were totally satisfied with everything - parking onsite, wi-fi, and air conditioning were just as expected based

parking is included and a bus to city center is one block away

ample private parking in back of hotel

the room was clean, had a mini bar which i was not expecting, the mattress was confortable and i could not hear

there are a number of restaurant's in the area and a small bar in the hotel

the pillow in the bed, too big there is no room service in the evening

wifi good

the kitchenette was available for basic usage (coffee + microwave), there were barely any plates to use

room is very big and comfortable, with huge bed and small kitchen available.

we had a kitchenette but there were no plates.

but you are made to wear uncomfortable rubber shower caps in the spa and it was full of kids

families with kids shouting, mobile phones and tablets is something we guests don't like to see

door/window of the room give acess to a risk area of fall down (low height) when you have kids

broken in the pool, kids left unattended by parents and no staff to guarantee rules being adhered

balcony is a bit dangerous especially for kids

smell no good for kids

wifi didn't work on any of our phones or laptop

is so nice i was allowed to check out 1 hour later than normal, and the wifi is really good

, parking before check-in, early check-out to take a flight, and preparing early breakfast for our

wifi, same breakfast every morning

quiet, well located, good parking, comfortable, great wifi.

the hotel has its own free car parking

wifi was slow, no iron, no toiletries

restaurants close the hotel (practically in the same building) possibility to find fastfood or bar near the

center under the hotel, the silencing, a lot of services including bar service in the

free wifi was really fast. customer service was nice. air conditioner was nice to have.

people where super friendly :-) we even got breakfast at 04

it was great, continental breakfast, superb staff,

good hotel, strong wifi and clean rooms

location, size of room, bathroom, room service being a thing

noisy bunch of kids, soccer tournament goers.

is a tv with channels in english including movies and interesting tv shows, cartoons included for kids

wifi doesn t work too well, but that was alright

first i wasn't happy with how the bar was operated

large parking with ev chargers, location, friendly staff

there was a small bar and drinks were really cheap

24h reception, free pubic parking, good wifi, clean..

the wifi reception was weak and the signal was poor. so at times it was connecting.

no aircon in my room it was extremely hot. absolutely no wifi available in my room.

pet friend hotel, possibility to have the dog inside. staff was nice.

great and fresh breakfast. very friendly staff.

also, while i would say it's generally secure for bike parking i am about as positive as it is possible to be

excellent helpful staff went above and beyond to source breakfast service

also although they do allow pets they give you rules including that you can not leave your pet in the hotel when

very friendly staff, comfortable room and fabulous safe car parking

wifi in the room was a bit weak and intermittent

clean place good wifi safe inside parking kind staff

rather a long walk into porto. underground parking was a bit tight and difficult to access.

also, secure underground private parking available

there is a possibility to do laundry at the place for additional money

a bar would have been nice. but they have a fridge stocked with beer, soft drinks and water

don't forget ear plugs as on weekends bar nearby is open until 5am

wifi works

staff friendly and room had a good shower and few wifi

early check in, cleanliness, modern and fresh design, closeness to the metro station, very

- the wifi did not work at all

size room with small kitchen, including fridge, stove, small coffee machine and utensils

excellent wifi

large room with equipped kitchen, big balcony

super stay for families with kids

if you have a baby, they provide a cot and a high chair and portuguese people love kids in general (they'll

tv with kids channels

kids loved enjoying breakfast in our own room

location was not the best. missed an in house restaurant and play area for kids

property didn t like to welcome kids

my kids are very allergic so we needed hot water for their cereal and he was very kind to give us one

the hotel was clean, nice breakfast, rooms were bigger than i expected

great breakfast

wrong timing in room service, awkward handling of a false fire alarm

we traveled with kids and he made sure everyone was strapped in safely before we set off

and, a free shuttle (in a tesla

hotel shuttle service is also good

friendly staff. airport shuttle. lots of extras in room - dressing gowns, slippers, fruit .

the property was well located, had its own restaurant and bar and shuttle service

thing was with an extra charge, the pool is outside the hotel about 400m away (the workers in the spa were unkind

wifi was a bit temperamental on one of the days we stayed.

room service was great and the food was delicious

the breakfast exceeded our expectations

very nice breakfast was included in the price

close to metro station, only a few stops from principal tourist sites - good wifi, cable tv

breakfast must be better, little noisy in the room all night, wifi did not work

cleanliness , wifi

breakfast was good

very clean modern, comfortable hotel. nice breakfast.

