the hot tub and pool was a nice addition to the stay as well

facilities include a hot tub, and access to a spa at another property

undercover parking and high speed wifi was great

also the breakfast in the morning was good, along with free wifi and bus pass

right down town, food and grocery store within 2 minute walk. clean and parking was perfect.

brilliant location, well designed and very clean. great parking. laundry available.

) nice small gym and treadmills with a view

free parking, an italian restaurant in the property, a business centre, gym, spa

the outdoor pool was not accessible and the reason we booked the trip

droom, lr, large bathroom), on

breakfast buffet, the helpful concierge, the laundry, office facility, generous room size and hot

comfortable furnishings, easy guest laundry and parking

there was a spa but we did not use it so are unable to comment on the facilities of the gym or spa

room service very basic. hotel bar closes quite early.

most hotels include these and i imagine this would greatly reduce laundry efforts

clean, happy staff, good food, great bed, pool clean, fresh flowers, cold water in lobby!

i could not get hold of reception the first evening and when i phoned to get some milk they said room service closed

and their facilities are amazing, we enjoyed the pool, sauna and hot tub

that the bar was closed at 9pm as we had just arrived off the rocky mountaineer train and would have

the gym is really old

the pool is very well kept and towels always stocked if it gets low

the pool

huge tub , would be a great place for a family with kids

would be a good addition if it had a guest laundry

very clean , kids appreciated pool and hot chocolate

super clean. comfortable bed. hot pool is superb.

the kids were super disappointed

hot tub, laundry, free parking

laundry

fitness center, pool, hot tub and especially the underground

added bonus of this hotel was the guest laundry room

garage for the car laundry

huge and clean room, indoor and outdoor swimming pools and hot tubs, gym

i can repeat it once more (i already wrote about my first night at another room - deluxe spa) that the front desk employees are absolutely professional people

staff member wasn't sure how to give me change for the laundry

look hotel, very clean, spacious room, liked the coffee bar downstairs, the front desk employees were very pleasant and helpful

spa facilities were amazing

the staff went above and beyond with dog treats, toy and dog bed provided on check in to make our pet feel at home

in the room was too perfect as well and the awesome amenities like the hot tubs, the sauna, the laundry room

the room was thoughtfully designed with multiple mirrors and a small kitchen sink inside the room so it s easier for multiple people to get ready

did not use the swimming pool and the gym

the gym was pretty decent and pool looked nice as well

some facilities like the gym are not functioning

gym is good

also the pool and hot tub are in different buildings

we used the shuttle service to town a couple of times which was handy

frank loyd wright style stone building with a fireplace bar that features the best view of the valley

pot, ring in tub, etc), better quality towels, no hot tube as advertised -ver disappointing or pool

hour shuttle service to downtown are not enough

no elevator, no swimming pool 2

the outdoor spa was

i thought the pet fee of $25 / night was excessive for a small non-shedding dog

the kitchen had everything we needed

well-equipped and pleasant rooms, including kitchen

necessary facilities like laundry was near

we were happily surprised with the microwave, kettle, bar fridge, sink, glasses, cups, utensils that were in the room

old gym equipments

early check in, friendly staff, swimming pool, and fast service.

great to have a lounge area and kitchen

and layout of living room and kitchen was rustic in keeping with the area

the kitchen tools were quite used and there was a lot missing (just one pan, no bowls, no spatula

decent kitchen facilities for cooking, nice and warm inside

arrived early and there was no issue with early check in

some repairs in the kitchen are needed to be done.

the kitchen wasn’t equipped properly

breakfast till 11am was so perfect because we could then

well facilitated super clean good selection of breakfast

the gym should have dumbbells, the ventilation is super noisy in the hallway.

the pool was closed due to covid19

loved the breakfast, gym, pool, computer access, the view and the location of the hotel

we enjoyed our stay byt parking is poor

good indoor pool and excellent hot tub overlooking the mountains

and moat my kids are happy and cimfortable during our stay

a suite with beds in one room and living area in another, was nice for entertaining different age kids

the whole facility was very clean with many convenient amenities, including great gym, small pool and an outdoor hot tub facing the mountains

no pool

great location and access to cycling and golf activities. great view of the mountains!!

we had a room with a kitchen

loads of room, kitchenette, awesome views, great hot tub, laundry, ice, helpful staff!!

full amenity kitchen

lack of motel laundry meant 500m drive to laundromat

significant potholes in the parking area. go slow. water pressure in shower was low

he informed me because i responded to the email for contactless check in they do not give room service

the hotel's laundry facilities were packed and the staff busy, so i don't know there's anywhere else to put

free parking for our car especially parked it near our

absolutely charming athmosfere, personal, facillities, room, fantastic homemade breakfast

clean and well decorated bed & breakfast inn

room was advertised as having a ‘spa bath’, but it was broken

more of a couples oriented location with a spa like atmosphere

we were in canmore taking a scrambling course and they made us breakfast early because we had to leave before their normal breakfast started and also made us a

there is a great restaurant and bar with a fantastic barman and the food was lovely and very plentiful

spa tub, king bed, friendly helpful staff. staff accomodated early check in.

we asked for wine glasses from the bar ,and they were more than happy to oblige

the bar staff was very friendly, attentive and accommodating

could have more parking

location, parking included & the staff were so helpful and friendly

walking outside to get to the pool area only.

wifi was not good

loved the laundry in the apartment and the fun shower with massage and steam

the kids loved the pool too

staff were accommodating and arranged for an early check in for our stay

pool spa and gym great to have access to

we didn't have enough time to use the pool or gym, so i have no idea how it was

was outside the hotel we had to walk in the cold for about 30 meters and it is difficult with the kids as you have to go fully dressed in jackets

excellent wifi

they provided a washer/dryer with laundry soap & fabric softener which was greatly needed after 10 days traveling:)

the booking when it said suite, so when we walked into a full kitchen, multiple bathrooms and laundry, we were very surprised

great accommodations of pool, hot tub and sauna

felt very safe with “private” access to outdoor pool or hot tub as only one family could book a 30 min slot at a time due to the pandemic (we

we enjoyed using the gym, pool and spa in between activities and day trips

absolutely beautiful lodges, with parking just outside of them

i received room service, they did not provide plates

the cabin we stayed in was lovely with parking space right next to it

comfortable and hikes right outside the front door, a parking stall in front of the cabin was included

parking for cabin #28 was tight for our subaru,

wifi service to look up hikes and things to do in the area but we didn't use it too much and

all in all, a lovely experience especially if you can take a break from wifi which we welcomed

close to busy highway. no wifi. limited facilities in room with no kettle or hairdryer.

else, such as staff seemed to be too busy to be friendly, breakfast was not included, wifi was not open to the guests, location was off from banff and/or lake louise, etc

350+ cad/night, wifi and a microwave should be included