wifi unstable room was dusty which triggered allergies

location, 15 mins stroll to the river front but still with lots of bars and restaurants within 10 minutes

bar and its extensive living green wall was an attraction in itself

lovely terrace and bar area

there is a bar in the lobby

small gym

allowed us an early check in

breakfast is expensive for what you get gym was lacking in weights

gym a bit small and not very well equipped

was a bit noisy during the night from the bar in the vicinity of the hotel (only in the first day of my stay)

the breakfast was very good

the bar and restaurant are super and the location is ideal for being in the city

a nice garden to enjoy an evening drink and a comfortable bar area; we would recommend this hotel to any couples

wifi was out for 3 days out of 5, but not really their fault

the breakfast downstairs was lovely

breakfast was not good quality and not healthy options for kids - only 1 lift which is also very small for baby

very good location for the city sightseeing, breakfast, early check in/at ca

staff was helpful good breakfast good location

fantastic breakfast

the friendly response of all staff. the quality of the bar s offer and the breakfast

we travelled with 3 kids, so the spa was a huge success

not sure about the single bed sheets, where my kids slept, but the sheets on our bed were giving my wife the

wish they gave information on where to find the delicious portuguese olive oil available in the kitchen

the kitchen were everything what we need

fully equipped kitchen and amenities, modern design, feels like a home away from home

everyone was very attentive whether regarding our kids or spa appointments (great massages for me and a pre

11, the facilities in the room ( the spa bath) and outside ( the steam bath, the heated pool - kids loved even

breakfast (including one we took away on an early trip) was of exceptional quality

hotel facilities are great, we enjoyed the pool and booked a full-body massage, it was very good

the room was spacious and even included a small kitchenette and the bed was very comfortable

cleaning, gym, breakfast, etc) at a very central location

the breakfast basket delivered every am was delicious and generous

liked over, great location near transport, laundry and groceries

great additional services (i had my laundry done, staff is very reactive)

furnished apartment/hotel room with a kitchen, large king sized bed and eating area

very first girl at reception welcoming us not so very friendly, we felt ourselves stupid little kids in front

the food i ordered with room service was not very good, rather low quality.

to top it all off, the hotel s rooftop bar is a fantastic spot to unwind, especially at night with its great

linen changed every day, lovely fluffy towels, beautiful roof top restaurant, terrace and plunge pool

rooftop bar and restaurant served good food and has beautiful views

the breakfast 7 per person, which is not bad , but missed it every day as we get up late coz kids wants to

i would improve breakfast a bit and wifi signal, but not a major problem!

wifi access in most of hotel too

no amenities eg a bar or tv

there is a chilli bar inside the room, but we didn't use it

it is possible to use also spa and gym

my only disappointment was that spa access wasn't included and you had to pay extra to use, but apart from that

this included the use of the sauna, steam room, hydrotherapy showers and jacuzzi swimming pool

only criticism is description of a pool was slightly misleading as not a pool can swim in

great location, excellent accommodation and very good breakfast.

helpful bar staff and receptionists

nice, but gym is not equiped well

i am a sports lover, i noticed that the treadmill in the gym didn't worked

comfy beds, clean rooms and good breakfast

very good wifi, clean room, soft bed and good breakfast.

wifi very patchy at times.

the central location, the comfy bed and great wifi.

noise of band from a neighborhood bar which eventually stopped at 9:00 pm sharp.

wifi slow. sometimes can t even connect

back yard the bar musica non stop till 2am

for long time , the ac was not cooling we had to open the windows and i was traveling with mi kids i consider

the kids loved all the cars and antiques on display

quirky and fun decor which the kids especially loved

well located very interesting (for the kids also) vintage hotel big and very confortable bed( king size bed)

decor is really cool and the kids loved seeing all the vintage cars etc

wifi wasn't brilliant didn't bother me but kids were a bit cheesed off.

