Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room overlooking high street was very noisy till late with teenage kids in the shopping precinct and bus stop
and layout of the room as awesome, huge bay window over looking the river, high ceilings, fireplace
location friendly & helpful staff good evening meal choices & superb full english breakfast
historic hotel. off road parking. great shower. wifi.
fault of the hotel or staff but i failed to log on to the wifi would suggest an information pack or card in the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was a great place to stay with kids and dogs
the kids liked the pool and the buffet style breakfast
amusements for kids such as mini golf, pool etc were very good
breakfast was fab, lots of choice & the swimming facilities, sauna & pool were great- kids loved it
was a great family hotel with little extras for kids such as an activity pack, play room, great etc
Booking Options
Complimentary Parking, Kid Friendly, Avaialable Crib
kids were sleeping on the sofa bed, one child slept on the mattress on the floor where the
this is the negative we had kids jumping on the floor at 5am being woke up by their parents
the trundle bed, it would have been a little bit better if it had been pulled out ready for our kids
nice bit of green space behind the hotel and services for dog walking and for kids to play
we did manage to use the ev charger which was just outside before the power cut
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
travelled with kids and dog and everyone was made to feel incredibly welcome
location of the motorway is excellent very nice spacious outside areas, prefect for kids
staff, excellent breakfast and the room was so comfortable
we personally like that it's pet-friendly (though we didn't bring any pets ourselves)
comfort, luxury items in the room such as dyson fan, eat plugs, toiletries of good quality, mini bar with free
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
at the front one--while all the other tables were empty, and then seated a raucous family with 3 kids loudly
town centre location with parking
no wifi past the double doors from main building.
atmosphere in the bar when we arrived
really ud83eudd37 but if i was being picky , parking isn t great , but we paid on the the carpark in
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
swimming pool was outside and nobody inform us to bring towels from the room so with the little kids we had to
breakfast was amazing
breakfast staff not very clued up
parking space
and plentiful breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the staff at reception was also really helpful to tell us what to do on a rainy day with the kids
the fact that there was a bouncy castle in the grounds directly outside our room with screaming kids, i think
meals were great and catered for the kids
the staff was really helpful in providing the free standing fan which helped kids sleep
the kids loved staying in an elegant manor
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room, the hotel was super gorgeous and very clean, our host was lovely and the breakfast options were great
however an access gate from the garden onto cleeve hill would be great and a guaranteed parking
breakfast was a lovely extra very fresh and well cooked - i'm a veggie and my partner is gf we both
breakfast was excellent with a good choice of cereal including delicious home made granola & fresh
wifi was strong enough to connect my hdmi cable and watch netflix on big screen tv from a laptop
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
com didn t tell the hotel we had two kids so when we arrived the sofa bed was not made up and i had a sleeping
very comfortable room. lovely breakfast. smart surroundings. free parking. helpful staff.
lovely character building with exposed beams, open fireplaces and lots of quirky pictures
from our room, which is nice, room was clean and tidy and had a comfortable sleep, however the kitchen extractor
was rudely awaken by the kitchen extract fan at 7 in the morning as it was just behind the bed outside then it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
location and staff service are very good. every staff keeping smile and very kind to kids.
s hard to say but if i had a negative point, there was a lot of kids staying that splashed in the pool and
kids not being able to use spa
wifi so week signal in the room and constantly dropping
at a 5 star hotel, it's nice if mom can sit in a hot tub near the pool, but the only outdoor hot tub they offer
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
needs to be improved for kids specific as well, something like healthy boiled vegitables
room was small for 2 adults and kids, but staff was very kind to offer a bigger room.
the only thing, the kids sofa bed was quite uncomfortable
the staff showed us the pancake making machine which the kids loved
awesome croissant. good bear hunting game for kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
trendy and tasteful , nice staff, other guests were couples, no kids.
it was also quite noisy with kids in the room above us (didn t hear any voices or tv, just the movement)
couldn t park onsite as only 5 spaces so had to drop kids off and go and find a spot on side roads, raining
they made us feel home roxanne especially worked so hard for our kids requests
i loved the pet policy that staff can bring their dog to work and we met several of their fur
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hard to get a swim in with kids as the gym pool we got the pass for closed at 6pm at weekends and kids can only
and bathroom apart the rooms were dirty, certainly wouldn't let my kids lie on the floor and the heating system
the room was amazing and well equipped for our family (parents, three kids, and a dog)!
