arrived on saturday and there was a wedding on, kids screaming on the stairs near our door for 3 hours until 1

wifi didn t work and restaurant ladybird for meals is 7:45pm

good location free parking nice breakfast room good

brilliant staff good breakfast brilliant room's free parking nice location

is a very nice accommodation in a good location close to local amenities with free parking

they were great with the kids

all the staff were lovely and so helpful! they were really great and patient with our kids too.

with large sized bedrooms, and options for single rooms for kids who are too old to share

breakfast for kids under 12 is not free

pool, jacuzzi and sauna were included which was such a great relaxation, kids can visit the pool as well 9am-

good for families with kids as there is no activities for kids in the hotel or near hotel

if you have kids, book for at least 2 nights to explore the grounds

had our kids been with us they would have loved seeing all these animals

wifi in the room was intermittent.

there was no info pack in the room regarding wifi or room service and organising a menu and subsequent snack

place where you eat melville inn the selection of foods if you have kids there isn't great small dislike as this

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to

plenty of space in the room for 4 of us (2 adults and 2 kids, 11 & 8)

room was very spacious even with the extra bed down for the kids

sofa bed for our kids to share wasn t the best solution

the castle also has a beautiful backyard for kids to run around and take

although the bunk beds in the room were exciting for the kids, it was a bit dangerous for our 3 year old who

told we couldn t order room service due to wedding because as they didn t have the staff

do not use the name of the hotel as your point of interest in the gps because there is a golf course by the

parking

hotel is very pet friendly and the staff are particularly attentive

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

could do with at least a small spa area.

excellent breakfast. staff really helpful. furnishings vey impressive.

breakfast superb, choice of menu was good

breakfast was everything you could want

only teeny tiny problem was the extremely weak wifi in most of the room

beds was really comfy :) breakfast was tasty with home baking specials, choice of continental breakfast and

very clean, had someone at the hotel for arrival and a bar after a long journey.

the kids games and scooters were a nice touch too

there's a shop on site which is handy and the kids enjoyed the arcade

poor wifi signal and tv reception was not good at all

was no wifi

nothing to do with the caravan itself but to use the pool etc at the park had to purchase extra play pass that

recommended even for families with kids

i had my 2 kids with me(3 and 5)and the room was almost too small for them

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn t too

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

no common area to chill out in when kids in bed

we did expect some room service during our 3 night stay although it was offered in the evening of our first

plenty of parking spaces and the bed was huge it was amazing

bar in lounge full with drinks

great location, parking, breakfast was good. staff was incredibly helpful.

no laundry

i was staying there with my two kids and i always had to tell them not to touch things

i had 2 kids with me, my mom and husband, we were treated extremely nicely and that totally makes a

parking available nearby

wifi was a little slow.

i was staying there with my two kids and i always had to tell them not to touch things

dinner menu could have better selection including kids

great location if you have kids starting at the university

kids running the hall until 2:30 a

we had arrived in a mini bus and parking was not an issue - thank goodness

staff were great nothing was a trouble and the breakfast was excellent

stairs are a little steep and windy so need to be careful with little kids

i was there for 4 days with my two kids and it was perfect

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

wifi a little weak

i was there for 4 days with my two kids and it was perfect

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary

the wifi was not good for a property of this standard and price

to staff sickness the restaurant was not open, nor room service available so i had to eat out

breakfast was so delicious too, with delicious selection and amazing smoked salmon

i had booked a standard room but it was a huge room with four poster bed, fireplace, sofa, bath, wet room shower

pool is clean also with warm water, and, gladly you don't need to book the slot to swim with kids, it's opened

staff were very friendly and they were very good with interacting with the kids whilst trying to check in making

had a very nice 2 night stay with hubby and two kids

location, facilities were great and kids loved pool

room with a king size bed and an extra sofa bed overlooking the side street and a school, kids' chattering as

also during my stay, the last two days there were kids downstairs you can hear them playing loudly

it s was like a kids packed lunch

also worth mentioning is the excellent breakfast and the kind waiting staff

breakfast its absolutly superb

as if it was beyond its best-before date - trim was slightly off, a stair slightly off level, fireplace woodwork

the location is quiet- central enough to walk to the centre of town with 2 kids but far enough for peace and

breakfast was very expensive and kids portions were not available

poor wifi, close to zero most of the time.

wifi is free but the connection is very bad 2

wifi

my details to give a free membership when i was strssed about not having a room yet and 2 sleepy kids

the all had no common sense to help their customer with 2 small kids

ideal for families of 2 adults, 2 kids

), on the same floor, some distance away for our kids

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny

the apartment was very comfortable, with a separate room for my kids to sleep in

we loved the bath toys kids could borrow from reception

my kids loved it

kitchen area (prepping food for the day) ideal for small kids

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

breakfast seemed poor for the price one pays for this hotel, with kids cereals instead of some quality ones

