pool could be warmer. workout room was great.

houlihans and casino

close to casino, food options, and the spa. staff were friendly.

hotel has a wonderful location, attached to the dubuque dog track, mystic casino and houlihan's restaurant

its definitely not in downtown. its a casino hotel.

salt water pool was wonderful

it was convenient having the kitchen, stove and kitchen supplies and etc

had a dining table and 1(one) chair; towels - pool or bathroom - those where so small - not even funny; stove looks good, but oven has no timer

good breakfast, room setup is great

great breakfast. lots of options. nice gym. really well -located.

a little tricky to get to the parking lot due to that area of dubuque

lived that we were just a parking lot away from the aquarium and the view from our window wow

parking lot was a good size so it wasn't too hard to find a parking spot

we were able to park our car in the parking lot and walk to the river walk and view the historic shot tower, the fenelon place elevator

parking was difficult upon our arrival on a saturday with the lot full

great location, free parking! walkable for many restaurants. would stay again.

parking, staff was very friendly and accommodating and answered all of our questions

parking

must have been at property so parking was a nightmare when we got back after a long day at ball tournament and had to search for

very nice hotel convenient to downtown with parking immediately across the street.

no continental breakfast!

the breakfast was good. there was syrup, but no waffles.

on-site laundry facility was a storage room

the hotel is clean (except for the carpet) quiet & the breakfast was great!!

heat control, breakfast

the breakfast was a bit blah

location. free breakfast

the kids that were there for easter had that opportunity

best western prepackaged breakfast to ensure social distancing and safety during the covid pandemic

so i went to front desk snack bar and bought a bottle of water

breakfast poor no coffee rust in bathroom trim tub chalk coming off

nothing provided for breakfast

good breakfast, great location by hwy 20. clean rooms.

excelente choices, good temperature breakfast

great hot breakfast

pool could have been a few degrees warmer. hot tub needs a good cleaning.

i had better breakfasts at other hotels. food was cold. not things that everyone eats!!!

breakfast was great, so many choices and big space to sit down and eat

pool area and the breakfast were amazing. the staff were extremely professional and courteous.

pool was clean and great for the kids

was a bummer that the pool wasn't open

appreciated the pool for the kids

swimming pool is small but it worked for the kids.

beds were comfy, kids had fun at the pool. we had a nice stay

manager was friendly. breakfast area was average. good selection was average.

pool wasn't open but they are working on it.

the breakfast was also very good

after the manager gave us permission for late check out for free the day staff said that they were going to charge me another day

i was very satisfied with the hotel. everything was clean and breakfast was great!

the breakfast was good variety and very appealing

staff was friendly to my kids

pool and spa were very convenient

the swimming pool was to cold.

clean rooms, nice breakfast and fun in the pool and hot

allowed early check in and late check out with no additional charges

when we entered the room we noticed that it was an apartment with fully equipped kitchen

kitchen. full fridge n stove plus sepersye bedroom

also appreciated the kitchen area

comfy, and love having a kitchenette for my extended stay

kitchen

liked the fact it was clean, comfortable beds, nice amenities such as gym and pool.

loved the pool and spa and the outdoor patio was so wonderful! breakfast was very nice too!

it was broken but that was ok we still used the pool

we could not get spa appointments.

many nice amenities like pool and gym

spa in room

it is close to everything including a culver's and a mini golf course in the parking lot

water slide, area for little kids to play that is fenced in, spa was warm and felt great to work out sore muscles, and of course a place to swim and play

the breakfast was good and the staff was great

breakfast was good and the fitness club is well equipped

kids loved the pool

hot tub, fitness machines, breakfast, opening window in room, enjoying breeze and birds, friendly front desk

attractive hotel with a pool area the kids loved

bar in the hotel is open until 11pm and they have a great selection of alcohol and not over priced

was so very sweet and friendly and didn’t act like it bothered her even though she had a full bar she was attending to

wished we had brought our swim suits as pool and hot tub looked nice

great location for us, very clean, good breakfast

shower had nice hot water and bathroom was very clean as well i was very pleased with packed hot breakfast sandwich and pancakes we will definitely stay here

pool was indoor/ outdoor connected, which was cool but there were bugs from outside in pool

breakfast included, pool and close to skiing

large rooms , buffet breakfast included in the connected pub, allowed early check in, friendly staff, cute irish themed hotel, and they offered free shuttle van into

we will definitely be back and plan to try out a couple’s massage at the spa next time

everything was great, the food, the location, the pool and the shuttle.

the tea time in the beautiful library area was pleasant, the breakfast was wonderful, and my kids enjoyed time in the pool while my spouse and i soaked in the hot tub

due to illinois’s covid prevention measures, the pool facilities were not available

the breakfast was was awesome

hot water, very soft bed and a good breakfast

really didn't eat the breakfast or anything at the hotel, there are several places to eat within walking distance

breakfast was good coffee was good

the breakfast area was a little tight

parking is limited

parking availability

parking with trailers

parking, clean room

was a little weak and it is very hard to get out of the parking lot as the entrance is on a busy road

10 teenage kids came to the pool unsupervised, very loud and doing belly flops into pool, causing us to leave early

the hotel and staff were excellent. nice breakfast and comfy beds

pool was very cool, should be warmer

the pool area was empty and clean and so were our rooms

small pool area

a sign for where the pool is. it was a tad hard to locate and we had to ask the front desk.

nice pool and hot tub

the only thing open at the resort to do was mini golf but there were a lot of fallen leaves so impossible to play and the mini golf area is also

the food was excellent and the bar was a great place to relax.

donna and jose both kept the bar open later for us and other guests

good size bed, very comfortable. clean room and functional kitchen.

due to covid the pool closure...

the kitchenette was well stocked with everything we needed, everything was sparkly clean, the staff was

loved the fireplace and kitchen accommodation

the kitchen was fully stocked