thing, but the wifi in the cottage did not in fact connect to the internet i don t know why

room service was very fast and the food was amazing

easy parking. beautiful hotel, comfy stay. looking forward to returning one day.

also loved that there was free parking on site

hotel, friendly staff, good food, great breakfast, good size comfortable bed, decent shower, good

rowdy, not that tidy, local people of all characters and ages from kids to the elderly gent sitting on his bar

wifi in the rooms was weak, needs a booster

you get your own entry to your room away from the main bar / restaurant area to your room

great location, ample parking, lovely atmosphere and exceptionally friendly and helpful staff.

friendly staff, comfortable room with ensuite, tea and coffee making facilities and free wifi

at the front one--while all the other tables were empty, and then seated a raucous family with 3 kids loudly

atmosphere in the bar when we arrived

good bar

the wifi network did not work in our room, even after staff tried to reset it for us.

town centre location with parking

we later discovered that we had to leave an hour before the breakfast was served as we had to visit an event

parking just outside hotel feels safe as vehicle is in eye view of room and off road

had an honesty system for drinks at the bar lovely room with aircon

b & b in many ways but with mod cons like air conditioning, smart tv, efficient wifi, phone charge sockets,

and the breakfast was wonderful

swimming pool was outside and nobody inform us to bring towels from the room so with the little kids we had to

cold swimming pool, intermittent wifi.

well stocked bar superb menu and scrumptious breakfast

breakfast was amazing

the grounds were lovely too and loads of parking

and myself went there as well to unwind and when we were in the pool area people brought their kids in which

it had a pool for the kids. family room was large enough for two adults and two small children.

all been fine - apart from limitations with jacuzzi / sauna for kids

breakfast and pool were both great for the kids.

details as they surf the web) but the place is nice enough and relaxing (when there are no kids screaming around

setting, clean, fabulous continental breakfast, friendly hosts, room very nice bed very comfortable

we only had a one night stay but it met all our needs and the full english breakfast was very good and set us

great location , safe parking , peace and quiet

couldn't use the wifi as there was no code to connect and couldn't get hold of anyone to ask.

beds were lovely, hadca good sleep. beautiful breakfast good parking and peaceful

big enclosed garden for kids

lovely gardens, plenty of parking

rustic river location, outside bar and riverside food truck

so pet friendly in all area,s food was excellent such value for money and delicious home produced from

they remembered our request for an early check in and were really accommodating

fine for kids but not adults we are in the maid dinning hall , went into the bar after , could hear the kids

dinner was great, they were very accomodating to my kids, and breakfast was also good

the feature room was fabulous as is the rest of the hotel and grounds, which also has ample parking

breakfast was a bit slow on my first day but there had been a wedding

in the bar last night very good nothing was too much trouble for him

there is a bar beneath the room but the noise was not noticeable

the room was nice and ideal for me , although by a main road and above the bar i slept so well but most of all

in my room but quickly given an alternative shower room instead, impressive open fires in the bar

there is ample parking, some on the pub ground and more across the road in a pub dedicated car park

decent car parking

amusements for kids such as mini golf, pool etc were very good

the kids liked the pool and the buffet style breakfast

breakfast was fab, lots of choice & the swimming facilities, sauna & pool were great- kids loved it

great deals with kids eating for free (dinner and breakfast)

pool was great with the kids for a dip on christmas eve morning

this is the negative we had kids jumping on the floor at 5am being woke up by their parents

nice bit of green space behind the hotel and services for dog walking and for kids to play

the trundle bed, it would have been a little bit better if it had been pulled out ready for our kids

kids were sleeping on the sofa bed, one child slept on the mattress on the floor where the

cleanliness of the hotel and the fact it was pet friendly

delicious pies and kids food

free parking

fabulous pies served even at breakfast

the bar restaurant was inviting for the family and the food was great

no problem with parking on site

ticking off the wooden joists a well presented breakfast but one of each item i thought it was a kids breakfast

if you have young kids ask for a higher floor

recently refurbished room was very comfortable. tv and wifi were good, excellent bed.