beds for kids were broken and more or less campingbeds
were told we could swim every day until 22pm with kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids running up and down the corridors till 11pm
staff were friendly and accommodating to give us a suite so we could sleep with our kids and quickly provided
kids sofa bed realised in the morning they were given a single duvet to share!
booked for family room because we have 2 small kids then we find they don t have a family room
big family room. separate room for parents and kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
good place to be with kids
amazing breakfast !!
room was above the bar area, so there was a bit of noise (music)
wifi is non existent, could be loud at night as the pub was under my window but this did not
not the end of the world but no tv in the room, wifi poor
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the food was not what i liked so i had to have a kids meal
also bar staff excellent
wifi was dropping out often to the point of giving up
nice dinner in the bar too
breakfast, buta little short on staff this time tables weren't cleared so sat in main bar where tables are not
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
arrived at 7 pm, me, my wife, and 2 small kids, and upon checking in, i was told there was no staff to help with
no extras like bars/restaurants/ kids stuff but again we did not need or want that on this trip so perfect for
additionally, no onsite bar or room service (the pantry app was a non-starter) made it feel less like a
to deal with some minor problems with the computer and to talk to when i wanted to find out the wifi password
tastefully decorated, comfy, very nice bathroom, smart tv and wifi
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
bar area, restaurant, quiet sitting area, room for young kids to play, gym,pool, plenty of parking the list
there is a small shop for forgotten things plus drinks and activity packs for the kids which was great
the food menu was ok, but could have a few more choices for families with kids.
welcomed with 2 kids bags on arrival, cleanest spacious rooms, swimming pool great addition
time schedule for children should be adjusted into early and i was expecting more about the kids board room but
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better
the kids bed was way too soft so my son ended up sleeping on the sofa
good room service/late night food options
very slow in the bar and food was left outside a door in the corridor after room service for 24 hours without
was poor and expensive, don t appreciate walking down a corridor to our room with laundry bags, beer kegs,
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the large room is ideal with kids
i wouldn't really recommend the hotel to be a place to stay with kids- there are a lot of stairs and no lifts
staff were very attentive we got upgraded to luxury suite, the kids loved it
the comfiest bed and super speedy and delicious room service
despite being on the ground floor next to the outdoor bar and music, it closed at a reasonable time and then
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
enough tea and coffee and milk in the room no free mineral water in the room service in restaurant last night
the rooms are nicely designed with a decent tv and good wifi signal throughout
service doir all left open showing dirty laundry
the lady running the bar was excellent and anna on reception could not do enough to help; she was excellent
we were not able to do this, even though we we told we had wifi in the room
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
yet we had to stand there like naughty kids that can t be believed and wait for the receptionist to check
didn t like the glasses in the bar and the white wine by the glass was poor quality and wasn t chilled
excellent location. excellent room service and breakfast.
bar closes early, before 11, room service has no spirits and the mini bar only stocks water and milk
had a late check out , and 100% recommend the hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
when i mentioned about the noise and that kids had been woken up i was told that there was nothing they could
the spa is lovely other than the woman managing it - a buxom blonde lady who reprimanded our kids at every
for three of us it worked about 80 extra, for 1,5h (because of strict slots when kids can use the pool)
the pool was open for kids only during certain hours and not all day
a nightmare with the spa as it was like friday flip out with kids screaming everywhere in a spa
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
and the shower fan was easy enough to just put your fingers in when it s on (dangerous for kids)
location with ample car parking
breakfast not enough variety eg fresh fruit, prefer toast and coffee/tea from kitchen instead of waiting for
good price and the very helpful staff in the hotel and the bar :)
free parking once you book in. don t pay the machine in car park. beds excellent
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour
also there is plenty of parking available
great location, plenty of parking and great staff.
clean, spacious, good wifi and tv, free parking.
breakfast facilities, but i understand the hotel is undergoing renovation and a bar and dining area are being
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
rooms booked weren t together especially with kids involved - could have been managed much better - the staff
more surprisingly for one reason or the other, they don't serve hot chocolate so kids were slightly disappointed
i was a solo traveller, but will make a weekend if it next time and bring my wife and kids
our room was over the kitchen where staff had smokes
room was too hot and we asked for the heating to be turned down, the wifi was not working nor was the television
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
stayed for a day with my 3 kids in 2 rooms, the rooms were clean with basic supplies.
