wifi, i should type phone number and mail adress anytime to have access to internet

hotel room was tidy and kept in very good condition . wifi was excellent .

room was clean, check in was easy, wifi was good

wifi didn't work at all, no soundproof (i could hear the people in the next room), to many threats

good wifi

no dim light for kids

getting two rooms was economical and fantastic on our wallet traveling with two kids

also no safety on windows on 6th floor extremely dangerous if you were traveling with kids

getting two rooms was economical and fantastic on our wallet traveling with two kids

close to train station. easy and early check in. everything was easy.

the beds were so comfy, my kids described them as 'cloud beds' and the access to free water was much appreciated

also one of my kids needed to return to the hotel, and we needed to contact him - and the hotel staff would

- silly amenities; 2 kids of mass produced products; they should diversify

so was simon at the bar / restaurant who s was very professional , friendly and nice

great location for catching an early train. a block from the station and breakfast was great!

the wifi didn't work

shame the wifi didnt work for me, other than that no complaints, it is what it is

wifi terrible. not acceptable at this price for business traveller spa bath not worth money.

could not connect my laptop to the wifi network

lift, wifi

there was bunk beds in the room which the kids loved

the staff was very nice / friendly with special attention to kids needs

stayed in august and traveled into the centre for the afternoon with our two young kids

the bar had no gin

with bar and restaurant

was a lack of communication between the reception staff and the cleaners/room service

excellent staff and a really good breakfast

good selection and variety of food and a pleasant breakfast room

late check out at 12 am and good buffet breakfast

the restaurant and bar was closed

very good behaviour with my pet

bar for alcoholic drinks, no tea/coffee making facilities in room and at times too much external

the staff, late check out

late check out available and accommodating

wifi

still lots of construction around the area. having some kids area would be helpful for parents

room was nice albeit perhaps too crowded/small when opening the sofa bed for the kids

picked a family room, two adults and two kids

person at the reception and they had my credit card i said we had breakfast, 2 grwonups and 2 kids

is a tram about a 10 minute walk from the hotel but it really is too far to walk especially with kids

2 kids so was handy to have car park under htl staff were helpfull even tho a fight was going on upon

wifi needs to signed into every six hours, which means you have to sign in when you return in the

that there isn t a minibar or room service

there is a bar right next door.

hotel is very close to the train station so easy to get to and plenty of restaurants and bars close by

s located in an unpleasant part of town; a number of vagrants and street kids nearby, closed shops, graffiti

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

spa facilities are minimal - consist of just 1 sauna, 1 steam room and a hydro pool

after a hot day exploring, the rooftop bar was the perfect place to unwind so chilled and relaxing with great

we took full advantage of the spa and thoroughly enjoyed the sauna and massages

great price, loved the early check in and late check out

upon check in, they just gave me the key rather than telling me about wifi password or allowing me to sign up

excellent breakfast area

the hotel is not near from the downtown. the breakfast is too fat.

very very clean, spacious for a 1 bedroom, wifi excellent, breakfast also good. 10/10!

really friendly staff, nice lobby, decent breakfast. bunk beds for kids!

welcoming communal area with bar service and games for kids, space to work with laptop and a lovely buffet

were too small, no room service, light switches and power sockets for charging were hard to find, cable tv

at reception was great and allowed us an early check in

honestly not much, the gym could have had a bit more equipment but apart from that that s it.

hotel kids friendly with some games at the lobby for the kids to play and some sweets for them too

has been recently renovated, and i loved the sofa bank-bed solution for families with two small kids

great place for families, by the way, and yet lovely for us without kids because the soundproofing is superb

room is a little small when fitting 2 adults + 2 kids, but is perfectly doable for short stays

very half heartedly i attempted to walk to the city center with my wife and kids via victorie place and was

smart room with kitchen. always clean, fragrant soap. breakfasts available.

