comfortable, sandy beach at your doorstep, chill atmosphere , sunbeds, pool with whirlpool, beach service and all other resort-ish amenities included

the rooms were very big and clean and there was even a small kitchen with a coffee machine

bar and restaurant closes at 8pm

nice and quiet, top notch bar and restaurant!

we were promised surf and turf and premium open bar for three hours at a cost of $100 per person

booked this getaway to get away from the kids and have an adults romantic getaway this was the x complete opposite this was all a lie

heaven section pool was full of amazing music, live bar and entertainment

booked this getaway to get away from the kids and have an adults romantic getaway this was the x complete opposite this was all a lie

understood why it wasn t adults only because of covid 19

booked this getaway to get away from the kids and have an adults romantic getaway this was the x complete opposite this was all a lie

breakfast sausages and bacon just the way i like them (little detail, i know (-) when you arrive after checking in, you will get pulled aside to be signed up for a vacation club breakfast presentation with the promise of a no-pressure presentation in return for a $150 hotel (+) lastly, we never ate breakfast at the restaurants we always had our food delivered to our room which was pretty nice (+)breakfast was fantastic (-) one last thing, if they invite you to the vip breakfast so they can promote their membership programme, don t go (+)breakfast was average (-) i accepted the invitation to the breakfast presentation in exchange for spas and points (again several family members go to the spa

the pool entertainment staff was lively and full of infectious energy

quality of food , water park and everything was super clean

alvarez at eden pool is the best, we made sure to be in his section everyday

downside was that the lifeguard at the kids water park spent most of the time watching videos on her phone instead of paying attention, which

staff was amazing. breakfast was outstanding

also, we really liked the breakfast place and bakery called pan & selva just down the road

excellent breakfast with fresh fruit and delicious egg dishes

cosy, comfortable beds, clean, simple but freshly made breakfast every morning, very friendly staff and best of all - there’s spider monkeys everywhere

there is a good breakfast in the morning

wafle house down stairs for breakfast

more than toast and coffee for breakfast

they weren't open for breakfast so was disappointed didn't get to try the waffles

the staff was so friendly and the breakfast service was top notch

the breakfast was sufficient for what we need

it s good to have a few restaurants to choose from - oceana is great

breakfast and lunch were fantastic however

alexis the car valets knew about my car more than me; good and fast laundry service and very good breakfast buffet

breakfast buffet was a zoo, so many people, a poorly situated table, cold food

ailable for lunch and breakfast also when you book the preffered club upgrade)

breakfast was just okay unless you got a omelet cooked which was pretty dang good

breakfast buffet was always a hit it was standard american food with other international options,

far and super busy with a long waiting line for breakfast and very strange dinner plans

breakfast was exceptional

more than 50 people in line for breakfast had to cancel my breakfast and went outside to have it

i heard the spa is amazing, however i didn't know in time to check it out myself

the hydrotherapy spa was excellent

same kids menu every restaurant every meal isn’t acceptable

any extra activities or coupons suppose to be included at check in or full details about premium spa benefits

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

breakfast was always great, excellent variety, lots of fresh fruits

breakfast was cold every single morning

lot of variation of breakfast, very good food and people very kind, the restaurants are big so there are no issues with

i missed a 40% off on a massage from their spa (spa is amazing by the way) because the girl at the booking services failed to let us know upon

service in the sports bar (only) was excellent

ginásio, kids club, beach, buffet choice, facilities in general are very good

seems the hotel was understaffed overall, long waiting at the pool bars

the beach , pool and the food

the gym was absolutely gorgeous and the shows were fun and pretty quality

location, lots of things to do for both adults and kids, excellent food in both buffet and a la carte restaurants

breakfast buffet with omelette station and a variety of food cultures

we enjoyed the breakfast buffet and location was very nice

the breakfast was very good.

soy milk available at breakfast at the buffet, but not available for the room

the resort was full but we did not feel it

this should be a place to relax in the morning with your breakfast, coffee or just relax by the pool, at that hour there are not many party

suite, staffs (really helpful & friendly, a few were bilingual in english & spanish), yummy food (breakfast buffet) and parking available

breakfast was not that good, only 2 options as i remember

breakfast was not great, only a couple of options which were not great either

from the room to the pool to the breakfast even the staff was great

entertainment is so boring by the pool, you can not hear the music, it’s only adults resorts, you could do some entertainment for adults and not for tamiles

adults only site is quieter, but transport to other aspects of barcelo becomes a challenge during

lovely beach and pool areas

the pool and the views are beautiful

at the other hotels where also allowed into our hotel they had to be 18 and above as we are adults only, so that was great

the mercado was a daily stop, made to order breakfast at trajinera was a hit, lunch at las playas, dinner at xin gao and swimming, kayaking and