load of character. comfortable bed. lovely reception staff. excellent free wifi.

spacious, well decorated rooms and a wonderful bar area and restaurant

relaxing in room and small kids wandering in through the open patio door, as parents are not looking after

great food but could have done with a less fancy kids option

parking was a small issue but it was a busy saturday when the rugby was on

we had lunch, dinner and breakfast and it was all delicious

the wifi was abit inconsistent

room overlooking high street was very noisy till late with teenage kids in the shopping precinct and bus stop

breakfast and bar meal was great too

parking was limited.

and layout of the room as awesome, huge bay window over looking the river, high ceilings, fireplace

we chose it for the historic character and ambience, comfortable lounge and bar areas for relaxing during the

i was with my family, two kids, 2 and 8 years old, and my wife, and we were very comfortable

was clean and had everything we needed, could even help ourself for more hot chocolate for the kids

and finally, they have an amazing kids play area with slides swings, sand out and bouncy castles

the kids loved it and so did we

with our dogs - spent the evening in the heated tent eating a delicious meal (i had sea bass) and kids played

i think that should be specified in the description, as we came with two kids who weren t able to sleep much

heaters didn't work at all on first day in both rooms.its very uncomfortable with kids.

old quirky building love it beds comfy and bedding clean vue bar serves the best pint beer and larger we have

with plenty of space comfy beds heating works tea and coffee facilities and a working tv free wifi and a fairly

limited bar snacks

spa pool was used by a kids club so no room to swim at that time which was disappointing.

kids run around the pool, jumping in the jacuzzi, opening steam room doors constantly and jumping

was turned on every morning at 6 am and there was a constant buzzing noise coming from it, so my kids were woken

too many kids running around screaming with no adult supervision in the pool area

the room, the bath, the pool & hot tub.

communication was excellent, very accommodating, including a last-minute late check out… and small personal

accommodation in every way, spotlessly clean, super comfy bed, and a perfect size kitchen, with everything you

clean, comfortable, good kitchen facilities, great location. lovely roof garden.

wifi and large tv

although we did not use the kitchen, it was equipped with all necessary items for a longer stay

bar staff were amusing and engaging

location and i was able to order room service which is not always the case in hotels these

room comfortable and spotless. bar staff attentive and restaurant/ food generally was excellent.

was superb as poached obvious free range eggs were spot on& the service very good&we requested room service and

downside wifi did not work and was frustrating as i was working

we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour

tv lcd, electric radiator, wifi and a kettle for coffee and tea

love the bar area and outside seating

parking

plenty parking on site

the spa was so relaxing (2nd visit we timed with the no kids times to relax more)

when i mentioned about the noise and that kids had been woken up i was told that there was nothing they could

for three of us it worked about 80 extra, for 1,5h (because of strict slots when kids can use the pool)

kids fun hour in the pool

the pool was open for kids only during certain hours and not all day

noisy party, unable to have meal as too busy and noisy kids running up and down stairs right outside room till

that we had basically an apartment for all 5 of us the kids loved it

at breakfast and had to pay a extra 60 pound on top for 2 morning s breakfasts for 2 adults and 2 kids for that

great for kids

three rooms was great - and they were all spacious enough for us and the kids both slept well

carpet in kids room was really dirty

definitwlly not a place to stay with kids as there is a very active bar, no restaurant really

run by kids. bar dirty run down and look like being used by ladies of the night.

the internet was almost nonexistent in the family room and the kids had to sit on the floor by the room door

bar with live entertainment and gorgeous breakfast with a very good evening menu in the restaurant

room service breakfast was very good

loved the rooftop bar too

lovely staff, great rooms, breakfast fab and location perfect.

the crimson spires rooftop bar was excellent

hotel, modern, clean & great location a great & varied breakfast, staff were really helpful & friendly but

saves money for those away with kids

adjoining rooms within the one unit-perfect if the kids are asleep and the adults want to watch tv etc, fridge

gave my kids an ice lolly on arrival which was a nice touch

and secure wifi as well

comfortable room, good wifi, breakfast excellent.

