wifi connection was not good

we have a mini kitchen and my daughter and i were able to bond more before leaving her here to study

smart room with kitchen. always clean, fragrant soap. breakfasts available.

you need in the room, including a nice working desk, big closet, large bathroom, and simple kitchen facilities

it's all new and modern and the kitchen is helpful

the family apartments are great, perfect for travelling with kids (kitchen, microwaves, fridge

everything! the gym, the staff's kindness in particular!

the hotel also has a self service laundry and a small gym

also the kitchen had swung outwards doors that you could not get past when open very awkward they should

was missing a few essential items in the kitchen

secure parking, also

you know what to expect with this brand. secure parking always appreciated

parking and security ok

there is enough parking space and this hotel is perfect if you are just passing through bordeaux

location ,staff,hot water, parking.

good parking

good, secure parking

safe parking

free parking outside and for security the gate was locked at 9pm/2100 but you could access with room key

plenty of parking and reception staff helpful

clean room, easy contactless check in and free safe parking on the front of your room

we couldn t reach the parking lot smelly rooms uncomfortable beds sheets not clean no elevator room too hot

parking directly in front of the room is very nice, the room was super clean and very comfortable

room not very clean heavy smoking smell.

free parking is spacious and secure

parking cramped

parking next to the

parking, car charger

there is a spacious parking with several chargers for electric cars

i recommend to ask for a higher floor room to avoid sleeping close to parking lot

helpful friendly staff. comfy beds. rooms close together. goos value breakfast

restaurant and bar on-site

location and bar downstairs

plenty of choice at breakfast (we chose room only as we wanted to lie on (we just had breakfast there on our

the staff, the room, the breakfast

hotel room was tidy and kept in very good condition . wifi was excellent .

room was clean, check in was easy, wifi was good

good wifi

did the job, good wifi, good breakfast, decent connection to the station, clean.

wifi didn't work at all, no soundproof (i could hear the people in the next room), to many threats

s located in an unpleasant part of town; a number of vagrants and street kids nearby, closed shops, graffiti

wifi worked somehow but i needed to download one 1,7 gb file, and simply couldn t do it with

wifi cut outnsoni couldn't watch anything in english

no food by room service after 10 pm (i had a very busy day outside, traveled a lot and couldn t find time

dinner menu could have been abit broader but breakfast was fantastic!

also no safety on windows on 6th floor extremely dangerous if you were traveling with kids

getting two rooms was economical and fantastic on our wallet traveling with two kids

no dim light for kids

wifi should be free

close to train station. easy and early check in. everything was easy.

hotel is good for the kids too, lots of games to

was good with separate beds for the kids and a decent shower

looked liked a good kids area in reception but didn't look to see if set up for english

we particularly enjoyed the presents for the kids

had a great stay at the hotel, we are a family with 2 kids, 4 years old and a baby and we visit bordeaux for

great breakfast buffet that the kids loved

asked for connecting or rooms near each other as travelling with two kids

of four with a room booked for three people only which would have been sufficient for us as the kids sleep

we were late for breakfast, the staff were busy preparing for lunch but they made us welcome and allowed us to

wifi didn't work initially which was annoying as we needed it to confirm bookings

the wifi

only the wifi which didnt work at all in.my room

the (free) wifi worked beautifully

shame the wifi didnt work for me, other than that no complaints, it is what it is

wifi terrible. not acceptable at this price for business traveller spa bath not worth money.

would have been nice if bar was still open or room service (even limited) was

there is no bar fridge in the room, but if you need to keep anything in the fridge eg medication the staff is

late check out at 12 am and good buffet breakfast

good selection and variety of food and a pleasant breakfast room

the restaurant and bar was closed

also one of my kids needed to return to the hotel, and we needed to contact him - and the hotel staff would

- silly amenities; 2 kids of mass produced products; they should diversify

the beds were so comfy, my kids described them as 'cloud beds' and the access to free water was much appreciated

wifi was unstable during our stay (3 nights) the shower has a very slippery floor

spotty wifi in corner room but excellent and fast internet everywhere else.

also a bedroom was prepared for 2 adults and 2 kids and only two towels and no refill was done on shampoo and

parking on site

great breakfast and friendly staff

attractive building, clean, comfy, plenty of parking and very close to the motorway

clean /efficent / sucure parking/ good location for my needs / nice breakfast .

the staff, late check out

closest hotel from the train station, very comfortable with a very nice breakfast.