the selection of food at the breakfast buffet is amazing

was

breakfast options at the hotel were plentiful

that we had to reserve in advance

the food at the buffet for both breakfast and lunch had a good variety and was of very good quality

realised that a heavy sales is working at every house to sell you loyalta program pushing you for breakfast with staff for which you have to pay deposit to book a table in the hotel which is all

there are 2 options for breakfast, 3 for lunch and 7/8 for dinner

we loved the fresh omelet station for breakfast

breakfast at the beach buffet was our favorite

were numerous breakfast options, but we always ate in the buffet which had numerous options

breakfast

the breakfast buffet at cayuco is also a must see

t great) but enjoyable

mary's charming and personal service and made our sunday breakfast a delight

the base level rooms are all very big and private, each has a small pool and you could easily chill out for the day there

the view of the caribbean sea and the hotel s signature swimming pool visible directly from the hotel room were breathtakingly beautiful

private jacuzzi and pool with full bar and wine included

private jacuzzi and pool with full bar and wine included

location is quiet but close to playa del carmen. breakfast was varied. nice size of the room.

breakfast was perfect (very well served, and tons of variety)

good breakfast

big and clean rooms, good breakfast

) healthy breakfast, huge beautiful lobby, wifi always works, friendly staff - they just have it solid

coffee was really good, breakfast fine

breakfast, price

the breakfast was good

it was a bit noisy begining around 6am because our room was very close to the breakfast area.

the comfort of the room. the breakfast; healthy food included.

every morning at 8:00 (each day different yoga for all levels) after yoga, i would go for breakfast and at 11:00 or 15:00 i would attend some ritual - spirit pampering (+)was just perfect and the service quality is outstanding the place, the beach, the pools, the breakfast place and the bars are gorgeous (+) however, one of the most magical and memorable moments was having breakfast at su casa with joel playing the most sublime sitar music i have ever heard (+) breakfast and lunch was fresh and yummy too (+) pool, vegan tacos, vegan breakfast (+) breakfast at su casa or plantissa (-) on one occasion i was the first customer to arrive at su casa for breakfast but was then served and kept waiting for almost 45 mins with other later arriving (+)) breakfast was a dream, full of healthy fresh juices, power shots, fruit bowls and super foods (+)breakfast, the place itself, some of the desserts were not so good (-) vegan and vegetarian food can be superb, unfortunately nothing besides the avocado toast for breakfast was barely edible

our kids loved it, me and my husband loved it and will be definitely come back here

kids have to be used to staying in high end places but have access to many cool spots

also i wish the plunge pools were open to 6 pm

limited seating around the pool unless you have a swim-in room - most of the seating is around the

good pools and children were not permitted in the bar pool

pool was very basic and play equipment outdated

gym was lack luster at best - i've seen better in a best western

kids club is not professional, staff is always in their phones, kids are given sheets of papers to

although it wasn't that big of a deal for me since the bar is close

the breakfast was good and healthy. the room was spacious and very clean.

clean room, friendly staff, good breakfast ud83eudd5e

we enjoyed our stay at your hotel with that large selection of food for breakfast.

free breakfast, great pool

it was great that it included breakfast!

beach, the staff are friendly, the wifi is good, the food is good in the normal restaurant for breakfast, lunch, and dinner, with the menu changing daily for dinner, however the food was

the old man in the breakfast, always happy, singing, show you , the most important is your mindset

the food at the terraza restaurant seemed to be a lot better than our previous stays and at breakfast, the man makes the best omelets i`ve tasted

long lines for breakfast as there’s only one place for breakfast ckreaky

everything-- but so much time for main meals given: breakfast 6:30 to 11:00; lunch 12:00 to 15:30; dinner 18:00 to 22:00---so good

great breakfast and clean facilities allowed us to relax

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

rooms, breakfast, pool, welcome drinks are quite prestigious

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

verry nice host nice pool great breakfast...

feeling of being rushed to finish breakfast by some of staff telling us that the venue would close in ten minutes

we arrived during a week that the a la carte breakfast was closed and 1 restaurant closed

the breakfast options are great and the dinner reservations were amazing

breakfast was great

at the ocean and eating breakfast from the breakfast buffet is great

room with pool view which was downstairs, was private and lovely staff very friendly nice breakfast egg,toast, coffee and juice pool on rooftop was

fot the price it was amazing place cleaning room , breakfast and personal was friendly .

the included breakfast was nice

the staff is extremely friendly and helpful and the breakfast is outstanding

i loved absolutely everything!. facility, breakfast and excellent staff members

swimming pool area, architecture, breakfast, variety of restaurants.