built in, well equipped kitchen

wifi connection was good

was practical having a kitchenette with fridge, boiling pot and stowe

wifi (not the best, but ok), location (tram b, carrefour, cinema, kebab, etc)

a/c in the june heatwaves week when i was there - no good signal for tv- slow wifi speed - spare kitchenware ,

had warned us several days before but had no phone or wifi to book somewhere else

kitchen includes all you need for a shorts stay

nice and clean room with a small kitchen

problems with hot water in bathroom, insufficient, random equipment of kitchen items

secure parking, nice reception people and handy shops close by when you have kids and no time to look for food

the breakfast really is worth the extra 9

safe free parking

the beer pump was not working in the bar for draft beer and there were no spirits available

very nice staff, very good breakfast, private parking at hotel

helpful staff, allowed early check in and storage for bike

the hotel has a breakfast for extra cost, which we did not have

it was relaxing and lovely, super breakfast, very comfy

the room is perfectly designed with a small kitchen that includes refrigerator, cook top stove,microwave,

elegant, clean and comfortable room with small but well-equipped kitchen and our own private patio

we could also cooked simple breakfast because the kitchen is available in the suite

also a bedroom was prepared for 2 adults and 2 kids and only two towels and no refill was done on shampoo and

the extra parking area at the back of the hotel was good for walking the dogs

this hotel was ideal and had excellent secure parking

breakfast was great

access from freeway, super pet friendly, kind staff, parking

great breakfast buffet that the kids loved

asked for connecting or rooms near each other as travelling with two kids

of four with a room booked for three people only which would have been sufficient for us as the kids sleep

it was short 6 minute walk to nearby laundry mat

comfortable rooms; excellent breakfast; very friendly and helpful staff; left luggage facility on our day of

tutto, staff perfect, clean and warm the place for kids to play was fantastic ud83dudc4c

stayed with 2 young kids, room was catered for this. outstanding service

hotel has a really good restaurant with tapas style food (and kids menu) and a bar

had a great stay at the hotel, we are a family with 2 kids, 4 years old and a baby and we visit bordeaux for

mostly my kids enjoyed the arcades free of charge at the reception

wifi practically didn't exists, very bad connection.

whilst we did not use the room service meal menu, should we have wished to there was a very good choice with

wifi on second floor a bit patchy

to get to, abundance of safe and paid parking close by, perfect location to explore the city, pet friendly

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

com they always forget to book breakfast for kids

very basic channels on the tv, which wasn t a huge deal i just would have been nice for the kids to have a

excellent location, walked over the bridge into the centre of bordeaux. excellent breakfast

so if you travel with multiple pets - please bare in mind typical room

beautiful large breakfast buffet

the hotel caters well for a wide range of guests: families with kids, young people and single travellers

a double room, 1 bed, with views and i was given a small room, 2 kids beds, interior, no views

good central location, excellent breakfast, the vibe in the restaurant at night and rooftop, ok wifi, nice staff

also the laundry service is quite expensive: 4 to wash a pair of socks

easy access to wifi

bunk bed is slight ly dangerous to go on especially if you have young kids

no facilities in room, nothing for the kids, room too small

the wifi connection was rather slow and unreliable

convenience, free wifi, very friendly and helpful staff.

breakfast not expensive but good

pretty modern tv and good wifi

the wifi was free and good

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

friendly staff, the wifi was good, clean towels daily

the wifi is not that good

secure parking, close to a few restaurants and good breakfast in the morning, would definitely use again

plenty of parking and reception staff helpful

free parking outside and for security the gate was locked at 9pm/2100 but you could access with room key

good, secure parking

the room was very silent even though it was next to the parking spot

plenty of choice at breakfast (we chose room only as we wanted to lie on (we just had breakfast there on our

the staff, the room, the breakfast

location and bar downstairs

very comfortable rooms and rich breakfast

restaurant and bar on-site

breakfast was good and plenty

wifi is difficult to connect for sometimes. electric sockets are far away from the bed.