amazing breakfast and staff

place for value, super clean, great location, super friendly staff, 24h desk and nice breakfast with variety

only minor observation is about the mini bar which did not froze at all, however this has not caused any

more amienties around the area. bar prices were a bit steep

the breakfast was really good, we recommended it

the noise that the kids do outside - either during the lessons or during their free time - is not that bad,

fabulously modern, spacious apartment. kids loved the keyless entry.

as we had kids with us for us it was realy important

the only noise i could hear was the sound of kids on a school playground but that does not bother me much

parking entrance/exit is really narrow, very difficult to exit

the late night happenings in the neighbouring room which could be embarrassing if a person has kids with them,

bad the hotel don t inform clients there is no food to get on sundays no restaurants nor room service

an ac hotel user - great service, great rooms, large sized bathrooms, safe and tv are all great, wifi is always

drinks at the bar not a great choice of beer. no draft available

on sunday the menu was limited as the full kitchen was closed

the comfortable bed. clean new rooms. many ev chargers

the hotel will be truly amazing when the spa is open

beautiful and easy to control ac bathroom was beautiful staff (all staff) were truly amazing - bar staff

rooms are very nice and spacious, breakfast was delicious, the pool area very nice as well, staff very attentive

the breakfast included basically everything you would expect

good bed, wifi and shower

park facility large bathroom comfortable bed large terrace lift easy check in and friendly staff late check

property was very clean and staff also was very friendly, also wifi was working well

the bar was almost none existant as it was never open when we were there one night when we enquired we

wifi not very good in rooms, much better in

the kitchen supplies are limited

for 5 nights but my kids wanted to leave after a day

the information about parking was not sufficient in the booking page.

kindness staff breakfast with a view from the attic floor oldfashion design

wifi, bed

very good value for such a central location with such great views over the city, plus it's pet friendly

incredible breakfast, tranquil garden space, exceptional staff

vegetables in breakfast

checkout time was 12 noon staff were incredibly helpful and charming fabulous breakfast daintily

great check in and lovely breakfast hostess !

we had to leave very early the next day and the breakfast room was open especially for us

staff service value location breakfast swimming pool

pool was fantastic

free breakfast and parking spot, balcony in the room, good amenities and nice staff.

breakfast was great as usual

though i didn't have time to enjoy it, huge lawn and pool

i loved the homeland my kids were amazed and really enjoyed it

(we were here during a chilly winter) my kids said the sofa bed wasn't super comfortable for them

for a friendly, helpful and professional staff ud83dude4fud83dude4fud83dude4f the hotel is also pet friendly

that the hotel is to have a new reception area and the existing area to be refurbished as a bar area

small room , we stayed at superior, bathroom clean , put not working properly, no safe, no mini bar with water

excellent backyard for kids, own tower with viewpoit

playground was lovely for the kids and the viewpoint was also a bonus

beautiful hotel with great garden for kids and even a lookout tower

really appreciated having a garden with kids stuff, tables to have meals there and just relax after exploring

it is perfect with kids, they have a playground, kids loved it

fact that they have kids as interns there and some of them don't know how to properly interact with guests

are quite thin so i could hear the family staying next door and their kids were loud

this made it very difficult to stay there with two kids

the bar staff were friendly and welcoming, recognising us after only one previous visit

the breakfast was very good as well

no bar on site

everything perfect , frigo bar but not drink

maybe the wifi is not powerful enough

wifi dropped in and out a lot.

wifi signal weak on third floor. breakfast too simple.

everything was so clean and nicely decorated and the breakfast was good too

it was great to have a small kitchen area and a safe in the room

house staff were exceptional told us where to go,where to eat, breakfast was great , great value for money will

breakfast was included, of course the best selection eggs, bread, coffee, cereal etc

the room was nice, with a kitchenette

the kids loved it but for me the basin outside the bathroom and the barebones bathroom wasn t

we were in 2 seperate rooms next to eachother as we had booked a room for 4 people( 2 adults 2 kids), slightly

super modern room and delicious breakfast!