great with the kids

spencer was the one who checked us in and he was lovely to chat with, the wifi is also quite fast

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

excellent breakfast and good wifi.

it was very comfortable free wifi parking good

pool area was not covered by staff and kids were running riot jumping in and splashing people who were trying

swimming pool with sauna was very good! the kids dishes were free!

the kids room was so good, the single sofa bed was amazing and very comfortable

leisure facilities were great and the pool was my kids highlight

the staff where very friendly and happy to help with the extra cot and sofa bed for the kids.

room was very comfortable, breakfast good, staff friendly and meals in the evening good quality and convenient

great bar and restaurant

sadly we came down for breakfast too late and missed out on our much anticipated full english - entirely our

free parking

obtain wifi the requirement was to include personal details on a form

evening staff we re trying best but kids - was not good

liked the character of the place the pub was really nice and plenty of parking staff were friendly and chatty,

arrived 6 mins early for early check in

nice people, good car parking, great value

hotel accommodation accompanied by delicious food, pleasant and friendly staff and private parking

travelled with kids and dog and everyone was made to feel incredibly welcome

location of the motorway is excellent very nice spacious outside areas, prefect for kids

breakfast was excellent- great choices

as we needed a pet friendly place for the night, we were expecting the

convenient location close to m5, plenty of free parking space, friendly attentive staff, good food, nice room

also there was a small collection of books too for kids and adults

great parking

good location, nice parking friendly pub. good food nice breakfast.

location, no problem with parking

plenty of free parking

the pool area was lovely for adults and kids

the kids meal considered ketchup as a side dish which meant that there were no vegetables as an option

more choice at breakfast for kids- pastries, pancakes, nutella, more fruit choice bananas

swimming times for kids

of noise and disruption who had been put on the same corridor , there was screaming, shouting, kids running

the buffet breakfast was really nice and made my kids first hotel experiance fab

the room was large enought for a family with two kids and it

sofa bed was uncomfortable, even for the kids.

breakfast, clean, free parking, close to motorway, kids happy

easy to find the hotel and also a quiet hotel, especially when you have kids that need to sleep early

place in the main room and not part of the bathroom, so it was a bit noisy for the sleeping kids if we needed

i am disabled and the parking and room were well suited to my disability

difficult to pick anything out - the only thing perhaps were the bar menu choices that were also on offer in

thought as we where room only we might of been offered the option to add breakfast and told a price of this

very pet friendly

the hotels fault, there was a wedding party that evening and kids were running up and down the corridors,

was also asked if we wanted the kids ice creams served at the same time as their mains

we wracked our brains on this and the only thing it could have been was the kids spaghetti bolognase as she

the grounds were fantastic and well kept, with plenty of space for kids to run around

room (and bathroom), helpful staff, reasonably-priced room service & very good breakfast selection

great location in a really nice town. good pubs near by and lots to do with it he kids

fruit juice was like a cordial and not even our kids would drink it

the rear garden was lovely and enclosed great for the kids

the breakfast and the kids bed very poor quality

we had a family room (31) for 2 adults & 2 older kids

kids in the jacuzzi weren t allowed but parents let them sit on edge and dangle feet in ,

staff are so friendly and gave kids activity for my daughter so she wouldn't get bored

the pool area was super busy with swimming lessons for kids

limited choices (no cheese) swimming pool closing 6 pm for kids otherwise 9 pm which limited its availability

very comfortable rooms, was nice to be able to get adjoining rooms for parents/kids

as a single mum travelling with 2 kids it can get stressful but bells gave us a nice place to go back to each

while we didn t eat there in the end as our kids were ravenous and needed food immediately, apparently the

hard beds locked out late with 2 kids ages 8 and 3 way over priced not even breakfast in with

one of our kids was ill and they were so helpful and took clothes away to be cleaned and dried at no extra

kids/teens running up and down hallways for at least 2hrs between 8pm and 10pm