Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the parking attendants were kind along with the doorman
good ac the staff quick attendable and the resturante no big selection don t like breakfast needs more fruit
staff,breakfast and clean
the breakfast was not good, the eggs were just like balls of eggs stick together and overcooked
is a bar across the street that plays their music so loud that it is hard to sleep
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
is really really small and there is only one shower head is not really good for travelers with kids
the room mini bar is not filled
nice rooms cozy beds nice bar with area to smoke
little staff at night, room service very late and took a long time to prepare
very good breakfast, very nice gym.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
laundry service form said laundry would be returned by 6pm, but the front desk told me (when i
amenities gym and places around
breakfast and room service frequently arrived cold
nice bar with attentive wait staff
the room had a bar fridge, hairdryer, a small desk and the lighting was good enough if you wanted to work or
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the prices of the restaurant and room service are not matching the expected quality
staff, great taste of food, guarded complimentary parking, small quiet fridge in room, 24 hr room service,
free wifi and parking
24 hr & fast room service with great taste
wifi internet was fast and reliable even though i had a room at the end of the hall
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lack of laundry and washing machine
the breakfast was awesome, very far from the airport.
the options for breakfast were limited
better breakfast selection
quickly check in, very good including breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wifi didn t work, tv didn t work, they told me something was wrong with the card key of the
good breakfast.
clean , breakfast was really good , comfy beds , clean towels, clean restrooms, easy to use safe
breakfast was more than i expect the clean did very good
the breakfast was good and it s nice that they have a gym
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast could have been more better
nice and friendly staff very clean modern facilities and furniture good breakfast
close to my family, breakfast included and late checkout
the staff's attention, the room overall, the wifi quality, the location
the gym was a nice surprise and an even better surprise was the hotel van
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good: super fast wifi
the man in the parking area tried to send us somewhere else, even though there was nowhere else to park
we purchased the breakfast plan and were surprised when the waitress said we still owed for the breakfast
do yo nees to give deposit for the remote of the tv , airco , clothes iron the wifi was horrible
on booking, it simply states breakfast included, but nowhere does it mention that it is only covered up
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
room service available late which was great for a late arrival
the pool was great, the room was clean.
their indoor pool was warm, and we loved swimming there throughout our stay
the gym doesn't exist any more
the restaurant was closed due to the pandemic, but room service was available and we loved the menu
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
we only had breakfast at the hotel
the location, the staff, the room and the breakfast
hotel access to the parking lot is terrible, the parking lot is not really conditioned to be a parking lot,
although a small bar of soap was provided in the bathroom, i could not find any shampoo
we only had breakfast at the hotel which was good but the coffee not so good
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
one night there were kids playing 'knock and run' at my door and were running up and down the corridors at
wifi was not good, i have to change room
late check out without additional charge
staff made no effort to compensate and when asked for a late check out
wish the gym had some foam rollers to be able to stretch but that s about it but other than that i loved
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids love to have starbucks in there as well
the breakfast was delicious..!
the breakfast was good and has a good view of the city
breakfast was so so
breakfast was very good
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was average
very clean an nice, good breakfast
the menu at breakfast was perfect, clean and warm room, no noise ...
nice breakfast
they would just have breakfast included in the current rate, and a little more easily accessible from bigger
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
restaurant/room service is good, and the bed was super comfortable
really nice breakfast!
poor breakfast spread. no room service. bad location
breakfast was not exceptional as advertised and to slow that everyone should have at least 45 mins
that i could speak a bit of spanish because it came in handy in the restaurant and when ordering room service
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
parking lot to small and the shower sink was to far from the edge
breakfast was good and location too. very clean.
close to the airport. free parking.
parking and staff
great breakfast, spacious room
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
rooms too little. i expected more space. mini bar will be nice
there is no frigobar into the room, there is no toilette into or close to the gym.
bed, tv size, gym.
wifi slow down often
ordered laundry of shirts got them folded back not ironed!
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
great gym and pool facilities
great gym and pool facilities
the breakfast is amazing. it changes everyday. room service is also good
the facilities are very modern, there is a great pool on the (covered) rooftop, a good gym
noisy a/c, in my case confused laundry service, the hotel's surroundings do not invite for a stroll outside
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the noise in the halls. people were talking and some kids screaming. it was uncomfortable.
claimed shuttle service but only within a 5km distance which was fine just wasn't clear and included in the
breakfast are disgusting .
breakfast are good , good location, rooms are clean , personal very friendly and helpful.
was great the services, location,good opcion in breakfast, bed is comfortable , and general we have a great
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the double beds were small in size , not good for a big family with 3 kids
offered a variety of breakfast options and was just a fee minutes drive from all malls
time in mexico city and love this hotel in particular, specially the kitchen staff dealing with breakfast i
breakfast great , staff real nice you should have more food on vending machines just not candy
parking was great
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
it was located near fast food, free parking and a local market.
somewhat lacking in wifi signal...a little weak
wifi are of two different types and if you re not smart about it, you might get frustrated
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
expensive for what it really was and very poor room service menu
also on the website it stated that the hotel had spa facilities however there was no sauna
room service available , room decoration could improve
amazing room, very clean! very happy with the location! big plus for a free wifi in the room.
gym room is on construction
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
if you bring kids, suggest other area, but should be fine for business travallers as you can get the food
modern, clean, good wifi, comfy beds
excellent breakfast and friendly staffs all over the hotel
gym, very polite staff, very good room with comfortable bed and sink in the room (turns out it s
shopping center next door for good breakfast options
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a la carte breakfast that is gourmet: fresh squeezed juices, fresh fruit
and funky design elements, the stately oversized room and shower, the amazing chef-prepared breakfast, and most
wifi was a bit slow
breakfast was absolutely incredible
breakfast was ok, not quite as elevated as the rest of the experience.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they even have a shuttle that can take you around 5km of the property that it s complimentary
breakfast was very complete, lots of options to choose from, none like another hotels i had been
breakfast is good! also location is very good / safe!
wifi
parking instructions are not clear; you need to walk in to the front desk and check in before they
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i appreciated the laundry service i had twice
nothing really. we were very happy. the complementary breakfast could be a little better.
easy check in with access code, property is in a beautiful area of polanco really safe and pet friendly
arrived and i ended up sweeping the floors myself with the broom and dustpan available in the laundry area
breakfast is very simple but yogurt, cereals, bread and coffee so good to start the day and served
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
staff would continuously wake us up around 8am for laundry cleaning and sometimes open the door while we are
wifi is unusable
it would be great to have a mirror in the gym
for start my working day, but i had salmon with asparagus, and chocolate cake for dessert for room service, but
wifi was very slow and sometimes not usable
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it could be noisy if other guests are with young kids
weren't the highlight - ours was also a bit cold and amenities were scarce for the price, our kids' room lacked
beautiful hotel, perfect location, amazing staff, outstanding breakfast
breakfast was amazing, many choices, fast and well-prepared
the breakfast that was included with our room was delicious with a big variety of choices