kitchen was equipped for cooking a full meal, and it s specially handy when you travel with kids

had two night stays with my kids and husband

choice for traveling with kids

breakfast was very good the hotel is in the city center very nice hotel to go with kids

wifi not reaching out breakfast location

staff and breakfast excellent bar was well stocked and really, really good value.

there was no bar facilities

breakfast , pleasant staff, bar open late

very bad wifi, small room, we didn't like breakfast

the suite great to stay with 2 kids, very specious

great, the room was huge, the location was perfect - walking distance to main attractions and the spa facilities

wish every time i 'd stay in a hotel i'd be able to have breakfast like we had in le monumental palace

both room and breakfast were excellent

rooms, lovely staff, small but very nice indoor pool, delicious breakfast and even more delicious dinner at

we were in 2 seperate rooms next to eachother as we had booked a room for 4 people( 2 adults 2 kids), slightly

the kids loved it but for me the basin outside the bathroom and the barebones bathroom wasn t

bar closed very early, they do offer you a voucher if you decide on not having room service for the day, but

i understand that in future, the plan is for them to move around the different floors and deliver room service

comfortable, clean, quiet at night, amazing food, and gym has lots of options

at this hotel was flawless from start to finish - we were extremely lucky to be allowed early check in as the

early check in as the room was ready and we were also very grateful when our request for a late check out was

room, very close to trindade metro station (connecting to airport), very good selection for breakfast, they

very nice breakfast

when we asked at reception for some normal tea bags and coffee we were directed to room service with the obvious

there was plenty of choice for breakfast and all the staff were friendly and couldn't me more helpful

breakfast is identical each day, but plenty of choices

friendly staff, great location, kids liked the table tennis and pool in the lobby, free laundry

we booked this hotel for the pool, but it s super small and there were so many people, the kids could not find

it felt a little like you were inside a dorm with college kids and recent grads working remotely on laptops

the addition of table tennis and snooker table - made the kids stay and for us the fact that the coffee was

it's a small quirk, condoms were left in the room where our kids were staying....

quality breakfast, dimly lit bathroom, mold in the sauna water bucket, no water in the gym, uncomfortable pillows

food in the bar which we ordered which was sharing foods and finger food was not great

really like the hotel and the spa

the staff is very kind, the spa is good, and the breakfast is very nice

nice room, great bar area

clean , comfortable bed, good shower and great choices for breakfast

of all great location, parking around the hotel, breakfast was good, staff friendly and pet friendly

a good breakfast.a good position of the hotel,in the center of porto.

bar available at any hour and staff friendly

breakfast - very good selection . bar - good selection. staff - 7/24 available and friendly.

trendy, clean, comfortable - great connecting rooms for kids

our kids were disappointed to not be able to get in

the laundry service is too expensive

lovely breakfast,plenty of choice (super hot chocolate)

there is a bar to the left of the building that was loud until very late but no more so than anywhere else in

they also provided our kids with tiny robes and a gorgeous charcuterie board

room service was very slow

at breakfast weren t forthcoming with menu options that could be ordered from the kitchen, you have to request

the pool was perfect for a refresh in the afternoon

a swimming pool / spa etc would be a nice addition.

stuff, rude and not able to help us even though we explained we were a family with 2 kids waiting on the

shower, i would rather have a bath especially with kids it's easier

we asked for water for the kids and some fruits while they fixed the system, they refused and made us pay for

big modern room with wifi, tv, a kettle to make some tea or coffee for ourselves & a great view

breakfast was good with plenty of choice and bar prices were reasonable

ud83dude0d she was great and helped us get aeroport transfer for 4 adults and 2 kids straight away

many thanks in particular to soraia and carol for their kindness and delicious breakfast

good wifi internet

nice big room with all amentities, very good wifi, more than excellent staff, free coffee,tea in the room

ud83dude0d she was great and helped us get aeroport transfer for 4 adults and 2 kids straight away

the hotel is beautiful, modern, with a small bar in the lobby

everything was very clean, wifi and satellite television was superior

did not announce room service , did not give me a chance to respond, look through the door hole, or open