- the street outside (including uni kids at 3am) and the extraction fan that went off at random times on its

was rough, shower was mouldy, breakfast on both days was stone cold, staff (kids) had terrible personal hygiene

wifi is extremely good for a hotel and great view from 4th floor

small but clean and tidy, clean bathroom - tiny but comfortable, nice towels and shower products, wifi, electric

wine menu could ve been more varied in the bar but didn t impact on my stay.

the breakfast was absolutely delicious and we even got room service our first morning which we so appreciated

staff room service location

we did have a drink in the bar in the evenings after dinner, and the staff were very accommodating

the wifi wasn't great so the tv kept freezing

the hotel was somewhat well located except kids & drunks on corner near my room outside at night

buses & kids partying every night

the bar on the main floor was always open for espresso at any hour, and my room was quiet and bed

clean. modern. bar was great. staff was friendly.

the gym was free and 24h open for guests

the rooms were spacious and clean the kids loved having a separate room

nice hotel with a great kids' play areas outside

my husband, two kids, and i all had beds and were able to sleep long and comfortably after flying on a red eye

hotel was nice and welcoming and playground for the kids open spaces and parking right next to the hotel

there's a huge playground for kids

the code to get into the building as they were supposed to, so we arrived late at night with kids and had to

if i had been travelling with very small kids, it would be helpful to know there are stairs down to the room,

window ledge and the people next door to us was extremely loud in and out banging doors all night kids banging

the wifi was weak and we couldn t work out how to access the tv channels

tv in the room, strong wifi and chic, modern design

make sure you read the small print too as kids had to pay for their breakfast despite breakfast being included

30, a group of kids were on our floor who were very noisy

compensating, the bottles were sol or heinekin - lager for kids who do not like lager

fixed but was quite the inconvenience due to the heat and not having phone contact with our kids due to phone

also the kids breakfast is not included in the pay for brekfast when booking option

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access

had a laugh with the kids

him and his collegaue got the sofa bed ready for the kids

the kids complained the sofa bed wasn t comfortable.

i felt room cold at night but kids were fine so maybe just me

friendly experience and our kids loved the history of the boat

the wifi extender in the rooms is a great idea, the blue light that it emits actually lights up the

continental breakfast served in the bridge bar was lovely with a good selection- other half loved the smoked

great bar - the theatre of the ocean mist cocktail is a must and it's delicious too

really nice cocktail bar area doubled as breakfast room

the restaurant in the evening was run by a group of young kids that just wanted to clown around

my kids watched a bit of tv (flat screen samsung) a lot of towels for our use

the breakfast was good and free for kids under

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

the restaurant is also very good (a kids' menu would be nice)

out was great so fast within 5 minutes we got our rooms that's amazing specially when you have kids with

very specious room with play area for kids inside the room

there was a side where they offered options for kids and basically everything essential to cater to every

kids loved the pool and went in every night

clean, great location, pool was awesome for my kids

an overnight stay to take the kids to see matilda

hotel , also expensive would not stay here next time also : we had to book an extra room for the kids there,

facilities are great, we had two joint rooms for our family of four, the kids were very happy to have their own

was noisy at front of hotel - designated a family room it would have been really hard to get kids to sleep with

friendly staff, comfy beds, early check in, very close to tram stop.

i had to cancel my stay since my wife and kids fell sick

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

was terrible and very bad for ppl with kids or those not liking stairs

breakfast & room service

early check in, smart room, lovely bar and breakfast room

we had a fantastic stay... me & 2 kids

good breakfast enough choice

staff, fast wifi, bed was the comfiest i've ever slept in, and the room was bright, spacious and airy

the staff was always helpful with laundry service, directions to sites and in their assistance with booking

wifi is good fast

we live locally but come regularly to get a break from the kids and the dogs

kids ate free

the swimming pool was quiet and perfect for an afternoon with the kids

the kids loved their stay as did we

room is very comfortable even with two kids together

we could hear the kids neighboring room. this could be from the connecting door.

recommend family trip with 2 kids. it has two queen beds covering 4 persons.

were great, very happy to see us and chatted to us and the kids

kids was happy

amazing location awesome staff loved the place should have pools and more facilities for kids

really hotels fault, but a family was bashing doors as their kids ran between two rooms - the reception did talk

