pool isn't big enough for adults. looks like a kid pool.

site needs updating- no mention of pet fee on web- site

breakfast, bed sleep great! great parking and very quiet

we were late for breakfast.

only issue no one ever mentioned a pet fee

breakfast great

full kitchen with dishes and silverware (perfect for families) and they allow pets

room was great! loved the mini kitchen.

spent over a week at this hotel with our two kids and our pets during the helene hurricane

modern, new room like a small efficiency apt with small kitchen

parking

ample parking and good lightening at night

ong with at least 3 other cars) was broken into in the parking lot right outside the front doors

very clean and great lighting in parking area

hc room faced parking w high lights, which faced us as we tried to sleep night shield broke with electrical cable

good location, close to the highway. good breakfast. good value for our money.

breakfast was just ok

a few more options for breakfast

staff from the front desk to the kitchen staff were wonderful

the hot breakfast.

could have offered a breakfast

complimentary breakfast was not very well thought out only hot water and package grits we ate at a near by

restaurants and stores; friendly professional staff; spacious suites with large bathrooms; lovely kitchen with modern amenities--microwave, stove, refrigerator, etc; clean, comfortable beds

the room was very nice clean and big. full fridge. washers and dryers and a gym.

the room and all the amenities. the gym allowed me to get in my run each morning before work

was a small kitchen with plates, glasses and silverware in the room, which was very convenient

no silverware in room breakfast great pool not working had to go across to use pool

did not have breakfast.

breakfast was ok

friendly staff. loved the kitchenette and pool area.

my daughter and i even enjoyed the heated pool

the beds we comfortable, the breakfast was delicious.

there was no indoor pool.

early check, late check out, very accommodating

pool area and fitness room was nice

like the easy access to a bar and restaurant on the property

i wish that the pool and the fitness center was opened but, i understand that it was not due to

as usual, the restaurant and bar fit the bill

excellent on-site restaurant, dinner and breakfast amazing

my husband and i had dinner in the bar and had a delicious meal

nice pool and great breakfast service.

very clean!! very friendly staff! clean pool!!!

outdoor pool was a plus

we used the pool and had a ball. close by to shopping etc

the pool was small.

i love the set up with the kitchen and living room suite. everything was top-notch.

everything especially the complimentary laundry.

the complementary laundry was a big

the laundry machines needed some repair.

the pool was very clean, and we had it all to ourselves

breakfast was very good! it more than meant my expectations!

we are always greeted warmly, breakfast is very good and the comfort and cleanliness of our room is beyond expectations

breakfast did not have many peanut free options and the staff were unsure, but they were friendly

breakfast was not as good as other hi express hotels

newer, clean hotel with a nice staff and good breakfast

enough parking spaces

lots of parking

the wifi was great and lots off parking

parking was crazy. had to park on the curb.

parking lot needs more lights

additionally the bed was very comfortable and the surrounding area/parking lot area was quiet and safe

party in the parking lot till about 11pm

nice location, friendly staff, nearby parking for trucks.

cleaner than expected parking lot well lit

the semi truck parking there was enough for room to turn around for a big truck

full kitchen

limited dishes for a full kitchen. no cleaning products or utensils

full kitchen

no breakfast provided since there is a kitchen. everything was great!!

almost everything needs more kitchenware

only had tea at breakfast, but the continental breakfast looked fine

great stay even used late check out

no breakfast served because of covid

the continental breakfast was better than most - you could even make yourself an egg

no shower curtain. didn’t tell me about the pet fee until i checked in.

pool was closed

small tv and breakfast was poor

there is some work being done to the facility and the gym was closed but that was not anything that changed the value of our stay

parking and pool

the pool is located on the northern end almost blocking the sun

cleanliness, breakfast

breakfast was good and filling

breakfast was cold.

nice breakfast

we love the pool

room wasnt good cleaned the 1st time. pool water was green.

pool ac was very noisy dog next door was barking renovation in the bathroom was not completed there

love the pool area.

the pool was closed the whole time of my stay

generally run down premises..bath had paint peeling off ,,,,no pool even though advertised

it had on site laundry facilities

came solely for the fitness room which bookings

the staff was nice and friendly, has a pool.

the location, big pothole at entrance, pool wasn’t open

laundry room smelled like urine

the on the go breakfast options. it was pretty bad.

breakfast

like that my early check in was honored my suite was not cleaned upon arrival and he promptly called someone to

they didn't have a hot breakfast.

nice place but a little short on breakfast choices

minimal parking with lighting

parking lot was a little muddy.

the view into wall and parking lot

long walk from nearest parking spot to room. awkward layout of hotel.