the breakfast was delicious

the wifi did not work that great on my phone

breakfast is also good with quite some variety, they even provide kids seat

our evening was ruined and we had to promptly find another hotel with two small kids who were hungry and tired

is an older hotel w/ engineered wood floors that squeak as people or kids are walking

the bar was closed, that was the only negative

wifi was patchy in our room (front corner of the hotel)

hotel has got a terraced bar at the top which is very convenient

breakfast was varied, fresh and plenty full

cleaning service isn't great, as the bedding and all towels had a really overpowering chemical laundry smell

awesome staff and a fab breakfast

the wifi is strong

not sure how it would be if traveling with kids as the rooms aren t the size of hotel rooms in america

not sure how it would be if traveling with kids as the rooms aren’t the size of hotel rooms in america

the room was spotless and the wifi was strong

staff throughout were so well trained but the breakfast staff were exceptional

the hotel had a great range of facilities including a gym, pool, sauna and spa and was well maintained

we ate at the bar and the restaurant and bother meals were exceptional

facilities including rooftop bar and spa were great

from the desk to the bar to the breakfast the staff was always super friendly and very professional

(we were here during a chilly winter) my kids said the sofa bed wasn't super comfortable for them

i loved the homeland my kids were amazed and really enjoyed it

for a friendly, helpful and professional staff ud83dude4fud83dude4fud83dude4f the hotel is also pet friendly

small room , we stayed at superior, bathroom clean , put not working properly, no safe, no mini bar with water

strong wifi

however, beware that this is on a popular square where kids gather on weekends till the early hours so is very

up the stairs with luggage, not comfortable, unable to sleep in the night, due to kids in the street making to

also the wifi signal is not strong in the rooms

helpful staff. wifi connection.

hotel is perfect but unfortunately we were there at the same time as 20 british adults and 15 kids

too much noise from the hall (people talking in the morning, kids running, etc) - even though the situation was

kids loved the pool which was heated and the atmosphere was so calm and peaceful, location was

there s a small gym in the basement you can use if you haven t somehow exhausted yourself walking around

the wifi was excellent

the bathroom door wasn t closing properly and kids were going to the bathroom all the time

pans and stuff like that, there was only one small pan available, so if you are traveling with kids and wish to

paper or cloth in the kitchen

very spacious suite with full kitchen and washer

of made the room have a patio, the bed was so comfortable & the room was like a studio with a kitchen & table

the room for 4 people includes a sofa-bed, which was not comfortable at all, even for kids

breakfast is delightful

room and the bed were big, the hotel is in a good location and the breakfast was delicious (homemade sweet and

love everything, including the breakfast

good wifi

they did not advertise how beautiful their breakfast bar was, plus the selection

perfect wifi. spacious and comfortable room. friendly staff.

the breakfast (someone really knows how to cook eggs, which is not the usual) and the little bar at night

the property had a laundry/ironing listed as services on booking

clean with a good wifi

difficulty with kids in same room

is not isolated from the room, not good when travel with kids

room is not suitable for family with kids, open concept for shower and toilet

no room service, and the breakfast area was not really prepared for take out

the bar did not have a great selection.

maybe the position for the kids bed should be adjusted.

was excellent though disappointing there wasn't really a cosy lounge to relax in but there was a bar and a good

we arrived early and they allowed us to use the gym downstairs to clean up after our overnight flight

gym was dark and didnt have any mats so worked out in my room

the gym was small. not much for weight lifting.

were great so helpful with us and our two kids even housekeeping when our little boy got sick all clean great

wifi could be better

really love the room design and room service

central, clean, spacious rooms, excellent breakfast.

service from the reception and room service was excellent

well located, very comfortable, good breakfast, clean, modern facilities, great service

breakfast, rooms, room service, friendly reception, shower.