was working properly - the bathroom was great, and in the room, i had everything i needed - wifi, wardrobe, etc

i didn t try the breakfast

great location. enjoyed the breakfast and the staff were extremely friendly and helpful

clean room, easy contactless check in and free safe parking on the front of your room

plenty of secur parking

good location, easy self check in. parking right in front

parking directly in front of the room is very nice, the room was super clean and very comfortable

parking spot, friendly and very helpful staff

modern rooms are perfect for families with kids

two beds for the kids were a little warm

our kids (11 &13) loved the built in bunk beds

fine for kids with parents if you kept the door open, but not for 2 couples sharing

kids enjoyed the dorm room

parking next to the

parking, car charger

the wifi didn t work

friendly staff, parking and electric charging options. good value for money

parking cramped

parking and security ok

location ,staff,hot water, parking.

parking

great parking. not too expensive. rooms reachable via outside stairs.

wifi (a few years ago people complained about multiple devices: works now) (-)wifi (-)again, no wifi (+)it's

staff was exceptionally friendly (also towards kids) and had great menu offers for kids, e

my 3 and 6 year old loved our family room, and we had the perfect set up for a city break with kids - but still

we had two interconnecting family rooms - the kids especially were impressed with the added extras like the

soft drinks are for kids :) in room has no slippers

everything was clean it felt like the room was brand new, the breakfast was delicious and my partner who s

this was a perfect choice for our one night scape without kids

the breakfast was fantastic, the spa incredible and the location right in the heart of town

rooms, amazing breakfast and the spa was amazing and it was their first day

i didn t have time to use the spa but so nice to have the services in this boutique hotel

this was a perfect choice for our one night scape without kids

pet was allowed in breakfast area which meant we could eat together

safe, protected and videotaped parking

parking was ok, could see the car from my window

air conditioning basic but sufficient breakfast comfortable beds gated parking good value for

courteous staff. decent breakfast. easy access.

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

they are pet friendly and pet lovers, they left a little water bowl for my dog, thanks

small bar fridge in rooms

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

cocktail prices at the hotel bar were too high

ordered kids desert just plain vanilla ice cream and it arrived with crumble

room dark. roof top bar and spa needs attention.

cocktails were limited and poorly mixed on the roof top bar with limited choice of beers.

the spa area was so elegant and relaxing, a must for those who enjoy pampering time

room dark. roof top bar and spa needs attention.

the gym could be better- small and dark in the basement.

floor, room was ready when i arrived which was great as it was very hot and i also paid extra for late check

location. it was very clean. staff was friendly and they smiled! loved the room service option.

warm and comfortable,with a gym

the wifi was strong

with huge queue from l entercote restaurant next door- would have been worse if traveling with kids/very big

wifi didnt work at all for a complete night - not freat as i couldn't communicate with my local

wifi in the room

wifi was like a yo-yo, coming and going, and the sprinkler shower was leaking, i reported the

wifi signal poor and network not secure

late check out helpful

wifi was very poor and they we not very helpful in trying to remedy the problem

and while it's pet-friendly, they don't provide any amenities for your dog, unlike some hotels that do offer

no wifi in room as advertised, needed for boarding passes etc

wifi didn't work

good beds, very good staff service and good internet connection excellent hot chocolate for the kids on

price of the breakfast for kids (as 4 years old) should not cost as an adult or even better free-of-cost since

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

wifi a little weak, but good enough to get done what was needed

wifi was a disaster

great central location for bars and restaurants

and wifi were a bit slow and there was some sort of fire door in our room between the bathroom and the

laundry was dark and on one visit the lights did not come on which was a bit scary

we went to a local bar instead

the bar closed early on sunday evening which was

unfortunately no connecting rooms in the hotel but we got two rooms next to each other for our kids

no connecting rooms in the hotel but we got two rooms next to each other for our kids

room service menu needs updating

great breakfast and nice little gym. great opening hours.

great location and breakfast!

we did not take breakfast as we had to leave early

i mark down is the cleaning room service

location and pets friendly

wifi was free and very fast

good wifi connection

breakfast but expensive - for kids could have been lower cost good location great idea of wine for no housekeeping

slow wifi (very slow in the room). bathroom wall a bit dirty.

