to move us to another room and that would have been great but we already had laid down the kids

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed),

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

nice big room lots of space for the kids

no wifi, disgusting pool, dirty floor, rude staff on arrival

kids were very upset and discouraged

within a 5 minute walking distance along with sparetime bowling, lounge, and arcade for the kids

safety concern for kids

and pushing me away when i m with my two kids

- this was the first and last time i use them - i hope you didn't charge me - luckily for my kids and i there

very thin walls i could hear everything..souded like the kids were in my room

the whole purpose of staying overnight was so that the kids could use the pool

damn kids were loud and wasteful at breakfast

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

the pool area, i can't think of nothing else.

the noise in the hallways kids running back and forth

fault of the hotel, i was woken up very early by some folks in the next room with lots of small kids and a tv

all of the staff was extra friendly, also friendly w the kids

pool water was warm great for small kids. ample breakfast options.

wish pool was open kids really want to swim when we come.

i had 3 people with me including kids so we used a lot of things

room was spacious for the kids to run around.

let the hotel know that we had 6 kids and at 8pm we were being told by the downstairs people to be quiet

no elevator and parking to my room was a little bit far had to carry luggage there was nothing to carry my

yes, the breakfast

the bed linen were dirty and we had to prepare the second bed for the kids by ourselves

it was so nice, clean, and everyone was so extraordinarily kind to our kids & us alike

the kids woke up too early. lol

breakfast was great, rooms were comfortable, clean and quiet. excellent for traveling with kids.

i booked the hotel for 3 nights just to have the kids go to a pool and when i checked in was when i found out

chlorine/ph in pool was very high and burned the kids eyes.

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn t seat us

couldn't sleep until 2am since there was a lot of noise because some kids were running around the

though we were a family of four (two adults and two kids), there was only enough toiletries and towels for two

it seems silly, but when you have kids this can be a deal breaker

noisy banging scared my kids

the kids were very disappointed to learn there wasn t a pool

happened to be a youth convention with 150 adolescents, and i was given a room on a floor without kids

the pool was empty for the kids and east access to several things

the early morning room service delivery man is excellent.

i have not tried the pool yet because at the time i went there were just too many kids hollering but they seemed

pool was a good bonus for the kids and the breakfast area was nice and big which we used after breakfast to play

pool had so many people in it and they were very rude splashing us and we had little kids with us

and the pool was nice but there was too much chlorine, my kids eyes were burning bad

but too many kids

we had a big group with lots of kids so everyone was very disappointed

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

good variety of breakfast, kids and adults were satisfied

i wish they had a taller toilet seat. when my little kids say it's low.

kids in a separate (attached) room on the pull out couch with their own tv

i didn t like that it was so late in the night & some kids were racing up & down the halls.

was woken up at 6am to kids screaming & running up and down the halls

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

wish pool was bigger as it was filled with kids

the hotel was overun with kids that made the pool area unusable as well as the gym

they also had yard games for the kids to play

the kids loved the pool we loved that we chosen this hotel

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

they also had yard games for the kids to play

free shuttle to the airport and convenient breakfast place

kids tournament so lots of kids running / making noise . not the hotels fault

not clean. property is dated. lots of kids running around unsupervised.

of kids in the pool they were screaming to the top of their lungs

school kids staying there and screaming in the hallways and rooms

for 2 hours , water wouldn t get hot, sheets on one bed were unchanged, right across from the gym

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

friendly accommodating staff and kids loved the pool

kids running above us all night

and when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their

hotel was roomy, breakfast was good, staff were nice .

the pool area was great the kids had fun swimming and i was able to relax

was closed the whole day we booked just to swim with my kids

from the bar area instead of serving paying guests and customers alike i get it they re kids bur the adults

were thin; could hear dogs and kids nearby

restaurant staff were great. my kids loved the pool

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

kids sofa bed had a blow up on top of the mattress so no lumps or springs

only thing that was negative was that the fireplace in the parlor was not working

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is

wifi was a bit iffy and video had to buffer frequently

restaurant menu could have had a few more simple options, like kids foods

our kids loved the pool and we all enjoyed the food at the restaurant

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

a simple grab bar would be a great idea when getting in and out of the shower tub

very comfortable bed; had breakfast in the small cafe and it was very good.

kids with not supervision, horse play, music

screaming kids, could hear every word adults said

everything was clean the rooms were nice and presentable pool was great for small kids.

breakfast included was great for the kids

the pool opened at nine am but on our first day the kids arrived ready to swim at 9 only to be told they were

many young kids in the pool screaming for the whole stay

there was use orange juice drink in the fridge every time i try go in hot tub there was little kids in it then

kids running and yelling in hallway saturday night until 12am!

there were kids in the hot tub jumping and splashing

slow check-in noisey from soccer kids sparse amenities

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

we did pick a bad day since there was a bus of kids for playing sports so didn t get to use it

use the pool or hot tub because there was too many kids in it

the location and friendless and the pool area

the 3 machines in the gym, one treadmill was not working

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

was good for our purposes and allowed some privacy between parents and kids with the separate room

much for the kids to do

hotel is not in a good location and they kept the pool closed when the kids wanted to swim.

there wasn't any channels to watch for kids

at breakfast was totally the highlight of the stay, especially for my kids

knowing we wete thete for sports she put out breakfast 15 minutes early so kids could eat

several doors were propped open so the kids could run from room to room

the only thing we didn t like was that we could hear our neighbors that had pretty loud kids.

even the kids mentioned the smell right away

breakfast was delicious and being able to pack and go to the room comes in handy with kids who struggle to wake