the staff were lovely; the room spacious and very comfortable; breakfast was varied and tasty

excellent breakfast and the staff is very friendly

the second phone call prior to the visit was to check that they have 24h room services even in that special

we found out at night traveling as a family with 2 kids changing hotels at night is not a pleasant or easy task

we booked two rooms for a family with kids, and got them on different floors

location is excellent and my kids loved the suite set up with stairs

the family room has 2 levels and was perfect for us and our kids

good wifi

the noisy school kids end of term. ud83dude44ud83eudd14ud83dude00

can hear all the noise from the outside, the windows don t have any isolation and/or safe for kids

room and we were told we can t and at reception they told us to do it from the sink by the bar toilet

breakfast was not lavish but certainly satisfactory

have a small bar available would be nice.

staff, good wifi connection, great location, very clean, comfy bed and pillows, big bath towels

however early check in was not possible, cuz we didnt request in advance

had our laundry done through the hotel and we didn't ask the price

free only one bottle for stay 3 nights, wifi is not okud83eudd72

concierges were kind and the room was clean with excellent wifi access.

wifi to weak

weak wifi connection

poor wifi

wifi is very intermittent and signal kept cutting out could do with an upgrade otherwise i have no

wifi was not accessible from the room, the signal does not reach the 3rd floor.

the kitchen supplies are limited

family room is great and kids love it very much!

excellent breakfast and really great place for family traveling with young kids

both the bar and astoria restaurant were lovely and the food and drinks were excellent

a better selection of gluten free options for breakfast.

the bar in the hotel was very good

room was dusty , noisy , the wifi did not work at all on the second day , the bathroom was not clean and the

no bar on site

maybe the wifi is not powerful enough

wifi dropped in and out a lot.

mentioned as mini bar but not available

breakfast is delicious

the staff were friendly and the breakfast had good choices

- super centrally located, a quiet and clean room, a very modern hotel design, and a great breakfast

breakfast was a bit basic but perfectly fine for a short stay

breakfast very good for price

all the people from the reception, everybody who used the stairs (kids running) - we've heard them all as if

hotel is unfortunately quit loud, where you can here your neighbours talking and kids running around early in

early check in was possible, we get a better room than we actually booked

the wifi connection was strong; the bed was comfortable, the bathroom spotless, and always plenty of

was no room service or laundry service unlike what it says on booking

this made it very difficult to stay there with two kids

are quite thin so i could hear the family staying next door and their kids were loud

fact that they have kids as interns there and some of them don't know how to properly interact with guests

liked the breakfast

location, design, cleanliness, breakfast, comfy beds;)

not sufficient isolation or bathroom ( if travel with kids)

stylish hotel, clean, good sized rooms, very comfy beds, quality buffet breakfast and kids loved the pool

amazing location, nice features, friendly staff. kids loved having their

time for the kids at the pool should be different.

itself is great, after a long day, walking back up the hill was a little tiring but my kids aged 5 and 9 still

i'm 47 years old, so i'm not an old grandma complaining about a few kids having fun

24/7 room service

; 4) clean, thick, white (and not grey :)) towels and bedclothes and adequate room service; 5) very polite and

breakfast is poor

the breakfast area was nicely laid out with a relaxed and enjoyable atmosphere

booked a room for 7people(5 adults and 2 kids) they gave us a very small room with 4 beds

a room with bunk beds (supposed to be one regular bed for two adults + one bunkbed for the kids) - and this was

mine was even next to the kitchen/pantry which is a shared one

maria was helpful in the kitchen during breakfast

wifi went down for two days

a bit noisy, thanks to some kids next to our room.

not for family or kids absolutely

little kitchen perfect but no

property is easy to access, the room perfectly clean and comfortable and the shared kitchen space makes it really

the kitchen is small but at the same time equipped

when we complained about very noisy guests on our floor with kids shouting and running up and down the corridor

2' walk from metro station and via catarina shopping center, english speaking personnel, quick wifi in the room

free parking free breakfast and free wifi

location, room size and tv and free light breakfast, very friendly staff, great wifi

the wifi worked excellent

we ended up getting the kids meal as it was just burger and chips after a long day of commuting it was all we

at the hotel had limited options and zero flexibility to attend restrictions and kids

gym and sauna kept clean

the pool and overall complex

everything -- lovely historic palace property with modern guest rooms wing, amazing little pool in a beautiful

bedroom very poor like a bad theme kids room not comfortable at all.

