking is a little cramped with a bigger truck but can be worked out

beds very hard. should be easier way to get off porch down to river. parking is very very tight.

trash, beer bottles/cans and food was strewn about in the parking lot

parking is too small for the kind of rigs that we show up, but the owners where very helpful on the

the parking was a bit rough as it was a small place and laid out kind of wonky.

needs larger parking space when full

very unique experience, kids kinda like it.

we traveled with our teen kids and had to get two tents and at around $600 for the night, it was a bit much

my entire family was unplugged. the kids loved all the nature and events around the area.

rooms are spacious and they offer a full hot breakfast with eggs, sausage, biscuits and gravy along with waffles, pastries and

breakfast was delicious and filling

pool was nice looking even though i didn't swim this time and it was in a great location

air conditioning took forever to cool off the room and i wish breakfast was served longer than two hours

no breakfast, got there 15 minutes to late and was told breakfast was closed

pool is very small and the design with a shallow top tier separated from the not all that deep

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump from one of into the other

pool/hot tub is great

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

kitchen was huge and great lay out

the parking lot was full and couldn't find a parking place

easy to get in and out of parking lot.

parking

oh and parking

plenty of parking

the staff was wonderful and breakfast was very good

no guest laundry!!!! no snack machines on any of the 7 floors!! need to add guest laundry!

laundry not working.

pool hours.. (the kids could have swam later, since we didnt get back to the hotel until later).

the pool was way too cold.

the kids were upset when they learned the pool is closed, but the staff more than made up for it by giving them passes to the water park

hotel has a full service restaurant / bar downstairs that has delicious german food and the prices are reasonable

we were told we could park a one axle trailer in the parking lot other people have we got there

comfortable and clean. we liked the pool.

ac could've been cooler. the pool could've been warmer.

allowed pets which met my needs but i was not aware of the pet fee when booking

lots of noise at night due to kids and adults running in and out of rooms and hollowing

first night kids jumping and running at 2am

right next to go carts and video games for kids

just off the parkway with kids attractions next door

kids enjoyed the indoor pool

place to stay especially with kids and family

love how clean rooms r and close to the pool to keep a eye on my kids

indoor pool and hot tub, location was great!

room was clean as always and the indoor pool and hot tub are wonderful

did not care for the coffee although breakfast was satisfactory.

breakfast, fresh, hot meal, 24 hr coffee available in lounge

and they had a cute pool, which the kids loved

breakfast was good

didn’t have breakfast the bed was good

excellant on every thing. parking could be better but other than that great.

very much room for parking during busy season, we got the very last spot both nights we stayed

too many small containers in the parking lot

parking was always full, bathroom needed to be a little bigger, the pool was cold and the hot tub

parking

too far from the breakfast and pool

there was an rv park behind this property but also a creek to listen to and watch the

loved the breakfast and the balcony overlooking the river

the breakfast was great and the front desk staff were very helpful and kind.

we did not use the pool or tubes for the river, but they looked great too

clean. super breakfast. lawn and property maintained daily.

the breakfast was pretty good

good breakfast, good location.

location- laundry carts on front of the window, room was not clean properly, no additional shampoo or

little too close to cleaning staff working and laundry area, but we were getting up early anyway

pool is small considering some of the surrounding hotels have slides on theirs

also, i went to the laundry room and only the washer was working so i had to wash my clothes and hang them all over my

there were kids running down the hall around 11pm-12 am on the floor above us.

we traveled with our pet dog. they're pet friendly, and their pet fee is reasonable.

but we had some kids upstairs from us that was almost annoying every lil step way late at night

always stay here. clean, great breakfast, friendly staff and great location.

wasn’t anything we particularly disliked, our room was directly beside the pool so you can imagine the noise level was a bit of an issue, but nothing that dampened our

a heated pool, pool cold and unpleasant to our little ones

easy access and great breakfast

staff at front desk was very helpful and nice anything u need they was there to help breakfast, was good pool was nice, at first hot tub was not working but they was on it

our 4 year old loved the window seat and the pool

pool was open and cleaned daily

rooms need a major cleaning! laundry area very dirty and hard to use dryer.