in the room so we slept okay but i do think, as a minimum, those cables you can attach that stop kids opening
is a real gem of a place, very clean and comfortable with a lovely bar and restaurant and the most lovely staff
easy contactless check in, great facilities, loads of parking.
restaurant and bar staff were very professional and friendly and the italian food was superb at dinner and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
pool area needed to have a seperate kids area or adult only time as the kids were screaming in the pool and it
nice extra touches, cookie, kids pack, water etc. spacious room, easy check in
fridge in room kids screaming and shouting in pool while people using loungers, whirlpool, sauna and steam in
jacuzzi was too full of people and no floats for kids at the pool.
selection in room would have been nice (payable) we wanted to swim sat morning but as kids only accepted from
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
fine for kids but not adults we are in the maid dinning hall , went into the bar after , could hear the kids
dinner was great, they were very accomodating to my kids, and breakfast was also good
breakfast was a bit slow on my first day but there had been a wedding
bp pulse ev charger was more than double the cost of the supercharger
feature room we booked was fantastic, the grounds are spectacular and the food we had via room service was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
buffet selection for continental and cooked breakfast fresh from the kitchen
the gym was too small
helpful and friendly staff, wonderful breakfast selection and restaurant meals,ease of access and parking-
no air conditioning; not enough parking; haunted (tv mysteriously turned itself on at midnight).
breakfast options were very good and freshly prepared
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the toilets and changing rooms at the pool side are clean considering most people especially kids love walking
the kids enjoyed two meals and the swimming pool
the kids room was so good, the single sofa bed was amazing and very comfortable
the staff where very friendly and happy to help with the extra cot and sofa bed for the kids.
swimming pool with sauna was very good! the kids dishes were free!
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
adjoining rooms within the one unit-perfect if the kids are asleep and the adults want to watch tv etc, fridge
gave my kids an ice lolly on arrival which was a nice touch
saves money for those away with kids
really comfortable and liked four poster effect, room quiet no neighbour noise, bathroom large, kitchenette
gave my kids an ice lolly on arrival which was a nice touch
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
a kids pasta and strawberries and ice cream was 16 which felt a
room this time was larger but not completely practical with kids
spa was not relaxing kids splash time is on during check in and check out hours giving you only 6pm-9pm to relax
kids swimming when we would have chosen to swim, ie 4-5.30 pm when just checked in. lovely stay
mattresses in the sofabeds were not really fit for purpose even for kids - they were like waterbeds with not
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very nice property and stay. kids liked historic aspect
breakfast offered a range of continental choices and a full menu of cooked to order meals
beautiful room, great location and excellent breakfast
room, lovely atmosphere in the bar the sharing platter was very good with plenty of variety and ample for two
always fabulous. great location, parking and breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lovely staff, great rooms, breakfast fab and location perfect.
there is a rooftop bar with wonderful views, well worth a visit
rooftop bar with views over the city, with the cathedral prominent
loved the rooftop bar too
notice a younger member of staff getting feedback from another member of staff while we were at breakfast- i'd
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
definitwlly not a place to stay with kids as there is a very active bar, no restaurant really
carpet in kids room was really dirty
the internet was almost nonexistent in the family room and the kids had to sit on the floor by the room door
run by kids. bar dirty run down and look like being used by ladies of the night.
we only used one bar area, drinks were reasonable and a cosy, ambient
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
poor intermittent wifi connection on vodafone, no service at all on
bar service at night but no big deal
hosts, excellent breakfast really enjoyed our brief stay
location parking
parking just outside hotel feels safe as vehicle is in eye view of room and off road
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
limited choices (no cheese) swimming pool closing 6 pm for kids otherwise 9 pm which limited its availability
had limited working hours for the swimming pool for kids
staff are so friendly and gave kids activity for my daughter so she wouldn't get bored
very comfortable rooms, was nice to be able to get adjoining rooms for parents/kids
the pool area was super busy with swimming lessons for kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the wifi/phone signal was weak
place was lovely very clean, plenty of choice for breakfast, good size rooms
lovely continental breakfast, overlooking the lake
wifi signal very poor
location and parking and recommended an excellent pub grub which was brilliant
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
great with the kids
it was very comfortable free wifi parking good
spencer was the one who checked us in and he was lovely to chat with, the wifi is also quite fast
early check in and free parking helpful.
