quite long check in procedure. not convenient with little kids waiting.

you will find a restaurant with fine dining great food and family friendly and small park for kids

and the wifi was brilliant

room was very small and wifi coverage was not there..

friendly staff, the room was very clean, the facility is renovated, wifi in the room worked perfectly

no wifi connection in first floor, poor breakfast and staff .

nice bar with good breakfast,nice place and all perfect

bar attached

pet friendly, except the restaurant. but they do have a terrace so it's okay.

kind staff, clean rooms, pet friendly.

the wifi is great as well so if you need to do some work (like me) you can do it perfectly

good size one bedroom apartment; well equipped and a complete kitchen

tv has no hdmi so the kids coudlnt play the ps4

restaurant menu could have a bit more variety for kids

the bathrooms are very spacious which is ideal when you have kids

there is a lovely pool, which the kids loved and the bathroom is massive

pool was closed and children were not allowed in the (over priced) indoor pool area which the kids were very

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor

a mother was checking out and informed of additional charges for her fees for 2 kids, but she had paid in full

visited with two kids and the staff of the restaurant on ground floor were really helpful and even made some

we could hear kids shouting, women shouting, men talking very loudly

can't think of anything. plenty of families with kids but for us it was not an issue.

tv didn t work and the leather couch was falling apart and we had to keep the kids away from the peeling

walking distance to alhambra and the variety in breakfast (at additional charge) made us and our kids come back

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

wish there were more basic amenities provided to the guests like disposable slippers and laundry

the hallway carpet on the side of my kids bedroom should be changed

was super espacious and comfortable, and it had a shower and a bath tub which was ideal for the kids

great if travelling with kids

my kids loved this hotel so much - my 6 year old called it a 10 out of 10

i loved the parking service, kids loved the roof top pool

luckily we brought slippers otherwise it could have been dangerous, especially for someone with kids; there

room service and customer support

swimming pool should be renamed to (plunge

the pool is small (3 x 3m) but great fun to take a dip in after a day sightseeing

small pool was perfect for that current heat wave

party of about 100 school kids arrived on the second afternoon - very noisy and disrupting

it had soundproofing, a lie, i hardly slept with the noise from other rooms, footsteps, crying kids, toilets

not informed about the amount of residential kids staying over our period of stay

it was fun and the kids really enjoyed it, but it was a bit dated

hardly slept for tv noise , kids running around all night and staff who

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

and the hotel lends itself to becoming a spa hotel

location and facility treated really well by staff in facility and bar and restaurant staff was so helpful in

the first night, we ordered food from room service

location is excellent room service breakfast very well presented

location to alhambra. superb with kids

evening bar would have been a bonus to take in the evening courtyard experience

late night staff arranged for drinks to be left in our room as the bar closes at 10pm and we had chosen to eat

wifi was a bit sketchy, kept dropping the connection

hotel reception closes at 7pm . no restaurant or bar service after that.

didn t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping

perfect location. walking distance to everything. great view. friendly staff. great with kids.

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

was good experience for breakfast & dinner, food/tapas taste good while enjoying the day & night view

the spa is under the patio,

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

washing machine in the room, (although the hotel manager offered to sort out laundry)

rather small rooms and expensive laundry

did not have wifi - only dislike

this improved on the following days although on the last day they didn t offer the kids meal and our kids

there is also very strange spa policy because you must use swimsuit also in finnish sauna

wifi didn't work properly

liked the location, pool and the facilities

great pool- staff even let us stay after check out

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

kids playing basketball or soccer until very late midnight or later

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

were in a small apartment with a loft and a fully outfitted kitchen

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

and friendly, location was amazing for alhambra and city, comfy bed, fridge/mini bar, balcony, wifi etc

the wifi was slow inside the room though.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

poor wifi

free wifi

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

great location, charming rooms, great wifi, helpful staff

with no separation between king size bed and twin beds so parents could not stay awake without kids

the kids had a separate area up some spiral stairs. i liked that they had their own space.

the kids loved the family room

room had a bath right inside the room, so kids have to watch you shower naked

very friendly staff, lovely room, comfortable bed, excellent breakfast and superb location.

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

spiral staircase upstairs room for kids

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

when rowdy kids camped under our window the cigarette smoke permeated the room.

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

the spa bath was a treat to relax in at the end of the day

would have liked a proper bar and didn t detract from a good

but the restaurant and bar were not open

really lovely lady working in breakfast room

no pool

clean and there were some nice locations like a seated area outside the room to read and also a gym

slightly underwhelming gym - but all in all that s a very minor comment.

location great. wifi worked well.

there were really loud noises coming from further down, maybe a kitchen, the fitness room

not recommended for families with young kids

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

the room was very clean, smelled good, and the room service was adequate

wifi shows we are connected but we are unable to send photos or upload to social media from any

no wifi in most parts of the room

noise of kids running, loud conversations made it uninviting

have liked tea and coffee making facility in our room and for the bar or room service to be open for a last

first they gave me corner room on the second floor and wifi was not working

location, price, breakfast! on bus routes to all transport links

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people

wifi access during my stay at this hotel due to network rooter trouble

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge

no wifi which is disturbing

no wifi

recommended if you don t care about a good wifi connection in your

coffee and tea with biscuits is super convenient if you travel with kids

booked months in advance a superior room for me and my 2 kids

breakfast was delicious, afternoon tea a welcome bonus

the breakfast was sumptuous and more like a brunch

wifi worked well in all areas

it s a shame as put our overall review of place down,my kids wouldn t sleep on it so i had too and found

this was the highest price and the worst of all, confirmed by all family members including kids