accessibility of parking right outside of the patio made for an easy and convenient way to unload our

decent breakfast included

needed more of an assortment for breakfast. didn’t even have a waffle maker

breakfast was great

breakfast choices

could use more breakfast

sanitary wipes in fitness room

the fitness center was small but efficiently put together

we used the pool and fitness area and were very well pleased

pool, hot tub & fitness center were closed for renovations

breakfast

breakfast was mediocre, but that's a minor detail for me

they offered a very good breakfast

location was very convenient. breakfast was very good. all employees were pleasant.

i liked the gym

some delays happened with laundry services

the comfort of the room the parking space the restaurants near by. thanks super 8

d well-lighted

trailer parking, clean and close to dining

there are places to eat in walking distance-- basically in the parking lot

location, close to interstate. good parking. very clean and cozy.

and it came with a hot breakfast

there could have been more on the breakfast bar like biscuits and sausage!

breakfast was not great. coffee was yucky

the breakfast

i like the cont breakfast

for the last four years to and from our trip to fl, we have always been greeted kindly and the breakfast is very nice

the breakfast selection could have been more diverse.

breakfast

them breakfast could have been a little bit more extensive

informed front desk and she said she told staff but the dirty laundry was still on the floor wen i came bck

the breakfast was delicious and the staff was very helpful.

clean rooms, friendly staff, great breakfast

great rooms, included breakfast, had a pool and dog friendly.

super clean, friendly staff, well stocked breakfast.

breakfast was filling

no real restaurant, just a bar that you had to pick up food

nice gym. surrounding location

lobby bar wasn’t open all hours

pool was small.

zoe in the bar was amazing. the staff was friendly it was clean and nice

didn't particularly like the breakfast choices

drove 1 1/2 hours to the hotel with my husband and 4 kids

location, quality, cleanliness, updates, breakfast, nothing not to like!!!!

kids up late in next room

was a bunch of kids running the halls, banging on your doors all night long

kids soccer was also staying in the hotel and the parents didn’t keep an eye on them, and so they

beautiful rooms, kitchen utensils not plastic in the rooms full size fridge, dishwasher

also, the kids loved the indoor pool

it had a nice gym and laundry inside the hotel

the gym was nice too

we thought everything was really nice. we loved just relaxing in the room overlooking the pool.

pool was closed, but no advance warning of that.

cleanness of the room, pool, location,and hospitality

hotel bar was noisy and it's directly near the front desk

no indoor pool

no wish pool was 10ft

they also provided complementary breakfast in the morning which was awesome

i liked everything, even the breakfast was nice.

hotel was very clean, the staff was wonderful and welcoming, the location was perfect, and the breakfast was fresh and delicious

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

pet fee for my little 8 pound toy rat terrier was a little pricey

breakfast was fabulous! the suite was great for our whole family!

suite was roomy, breakfast was delicious, pool area was clean and stocked with towels

with glass doors, gave us tons of wash clothes and towels, big soft king size pillows, entire kitchen setup was great, provided all soaps shampoos lotion, hot tub nice, big pool, staff was nice

liked that the room had a kitchen area and the living room was very comfortable

clean, comfortable beds, friendly staff, pool, spacious hotel, and the balcony

the restaurant and bar were very nice

the pool was a little chilly, but other than that, everything else was great!

free shuttle to the ballantyne where i was attending be a wedding

the lady at the bar helped us and got us the room we had paid for

everything . from breakfast , to the gym , to it being dog friendly !

didn’t have a pool for the kids while we were there

my kids loved the pool table and fun chairs

we came back from carowinds a bit hungry, and kids loved the hot chocolate at 12am

coffee and gym

the gym was great

were excellent bed was comfortable great restaurants and bars close by with shuttle

great location and indoor pool for the kids!!

the helpful and friendly front staff, beautiful and clean rooms, comfortable bed, able to get an early check in and loved the bar/pool table in the

the pool table and community board games available in the lobby area were nice

the kids would've enjoyed it, though, had it been a better experience

the gym is poor with only 6 machines, no tv remote and limited weights with no mats to stretch or

the pool i thought was heated in more choices of breakfast

ev charging was a wonderful bonus, thanks!

enjoyed their breakfast and public spaces

breakfast was mediocre, it tasted institutional, and the coffee was weak, but not a deal breaker

it was very kind for the hotel to dry our laundry since their dryer was inop

such an eyesore being located where everyone must see next to the gym

breakfast was good

no indoor pool

due to our son's tournament we were unable to enjoy the pool.

the size of the room, and the added kitchen with great size fridge.

the gym is clean, and they have a comfortable sitting area to just read or watch tv

pool area was nice but the pool itself needed to be clean

the kitchenette was a wonderful addition too

the parking lot was well lit

friendly staff, spacious parking lot

plenty of parking

it really felt like a very comfy studio apartment with a living room and a kitchen

kitchens were excellent

gym also had no clean towels

and the breakfast was ud83eudd0cud83cudffd (chefs

handsome facility. pool. great breakfast area

the pool was closed, and the breakfast was not so great.