8.50 for a kids movie on the tv

room and location for taking our kids to the lion king

so, all of us with kids and baggage had to use the lift going to 5th floor

the kids loved the fact that there is a children channel on tv

the hotel also hosted a prom event and we were reassured that no noise would be heard but kids went to our

and the whole staff made us feel very comfortable traveling with small kids and with all the covid rules

the hotel seemed very busy , we ordered room service & couldn t get through but when i phoned the reception

i ordered room service twice, once in the late evening and once for breakfast

the wait staff that served me a couple of meals via room service was courteous and timely

appealing, comfortable layout, with well equipped kitchen

great location and very well equipped kitchen

it was confortable and the kitchen was well equipped

kitchen was gorgeous

the kitchen and living area were very comfortable and spacious with good internet

location was fantastic, as an early thirties couple away from the kids for a rare occasion, we were able to try

we were still recuperating from our jet lag and our kids were sleeping

if you are travelling with your pet be careful

excellent kitchen facilities, heated bathroom floor, fabulous location

suite was huge with more amenities than we expected, like a full kitchen and on-site laundry

maybe wouldn t recommend for kids/families but 100% would recommend for couples

area was public property and he could do nothing about it we stated that there were young kids clearly up

the breakfast and room service from the bistro was also excellent

deluxe room.was amazing, the bar area is also really nice and relaxing. breakfast was very good

i had room service and the food was really nice and as expected good

the sofa bed was ok-ish for kids but not very solid for adults.

room we stayed has a layout that suits for a family with kids

sofa bed was probably slightly too small for our two kids to share now they are getting older

free wifi overall a top budget hotel

when we had to ask for quite an early check in they were more than accommodating and really quick at responding

the little touches for kids, from cookies and milk, a soft toy in the bed when we got back to the hotel at

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the

with your luggage, to welcome notes, night time turn downs, heated towels,milk & cookies for the kids

great for kids

great location, helpful staff and lovely little gestures for the kids.

our kids got afraid and there was no any action from the hotel management to say sorry to the guests or

immaculate i loved it , kids loved it amazing breakfast before i did the edinburgh marathon

love their breakfast & all day coffee & choco drink for kids

place to stay with family with small kids, kitchen facilities were nice

comfortable room, kitchen with everything for making simple food, especially when traveling with kids

as a person travelling with two kids , the amount of tissue wasn t enough

rooms are great cozy and modern, mini bar full, tv with lots of films, room service speedy

even the room service staff were incredibly kind

our room was so big and thought of everything the hotel service was amazing we used the spa facilities which

the gym was excellent

it was our first night away from the kids in a year so it was quite disappointing not to get a long lie

apartment out with the hotel (approx 3 doors down) on basement level which was excellent with kids as you felt

we were very comfortable in the apartment, my kids called it home for two days

the beds are super comfortable, wifi good and reliable

very good facilities (large lounge room with tv, kitchen, ensuite, separate bathroom, 2 bedrooms, etc)

hoping that there was on site laundry

the penthouse bar and breakfast room is lovely and the staff were very friendly and welcoming

some of our group had golf bags and the staff offered for us to leave them in storage during our stay which

laundry facilities would be good for guests to do own laundry.

good whisky selection and a really good scottish breakfast

there is a common laundry room with a washing machine and a dryer

wifi was very good and pressure in the shower was great, beautiful kitchen/ bathroom/ sheets/

small thing is that we had to call to ask the wifi code, but realised that we had just missed it in our guide

the tv struggled with casting media content and the wifi was mediocre at best

good wifi, great mini bar if needed

one answers the phone for room service or front desk

staff, the room, the food at the restaurant, value for money, laundry quality

thing we could think of was a bar area on the main floor to get a cappuccino at any time of the day

overall, i totally enjoyed my stay and will be back again with my kids

very handy location and good free wifi

the bar downstairs is well stocked and a great way to end the day

wifi was patchy and kept dropping, so that it was difficult to connect reliably even to basic

prefect with a bar in the hotel

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

the spa was very small

son wasn t allowed in the rooftop bar as he was under 18 and no reference is made to this on the website and

rooftop bar was a fantastic location for a few post dinner cocktails and once again the staff were superb

expected a spa pool and facilities and got disappointed when we learned it was only massages and beauty

pull out bed used by parents so kids could sleep im the room away from the rear

great historic location kids loved it had a lovely chilled weekend a real sense of the past

and just enough space for our family of 4 with 2 kids around 9 years old

hopefully we will be back one day with our younger kids

old and it took a little longer than we thought to get to the floor:) i would recommend if your kids don t

only one mocktail for kids maybe add more

to be noted, this hotel is not convenient for couples with very young kids, seniors or handicapped people

then you had the noise off the street all night long off people shouting,screaming, kids with boom box music

the room was loud, due to traffic noise (plus the kids out late, whooping for some unknown reason;')

price that hotels charge for laundry services

notice and our velux windows opened wide straight onto sloping roof - would be an issue with kids or vulnerable

helpful staff, required an early check in which was accommodated at short notice, lovely basement room, excellent

breakfast was brilliant, good choice of cooked/cereal/ continental , included in room deal - really

wifi was down during my stay although apparently it worked in the breakfast room

reception and breakfast staff were friendly, kind, and very helpful

location was amazing stuff was very friendly room was very comfortable good for family with kids

nice amenities and wifi

no gym or spa, and the wifi access requires input of personal info.

room service at night and the sandwich was made with stale bread

no room service