there's a shop on site which is handy and the kids enjoyed the arcade

the kids games and scooters were a nice touch too

the wifi at this property does not work

no wifi. no clean bed sheet. no proper heating

the comfy beds, lots of seating, caravan-size fridge-freezer, well-equipped kitchen, 5 minute walk and you're

the rooms are so spacious and comfortable, ideal for anyone taking in a golf trip or for any other reason in

it is a super mix of golf club, hotel, bar and mini restaurant

all the staff both on the bar and in the restaurant were very pleasant and accommodating

poor & unreliable wifi signal in bedroom.

the breakfast buffet was a highlight of the stay and i enjoyed looking out over two beautiful golf courses

young man who came from the bar to check us in was fantastic

was super hot and the parking was terrible

good breakfast helpful and friendly staff

presented chloe at reception was warm and welcoming, extremely professional great breakfast

a bit more comfy seating in the bar area would have helped us relax even more

super friendly staff that s really good with kids

our pet dog was so warmly welcomed too

breakfast was excellent - we also ate in in the evening and would rate the food very highly - would

location, lovely room very friendly staff, good home cooked fresh food, cozy fire burning in bar area, great

we also appreciated the fact that it's pet friendly and we were able to travel with our dog

had our kids been with us they would have loved seeing all these animals

good for families with kids as there is no activities for kids in the hotel or near hotel

if you have kids, book for at least 2 nights to explore the grounds

wifi was difficult at times, also the mobile reception

on checking in late out only option was room service

arrived on saturday and there was a wedding on, kids screaming on the stairs near our door for 3 hours until 1

00 and the lady behind the bar could not have been more helpful

wifi didn t work and restaurant ladybird for meals is 7:45pm

bed was nice and big as was the room, wifi good, shower great pressure and hot water, parking plenty

free parking

breakfast for kids under 12 is not free

a nice young lady gave us some great advice on where to go with the kids

kids eat for free which was also a bonus

pool, jacuzzi and sauna were included which was such a great relaxation, kids can visit the pool as well 9am-

2x x adults & 2 x kids, can't wait to return amazing staff to ask for anything needed

breakfast was excellent

all round great stay and perfect for golf location over looking gullane gc

good car parking facilities

location, nice atmosphere in the bar and restaurant

the hotel boasts beautiful views overlooking the golf courses, with outdoor seating that made basking in the

location excellent for golf. hotel was clean and staff were very friendly

we weren't greeted at breakfast so just sat ourselves down.

breakfast

breakfast great, fresh and tasty. location gorgeous.

complaint sitting at window in bar a slight draft

nice hotel with a great kids' play areas outside

hotel was nice and welcoming and playground for the kids open spaces and parking right next to the hotel

there's a huge playground for kids

the rooms were spacious and clean the kids loved having a separate room

my husband, two kids, and i all had beds and were able to sleep long and comfortably after flying on a red eye

) and not made by the chef herself; all other food made by the chef is superb, including the kids menu

all food was amazing, wedding meal buffet and breakfast

free wifi and parking and all at a very reasonable price

the bar was shut at 9pm!!

plenty of parking and near shops. very quite

breakfast was ok, but we always measure against the green park at pitlochry which was the best ever

breakfast could have been better but i did need it at 6am so i couldn't complain.

no room service , pillows were not good

we could not have breakfast or dinner at the restaurant, so had to other room service (different menu from

breakfast was fantastic, everything exceed my expectation

room was very spacious even with the extra bed down for the kids

noisy from footsteps upstairs..floor not insulated well enough ..young kids struggled to settle

sofa bed for our kids to share wasn t the best solution

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to

loved the pub next door as after a long journey with kids we could take a couple of drinks back to the room

the castle also has a beautiful backyard for kids to run around and take

although the bunk beds in the room were exciting for the kids, it was a bit dangerous for our 3 year old who

room service & food , esp the steak - melt in your mouth staff really great was my birthday treat

of things to do and see on the grounds like walking trails, statues, climbing walls, archery, golf, etc

no information within the room regarding room service, dinner menu, breakfast times

exceptional staff, brilliant breakfast.

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old

excellent breakfast. staff really helpful. furnishings vey impressive.

breakfast was perfect - full scottish breakfast, porridge, rhubarb compote and the view included

nothing. all perfect. an onsite spa would be the cherry on the cake, but can't fault it at all.

friendly welcome when we arrived. very comfortable room.. very clean. super breakfast.

the breakfast menu was cooked to order and verry good and the staff was very attentive

hotel set in a beautiful area (which has its own castle and gardens) large room with comfy bed, breakfast was

both dinner and breakfast were enjoyable

we found the out front parking to be very tight,meant for small vehicles only.

compensating, the bottles were sol or heinekin - lager for kids who do not like lager

fixed but was quite the inconvenience due to the heat and not having phone contact with our kids due to phone