laundry area is just by the stairs, but costs money

was no breakfast or laundry room toiletries were not replenished bathrooms are extremely

hot tub& pool was a nice size plus clean as well staff was awesome plus w the covid they still provided sum

the elevator was a questionable experience and the gym had 2 out of 3 working machines with no weights

breakfast was on point room was clean and comfortable

the room was awesome wasn’t small actually had room for the kids to move

they were so noisy that i thought there was a gymnastics competition going on

the location, beds were comfortable, pool was great, people were great, room was clean.

between a golden corral and an ihop, these two restaurants would cover the lack of a continental breakfast

there wasn’t a breakfast. if they added that they would be my go to hotel.

no breakfast great room great location

we got here at 3 am saturday and had to check out 7 hours later after traveling 16 hours with 3 kids , i tried to change the dates but all it would let me change was the check out day , so i’m

price with the amenities of a complimentary breakfast, fireplace, riverside balcony, free parking and free wifi

parking can be an issue.

parking is an big issue

the staff keeps every very clean. the views are wonderful. parking was easy. good breakfast.

a suggestion - it would be better if you had an enclosure around your dumpster in the parking lot

swimming pool was dirty and started to turn green

bath towels, pool towels, laundry soap, kitchen basic utensils

a nice place to stay and it was a whole condo lots of space 2 beds 2 baths and a full kitchen

we really appreciated how fully stocked everything was, from kitchen essentials to extra towels and blankets

the pool could have been cleaner

spa bathtub in the king size suite takes over an hour to get it filled to even use it

the indoor pool and slide

bugs unclean spa tub mildew broken fixtures pool slide had green slime and pool wasn't clear

pool closed

location and the spa tub in the rooms.

the pool was nice

the swimming pool was very clean

the pool is small but it was nice refreshing and clean

the best part is that the pool is open 24 hours a day its small but its nice and clean

although we didn’t utilize the pool, it looked very nice

great location, great staff, clean room, clean pool, good coffee.

pool was nasty

location and pool

nice little pool and our room overlooked the

pool had a lot of chemicals and metals and turned my blonde hair green which hasn’t ever happened

quiet and spa tub in room.

the spa tub was relaxing after a long day

pool was dirty and too hot for the summer weather , don’t need a pool heater on in the summer

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

spa tub jets didn't work and suite didn't have balcony. small selection for breakfast.

the spa tub is kind of hard to get in and out of, could really use some steps

the kids loved the spa tub and the fireplace

we stayed in room 201, this was one of their jacuzzi spa tub suites with fireplace

the room was spacious

the size of the rooms, the view, the amenities and full size kitchen (save money on meals)

condo was stocked with dishwashing supplies, one load of laundry detergent and enough trash bags and dishwasher tablets to get us through the week, nice

their indoor pool and gym is open 24/7

they did have a full kitchen, well equipped, i recognize if you wanted to cook, bring your own food etc

loved 24 hour gym and pool as you could fit those in at any time after busy schedules while touring

the pool and spa was fun

is absolutely amazing and i love that the pool is open 24hrs because if wi get back late the kids can still get some pool time in

kids love the pool and popcorn and movie.

although early check in was not available upon request

kids love indoor pool area and hot

price and early check in. easy checkout.

pool you had to walk thru the parking garage to get to and considering it was 30 outside my kids were really cold walking out

pool was a little disappointing

indoor pool was open

the kids loved the indoor pool aswell as us adults

the kitchen area was amazing with a very nice refrigerator and cooking pad along with microwave

beds were comfortable, had a full kitchen, this might be my new go to for when i come to dollywood

breakfast was good

up you aren’t sure what you reserved but staff was great, room was clean and spacious, love the kitchen area, convenient of getting out to the main

maybe more milk on the breakfast bar

very clean, friendly staff, comfy beds, early check in, elevator available, quiet.