tv is huge, the wifi strong
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
would love a small pool/jacuzzi and other spa facilities
is pretty much the draw, there are no activities included, no padel courts or tennis courts, no pool, restaurants
lots of parking
food at the hook restaurant is fantastic and the the lounge and bar areas are both very nice places to be for
we loved the pool table and games room and the fact they took you in a car to dormy house as we had dinner
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we are a family with 5 kids
the snug was a great room to keep the kids entertained
casual seating in the bar area, we came down for a drink before the meal and we couldn't find anywhere to sit
and i just found out that this inn was selected as the overall winner of the national pub & bar awards 2022
is lovely both inside and out, the staff and welcoming and friendly, the facilities in the room, parking, booking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
food was super. spa and swimming pool excellent and extremely clean
3 night stay, from the comfortable beautiful bedroom, the decor of the hotel, the high quality spa facilities,
the staff could not do enough for you and the bar was fully stocked with all the top brands
everything food , ambience , spa , log fires
the restaurants and bars on site are great, with delicious beverages and the breakfast/dinner were superb
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we wracked our brains on this and the only thing it could have been was the kids spaghetti bolognase as she
was also asked if we wanted the kids ice creams served at the same time as their mains
the grounds were fantastic and well kept, with plenty of space for kids to run around
the hotels fault, there was a wedding party that evening and kids were running up and down the corridors,
i did think the gym was a little small and would have benefited from more space and a bit of a
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
fast internet wifi
a detail, but our room (20) had the kitchen extractor fan right outside our window, which made a deep, low-level
cooked breakfast was the best ever i had at any hotel , dinner meals where ok but not mush choice the
they restaurant serves lovely meals and bar snacks are served in the front lounge
carpark and car parking entrance and exit,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lovely hotel and grounds, robes for the kids, food and friendly staff
the food and restaurant service was good with kids menu available
we were told in a phone call, kids would be next door but they were other end of hotel
don't the parents want a break/rest from their kids
the kids hours at the pool are
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i think that should be specified in the description, as we came with two kids who weren t able to sleep much
heaters didn't work at all on first day in both rooms.its very uncomfortable with kids.
noise from the bar late into the night but i realise there was an extension of hours due to the royal
with plenty of space comfy beds heating works tea and coffee facilities and a working tv free wifi and a fairly
wifi password wasn't given on arrival
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the kids meal considered ketchup as a side dish which meant that there were no vegetables as an option
we were allowed into the pool before checking in which was great for the kids. much appreciated.
more choice at breakfast for kids- pastries, pancakes, nutella, more fruit choice bananas
can be full of children and weekdays are kids all day in the spa.
breakfast was great and perfect for the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
little kitchen perfect, lovely bathroom
location, great modern conversion, comfy bed, good kitchen and bathroom
although we did not use the kitchen, it was equipped with all necessary items for a longer stay
kitchen facilities
really well decorated and staff were very kind to offer a late check out
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too many kids running around screaming with no adult supervision in the pool area
spa pool was used by a kids club so no room to swim at that time which was disappointing.
was turned on every morning at 6 am and there was a constant buzzing noise coming from it, so my kids were woken
kids run around the pool, jumping in the jacuzzi, opening steam room doors constantly and jumping
very comfortable and ideas place in town spa etc
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we only booked the hotel for the kids to have a swim on our weekend
all been fine - apart from limitations with jacuzzi / sauna for kids
breakfast and pool were both great for the kids.
details as they surf the web) but the place is nice enough and relaxing (when there are no kids screaming around
pops which was great for a very adult hotel) tasty fresh croissants and fresh fruit which the kids loved dipped
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
comfortable room in a separate building with nearby parking
great stop with a good pub, easy parking and a nice quiet area
also when there was a function on the residents parking was full
the accommodation is in a separate block behind the inn with it's own parking area which makes unloading and
we didn t bring our pet, but it was great to see how accommodating the inn is to pet owners
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
evening staff we re trying best but kids - was not good
could do with a small, tarmacked disabled parking area and pathway near to the level ground floor access to
insecure intermittent wifi
before arriving they recommended local taxis and helped accommodate for an early check in as we were traveling
we did not have wifi in our room, but used public area.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
with our dogs - spent the evening in the heated tent eating a delicious meal (i had sea bass) and kids played
was clean and had everything we needed, could even help ourself for more hot chocolate for the kids
and finally, they have an amazing kids play area with slides swings, sand out and bouncy castles
the kids loved it and so did we
i was with my family, two kids, 2 and 8 years old, and my wife, and we were very comfortable