in the morning, there was no bacon or sausages for breakfast

i also never found fresh tortillas for breakfast but perhaps they have tried before and they don't get eaten or i did not look well

y luis bartenders - luis, manuel, y roberto breakfast and lunch -

breakfast was also exceptional along with all other meals

the breakfast was very delicious with a good variety

the pool was great and the breakfast was also fine

breakfast is great

breakfast was great, i loved that we could request a certain item and it was freshly cooked.

breakfast various and tasty

our door cards constantly deactivated. and we would say breakfast was lacking.

we took just breakfast and it was good

staff was friendly and breakfast was delicious

then we were asked to come next morning to collect our “presents” which were breakfast at different hotel, japanese dinner etc goods

lady that cooked the eggs for breakfast and the staff on general in the buffet where rude and might need a little more training

this hotel offers great service and excellent buffet breakfast. will definitely return!

the beach really was incredible, almost no one there, direct view at that beautiful sea from the pool

we booked a basic garden view room but they gave us an amazing ocean view suite with a kitchen, balcony and jacuzzi only a few meters from the sea

we used the spa for a swedish massage, it was amazing

it was good to be 15 mins walk from town it meant it was quiet and peaceful and the view from the pool of the sea was great

location is great, facilities and breakfast super healthy and enough for an entire morning.

breakfast was great too

beautiful jungle garden, good breakfast, clean up every day, close to the center.

i looked forward to breakfast each morning as you had a lovely selection of fruit bowls, as well as toast, cake, tea,

the free breakfast was nice (toast and banana bread and fruit, granola and yogurt) and you could pay extra

the location was excellent. breakfast wasn´t all that great, but it was to be expected.

breakfast is just a slice of toast

staff at reception and especially the breakfast (1 slice of toast with yam, coffee and juice) person were extremely unpolite

more breakfast choice.

included breakfast is a joke (glass of cheap juice + 1 piece of toast with a tiny pack of jam)

food was mediocre except for the breakfast buffet and the beach fiesta

could not be used from the tulum airport, the buffets had very little vegetarian options at breakfast, i would not recommend the beach club for the maroma beach free excursion- we were made

food was amazing although we stayed on seaside suites side, we at at palms everyday and enjoyed breakfast and lunch at the same restaurant (starts with an a)

30 as an option for people who didn't eat breakfast

breakfast buffets were amazing

location, rooms, breakfast menu, pricing, communication.

were sent to another hotel for breakfast and there were many other guests from other hotels so it took long to get attended by the

the breakfast included in the room was provided in another hotel (close to the hotel). but the

breakfast selection - a toast and scrambled eggs everyday

the worst breakfast

breakfast til late night room service the foods offered were varied and delicious

private location for relaxing in the sun in pure 5 star luxury, everything from the bach, the pool, the rooms with the most comfortable beds ever to the most fabulous foods ever eaten anywhere

pool and other amenities, staff

plenty of lounge chairs by the pool and on the beach

without beach shoes, there is a clear risk of injury

the beach breakfast and lunch are a dream

we feel would be a good idea given the current pandemic, an expanded room service and restaurant breakfast & lunch menu (as the present breakfast & lunch menu options at both are a little lacking)

they even cooked a special kind of mexican breakfast following my recipe

breakfast is served in one of restaraunts only, but it also full of table

more options for breakfast

the three pools were lovely, as well as the two jacuzzis

laundry is quite cheap, efficient and well managed

maybe due to covid, the elevators didn´t work and no bar on the rooftop pool area

only thing that is missing is pool bar downstairs:)

the pool areas are amazing and the personal was always there to help.

breakfast service was a little slow, they might have been short staffed, and breakfast options

i asked for a car booking for my trip back to the airport but they didnt have it sorted i had breakfast booked but they didn't have it on the system and i had to send them my booking details as

the buffet breakfast hs a lot of choice, we loved it

everything was as expected. nice and clean and the breakfast was super good

the rooms are clean and spacious, and the breakfast was excellent

+ bad smell; toilet leaking; dusty shelves; bathroom needs to be renovated; breakfast horrible; pool

break-fast, nice people, the hotel provide towels to take to the beach, the hotel had swimming pool, close to the bus station

the pool there was more like a fountain

garden and pool lovely, super friendly staff. is like a home away from home

to keep my thoroxine (medication) cool the manager told me none of the hotels in mexico have bar fridges

room was ok but the breakfast included is horrible, just toasted bread and butter and

free “breakfast” was a complete joke, not only was it not at the property (but at a partner hotel a 10

breakfast included was very very very short and bad, does not worth the price at all

breakfast was very basic.

also do not book this place for the breakfast

breakfast restaurant is a bit far from the hotel

the breakfast was great and the room was exceptionally clean

super comfortable, large and clean rooms, very good breakfast at a nearby restaurante.

very good , would have apreciate at least 2 items for breakfast pancakes are un expensive

good breakfast and great location if you want to be close to the center and far from