cleanliness, breakfast variety and gym facilities, it's an excellent bundle of value for money

to check-in early so waited in the hotel cafe from 1pm until 3pm but was able to connect to the wifi and chill

new hotel, staff are incredibly helpful, lovely rooms, close to all attractions, delicious breakfast and great

pool closes fairly early in evenings - about 7pm - otherwise, this was an excellent hotel choice

the staff is very kind, the spa is good, and the breakfast is very nice

of the ground floor of the hotel encapsulates the reception, various comfortable sitting areas, bar and restaurant

breakfast got really busy and there were many times were everything was empty for a while

room really clean, staff very helpful, excellent wifi.

hotel has got a terraced bar at the top which is very convenient

awesome staff and a fab breakfast

only suggestion for there to be more communication of when the rooftop bar is open

room service was also notable prompt and professional

comfortable bed, decent shower, kitchen was very basically stocked

room is nice with simple kitchen, and a lively garden

wifi conexion didn't work properly

liked the kitchen facilities

only the basement has a shared kitchen, so it is inconvenient to cook by yourself.

we asked for water for the kids and some fruits while they fixed the system, they refused and made us pay for

stuff, rude and not able to help us even though we explained we were a family with 2 kids waiting on the

shower, i would rather have a bath especially with kids it's easier

the wifi was good, there was a free

room was clean, breakfast was more than enough, wifi was also good

breakfast was not good quality and not healthy options for kids - only 1 lift which is also very small for baby

same with the bar - upgrade and more staff in the bar/restaurant would help a

good breakfast, strong wifi (we stayed on floor 6)

a small bar there for a nightcap

also, we were able to do early check in upon arrival

we ended up getting the kids meal as it was just burger and chips after a long day of commuting it was all we

at the hotel had limited options and zero flexibility to attend restrictions and kids

waitress in hotel bar downstairs was also great and welcoming, as were the reception staff

wing, amazing little pool in a beautiful garden, lovely interior design, great bathrooms, sexy bar and terrace

liked the breakfast, the sauna, the gym, the cleanliness, the location, the history of the building and the old

the bar is also amazing

breakfast

comfortable as well as lovely. the staff were very nice and breakfast was delicious.

the breakfast was delicious

the breakfast downstairs was lovely

very good staff, help us upgrade to bigger room for kids without extra charge

restaurant in the hotel, and if there was a bar we didn't find it

was good, the room was large, wifi was ok

staff are all really great and helpful. really well trained. bar had sandwiches.

room service was not offered

i have to especially praise the fast wifi and perfectly working cast to tv - i like to stream my own selection

gym was minimal but ok

shopping center/shopping street for various purposes (eating out, shopping, window shopping), own gym + changing

but unfortunately, there were no other rooms available, except for an accessible room next to the kitchen machines

gym (it lacks basic equipment - e

kids had everything to have fun

they have a rule that kids can't use the pool from 1-7pm

it was nice to go to the spa and relax, and it was good to have special hours to go with the kids

kids are free under 12 but are restricted to use 1pm-4pm

opening hours for kids

very first girl at reception welcoming us not so very friendly, we felt ourselves stupid little kids in front

linen changed every day, lovely fluffy towels, beautiful roof top restaurant, terrace and plunge pool

nice hotel with excellent roof top terrace with pool

the only thing would be that the rooftop bar and restaurant service is very slow.

a lot of cafes and even laundry in 100 radius

we travelled with 3 kids, so the spa was a huge success

not sure about the single bed sheets, where my kids slept, but the sheets on our bed were giving my wife the

the brilliant addition to it was having a kitchen and a washing machine in there, so we weren't worrying about

well-appointed clean space, excellent kitchen, comfortable bed and parking.

wish they gave information on where to find the delicious portuguese olive oil available in the kitchen

location, just a cross the street from casa de musica, nice design, kids friendly

breakfast was nice

breakfast is also better than most

closing the bar and stopping room service at 11pm was a disappointing aspect to the hotel.

breakfast was delicious, the staff very accommodating with directions, only there for one night so

table games for kids

two bedrooms, full kitchen, balcony and living room

all the inner spaces (living room, dining room, kitchen, bedrooms are very well equipped to make you feel as

everything nice and clean organised comfortable beds , nice lounge sofa and kitchen appliances

too small tovels,something mushroom in bathroom and kitchen

rooftop pool was a little on a small side and needed more umbrellas

good gym

the roof top pool and bar were lovely!

around the pool is a bit small, so not much possibility to find a bed to relax next to the

appreciate the gym downstairs

location was great good wifi connection clean room and public areas but most importantly: i don t know if this

i did not like it that the gym was closed during my 2 day stay.