30, a group of kids were on our floor who were very noisy

got upgraded to a club room, very big so would be easy to have another pull out bed for kids to sleep on

make sure you read the small print too as kids had to pay for their breakfast despite breakfast being included

friendly experience and our kids loved the history of the boat

in the morning had breakfast and was looked after by toni

really nice cocktail bar area doubled as breakfast room

breakfast superb ,only fault no salt or pepper. for smoked salmon ,or savoury selection

proper milk with your tea, good wifi, responsive heat pumps made the room nice and cosy

he help us out with an early check in that was highly appreciated after a long flight

wifi can be improved with stronger connection ;)

lovely breakfast plenty to choose from

breakfast was really good with a nice varied choice

wifi is intermittent

also during my stay, the last two days there were kids downstairs you can hear them playing loudly

it s was like a kids packed lunch

no warm breakfast :(

we have got a large room with a fireplace

wifi code in room, wifi worked fine

great location if you have kids starting at the university

kids running the hall until 2:30 a

dinner menu could have better selection including kids

kids running the hall until 2:30 a

comfortable beds, spacious room, room service and can t wait to stay again

the location is quiet- central enough to walk to the centre of town with 2 kids but far enough for peace and

breakfast was very expensive and kids portions were not available

the kitchen faucet was loose

basement apartment was excellent - a huge room with sitting area and well equipped kitchen diner

tons of space in the kitchen and dining/living area

had a very nice 2 night stay with hubby and two kids

spa was poor barely any facilities and pool full of kids having swimming lessons

when you re trying to have a nice relaxing meal especially with kids around it puts a damp mood on the

room with a king size bed and an extra sofa bed overlooking the side street and a school, kids' chattering as

staff were very friendly and they were very good with interacting with the kids whilst trying to check in making

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny

the bathtub was clean and the kids loved it

my details to give a free membership when i was strssed about not having a room yet and 2 sleepy kids

ideal for families of 2 adults, 2 kids

), on the same floor, some distance away for our kids

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2

no common area to chill out in when kids in bed

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price

we supped to check-out around 8:00am the internet was blocked and hot water switch-off i and my kids found this

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

if i had been travelling with very small kids, it would be helpful to know there are stairs down to the room,

window ledge and the people next door to us was extremely loud in and out banging doors all night kids banging

the code to get into the building as they were supposed to, so we arrived late at night with kids and had to

wifi worked fine for me

coffee machine didn t work. wifi poor.

early check in was arranged for me to be able to attend an online lecture, appreciated this.

parking space at the back of the hotel, easy to reach the hotel coming from the highway, excellent

bar in lounge full with drinks

outskirts of edinburgh the room was equipped with tea making facilities and a large tv the free wifi worked well

free parking was a plus

i had 2 kids with me, my mom and husband, we were treated extremely nicely and that totally makes a

i was staying there with my two kids and i always had to tell them not to touch things

room was beautiful and very clean, breakfast was served on demand and had many options, including cooked breakfast

conveniently located for public transport and easy to find free parking on side streets a couple of mins walk

lovely breakfast, great hosts! nice and easy to get into the city centre

massive samsung tv which kids were delighted about

family room is not very big for 2 adults and 2 kids

been to many hotels this one is at the top kids loved it breakfast top notch will be

room with comfortable beds, kids slept well on sofa bed too

very noisy night with asian kids on a holiday trip up until 3am on our floor.

comfortable, relaxed atmosphere, food was delicious, both dinner and breakfast, parking

is full of character and in a pretty and quiet location; easy parking right outside; everyone was super friendly

wifi not brilliant but not the end of the world

easy parking outside the hotel

the wifi didn't work in the bedroom

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

wifi bit funky

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

a bit disappointed that the wifi was down throughout the stay... what a shame!

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

i was there for 4 days with my two kids and it was perfect

stairs are a little steep and windy so need to be careful with little kids

stairs are a little steep and windy so need to be careful with little kids

wifi a little weak

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary

the breakfast staff were friendly and attentive

wifi bit iffy.

was provided as room service only as the dining room was out of action when we were

the wifi was not good for a property of this standard and price

the bed was rock hard. kids were fine with the sofa bed, but the actual bed was not soft.

was nicely appointed and structured for openness or privacy when traveling with kids

we loved the bath toys kids could borrow from reception

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

this was really good for families with kids. we like it.

facilities are great, we had two joint rooms for our family of four, the kids were very happy to have their own

an overnight stay to take the kids to see matilda

was noisy at front of hotel - designated a family room it would have been really hard to get kids to sleep with

hotel , also expensive would not stay here next time also : we had to book an extra room for the kids there,

excellent breakfast

- the street outside (including uni kids at 3am) and the extraction fan that went off at random times on its

breakfast seemed poor for the price one pays for this hotel, with kids cereals instead of some quality ones

was rough, shower was mouldy, breakfast on both days was stone cold, staff (kids) had terrible personal hygiene

just give you the password, but its not that simple as you have to access the u of e network; and laundry machines

very modern, small rooms, 32 mbps wifi, super duper breakfast.

was terrible and very bad for ppl with kids or those not liking stairs

i had to cancel my stay since my wife and kids fell sick

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

to a courtyard with a beautiful view to an inside bar area

perfect. cocktail bar staff were amazing. receptionists polite helpful and made us feel at home.

the hotel was somewhat well located except kids & drunks on corner near my room outside at night

buses & kids partying every night

received early check in, a quiet, spacious room, comfortable bed, exactly what we requested for

wifi worked well

30 expect from the room service menu would of like water in the junior suite the only thing

i felt room cold at night but kids were fine so maybe just me

the kids complained the sofa bed wasn t comfortable.

