sea and pool water were really very warm - thanks to the amazing weather - but meant it was hard to cool

snack bar was my favorite place

the kids club and family friendliness was impeccable and my daughter loved it

our kids loved seeing the families of coatis and iguanas roaming happily around the grounds, and the

when enquiring about transport to other towns nearby and bad information about given about the casino

the breakfast was probably the best food at the hotel

and rooms amazing, breakfast good but overpriced, restaurants top quality, all staff friendly and helpfull

the breakfast buffet was amazing

but the coffee could definitely be better for breakfast, it s a little weak and bitter

breakfast is the best we ve ever seen, staff is super friendly, everyone is smiling and ready to

meat selection at breakfast

closed for 3 days because of a private event and we had to do long lines in the other one to get breakfast

breakfast an hour late or didn t show up at all

only at breakfast, and this was always watered down

the spa and the masseuses were fantastic too

poor wifi signal

4$ per small very very average pina colada)

fun relaxing vacations with my familiy. kids had a blast.

didnt like that the water it the pool were cold, not alot to do in the facility, golf car and card are driving on the side walks

as for the buffet, get them to make you an omelet for breakfast

bar by the beach, it is different story, you have to order food

each summer we bring the kids and watch the turtles nest

several minor things: burnt out light bulbs in the bathroom, tv remote not working, no bag for laundry service

each summer we bring the kids and watch the turtles nest

room service was prompt at breakfast time and the food was well prepared

breakfast was great, everything was perfect. the shows, the mexican food

he took care of extra pillows, dinner reservations, beach cabana rentals, and sent us a special breakfast for our anniversary

same for breakfast, men cannot have a tank top or cutoff sleeves woman

breakfast was delicious

very good breakfast for the money

the free breakfast of fresh squeezed juice and fruit was amazing

loved everything about it the breakfast could've been better but the food taste good the portin was just small

and we should have gotten breakfast included everyone of us

we did the floating breakfast and manuel made some amazing food - eggs, fruit bowl, empanadas, etc

so wow, was really delicious intolerance free ;) breakfast in tulum is often unhealthy

we also had the floating breakfast, which was made even more special with a sparkler surprise in the middle of the basket to

floating breakfast and dinner is really delicious

food was incredible, from the floating breakfast to dinner and the guacamole omg

the included breakfast was good but to small.

the breakfast was healthy and delicious

they also serve delicious food for their dinner and breakfast options

best breakfast as well with yoghurt, fresh fruit, you can choose either eggs or avocado toas with tomato

really nice paradise ud83dudc4c vanessa thank you for your hospitality breakfast was delicious and a lot of choices

breakfast was excellent

the family makes sure you do not need for anything, they offer the freshest breakfast, dinner and cocktails you can imagine and total peace and quiet

breakfast was great. lots of options. healthy. staff was attentive and friendly.

during our stay we discovered that we can eat breakfast in the restaurant on the beach

the breakfast buffet was especially good and definitely a highlight of the stay

choice of breakfast lunch and dinner nice area and facilities and the stuff were doing what was possible to

breakfast at the buffet was very good

the breakfast is amazing

breakfast by the ocean side, very very friendly and overall vibe is great

breakfast was fantastic with very friendly waiters

the restaurant for breakfast, lunch and dinner was excellent

the restaurant is spectacular, amazing spot for breakfast and the homemade pasta is brilliant

help make it a special experience, a huge thank you to all the team in capricho restaurant (the breakfast and lunch service so special) and i would recommend upgrading to the premium experience, (+)food with a variety of cuisines, daily seaside breakfast with an amazing sunrise from infinity pool (+)breakfast and staff were amazing. (+) facing us plus helios restaurant for our breakfasts (-) nothing dramatic, but one morning breakfast that we didn't order came at 6:30am (+) it has a good selection of food for breakfast and launch (-) before i headed out to enjoy breakfast, i pressed the button toured more of the property and had a few drinks at the pool bar (+)looked forward to breakfast every morning at helios (+) good restaurants, amazing breakfast buffet (+) our favorite restaurants/meals were capricho for breakfast, and tentazione for dinner

the staff, the food, the room and the pools

food with a variety of cuisines, daily seaside breakfast with an amazing sunrise from infinity pool

