i didn’t like how far my room was from the elevator and pool

breakfast choices were average at best

the breakfast is always great

very clean and comfortable. nice room and dining area for breakfast.

lots of kids parties going on and we did not hear a sound from all of them

pressure in showers was weak and , rediculous walk to self parking area, need to work on this for

parking is a little far from entrance.

we were checking in as they were in parking lot taking shuttle

self parking not good location for hotel entrance.

we even were picked up in the parking lot by someone with gun lake who drove us up to the door

beds, excellent shower, cold air conditioning, good choice of breakfast items

property was great but for the breakfast the eggs tasted really weird

we were accommodated for an early check in up to 1 hour which made a big difference in our day

the staff, the pool and hot tub and they had a great breakfast

great breakfast

breakfast was good, location was great for the activities that we had planned

to much chlorine in the pool.

enjoyed the breakfast, friendly staff, very clean and loved our room / stay

the breakfast was excellent, and the employees were helpful and knowledgeable

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed our stay, cleaning lady found me in parking lot to give me my

the breakfast had a large variety as well

hospitality, breakfast ,environment

loved the pool and jacuzzi for my kids,i hate we missed breakfast ,they also had a fitness room that has window for viewing the pool,which is cool to work out while the kiddos play

the spa tube was amazing

worst part was trying to convince my children to get out of the pool lol

the whole thing the staff the room the pool that's hot tub the exercise room everything was just

nice and clean place. friendly staff. nice breakfast selection. roomy

early check in, toiletries in bathroom!!! that was my favorite. also free coffee 24/7.

did not have breakfast. location was good in proximity of borgess.

the gym facility was great, and the breakfast was one of the best of that type that we've found - lots

the breakfast was delicious

the only thing i liked was the staff. they were nice enough to give us a late check out.

near firekeepers casino & hotel.

i didn't like just staying one night and i didn't have time to swim in the beautiful pool.

the breakfast every morning was wondering

nice size rooms. enjoyed the kitchen.

especially, the fitness center

not get to enjoy the pool or anything else because group of kids took over the building it was suppose to be enjoyable

great hotel for a great price! loved the pool and breakfast.

privacy and cleanliness of the pool and room

hot tub and pool was wonderful

however l have never met such genuine seeet employees from mgr to housekeeper laundry

pool area was tons of fun for the kids

the breakfast, the facilities, laundry, gym

staff is wonderful, pool, hot tub and work out facility is a bonus!

breakfast was great and staff was very helpful and friendly

was warm and friendly, the hotel and room was clean, had everything we needed, and the pool and hot tub was very nice and relaxing

i didn’t sleep! it was kids running around all nite above me.

the pool being closed!

our breakfast was pleasant, and the staff was very helpful

really nice fitness center

breakfast was great

toilet, pool had dirt on bottom, fitness center was a joke, i felt it should have been nicer

the pool wasn

the pool was closed and had an extreme smell of chlorine

pool & gym are big plus on day off

pool was open but absolutely freezing

the swimming pool

pool was cold to the point the our young was were shivering the entire time in the pool

it is a very tiny pool but it worked for our group!

great breakfast and room. very nice bathroom too.

sack breakfast provided currently due to covid, consisted of a mandarin orange, a nutrigrain bar and

clean, great breakfast

very nice place but laundry room waz closed because only maintance man had key was very very late didmt get to do

i gave back my dirty laundry every time

coin laundry not working, no sign, lost a buck fifty. whatever

very nice place but laundry room waz closed because only maintance man had key was very very late didmt get to do

didn’t like the coffee and there is only one laundry machine for guests

hotel is remodeling and is currently housing all the new items in the pool area

the pool was also closed because of renovation, should have mentioned that in discription, i also

think of anything although their choice of breakfast bagels , chocolate chip or garlic , were not to my taste

pool was cold, my bath towel was torn up/ shredded, bathroom tub needs tlc. washer was broken.

the staff was wonderful. the pool was just what the doctor ordered.

the full-size kitchen, gym, and although we didn't use it, it had a nice laundry area and snack area

there was plenty of space between the living room, the kitchen, and the bedroom

the kids liked the fitness center

no pool for the kids sleeper sofa in bad condition

nice bathroom and kitchen area and that they allowed dogs

the breakfast was tasty and had a good variety and each day the menu items varied

towels at pool could be bigger. towels in room could be more comfy

very nice staff and clean facilities. great breakfast as well

breakfast was well-presented

how the pool was closed wish i would have known before booking it

also had very little parking space

waited 5 minutes for help), room door didn't close completely without pushing, cramped parking lot

va parking.