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access

really hardly room to move and our kids are young

to the wonderful selection at breakfast my kids tried new things, which is a big achievement

room and location for taking our kids to the lion king

breakfast was great, plenty of choice and kids were happy with everything

so, all of us with kids and baggage had to use the lift going to 5th floor

not an issue if your heading out but with kids we usually like to stay in hotel bar, which we couldn t do

and very early in the morning we could hear the kids speaking all the time

the restaurant is also very good (a kids' menu would be nice)

the breakfast was good and free for kids under

the restaurant in the evening was run by a group of young kids that just wanted to clown around

plus connecting door to next room, locked, but leaked all the noise from family with kids in next room

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

room we stayed has a layout that suits for a family with kids

the sofa bed was ok-ish for kids but not very solid for adults.

sofa bed was probably slightly too small for our two kids to share now they are getting older

when we had to ask for quite an early check in they were more than accommodating and really quick at responding

had no idea there was free wifi it would be helpful to have that information inside the room with the password

travelling with kids can be stressful (even more so with kids with additional needs

room is very comfortable even with two kids together

shower wasn't clean on arrival. kids dinner menu was a bit too sophisticated .

the swimming pool was quiet and perfect for an afternoon with the kids

dinner was very good and the free dinner for kids was a nice unexpected bonus

liked how clean it was and that nothing needed to be bought by us like washing liquid/kitchen stuff etc

apartment is having room, bathroom and living room with kitchen

appealing, comfortable layout, with well equipped kitchen

the kitchen and living area were very comfortable and spacious with good internet

great location and very well equipped kitchen

out was great so fast within 5 minutes we got our rooms that's amazing specially when you have kids with

there was a side where they offered options for kids and basically everything essential to cater to every

was any toilets near the restaurant down in basement kids were really needing about peeped as it was ages away

they prepared two roller bed for my kids instead of using the sofa as sofa bed like most hotel do, this is

we were able to reach all of the sights by foot (with 3 little kids)

location was fantastic, as an early thirties couple away from the kids for a rare occasion, we were able to try

we were still recuperating from our jet lag and our kids were sleeping

rooms are fantastic spacious, well-designed, and the addition of a small kitchen with a full-size fridge is

arrival the receptionist was super friendly and we were able to get an early check in

love that there are laundry facilities but the dryer heats the clothes well - just takes forever to actually

amazing location awesome staff loved the place should have pools and more facilities for kids

were great, very happy to see us and chatted to us and the kids

we could hear the kids neighboring room. this could be from the connecting door.

the soundproofing is a bit poor. i can hear people laughing and kids running at 5 am.

staff were superb, great with the kids

we had a fantastic stay... me & 2 kids

the breakfast was a high quality

the staff was lovely and had a great bar selection in lobby

convenient location, cozy, clean and early check in service

good breakfast enough choice

the hotel also hosted a prom event and we were reassured that no noise would be heard but kids went to our

and the whole staff made us feel very comfortable traveling with small kids and with all the covid rules

laundry service was excellent

it was a bit noisy as it was across from the cleaners'/laundry room and also close to the bridge (outside)

location, very friendly and efficient staff, good wifi, good breakfast, and excellent room size and amenities

it was our first night away from the kids in a year so it was quite disappointing not to get a long lie

we were very comfortable in the apartment, my kids called it home for two days

apartment out with the hotel (approx 3 doors down) on basement level which was excellent with kids as you felt

i was having trouble getting wifi on my phone with their public account, and one of the staff got me wifi on

location price staff food bar quiet cosy

great location, helpful staff and lovely little gestures for the kids.

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the

and there is no place for families to sit and have a drink bar was too busy and we got told the kids couldn

putting up a kids tent in the room, a christmas stocking on the door, wrapping the phone chargers with small

great for kids

as a person travelling with two kids , the amount of tissue wasn t enough

nothing but room service menu

bar with views of castle were stunning

and often got the orders slightly wrong -receptionists are very friendly and responsive -laundry service is good

room service options i feel were very limited and there were always delivery drivers at the front

overall, i totally enjoyed my stay and will be back again with my kids

not much. the wifi was not very fast.

easy to walk to from waverley station good bar on ground floor to have

the bar was still open when we returned from our evening out, good collection of drinks

see the lion king, and the quality of the accommodation, ambience of the room and hotel, reliable wifi, cleanliness