was no bar or restaurant on site, even though the in-house brochure said there was

wifi

statement that there is free wifi available needs to be caveated that free wifi is available only on one device

we had two interconnecting family rooms - the kids especially were impressed with the added extras like the

staff was exceptionally friendly (also towards kids) and had great menu offers for kids, e

soft drinks are for kids :) in room has no slippers

my 3 and 6 year old loved our family room, and we had the perfect set up for a city break with kids - but still

good location right out of old town, spacious room, very nice included breakfast

the room is perfectly designed with a small kitchen that includes refrigerator, cook top stove,microwave,

the room was spacious and had a very useful kitchen/dining area

it was nice having the kitchenette available and complimentary bottles of water daily

we could also cooked simple breakfast because the kitchen is available in the suite

no breakfast room - they have room service breakfast but we don t like eating in the room.

hotel kids friendly with some games at the lobby for the kids to play and some sweets for them too

great place for families, by the way, and yet lovely for us without kids because the soundproofing is superb

room is a little small when fitting 2 adults + 2 kids, but is perfectly doable for short stays

has been recently renovated, and i loved the sofa bank-bed solution for families with two small kids

very half heartedly i attempted to walk to the city center with my wife and kids via victorie place and was

really friendly staff, nice lobby, decent breakfast. bunk beds for kids!

welcoming communal area with bar service and games for kids, space to work with laptop and a lovely buffet

great wifi and the bed was comfy.

moreover, there is the bar, where you can order delicious bordeaux wines

the breakfast is delicious

very good breakfast.

secure parking and 24h check in. simple accommodation and nice clean linen.

usual i is budget and well managed: clean, helpfull and friendly staff and great breakfast.

air conditioning basic but sufficient breakfast comfortable beds gated parking good value for

clean and quite large (family) room with good wifi and good parking

breakfast a little expensive although excellent.

staff very friendly & efficient late check out was a dream cool decor great

the staff both at the bar and the reception desk is very welcoming

the breakfast was plentiful, i wish there was an option of fresh berries and yoghurt and flakier

pet friendly and secure parking

unfortunately no connecting rooms in the hotel but we got two rooms next to each other for our kids

no connecting rooms in the hotel but we got two rooms next to each other for our kids

helpful staff and on-site bar and cafe

i think the restaurant menu should feature a bar menu

breakfast excellent

bar food was unexpectedly fabulous

no serious complaints, wifi could have been better and easier.

breakfast would like more vegetable and some beans

we where running late ,due to arrive at 10 pm ,we rang ahead and as regular guests knew the room service menu

both the dinner and breakfast were delicious and the wine they recommended was great

2 kids so was handy to have car park under htl staff were helpfull even tho a fight was going on upon

the bar and the possibility for a drink after walking around town when picking up the luggage

good breakfast with omlet , sausage, vegetables, tasty bakery products

the breakfast offer many high quality choices

breakfast was brilliant with plenty to eat

no grab bar in shower

super location air con was essential lovely helpful staff super breakfast choice

the staff, friendly and helpful, informative, nice lobby, wifi, ice buckets available.

good breakfast and friendly staff

and the final price with breakfast wasn't cheap

this was a perfect choice for our one night scape without kids

friendly staff (thank you chloe) relaxing spa delecious breakfast in bed confortable and clean

rooms, amazing breakfast and the spa was amazing and it was their first day

being able to use the private spa after a long day is a big bonus

i didn t have time to use the spa but so nice to have the services in this boutique hotel

the hotel caters well for a wide range of guests: families with kids, young people and single travellers

a double room, 1 bed, with views and i was given a small room, 2 kids beds, interior, no views

roof top bar is an added bonus.

good easy-connect wifi, many media options too

easy access to wifi

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux

no wifi in room as advertised, needed for boarding passes etc

late check out helpful

and while it's pet-friendly, they don't provide any amenities for your dog, unlike some hotels that do offer

wifi didn't work

the bar in the evening was very welcoming

small bar fridge in rooms

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

they are pet friendly and pet lovers, they left a little water bowl for my dog, thanks

the beautiful cocktail bar and space was a real bonus

is a tram about a 10 minute walk from the hotel but it really is too far to walk especially with kids

person at the reception and they had my credit card i said we had breakfast, 2 grwonups and 2 kids

still lots of construction around the area. having some kids area would be helpful for parents

picked a family room, two adults and two kids

for those who traveling with kids - next door is vapiano restaurant

wifi was never working, and when it did, the speed was so low you could only check email,nothing

the hotel does not have fitness centre but it has an agreement with a fully equipped gym in the same street,

easy to reach all the sites and my son enjoyed the gym

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

the gym mentioned wasn't at the hotel itself, which wasn't clear.

wifi good

the leaving of a bag for having a day of not using room service

we did not take breakfast as we had to leave early

pass on breakfast

location and pets friendly

the wifi worked great and the room was very spacious

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

the wifi is not that good

the wifi was free and good

there was no wifi

breakfast but expensive - for kids could have been lower cost good location great idea of wine for no housekeeping

i loved all. great rooms, superb breakfast and very well located.