the host in the kitchen made sure i got a good breakfast. that really blessed my heart.

the parking lot, to the lobby, to the room: the entire hotel was very clean

location is great, lots of parking space around and direct access to the hotel from different points with the room key

second floor access to parking lot.

it was pretty good. the parking was great.

great location, lots of free parking, clean and spacious room

kitchen in the room was wonderful, and breakfast in the lobby was outstanding, many choices for

i would of really liked to have waffles for breakfast but overall it was really good

they had a bar which once booked was told it was not open

the front desk didn't seem interested in even getting some yogurts out of the fridge in the kitchen

also sunday morning staff wasn’t prepared for all the people for breakfast

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

it also has guest laundry, which we needed traveling with a toddler

don't know about pool because we arrived late and it snowed the next day.

pool wasn't cleaned out but that was to be expected given it was supposed to be cold

indoor/outdoor pool was heated.

breakfast cost

the gym and the pool are tiny

wish pool was heated but was very beautiful

we used the pool the first day and the second day it was closed

the pool deck on the 4th floor was a wonderful place to relax after negotiating charlotte traffic

room and breakfast

it was a clean hotel with excellent breakfast setup

great breakfast and friendly staff!

the hotel is beautiful and the staff are very friendly. the breakfast buffet was very delicious

very clean,good breakfast and awesome staff

kitchen type area in the room with a refrigerator was a surprise

they can add turkey beacon or sausages to breakfast menu to serve people from all cultures and faith

nice pool and a great continental breakfast

clean, lovely suite, fitness room and pool

being surprised with the good size of the rooms, we loved the variety of the breakfast and the indoor pool

com lets you book a “breakfast included” option but the hotel doesn’t know how to handle that

there was no complimentary coffee or breakfast items

maybe some snacks on the bar. enjoyed the bar area and staff was great!

no free breakfast!

no free breakfast is only complaint i guess but there's so many nice spots in the area it doesn't lower

the breakfast

breakfast

i prefer more breakfast choices.

the breakfast was amazing!!

the breakfast needs to add fruit. nothing much to dislike about the place,

00 extra per day for a pet fee

i showed up, the front desk informed me that the pet fee was $60 non-refundable

the fitness area was nice, shower was clean, room was nice, and had a good selection of channels

was inexpensive until you add the pet fee, then not so much

there is no laundry facility or laundry service in the hotel.

the apple juice at breakfast time was totally too sweet

breakfast was enjoyable with multiple options

ev charger was convenient

about laundry was told there was no customer laundry facility desk attendant very abrupt and

breakfast had several options

bed so comfortable ikeep missing breakfast.

even the breakfast was impressive

great gym

breakfast was good, there was variety of fresh fruit, bagels, eggs juice & cereal

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

breakfast bar had plenty to choose from

in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was

entire staff from the front desk to restaurant & bar were extremely professional and friendly

pool hours should start before 10 am and bed could be more comfortable

laundry room is conveniently operated by credit cards. location is close to many businesses.

good breakfast and nice beds!

room was clean kitchen had a full size refrigerator the room and living room had a

desk clerk did not inform me that about kitchen amenities upon check-in.

i loved the split room with the kitchen and desk and tv in front and a totally separate area for the

rod was broken, rug was severely fraying at floor join, panel was falling off cabinet under kitchen sink, bed was new but rock hard, lighting was laughable

don’t forget about the great salt water pool

the breakfast was also good

the breakfast was delicious

no gym that i could find

it was very clean and quiet. cheerful people and well lite parking lot.

room was clean, the bed was very comfortable, and parking felt safe and convenient

location is perfect for carowinds and getting into the carowinds parking area is super easy

thing was very suitable; parking, cleanliness, the a/c was on point after a long hot sunburn day at

it s a little confusing to get to the parking lot and it sets back behind other businesses.

even allowed early check in

the laundry room caught on fire and it smelled like dogs lots of traffic

service from rebecca, clean rooms and they had early check in to accommodate our needs

like weed the vending machine and laundry detergent machine took our money and they shrugged it off

no change for the laundry room

staff was friendly and helpful, the room was clean and quiet, breakfast was very good and access from the interstate was easy

breakfast is delicious

piles of cigarette butts around the pool areas

pool was clean and the water a perfect temperature

same breakfast daily

gym and pool were closed

great breakfast assortment

breakfast was small but good. i love waffles

breakfast was

breakfast could have been a little better included eggs or something but other than that it was

ok breakfast

we got the efficiency room with a small kitchen and although there were plates, and cups, pots, and pans, there wasn't any silverware

was okay, typical continental breakfast, fitness room was adequate

breakfast could be a little more interesting - eg. waffle maker, more fruit options.