they remembered our kids names on our stay and gave them hugs at the end

location is great, breakfast was great, good selection for kids and adults. staff were friendly

location was good and the views from the roof top bar are beautiful

wifi slow

breakfast was gorgeous, good bed, super clean room and bathroom, wifi worked, we got a fridge, kettle, tv, good

great breakfast and super helpful staff.

wifi signal on the fifth floor is very feeble

the breakfast was great and the patio space was so relaxing

classic portuguese hose in an amaizing centric area full of options, beautiful room, excellent wifi connection

if needed lift in hotel wonderful view of square from our room bath plus shower movies on tv wifi worked well

well equipped gym, though small

small gym in hotel if you want to have a work out

staff we didn t find very helpful or friendly, we wasn t explained about wifi or how to even find our room

had issues with the internet connection - wifi didn't work in our room, maybe because we had to use vpn

i was one adult with 2 kids and we bearally fit in the room

lovely room and it was very important that it was pet friendly. they were very pet friendly

the wifi should work on the pool and gym, because is underground and there is no 5g connection.

the breakfast was nice and varied, and the swimming pool was good too

piano bar and the pool is very small for laps and spa closed for maintenance.

room was cold even with the heating on and the wifi didn t work

very good wifi and shower

i would have liked a mini bar in the room

wifi was not working well there and hostess called it to fix it for me at once

wifi rarely worked and room could have been a little cleaner. also note, there is no elevator.

detail upon arrival daily water bottle with turn down service water saving faucets and showers ev charger at

breakfast was excellent

breakfast was excellent

roof top pool, bar, gym were superb

our daughters enjoyed the gym

the hotel was spacious as i was traveling with the kids

unfortunately, the room does not have a balcony that you can sit on when the kids are asleep.

kids absolutely loved the bunk beds

i planned this hotel for family and kids leisure, but they did allowed kids at the pool (that was no clear

no kids are allowed which makes the spa hard to use if you have kids i would instead suggest setting

not helped by the fact if there's a family with small kids running above

found the apartment rather small for a family with 2 small kids

the kids enjoyed the swimming pool

they did let us stay an hour later the next day to compensate but when it's your kids nap time

kids had a good time having dinner in a cosy ample and safe space and a quiet night

my room faced on a courtyard, had tall ceilings, a small kitchen, 2 tvs, a comfortable seating area and bed

at their restaurant is quite limited as well as room service items

room service had to be reminded to provide soap

charged me twice for the mini bar but corrected their

the location is superb, the restaurant breakfast delicious, staff is very accommodating, and the spa massages

hope i can go back with my grown kids someday

wifi was great for working

amazing hotel staff, reception team, kitchen team

central location, peaceful, tasty breakfast with local products, kitchen available to enjoy a coffee or tea at

they are really friendly and professional with the smile all time on there face , reception , kitchen , breakfast

minor thing! wood floors noisy if kids are staying up stairs .

no dinner available at hotel, only very expensive room service.

the wifi was sporadic.

wifi was not stable, we had no wifi reception in our first room and they was helpful to offer us

wifi was slow at times, but we didn t need it a lot, and so we didn t care.

wifi wasn t fully working when i was there (i should have spoken up about this)

nothing at rosa et al is left to chance: from all the little attentions throughout the day to the space itself

wi-fi code infomation in the room the reception staff did not promptly give us the wifi code on our

room service is limited.

woulda like bar soap (instead of liquid) and washcloths - but these are minor notes

bar was typically unattended when we tried to grab a drink, but that is literally the only con i

was only one thing they kept moving the bar and restaurant from this hotel to the adjoining one

clean and comfortable, with a nice hotel bar and garden

the restaurant/ bar was also nice

breakfast was fine. it would have been nice if the bar was open later.