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

, staff was so nice and friendly, this is my second time staying in the property i love it,my kids love it and

the room was beautiful, clean and spacious enough for my 2 kids and i

kids loved the pool

only suggestion would be to have a kids menu in the restaurant

no kids running up and down the hallway, no slamming doors, no adults talking excessively loud

it said it was a deluxe king room with a fireplace

a single bottle of water is charged... for a luxury hotel.. no room service

the style of the hotel was lovely, and the gym was spacious and clean

was awakened by kids running up and down the hall, yelling and screaming, & scuffling

breakfast was great, fitness center is nice but a few things were broken on the cycling machine.

loved the breakfast

the dryer in the guest laundry room tore 4 of my

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

older kids playing football without supervision while the little ones were trying to enjoy them selves

the only negative was that the pool was too cold for the kids.

the pool wasn t tiny so the kids loved that

kids enjoyed all the fresh cookies at check in

was awesome the kids enjoy the waffles

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

the hotel is dated. needs cosmetic work. no pool gym was closed

said breakfast online but there was none

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

they didn't have breakfast or a gym

there had to be 50 kids and 30 adults in pool area at all times

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

didn t like that it was kids in the pool with no supervision and no staff said anything about it i couldn

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their

food options were too highend if traveling with kids

from kids playing football in the stairway,and running up and down the stairs

kids had to sleep on floor in lobby till they found a

a step stool in bathroom for little kids

we especially enjoyed the bar area with the pool table where my kids had a lot of fun

perfect for a family with young kids who need big space to run around

pool, grounds were in good shape, tennis option,

breakfast was a highlight.

a good range of breakfast options

it was also set right on the parking lot, not very pretty or relaxing

breakfast was over when i got there; thought i had until 10; ended at 9:30

valet parking and complimentary full breakfast only enhanced

artisan is a great restaurant with a nice bar and patio

best hotel buffet breakfast i have seen in years if not ever

to covid procedures, you need to park in the parking garage about a block away

the breakfast had a lot of variety

the kids and i were asleep, but my husband was awake trying to use the bathroom when she just walked in

the kids loved the pool and i enjoyed the shower and the breakfast!

choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed

luckily we have kids so i was able to wipe a lot with baby wipes

i know its summer but it wasnt outside and the air on and the pool so cool i was freezing but the kids didnt

take caution with kids using water in their own

was some type of kids hockey convention going on and a dog show of some sort

hotel is very nice, just not suitable for young kids

the pool is a great size for my kids to go swimming

i know we were in a room on the floor with the pool, but the kids using the pool were very noisy around the

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

important details when traveling with kids

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

kids loved the pool

i had carried food for my kids that ended up going bad

in without speaking to us and interrupting the call, which was weird, especially as we were with kids, wet from

what i liked the most was the room super clean, organized and the pool my kids loved it

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool

there is a kitchenette and that was very helpful. pool and spa was fun for the kids!

pool needed to be vacuumed, but the kids didn't care and had a great time

it had a stove and big fridge and kids friendly

sound like kids being obnoxious and furniture

the pool was clean and perfect for the kids to play in

we had 2 adults and 2 kids

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

the heated pool was great for the kids to help burn off energy

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

lobby, pool, fitness areas are great

elevator didn t work .. kids were out if control in hallways

would have liked breakfast included with my stay but the prices were reasonable and my kids and i had a wonderful

kids were partying all night and the staff wasn't very responsive in fact they knocked on my door

the equipment in the gym didn't work, tvs didn't turn on and peloton adjustment screws broken

the pool closes at 10 but by the time we got there and settled in it was closed.

there was no lifeguard at the top of the slides, kids going down multiple at a time, crashing into each other

didn't work, ac didn't work, scary people hanging out in the parking lot, lights and electrical outlets not

pleanty of parking where you can even find an electric charging station for the car

the gym was great

we re dirty , the plugs in the room were broken , the wifi wasn t good, no breakfast included even though

the first day we didn't even swim because my kids were afraid of all the rough housing and screaming going on

kids running up and down hall; this went on for hours

one night was very noisy with kids in het hallways

the bed had springs that were sticking out , making it uncomfortable to sleep wish there was more kids tv channels

3rd floor company that staying there had kids running, jumping & banging on the walls very late

not exactly a place that you want to bring your kids

clean, warm and friendly staff! breakfast was yummy!! my kids enjoyed the pool!

might not be good if there are kids or anyone sensitive to loud noises while trying to sleep

my kids loved to have basketball court

this is why i did not see it when i checked the rooms to make sure the kids had grabbed everything i immediately

pool was fun with the kids

kids love the pool

and of course there were other people there but i was the only one to have a complaint that my kids were too

everything was perfect for my kids and i.

i like best was the place period it was very beautiful, my kids and families had fun

roudiness of the guests next to me and the kids sprinting up and down the hall late into the night

i think the bistro was falsely advertised along with the pool

the food bar soso

no breakfast, no pool & no fitness center ud83dude1e

sink was clogged in bathroom. gym is not very well appointed.

we reserved this place specifically for the location and the pool for the kids

this is the second time i stay at this hotel for kids graduation

clean and accommodating for the kids!

no room service due to covid. cmon

gym is

a charge a $250 fee for children that messed up a room like normal kids down but not worth $250 fee that i was

upgrade on the sink which is always a plus with kids.

throwing it into other guests and hitting young kids

my older kids room smelled so bad, like vomit

breakfast was awful, loud doors slammed to close, loitering in halls and kids running around in halls all hours

the location is great too as i felt safe and great parking options as well

we enjoyed the gym and pool

the pool was small.

experience, parking, and breakfast was good

the location was great. the rooms are very clean. but no breakfast at this time!