also, their mobile app to call the drivers for golf cart ride does not work

property had great food and amenities - their gym and spa was high end

keep putting them out daily until they're gone, there was no hot food served at the beach between breakfast and lunch (so if you missed breakfast you starved til lunch at 2pm or you had to leave (+)dalia and tikkal breakfast had nice variety and decent service (-) the breakfast at helios was a glorious spread, but there were flies everywhere and nothing was chilled

the pools was immaculate and spacious

call this all inclusive-if you cant even eat at the restaurants each night,also theres no free room service

very nice pool and food was good

it was difficult to contact the spa to cancel my booking the next day bc nobody answered either phone line and all of the staff

breakfast option wasn't good-only one cafe no place to eat dinner - near hotel hotel room porch was

shame that there was no breakfast

breakfast was good

close to highway, traffic noise, breakfast only after 9:00,

no early breakfast availability.

the breakfast buffet was fair,

abigail, a host at the breakfast, lunch, and dinner buffets, was absolutely top notch

the breakfast was excellent. a lot of choice and very very nice.

great buffet for breakfast and every other meal. nice grounds with pathways winding through the

breakfast was good,lunch was good

long lines up for breakfast and lunch buffets

breakfast was good

breakfast was the best meal of the day

little kids club near the beach was underwhelming

my kids loved the juniors kids club

the kindness of breakfast staff in the nest restaurant

the kids club at the beach could have been better.

kids club, worse i have ever seen

the family selection is ideal for family with kids

thought that the breakfast service was a bit lacking

breakfast was good, plenty of options, quality of food about the

down breakfast and lunch took over an hour- we opted for breakfast buffet and eating lunch pool side

had we know the special breakfast was a sales presentation, we would have declined

breakfast buffett was amazing with an abundance of choices.

good breakfast, clean, location, parking, jacuzzi, team.

the breakfast that is included is great

breakfast offers a large selection of coffee omelets and orange juice

breakfast was included in our stay and was also excellent

the breakfast is supposed to be at 7am but they didn t have the service until 7:30

we loved having a delicious breakfast delivered to our room every morning

d for us enough) and marisa was a great host

breakfast is brought to your room each morning and is lovely

i will not mention the same things with other people that i totally agree with, like amazing breakfast, great hospitality of melisa, perfect size of room, bathroom and terrace, need of a

great breakfast

more options for breakfast

they even cooked a special kind of mexican breakfast following my recipe

breakfast is served in one of restaraunts only, but it also full of table

we feel would be a good idea given the current pandemic, an expanded room service and restaurant breakfast & lunch menu (as the present breakfast & lunch menu options at both are a little lacking)

the beach breakfast and lunch are a dream

breakfast til late night room service the foods offered were varied and delicious

s not repaired during my stay) - i booked the hotel in my first stay for 240 dollar per

plenty of lounge chairs by the pool and on the beach

breakfast til late night room service the foods offered were varied and delicious

we loved the daily volleyball games in the pool and getting to know other travelers

30 as an option for people who didn't eat breakfast

could not be used from the tulum airport, the buffets had very little vegetarian options at breakfast, i would not recommend the beach club for the maroma beach free excursion- we were made

breakfast buffets were amazing

food was amazing although we stayed on seaside suites side, we at at palms everyday and enjoyed breakfast and lunch at the same restaurant (starts with an a)

food was mediocre except for the breakfast buffet and the beach fiesta

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

verry nice host nice pool great breakfast...

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

great breakfast and clean facilities allowed us to relax

rooms, breakfast, pool, welcome drinks are quite prestigious

very good location, good breakfast.

breakfast started at 7:30- no problem! would have liked coffee available earlier

staff were great, always happy and kind - breakfast was nice - i mainly had the fresh juice and omelettes - beds were hard but i slept great

very good breakfast/dinner buffet

the staff is helpful and polite and the breakfast (we only had breakfast at the hotel) features a wide-enough selection of items for every

beach is amazing the buffet food is varied and delicious especially the breakfast the staff are friendly and helpful lots of fun activities including boules, yoga and nice

no fresh salsa to go with eggs and omelette with breakfast

great breakfast and food the rest of the day.

breakfast eggs watery, juices sweetened not natural

breakfast was super, buffet every day fresh bead fruits all you can ask for and staff was very nice