sharing the pool with the ducks.

the pool not fixed

let us do early check in and location

good value. clean room. comfortable bed. good location. nice swimming pool.

i like the size of the rooms, the close vicinity to most attractions and the amount of parking

needs so updating on the outside especially parking lot areas around the sides

turning into hotel parking lot coming from pigeon forge was a nightmare.

parking lot is a little difficult to maneuver in trying to get into traffic

could be a chore trying to get out of parking lot, its at a busy intersection but not impossible

also easy access to get into the parking lot of the hotel

here before good location,usually parking not a problem but car show a event much needed after

parking spots were small.

parking on restaurant side

parking could have been better but with it beside a restaurant i can understand why parking is

breakfast could use some work but overall very good

the location was great, breakfast was yummy, and the rooms were nice for the price.

bed and breakfast

very clean, staff was very friendly. the breakfast was good.

clean, comfortable, and convenient. good, hot breakfast and friendly staff.

last night we had know place to park would have been plenty if there wasn't so many empty trailers park

pool was

liked everything about the place my room and everything the pool is amazing the staff was

to far to pool

conveince and the pool was great

parking was crazy on the weekends

i didn t care for being handicapped and having to park in the parking lot beside of the hotel.

the location was great with plenty of parking

parking could have been better

parking was convenient and close to entrance

everything was great! krispy kremes with continental breakfast. no pool curfew

rooms were clean, had a swimming pool which we didn’t use but looked clean and well taken care of

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

the pool was excellent and the workers was so friendly!

outdoor furniture and furniture around pool was ready for up grade

house keeping and laundry workers were dressed in inappropriate attire unbecoming a hotel worker or professional

has a wonderful breakfast, game, indoor lazy river ride and laundry room

fix laundry facilities

the pool was very cold to be an indoor pool

everything was great besides the laundry

pool and hot tub were great also

they was friendly clean kids loved the snacks

hot tub and small kids pool also

took our kids on their first family vacation out of state and decided to stay at a local mom and pop

if you want more for breakfast, hardees is a short walk away

no indoor pool in winter

get any new towels for 3 days of our stay because they “didn’t have anybody to do the laundry”

beds were amazing and the pool was amazing for the kids

lady in the bar (den) ladonna was excited

my little one suggests an indoor pool

didn’t use the outdoor pool but it looked a little green which deterred us from trying to make time to use this amenity

it was clean and quiet and breakfast had good choices

very good breakfast every day.

extremely friendly rooms spotless and very spacious, breakfast was fantastic and my kids had a blast playing at the pool 10 out of 10

free breakfast was good. friendly staff. room was clean and comfortable.

breakfast was great and i love that king size bed and it was like sleeping on a cloud i will

the pool

pool was always overcrowded at night

location and breakfast

the kids kept coming in our toom to get a signal

the laundry room needed some tlc. ecerything else was great.

amazing pool area

no breakfast was served due to covid19

the pool was opened

the vibe, the rooms, location and pool

seriously if any manager reads this give that woman a raise because she made this trip with 4 kids bearable

kids loved the indoor pool after the days fun activities

the connected bar had great food and tons of beer on tap (my mango brew was awesome)

the hotel had so many amenities, gym, pool etc

especially with kids

along the river next to the hotel convenient location in pigeon forge great room layout liked the kitchenette plenty of towels comfy bed pricing was excellent

the room was very roomy with a full kitchen

pool looked nice, and we noticed the walking trail although we didn't get a chance to use either

great hot breakfast but lacking in choice

the property also has a beautiful swimming pool and a grilling area open to all guests, yes, bring your own steaks and get your grilling on

gps said we were in parking lot but we could not see the

then they put chairs and bikes in the handicapped parking so you could not park there

wasn t a lot of parking spaces

plenty of parking but not necessarily for the handicapped.