breakfast could have been better.

breakfast was fantastic, the room was roomy, clean, and comfortable

gym room and pool size was very small, but useable and clean.

breakfast was extremely good and hot

clean, great staff,best breakfast ever. at comfort inn

would like bacon with breakfast

the convenience to our family, nice kitchen, bed was comfy.

the kitchen

i love their rooms and the fact that they have kitchenettes.

location, mini kitchen and walk-in shower.

room was clean and updated, good air conditioning, fully stocked kitchen

shuttle runs to carowinds every 15 minutes

great little galley kitchen

kitchen stuffs are not fully equiped such as cooking oil, paper towel, hand soap, trash bags, dish

it was great to have a shuttle bus to take us to carowinds and not have to drive my entire trip

the shuttle was a bonus

the lady who checked us in was very nice and my children enjoyed the swimming pool.

wi-fi was not working. pool was empty. no carpet on floor.

we were told that the pool was open when i made online reservations and they had offered a continental breakfast

the pool.

hotel could renovate the old pool area with a garden or outdoor picnic area instead of just a concreted in old pool

the parking and the receptionist

loud trucks in parking lot

light parking lot, the room was very dust from drywall dust on coat rack toilet wasn t bolted down

felt safe. nice breakfast.

coffee maker in the room and breakfast was supposed to be included but when i went to get breakfast there was

breakfast

pool needs updated.

beautiful totally renovated hotel in a great location. great gym and pool.

breakfast didnt have regular sausage, they only had turkey

the gym is hot and no a/c. the pool is only 4 fts deep.

the indoor atrium pool area was beautiful and spacious, giving the resort a tropical feel no matter the weather

no kitchen

pool area was dirty and inside of the

the utensils in the kitchen were not clean

were bugs in the kitchen and bathroom

everything!! totally satisfied.especially the pool access from my room!

we were there with my stepsons football team and we all enjoyed it maybe the kids a bit too much

i had a 3rd floor room overlooking the pool (which included a small patio perfect for my morning coffee)

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

the swimming pool was nice and clean

it also had a separate desk/work area that was convenient for my kids to hook up

i didn't get to eat breakfast but the bar looked good.

i've had more variety at the breakfast bar at less expensive hotels.

the breakfast bar was fantastic everyone was helpful n customer service is great

catered for a family of 6. decent size gym and a great breakfast.

the breakfast was great, would stay here again

the pool was not open...

disappointed that sign in lobby indicated that pool would be closing at 8

your pool wasn't open.... make bacon apart of your meat choices....

the location, all the staff was very kind, room was very clean, breakfast.

called before i arrived to request an early check in, the staff said yes there are plenty of rooms available for early check in

everything but breakfast was best

loved the reception and the complimentary breakfast

nice atmosphere. the kids really enjoyed the pool. and we (adults) enjoyed the breakfast.

the staff, from bar to reception and restaurant were absolutely amazing.

breakfast, coffee and tea

had the gym, pool table, water and refillable water machine

the lady that was cleaning up the breakfast saturday morning was rude to me.

the staff were amazing and the vibe was very friendly. with a great breakfast.

i love the location it was quite i loved the breakfast i also enjoy talking with the staff.

small indoor pool, taken over by many kids.

the pool was open.

the pool wasn’t open… i wasn’t made aware of incidental fees.

there is a bar in the lobby that you can order food from

the bar wasn't open

i can’t wait until you are able to serve a hot breakfast again

comfortable room, nice pool but we didn't have time to use it. breakfast was great,

the staff member was very helpful the breakfast was good price was right

pool was fun

other guest allowing there kids to run the halls and knock other guest room doors

was the kitchen manager i think, and although we have stayed at this hotel before when we went to carowinds

nice breakfast, comfortable room and good restaurants within walking distance.

great breakfast buffet! nice pool! cozy beds.

i loved the full kitchen which had all of the necessary appliances however it was very small

the breakfast was delicious.

the hotel was pet friendly and had a gym, pool, and hot tub

hotel is perfect the staff is excellent they serve complimentary breakfast and dinner with drink vouchers all included with your stay

service desk they were rude and could not provide the same answer to my question for a late check out when i got the room they said 1 was the time then when i needed the late check out

bar and food personnel also very friendly and accommodating

the gym was small and very warm, we tried to change the temperature but us did not work

loved that we had a kitchen and everything was already there for us so we didn’t have to buy anything but food

location was good, didn’t expect a full kitchen which was good.

laundry available in the

love the full sized kitchen and huge bathroom with laundry area

the property offers two bedroom two bathroom suites with a full kitchen.