5 hrs every morning for room service to bring breakfast, so order

the breakfast and lunches were very basic

mainly ate at buffet for breakfast, and the food was great

the breakfast buffet was very good

she was great and helpful great location great architecture great continental restaurants breakfast need to be improved get few new foods daily great pools nice

we got massages at the spa and the spa rooms where beautifully decorated and the therapists where great

there are several resorts in one area but we wanted the adults only

rooms overlooking the pool/ocean have excellent views, especially from the 4th and 5th floors

restaurants, hotels , food, pool, activities all perfect

other resort brands offer exceptional upgraded services (premium bar, restaurant, pool, beach, liquor, etc

breakfast was delicious

the breakfast could have more option for meat , no steak sausage bacon or salmon on the menu

the breakfast was disappointing, in your room there is only included a coffee, juice and a small plate

regular breakfast was a joke

the breakfast was

entertainment!!!!! swimming pool!!!! location!!

the food was great! the bed was very comfy. the beaches were beautiful and the pool was lovely.

facilities beautiful grounds pool area easy access to pool

seems the hotel was understaffed overall, long waiting at the pool bars

booking needs to specify the age of the kids so that the kids are charged properly.

lunch buffet by pool was bad and almost never replenished

large swimming pool

same kids menu every restaurant every meal isn’t acceptable

any extra activities or coupons suppose to be included at check in or full details about premium spa benefits

i heard the spa is amazing, however i didn't know in time to check it out myself

the breakfast was very good.

breakfast buffet with omelette station and a variety of food cultures

we enjoyed the breakfast buffet and location was very nice

no restaurant on seaside for breakfast and no terrace for

soy milk available at breakfast at the buffet, but not available for the room

the breakfast option could have added more non pork products. add turkey sausage, bacon ect.

breakfast was just okay unless you got a omelet cooked which was pretty dang good

breakfast was good and variety of to choose from

far and super busy with a long waiting line for breakfast and very strange dinner plans

breakfast buffet was always a hit it was standard american food with other international options,

lot of variation of breakfast, very good food and people very kind, the restaurants are big so there are no issues with

breakfast was always great, excellent variety, lots of fresh fruits

breakfast was cold every single morning

enforce the rule that small children shouldn’t be playing by the pool bar

of all we got an upgrade to other of their hotels in the complex: barceló riviera maya the best one of all of them so this was amazing

breakfast was fantastic, fresh made to order and plenty of choice

wi fi,breakfast

included breakfast menu had excellent variety, high quality, well prepared and delicious food

the breakfast was sufficient for what we need

the staff was so friendly and the breakfast service was top notch

breakfast and lunch were great

the location was prime, the breakfast fruits eggs pancakes meats and specially the lunch burgers, nachos and tacos-wow

we got all inclusive where they provided 3 different meals each day, breakfast & dinner was buffet style & lunch was made to order

breakfast can be improved at the hotel as there was no coffee and i cannot imagine my morning

breakfast was very good

the food was so good, including the breakfast which was cooked to order daily

breakfast is very very small portions

the hotel restaurant food was delicious - even the free hotel breakfast was good, and the portion sizes were all fair

breakfast is a fixed menu but has lots of options, be sure to try the rancheros eggs

breakfast i had to pay for the water but there is a free water dispenser at reception

food was cold both for dinner one night and breakfast one morning

i had to critique, i would say the world cafe breakfast could have been better

ailable for lunch and breakfast also when you book the preffered club upgrade)

breakfast and lunch were fantastic however

it s good to have a few restaurants to choose from - oceana is great

breakfast, coffee/juice was served daily (included) along with beachside beverages and food options

beautiful property, cozy, door side breakfast, welcome drinks, highly recommend.

breakfast on the beach each morning is one of the highlights of the trip, and the food is

limited activities and breakfast menu.

food - breakfast and lunch were great, i would skip dinner the menu is a bit more limited

breakfast every morning was great

the breakfast is great and the room has everything you need

it's a nice mexican breakfast and the location is good because you are right by the town for great dinner options as

especially the tiny lady that helped serve breakfast in the mornings

breakfast each day was included and very good (can choose from a menu which is rare), the room is

the breakfast is included and great (coffee + fresh fruit juice + pancakes/avocado toast/ granola)

amazing breakfast

the breakfast was outstanding

expand a bit the breakfast options, although the ones they have are delicious and high

the breakfast was healthy & delicious

i found the breakfast and some of the activities a bit on the expensive side

and breakfast great

i had a juice and fruit for breakfast and was a little

com we had written evidence of “breakfast included” they tried to refuse this saying this is “on booking and not something we

many vegan options for breakfast the rooftop pool was quite dirty, the pool downstairs had wooden sun loungers but only a

the breakfast each morning was a nice perk and really delicious

the breakfast was inconsistent in the cooking and nothing special but it didn't matter much to us

was perfect, the breakfast was amazing

and caring staff, short walk to the beach, wonderful breakfast that even accommodated us, vegans

all the amenities you need and a very good breakfast with fresh fruit every day

breakfast was a little small and singlesided, one cup of tea ore coffee, two little slice of a

the free included breakfast was fresh and delicious

nice location, staff super helpful and nice, and great breakfast.