slow wifi (very slow in the room). bathroom wall a bit dirty.

for such a metropolitan city and modern hotel the wifi was horrible.

breakfast and room it was perfect

i didn t try the breakfast

in central bordeaux, nice old bordeaux building, clean, well equipped, good breakfast, competitive rates

the breakfast was delicious

breakfast was good and plenty

the wifi is also really good

we have three kids that didn t travel with us and the peace for a city centre hotel was great

we are a family of 4 (2 adults,2 kids) and we had booked an apartment accordingly

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

staff were very helpful but ultimately could not get wifi in our room

the mini bar was stocked, and we were not charged for using items inside as this was included on the price

we booked this property because of the gym but it was a very small gym, no weights.

upgrade, good wifi and breakfast with excellent expresso coffee

warm and comfortable,with a gym

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

the wifi was strong

ordered kids desert just plain vanilla ice cream and it arrived with crumble

love everything here, location, the bars, the room, breakfast, swimming pool and fitness center

was great, we only ate it once (room service); great bakery down the street as well

the building, the interior design, the pool and facilities, the room, the lounge

on a sunday the hotel pool does not open until after 9am which is disappointing

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

the wifi was not working well

wifi is good

the breakfast each day is excellent

it is more a private restaurant of the hotel where they prepare food in the kitchen

need to connect to wifi every time

wifi was a little flaky.

wasn t made clear that we didn t have breakfast included and we had to pay 34 for a piece of avo toast

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

- very central location - very good quality price ratio - comfortable room - wifi

a perfect location one down from the tourist office and the trams, truly excellent restaurant and bar

wifi was weak

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

with huge queue from l entercote restaurant next door- would have been worse if traveling with kids/very big

the friendly helpul coffe bar ftaff

wifi signal poor and network not secure

rooms are simple and clean, with comfy bed and everyday room service

in a different building without a/c it could get hot in the height of summer - wifi was a little

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

the shower specially, the kitchenette isn't really adequate

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe

i woke up with allergies, and when i looked down on the area rug, there were clumps of pet hair

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

breakfast wasn’t great, a lot of food was gone by the time we arrived at 9.45.

room breakfast

the parking was convenient (20 euro a day), and the breakfast was delicious

good pricelevel for breakfast. really good service. nice and large hotel room.

breakfast is light and very good , a pure french delicious breakfast

the staff was very nice / friendly with special attention to kids needs

there was bunk beds in the room which the kids loved

stayed in august and traveled into the centre for the afternoon with our two young kids

breakfast was delicious and plenty

also, hotel provides free parking space that always had a free parking lot

good beds, very good staff service and good internet connection excellent hot chocolate for the kids on

price of the breakfast for kids (as 4 years old) should not cost as an adult or even better free-of-cost since

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

slow wifi

no restaurant, poor room service menu and the cooked meat at breakfast was off.

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

the wifi was the fastest i have ever encountered

also the wifi was good

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar (though you have to

good wifi

wifi connexion, and noise from other rooms

no laundry service at weekend in a 4* hotel!

cellent breakfast but maybe change up the daily offerings for those on an extended

spa not always available

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

everything

pet friendly too

with my family with two small kids and felt very welcome

nice clean hotel and room was great given we had 2 kids and a dog

the staff are exceptional and were amazing with children, room set up also great with kids!

bed for kids was downstairs while parents could enjoy a drink on the private

it would great to have a kids menu option but i have been told its coming soon

helpful staff, allowed early check in and storage for bike

a very good breakfast. wifi speeds were not very good unfortunately. secure underground parking.

freshly renovated with spacious room, good wifi, lighting, wide and comfortable bed

the was no bar or options for an evening meal.

t have any negative feedback not sure if there is a bar onsite but we didn t need it as were out exploring

breakfast was very good very nice location and easy to get

wish you could have swim in the pool

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

struggled with the wifi.

drinks at the bar and breakfast were very expensive

the small gym and pool were a bonus to relax in after a day in the city

having a proper kitchen is very comfortable, the distance to the center is walkable if you're a youngster and

kitchen includes all you need for a shorts stay

problems with hot water in bathroom, insufficient, random equipment of kitchen items

clean, comfortable and quiet room and kitchen has utensils for cooking

the elevator had problems, the tv didn't work at all, and the wifi was poor

com they always forget to book breakfast for kids

very basic channels on the tv, which wasn t a huge deal i just would have been nice for the kids to have a

great functional place at a great price. breakfast was very extensive and more than expected

pet-friendly

breakfast was really good

the evening meal and the breakfast were good quality and service

car parking, wifi, clean room, good breakfast,

evening meal was excellent value as was breakfast. ideal one-night stop as a 62 very close

clean public areas. comfy bed. breakfast very good continental style

car parking, wifi, clean room, good breakfast,

no facilities in room, nothing for the kids, room too small

bunk bed is slight ly dangerous to go on especially if you have young kids

friendly staff, english spoken, room exceptionally clean and well equipped, elevator, very good breakfast for

breakfast was continental which was good

beautiful park nearby. cheap secure parking. pet friendly. beside excellent supermarket.