limited parking for vehicle with trailer

the lack of parkinglot activity

all the utensils and the fact that check out was at noon, i was able to get up and make myself breakfast, the room really made me feel at home because i need it and

breakfast was good.

kitchenette, the walk-in shower with the big glass wall, the couch with the fold-out bed, the

of the best we have ever stayed at and the car service was great as well they picked us up at the casino right on time and the breakfast was great as well and well stocked with

it was so quiet every night and we were there for 5 nights, the breakfast was also very good every morning

room was clean and the grandkids loved the pool.

the bed was comfortable, the room was spacious, there is a full kitchen to utilize and every amenity you could need

i was expecting a suite, not a room with a kitchenette

indoor pool was available but cold, not warm for guests to use

kitchen area was bigger and better than i had anticipated

no hot tube near the pool

didn't use pool but did see it was pretty small

covid pandemic...closed pool.

i used the pool, fitness center, and dryer

pool. refrigerator. tv. bed.

to ask staff to reclean spa tub and bathroom

the spa tub in the room was nice. it was across the street from a great restaurant.

spa in room

friendly staff, excellent room, nice pool and well prepared breakfast.

friendly staff. pool access and outdoor patio. spa tub in room.

limited parking, had to wait for someone to pull out to be able to park

we didn't use the free shuttle over to the casino, we ended up using the casinos valet parking but will definitely use the hotel shuttle service next time

the parking lot was full but it was a busy weekend. not a complaint.

parking lot needs repair

the parking lot had way to many pot holes

gym was just ok, a couple of machines

the pool was closed .

was a lot of hallway noise, but there were also a lot of kids in the hotel the weekend we stayed

wish they had an outdoor pool as well as the indoor

was a leak in the pool area

parking lot was tight, we were traveling with a large truck and trailer but we made things work

breakfast good. location near airport good. ample parking. very helpful staff.

i finally complained, but then again on night 3 other customers were setting off fireworks in the parking lot

the parking was fine also

entry to the parking lot.

everything! the bed was wonderful, the breakfast was delicious, the pool was nice and clean!

i enjoyed the pool, as well as the excersise room.

breakfast had plenty of choices and was much appreciated

the hostess friendliness the cleanliness and the well balanced bagged breakfast

friendly staff, has pool

breakfast was a treat with chobani yogurt, fresh strawberries and blueberries.

breakfast was good

safe clean great breakfast selection. quiet and very friendly staff

free laundry

the hotel was perfect for a week’s stay. the full kitchen was nice.

late check out

first night i was there all my laundry was stolen from dryer, 3rd night my room was broken into and some of my things were stolen

when we finally got to our room around 7:00 pm, the room was a mess - dirty laundry, garbage in the room, bed not made (no sheets, blanket), vacuum cleaner in the room

the worst part was, we were next to the laundry and the dryers were going all night

laundry and free breakfast

pool and spa should stay open

pool was nice ,water temp

breakfast was not the greatest. potatoes too spicy. foods taste was not good.

the breakfast was fabulous the gentleman who does the breakfast is as charming as can be efficient and

gym had good equipment tiana at check in and morning wake-up call was lovely and so

great staff. very clean and spacious room. super fitness center!

we stayed here for my nieces 13th bday and it was enough for the kids to do

the kids loved the pool, arcade and foosball table

boyfriend went to the bar and restaurant to get coffee and was told that they had just poured it out and will not be

on site restaurant, full serve bar. beds were very comfy. room was very clean. nice pool area.

pool was closed for maintenance on the only day i was available to swim

pool was nice

room was the perfect size for my family and the breakfast was great we also love the warm decore and feel in the lobby

the breakfast choices and coffee were great

pool and spa were not open

wet hallways from kids running through halls from pool

breakfast could use some improvement

very clean and had laundry facilities

breakfast was great

no non pork /beef breakfast meat items

cleanliness as well as the professional staff and complimentary breakfast.

site laundry was out of order the whole month i stayed

the breakfast was cold but good enough to tide me over

shower was missing a piece, we didn’t have bedding for our pull out and had to locate it in you laundry room ourselves

awesome breakfast, perfect location.

pool area nasty. found a dirty wash clothe in the shower. mattress was stained.

breakfast was mediocre. also ended at 9:30 on a week end.

pool was freezing, i came there specifically for the pool with my grand children

strange charges three nights in a row also a purposely did not tell me to fill out a paper for breakfast and they refused to serve me the next day this was the african lady the caucasian lady

my son used the pool and said it's nice but not very big and a hot tub would be nice.