bar however free coffee/tea/water and some treats available at all times

breakfast amazing, surrounding super nice

excellent breakfast too

wifi connexion, and noise from other rooms

no laundry service at weekend in a 4* hotel!

food options on the bar menu need to be revamped

great location. chic boutique hotel. lovely staff. excellent breakfast. very comfortable.

we order room service

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and

cleanliness ambience staff amazing amd so friendly pet confort

pet friendly and secure parking

the staff both at the bar and the reception desk is very welcoming

service was the best. from check in, to the bar service, to very early check out.

the bar area is nice and we were surprised to find an event taking place, a dance competition in the

breakfast a little expensive although excellent.

we are a family of 4 (2 adults,2 kids) and we had booked an apartment accordingly

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

we have three kids that didn t travel with us and the peace for a city centre hotel was great

the mini bar was stocked, and we were not charged for using items inside as this was included on the price

wifi wasn t the best, but not the worst either

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi not working

wifi is good

breakfast was good & again helpful with allergies

excellent restaurant and wine bar as well as excellent rooms

only suggestion i would have would be to add some more gym equipment such as a treadmill and some extra weights

comfortable room, good wifi, room had a terrace with nice view

spa was a big bonus

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

good wifi

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

also the wifi was good

wifi, breakfast but specially the staff

but too much cake for breakfast…

the parking was convenient (20 euro a day), and the breakfast was delicious

good pricelevel for breakfast. really good service. nice and large hotel room.

breakfast is very poor: boiled eggs, croissants, jam

breakfast very good

had a wonderful pet friendly room in the annexe

pet is allowed but not too welcoming. not a single water bowl available.

the breakfast was delicious

i advised our server that i do not eat meat and asked her to check with the kitchen as to whether the chorizo

we were given no info regarding food service or room service

the family apartments are great, perfect for travelling with kids (kitchen, microwaves, fridge

it had a small kitchenet

pet friendly, while they charge 10 per pet per night

clean hotel, the bathroom soap smelled very nice. big parking space.

also the kitchen had swung outwards doors that you could not get past when open very awkward they should

amazing team, breakfast was out of this world! great spa :-)

the spa facilities were really good if a little small but then again there is only 20 rooms at the

pool was lovely and rooms are very large, location is good

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

limited gym equipment

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe

a bit of trouble with wifi on 2nd morning.

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

all good except -wifi spotty

the shower specially, the kitchenette isn't really adequate

bed for kids was downstairs while parents could enjoy a drink on the private

nice clean hotel and room was great given we had 2 kids and a dog

with my family with two small kids and felt very welcome

the staff are exceptional and were amazing with children, room set up also great with kids!

it would great to have a kids menu option but i have been told its coming soon

rooms / no connecting door between our room and adjacent kids room / no water source in separate toilet room

our room was large (2 adults and 2 kids)

the other room in which our kids stayed had a decent housekeeping

the roof bar & restaurant was closed for renovation.

i wasn't informed about the extra payment for the pet, i just saw the charge in the invoice.

it was very clean and had a flat screen tv, good wifi, air-con and a cattle for tea or coffee

comfortable beds, quiet room, good aircon and wifi

wifi worked only at the frontdesk. couldn't connect to it in the room at all

working wifi

the room though small did offer tea and coffee facilities, hair dryer, tv, and good wifi reception

breakfast was continental style, although there were bacon and scrambled eggs to select if you

breakfast was amazing, & most enjoyable

the warm welcome, the breakfast, the room and the location were excellent

ich we brought) and breakfast was ready at 7 am with

good wifi service

excellent wifi

was okay, bar wasn't great - inside main restaurant with no proper bar tenders which was a bit disappointing

wifi did not work

good wifi

the bar was not open on sunday, mon, or tuesday

my kids loved it

gym could do with a running machine

room service did not come one day and breakfast wasn't included.

internet was terrible, small gym

wifi is very bad, not a lot of storage room for clothes and stuff.

