location, spacious one bedroom cabin, wood burning fireplace, full kitchen & good size fridge

one of the cabins we booked definitely needed a bit of an update in the kitchen area, looked like a broken down kitchen from the 70’s, cupboards looked like they were

the tiny house was cute, it got everything we needed especially kitchen items

the kitchen tools were quite used and there was a lot missing (just one pan, no bowls, no spatula

decent kitchen facilities for cooking, nice and warm inside

was especially nice that breakfast was included

only that they were not permitted in certain areas such as the spa and pool

breakfast till 11am was so perfect because we could then

breakfast!

the gym is sad - 4 machines (1 for chest, 2 for legs, 1 for triceps dips) and 3 treadmills, the good

good bed. laundry was handy. kitchenette also very convenient.

pool and gym facilities were good

easy to find, free parking and an overall wonderful stay

the whole facility was very clean with many convenient amenities, including great gym, small pool and an outdoor hot tub facing the mountains

many people tripped on it when heading back into the pool area

this hotel has sauna, hot tub and coin laundry

loads of room, kitchenette, awesome views, great hot tub, laundry, ice, helpful staff!!

was surprised that when we got there, not only they accommodate our request for early check in, but they upgraded us also into much bigger room

the layout of the 1 bedroom/kitchen

extremely clean - sheets and towels were soft and fluffy and smelled like fresh laundry.

no room service

free parking for our car especially parked it near our

we wished there was a laundry facility in the hotel

easy access/parking. good value. microwave. fridge

water pressure in the showers isn t great and there s no room service so you ll have to ask for coffee to be restocked which is fine

clean and well decorated bed & breakfast inn

absolutely charming athmosfere, personal, facillities, room, fantastic homemade breakfast

more of a couples oriented location with a spa like atmosphere

very cozy , clean and spacious

it has such a homey feel to it, the staff are friendly, the room was amazing and unique and the breakfast the next morning is amazing

the bar staff was very friendly, attentive and accommodating

spa tub, king bed, friendly helpful staff. staff accomodated early check in.

there was parking in site

this hotel was fantastic! lots of parking, in hotel restaurant!

the pillows were hard. wifi didn t work in our room.

the gym and pool were sweet

loved the laundry in the apartment and the fun shower with massage and steam

is no restaurant or room service on monday and tuesday

at night it was a little hard to find an empty parking but we managed okay

be a walking distance to groceries, short trails, gyms, town the restaurant- grande kitchen and bar - superb food

we love the location and clean pool the kids enjoyed it so much!ud83dude0a

great location and not full of kids at the pool

good location. restaurant and bar onsite. clean rooms, friendly staff.

also the room service, only wish the rooms had closed drawers

wanted quiet relaxation in the jacuzzi one evening, but there were young kids splashing around

location was easy to find, good proximity to town centre, the nearby golf courses, and walking trails

pool and spa not available but guest services called prior to our arrival and let us know we could cancel

the kitchen is fantastic! also the laundry machine in the room is very convenient.

the outdoor pool and hot tub, the free underground parking, convenient location

after a long day of hiking we would loved some pool and spa time

bus passes peovided for downtown, hot pool , bike rental , overall condo and its facilities, homely feel with logs provided to burn

such an incredible view from the outdoor pool/hot tub

the pool

the full condo with kitchen was super cozy and soundproof which is always appreciated

nice cosy cabins/apartments. great service and friendly staff. amazing pool area.

enjoyed the little pool and sauna

contains fully equipped kitchen and fire-place, they will provide you with the wood free of charge

did not use the swimming pool and the gym

wish the pool was heated

the gym was pretty decent and pool looked nice as well

loved the wood burning fireplace and kitchen

nice suite. good supplies in kitchen. hotel shuttle bus stop as awesome!!!!!

*should have a bar mounted on the wall to assist climbing in and out of the shower/tub enclosure *lights above the

old gym equipments

and layout of living room and kitchen was rustic in keeping with the area

happy hour, breakfast, bar were all great!

the room was thoughtfully designed with multiple mirrors and a small kitchen sink inside the room so it s easier for multiple people to get ready

loved the bar staff trying new cocktails for us

room service was

laundry no machines as yet

loved our suite! roomy, quiet, balcony, well equiped kitchenette, great pool/gym facilities!

very comfortable rooms/beds, nice big pool and hot tub, and gym

the laundry facilities were great as well

restaurant meals were good value for money and added bonus - laundry room on 3rd

the room- it was very affordable for the king spa room

great location great value. great bar & restaurant. great buffet breakfast

fitness center, pool, hot tub and especially the underground parking

only one elevator working and lots of kids in the halls

this was disappointing as we have two young kids and had driven eight hours to get there

when i asked room service for a big carafe of coffee, they delivered!

breakfast is good. pool and hot tub open until 11 pm, and kids have fun there.

great location and parking for accessibility. spa is under renovation.

the pool is very well kept and towels always stocked if it gets low

he opened the pool early so the kids could have a swim

would be a good addition if it had a guest laundry

the suite i had was exceptional and the pool was like i ve never seen before

unique hotel. loved the cave hot pool

very friendly staff. had a very early check in for our room. underground parking.

interesting layout. lovely, unique hot pool. laundry facilities were useful.

lack of wifi in the room, not enough items for 6 people, key cards kept not working

gathering rooms had no tables so no way to play games or entertain with kids or friends

dirty towels left in rooms

woke up the kids

room service 3 days no changing of garbages

pool/hottub/sauna

laundry facilities

the room and bathroom clean and comfortable, all furniture new, shower impecable, excellent room service, exterior jacuzzis with great views

laundry facility available

parking is free and easy, staff is very friendly and helpful

like the spa and hot tub were amazing

there is no changing room or locker at the hot pool/ sauna

parking was a problem - on-site parking full, had to find street parking - pre-book if you can.

morning breakfast was very good and delicious, and the access to the pool area was one of the best parts

superb location, good breakfast, nice choice, friendly bar staff

enjoyed the room and balcony, and had a great time at the indoor pool/sauna/steam room

hour shuttle service to downtown are not enough

about 20mins walk to town or free shuttle bus takes you in and back certain times of the day

it would be nice if there was a microwave in the unit. wish there a bigger/more jacuzzi pool.

provided amenities and facilities were great to have, including the pool

loved the bartender and the wonderful fireplace in the bar and the front desk staff

absolutely beautiful lodges, with parking just outside of them

i received room service, they did not provide plates

the cabin we stayed in was lovely with parking space right next to it

comfortable and hikes right outside the front door, a parking stall in front of the cabin was included

parking for cabin #28 was tight for our subaru,

wifi service to look up hikes and things to do in the area but we didn't use it too much and

all in all, a lovely experience especially if you can take a break from wifi which we welcomed

close to busy highway. no wifi. limited facilities in room with no kettle or hairdryer.

else, such as staff seemed to be too busy to be friendly, breakfast was not included, wifi was not open to the guests, location was off from banff and/or lake louise, etc

350+ cad/night, wifi and a microwave should be included