room was large and free parking, well

breakfast ended earlier but staff was so nice and brought out pastries and cooked food for us

parking is outside the hotel and during my stay there was plenty of spaces free

private parking, breakfast buffet, comfy beds.

staff was excellent. receptionist and bar staff were very friendly and helpful.

kids enjoyed the dorm room

two beds for the kids were a little warm

my kids were sleeping on a sofa bed in bad shape

our rooms where very dusty with construction dust and one of our kids tripped and fell in the hallway with some

room with air conditioning, quality breakfast, kids free breakfast, lovely wine

the other room in which our kids stayed had a decent housekeeping

our room was large (2 adults and 2 kids)

rooms / no connecting door between our room and adjacent kids room / no water source in separate toilet room

it's absolutely amazing that i could travel with my pet and feel very comfortable bringing him

i wasn't informed about the extra payment for the pet, i just saw the charge in the invoice.

wifi did not work at all, i could not connect with my linux laptop.

wifi worked only at the frontdesk. couldn't connect to it in the room at all

pet friendly hotel

wifi was not working well

comfortable beds, quiet room, good aircon and wifi

restaurant was really great and if you eat on the terrace it's right next to the kids play park so brilliant if

- no clear cost shared on booking for the pet

parking is good and private

should be better bar offer

and pet-friendly hotel just off the highway, perfect for a layover during our roadtrip

very convenient stop off while driving north. play area was great for the kids.

closed parking place during the night

great location. very clean. spacious, well equipped rooms. pet friendly. good value for money.

as a motorcycle rider it would have been nice to have parking under cover but it was secure so a minor point

very convenient stop off while driving north. play area was great for the kids.

my kids put their suitcases just under the bed and they came out very very dirty

kids enjoyed the breakfast, the croissants were really nice, really nice staff

small table for kids to play, draw, some books etc kept our toddler busy

refurbished and little things for kids to do

breakfast was simple but more than adequate

nice breakfast

the breakfast as well, perfect for a road

of france with possibility to choose between a double bed for the parents and single beds for the kids in two

owners beware - we chose this place specifically as it had parking and was pet friendly

good wifi showee hair gel was good

good parking space

the bed in the room has been comfortable and the wifi worked properly

secure parking, nice reception people and handy shops close by when you have kids and no time to look for food

breakfast was really nice, plenty of variety

also, it had ample parking which was important to us

there is a small bar, with a conference type high table and bar stools

good parking facilities

no bar in the evening.

good wifi

lovely courtyard and bar could not be used because no one staffed them

the bar was not open on sunday, mon, or tuesday

bar was not open, room service was available for drinks but no bar area service.

fabulous decor (philippe starck), lovely rooms, relaxing pool/spa area, lively restaurant with the bar as part

nice swimming pool

decor (philippe starck), lovely rooms, relaxing pool/spa area, lively restaurant with the bar as part of it

was very well welcomed swimming pool very relaxing quality breakfast valet service very efficient late check

the mini bar was well garnished with different beverages, and even more

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

spa and restaurant on site great coffee a lovely area to sit around the pool

the outdoor pool was magical, and ideal for hot days

the pool is heated and excellent for relaxing in after a hot day in town

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

my kids loved it

knew it would be the case but shame the hotel bar was shut sunday and monday which was when we were

00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected

machine and complementary caps, large bed, large bathroom, large bathtub ( for 2 people) , free wifi all new ,

gym could do with a running machine

breakfast room with a lovely view, comfortable bed, good shower, excellent tv & wifi

gym was fantastic and the breakfast very good

compliments must go to the chef that made our room service pizza and fries , the food was amazing ; the best

the spa experts were very kind and knowledgeable

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

interconnecting room to the kids was a pleasant surprise

con was loud for the kids, it ok for adults

very flexible check in and late check out.

wifi was not working, not really a good situation if you have some work to finish or a last minute

clean, easily accessible, good bed, free parking right in front of room.

there is secure parking and the service desk was always staffed

confirmed reservation for parking, not first come first served.

the kitchen had no scissors and the milk was leaking.

practical, location, parking, clean

close to the airport. free parking.

kids loved the decor and balcony

the 1st floor has an amazing atmosphere and has games/activities for kids

kids can run around on the traffic free square next to the hotel

only bar food available whilst restaurants in the area were few and far between and quite pricey

pet friendly