free breakfast and bikes

good sized room. comfortable bed. nice and healthy breakfast. free bikes.

also the restaurant has really nice breakfast

even as a dedicated foodie, the breakfast here stands out as my best meal in mexico

they also have a really nice breakfast spot for the morning

breakfast was delicious

think it was more a language barrier than anything as the person who checked me in didn t really speak english so i didn t

loved the pool and the quality of the beds. i slept soo well!!

awesome, fast wifi, big room, nice pool -

the pool is amazing and the rooms are spacious and clean

clean room, comfy beds, nice pool to cool down in, friendly staff

the pool area was amazing and we spent a lot of our time there

good breakfast, good wi-fi, no cost for pool/beach towels

breakfast started too late at 8:00 no parking available but we were able to park free at chedraui

the breakfast in another location from the hotel called

there are no breakfast facilities on site, but there is a massive supermarket across the road

pecially if you want to rent a car).

santos was always greeting us at breakfast and ensuring we had a good time

breakfast was just the right amount and fantastic, location was great, on the northern end of tulum

the breakfast is good but is the same menu every days

great home-made breakfast

was very friendly, from the reception staff to the young man serving breakfast; they were always willing to help with anything we needed

our stay included breakfast which was also great

breakfast was rooftop as advertised so up three or so flights

room was exceptional, breakfast was lovely and location was great - we used it as a base to travel around, so having the

the included breakfast was very nice with a good variety

bar/restaurant wasn’t open past breakfast

breakfast was included and very tasty, pool and garden were pleasant

good breakfast and free water all day

the kids, we loved the pool, and being so close to chedraui where we could buy fresh pastries for breakfast every day

i would only suggest that with this price breakfast could be included

not a biggie but it would have been nice to have a breakfast option.

breakfast not included

they offer the guest a very clean pool, a healthy breakfast, a small bar, lunch available, free bicycles w/baskets & locks, and a happy, friendly,

extremely ceiling in the room, the layout and design of the hotel was stunning, the breakfast was good too

little paradise, delicious breakfast and very nice staff

little bit more choice for the breakfast

and helpful staff, a spacious and simple but tasteful room with an ocean view veranda, and good breakfast

location in national park, great breakfast, room „hidden” in the jungle

great breakfast with a sea view, everyone was also really welcoming and helpful

breakfast had quite a few options and we enjoyed everything

we really like the breakfast, because the fresh fruit, pleanty of choices of fresh bake bread and pleanty of coffee

only downside is that no breakfast is included in the price

included: a great breakfast (a la carte) and an absolutely friendly and supportive staff

the included breakfast is a huge plus, especially since you get so much out of it; a ton of fruit and bread,

very friendly staff and beautiful rooms, great restaurants for breakfast, lunch and dinner and roof top with a dj and cocktails daily if you want little party

room misses a place to hang towels no safety box no explication about what’s included in the breakfast the wood of the windows in suffering so because of that we had difficulty’s to close

breakfast sausages and bacon just the way i like them (little detail, i know (-) when you arrive after checking in, you will get pulled aside to be signed up for a vacation club breakfast presentation with the promise of a no-pressure presentation in return for a $150 hotel (+) lastly, we never ate breakfast at the restaurants we always had our food delivered to our room which was pretty nice (+)breakfast was fantastic (-) one last thing, if they invite you to the vip breakfast so they can promote their membership programme, don t go (+)breakfast was average (-) i accepted the invitation to the breakfast presentation in exchange for spas and points (again several family members go to the spa

toro was the best restaurant with a great salmon and kids menu

and if you did not have a reservation you had to wait over 2 hours so we were stuck with room service a few times

downside was that the lifeguard at the kids’ water park spent most of the time watching videos on her phone instead of paying attention,

there are adults-only pools and beaches (and restaurants) so we don’t have to listen to crying kids when we want to have some quiet time