the upstairs bar area - both inside and the balconies was very comfortable

gym was dated and some machines were not usable

breakfast starts too late, i had to leave at 7am to the airport and didn t have the chance to eat

the kitchen is perfect for breakfast, and to break up constantly eating out

very comfty apartment, fully equiped, great design, fabulous, tasty breakfast with option „at door”, excellent

also a nice gym was also available

paid additional for the breakfast which was the traditional continental type (single portuguese breakfast)

and the breakfast in the next door cafe was delicious

good location, offers pool facilities and swimming classes for kids

my kids enjoyed the pool

other people in total so bar was not crowded) 2/ rooms are not ok: we were 4 people, 2 adults, 2 kids

the pool is a little but outdated and restrictions to kids are a little over the top but we understand it is

everything choice at breakfast is poor elevator waiting times >10minutes pool not accesible for kids

the room for 4 people includes a sofa-bed, which was not comfortable at all, even for kids

good breakfast buffet with a selection for everybodies needs

room and the bed were big, the hotel is in a good location and the breakfast was delicious (homemade sweet and

how they received my pet

breakfast everything you need, great coffee

they don't actually have a pool, so if you wish for the kids to go for a swim, that won't happen

gym had to be prebooked

gym need to be bigger and at least a bit more equipment

the room, the breakfast, the staff were great

the room service, and restaurant and bar staff were exceptional as also the reception staff

everyone was very attentive whether regarding our kids or spa appointments (great massages for me and a pre

11, the facilities in the room ( the spa bath) and outside ( the steam bath, the heated pool - kids loved even

staff very friendly , breakfast was excellent . also the spa was amazing x

the breakfast was delicious

gorgeous garden with little pool

weak wifi connection

wifi was not accessible from the room, the signal does not reach the 3rd floor.

poor wifi

a bar is advertised but it was very poor, a couple of bottles of beer and nothing else

wifi is weak in our room.

bunk beds in room for kids

originally had booked for 4 people (2 adults and 2 kids) somehow booking changed and it was only for 3 people,

the hotel webpage never mentioned in their child policy that they charge a full bed charge for kids

views of a backyard and a school yard with screaming kids were not great

no room service or food except breakfast. bar did not have finger foods.

very good location. pet friendly.

a points extra because the hotel is pet friendly

bar was also nice

the 24 hour reception and bar was very welcome

breakfast - very good selection . bar - good selection. staff - 7/24 available and friendly.

the size of the room was enough for an over night stay with kids

choice for traveling with kids

had two night stays with my kids and husband

wifi wasn't brilliant didn't bother me but kids were a bit cheesed off.

this doesn t prevent noise transfer, it was nice to have the light on for us and off for the kids who went to

most accommodations, our room had 2 comfortable double beds, which made the kids stay really comfortable

the wifi could be faster.

the room service doesn't do a great job at cleaning.

free wifi which actually worked

room service

lovely service ,big nice clean room,delicious breakfast, pet allowed .

looked after by the staff, especially bar staff, rooms comfortable clean and quiet

suggest to preprint the password for wifi and to insert it to the room key or to leave it in the room

the hotel is located in in a quiet place. great breakfast. very nice staff.

gym too small. breakfast very usual but average

3, including towels and bedding for 3 - getting yelled at by the staff, while trying to put our kids to sleep,

they will make no offer whatsoever to compensate (eg no free cocktail, no breakfast voucher, no laundry discount

room service needs lots of improvement

food was good and the bar made an excellent sangria

that we couldn't have a drink in the bar when we returned to the hotel in the evening as only room service was

room was cold even with the heating on and the wifi didn t work

wifi rarely worked and room could have been a little cleaner. also note, there is no elevator.

very good wifi and shower

wifi was not working well there and hostess called it to fix it for me at once

i would have liked a mini bar in the room

no room service. beds on the hard side.

wifi unstable room was dusty which triggered allergies

lovely terrace and bar area

wifi wasn't working well at times. no reception in the room.

there was no laundry service

bar with nice prices spacious bathroom fresh orange juice for breakfast place for watching football

wifi; i struggled maintaining a good connection with the wifi

bathroom are of good size, modern and nicely furnished, new furniture - comfortable bed - good wifi (signal

manage was very lovely when i had a drink at the bar in the evening

in the hotel is nice (great shower, good bed, reliable wifi), and the price is reasonable