and the spa is

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

nice sauna and spa area, the rooms are very clean and they feel brand new

excellent room quality, staff, gym, pool, sauna and steam room

the spa was excellent. the bar also beautiful

spa was awesome, food was awesome, rooftop bar was awesome, staff were awesome, location was close

breakfast in my room and evening room service superb

the hotel itself is immaculate with a fantastic gym and spa

all good breakfast on the roof

compliments must go to the chef that made our room service pizza and fries , the food was amazing ; the best

kids loved the decor and balcony

kids can run around on the traffic free square next to the hotel

the 1st floor has an amazing atmosphere and has games/activities for kids

pet friendly

kids can run around on the traffic free square next to the hotel

overall i wouldnt recommend it for families with kids

climbing wall was great fun for the kids

loked forward to) ve got a voucher to soen on coffe end dessert - but we where traveling with 2 kids and needed

very clean, spacious, modern. great facilities and breakfast, pool and gym are first class.

gym area was also small with limited free weights and no weight machines (size of two bedroom put

plenty space inside the property to take your pet for a walk

no pet amenities

value for money, nice rooms, nice stuff, good location with parking if you need it for one night stopover towards

arrived at 8:20 pm, the bar was closed and no food available, despite bar food, pizza etc being advertised on

pet friendly simple, super comfortable room staff

to stop on a long road journey, as it is away from the city, next to the main road, with free parking

safe parking for the car thanks to the gate entry

i liked the parking inside the facilities.

excellent heat, very comfortable bed, fabulous tv, parking right next to the room.

a good overnight stay near to the motorway with friendly receptionist and safe parking.

kids beds had some hairs on it, bad cleaning

issue was it was adjoining, so we could hear everything, when they came in late we could hear the kids etc

secure parking

liked the accessibility, that you had your car right outside , similar to motels in america wifi was alright

the wifi was not strong enough to support whatsapp video calls

nice place. big room. free parking. i

the breakfast

distance to a tram but more applicable for people who have a vehicle as there is plenty of free parking out the

room , spotless, shower clean, plenty of hot water nice breakfast

the location was good ud83dudc4d and free parking is always a bonus

wifi is not convenient to require login again everyday of my stay

close to transport to city, very modern and clean, even includes a chromecast and wifi.

free wifi was working good

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

sat by the pool and had a beverage

staff and atmosphere quiet neighborhood not to far from the city center with nice garden and pool

spa and restaurant on site great coffee a lovely area to sit around the pool

the pool is heated and excellent for relaxing in after a hot day in town

perfect for overnight stay, close to autoroute, safe parking, good service/hotel.

electring heating for bathroom was out of order (room120) no mini bar doors make a lot of noise due to their

location, ideal for those travelling with dogs good breakfast i left my coat behind and the staff happily posted

couldn't use the hotel's ev charge point which made life complicated, but not really the hotel's fault

breakfast was plentiful, good quality and very well set out

clean public areas. comfy bed. breakfast very good continental style

car parking, wifi, clean room, good breakfast,

breakfast was fabulous

the evening meal and the breakfast were good quality and service

good secure free parking

you had to fetch / order from the bar at 2

good breakfast buffet, very friendly staff, and more amenities than we expected (the mini bar was complimentary

staff, the breakfast and the room was perfect

room service and food at the restaurant was excellent

on a weekend the resturant and bar are closed. we did know this, but it spoilt our stay

there is a lake nearby with kayak hire and other activities for the kids

friendly staff - very clean - good breakfast - good wifi - very quiet - fun location outside city center, with

the hotel has a lovely bar restaraunt with excellent food

wifi worked fine

the hotel also has a small gym and pool which weren t too busy

restaurant was really great and if you eat on the terrace it's right next to the kids play park so brilliant if

the spa (sauna+jacuzzi) is a nice plus but be sure to book you spa time there in advance

there is plenty of free parking right outside

one of the ev chargers was not working but they managed to get me a different charger to use

nice room good food easy parking staff very helpful