plenty of parking and walking distance to the island

really good place to stay , pool was relaxing. friendly staff

great location... clean and comfortable... great, friendly staff... kids loved the pool...

pool was great gor the girls

had vendin machines every floor had toddler area at pool housekeeping lady maria was just like the best lady ever she was so great wit kids n just made

the pool and comfy beds

bed was comforble an the room was very clean an the breakfast was very good every one was nice an

pool had a hot tub that was overrun by very small children at 11 pm at night

the jumping mat was enjoyable for the kids

the pool but feel they should not let kids in spa they used it as a pool and adults could not relax in it and then running in pool area was not

breakfast was delicious, the room was spacious and extremely clean

size of room, free parking, great breakfast, friendly staff

plenty of free parking spaces

very quiet, easy to get in and out of from a traffic perspective, ample parking, ample luggage carts, friendly staff all at a fantastic price

clean; okay breakfast; good location with ample parking

coming from a 7 month pregnant woman, the parking was great and walking distance was very nice

the pet fee and pool needs updated

didnt like the additional pet fee

had to walk in the cold outside to get to indoor pool

the location was great. the breakfast was very good. staff pleasant and friendly.

breakfast bar should be available at least until 10am because 9am is too early especially if you

we didn't have time to use the indoor or outdoor pool, the gym, or jacuzzi, but they are always a welcome sight

pool was heated outside so that was great

continental breakfast was great

my grandsons loved playing in the pool each night

location, indoor pool and hot tub, complimentary breakfast, clean, nice decor

the daily breakfast and snack bar was exceptional

loved the pool and hot tub area

breakfast and the kickback in the evenings were awesome

thing is wish was different is that the pool and hot tub stayed open later

a very nice breakfast, dinner and a couple of cocktails was provided at no additional fee

were sad that the out door pool was closed for the season, but enjoyed a nice warm swim inside

i booked the hotel just for the hot tub because i love to relax while my kids swim

laundry facility was clean and cool

loved the pool

we asked for a view facing the ferris wheel so our kids can watch it at night from the balcony and the staff accommodated it no questions asked

my kids loved the pool

loved the area and indoor pool

there was a ball team staying the same time & the kids & their parents were up early getting ready for games

great room and awesome breakfast

breakfast was delicious

there is an ev charger (4 chargepoint stations) about 200 ft from the hotel (per pay)

it was beautiful.. clean.. and the breakfast was really good.. and it was very convenient

the room was spacious, plus a decent size kitchen and bath.

the bedding was cozy & comfortable- the kitchen has all the amenities of your own home including plates, glasses, silverware, a corkscrew

the pool area was beautiful

cleanliness, 24/7 pool, staff

great location for a family with children, the lazy river in the pool is nice

pool is awesome

24/7 access to the pool, gym, and game room amenities

the fire pit, indoor heated pool with furnished tools, arcade, and gym were wonderful for the family

location was great, free parking, open late. beds firm and flat

back for just the last night, because i got almost no rest, the owner followed me out into the parking lot wanting to fight

the only grand vista was the parking lot

parking right at your room was great

the rooms were clean. the staff was great! parking was very good.

the pool was dirty and the breakfast could of been better

the location and the spa tub

the pool was dirty and the breakfast could of been better

didn't know untill i got there that it was a $25 pet fee per pet per night

breakfast could use some improvement or not offer at all.

charged us pet fee since our service dog barked on someone by the door

pet fee on a 3 pound full grown chihuahua and the fact you don’t post the pet fee on the

nice, and i liked the sky deck, and that you had to use your key card to get into the pool area, gym area and sky deck

pool where i could exercise and children loved the themed water park pool

breakfast was very good

location is fabulous! kids loved the pool. dog friendly, it was great!!!

the breakfast it was great

usually can’t get checked into a cabin until 3-4 pm asked if we could have a late check out and they said not problem

we absolutely loved the outdoor space with fire pit and the gym was 5 stars

breakfast was very good, too