1 we had 2x a noise complaint (aka screaming and running kids at 7 am: responds was 'sorry&

around 30 people hang out in the pool in the evening while their kids jump and scream

,, not fresh food, i was sick after eating soup mariscos, was not fresh diarreah,,6 times,,, the kids banging

was no bar open in the evening to have a relaxing drink

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning

the wifi basically didn t work in the room

near tapas bar and in heart of el centro.

bar in the hotel was not really open and it didn't have a full selection of drinks available

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

wifi wasn't working

free use of small kitchen

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

for 5 min, no sound proofing(i can hear everything what is going on in the room next to mine), no room service

safe to lock belongings and great wifi

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the

bathroom was nice - but i couldn't work out how to use the spa bath

next to noisy laundry

free wifi

good breakfast (although the same every day), friendly staff, decent wifi, good value for money

good wifi, clean, helpful staff and spacious quiet room

breakfast a good choice

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

they had a rooftop are with a pool

wonderful room and a lovely breakfast, again where nothing was too much trouble

fantastic spa bath

we stayed in the suite with the spa tub, so nice after a long day of walking

that did not have laundry service

shower was good with plenty of hot water and the wifi worked well

wifi was a bit spotty but we were in the top floor.

wifi and breakfast was also okay

excellent location. comfortable beds. free efficient wifi

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the kids loved the breakfast (a bargain

was really bad - kids complaintes a lot

a very popular local restaurant called bar los diamante is on the same street, going to feel the atmosphere

wifi reception in the room (at the reception the signal was ok, maybe it was only my room)

great staff, great breakfast

the wifi signal was weak.

extensive breakfast

wonderful breakfast with a great selection of fresh fruit, cereals, meats and eggs cooked to your taste

excellent location, staff, brekfast, great parking lot, spacious room, nice amenities and wifi

the kids loved it

room, a huge double sized bed and a good sized bed for the kids

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the

we then went to room and the keys didn t work, it was a bit exhausting with two kids and a long journey

pool area full off 20 something s drinking, not suitable for kids

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

maybe challenging with young kids

a small relaxing spa was also included in the price and for us it was a bonus

wifi is not really accessible from all rooms

good breakfast, wifi and location

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

not available wifi in my room and do not have individula locker.

wifi was a little patchy during my stay, sound reverberates in old narrow cobbled streets, so

the restaurant downstairs makes a lot of noice. wifi didn't work at all.

wifi speed could improve further

the wifi was

wifi very strong in the rooms

wifi was very good

laundry service was very expensive in light of over service costs

was possible to hear the neighbours with kids talking and shouting in our first night

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

we couldn't have 2 rooms next to each other wirh kids

room lighting (according to kids).

both sierra nevada and the city centre ( 6th floor is better to avoid the noise from the rooftop bar )

the breakfast

the breakfast was lovely with plenty of choice

wifi works well

the breakfast wasn t great, but a reasonable price for what you get.

breakfast was well cooked with a wide range

room was spacious having a kitchen and suite

wifi needs boosting

mini kitchen in rooms with coffee/tea/fridge

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

very generous room size for two adults and a pull out bed for two kids 5 and 7

no brainer choice if you have kids

pool got taken over by a family with several screaming kids so one day that i really wanted to chill and relax

the pool was a plus to escape the heat and relax a bit (when kids weren't in it)

given to kids upon check-in

location great ,nice interior ,desk allowed us to get local laundry picked up .

hotel clean, had everything we needed, good wifi, shower worked well, great air conditioning

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

wifi was excellent

wifi was super fast

liked the kit for the kids

mini kitchen was nice to have

the room was fantastic, great little kitchen, and bathroom was spacious

we loved the built-in kitchen

comfortable bed, excellent shower, functional kitchen

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

were up graded to an apartment, and really appreciated the kitchen facilities, especially the kettle and fridge

was very kind and helpful, room was clean and comfortable, wifi was excellent, location was just perfect for

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

this is my only down point as i was travelling with kids

the room i d booked in first place which was changed on second night also despite request, kids room was far

the beds weed a bit uncomfortable, fine for the kids.

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

the pull out bed was queen size so two smaller kids can fit in well

clean room with great room service and little touches

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

room service fees are expensive.

gym needs work especially treadmill

is nice place to stay with kids

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

kids at the school made sure that we wake up by 9

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

the pool in the last floor is really nice

small kids under 5 need to pay for breakfast even though they barley eat anything

we walked into the centre and also to the parque de ciencias good facilites, my wife and kids enjoyed relaxing

no kids in pool & extra charges for everything.

we loved the spa and the fact kids were also allowed in, brilliant touch

also, having specific schedules for kids or adults its unique

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

don't know if they had room service but the restaurant was only open for breakfast

wifi signal very bad

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

the bar in the hotel isn't the coziest, but there must be literally 350

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

good room service

i have not manage to use coffee maker but the coffee in bar was likely much much better.

good wifi and nice breakfast

junior suite was excellent for kids. lovely staff. beautiful buildings.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

the hotel is in a great location, staffs are very friendly and wifi is fast.

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

breakfast, location, value fir money, screaming school kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

wifi in room did not work...had to use lobby no toiletries

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

we did not try the jacuzzi, as they told us it was not for kids

did have to strap the windows shut with a belt in the kids room for safety reasons

my kids were really disappointed and

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

wifi went in and out a bit, not a major deal

breakfast was good

friendly staff, clean rooms, we upgraded to a bigger room for just 10 eur per night, nice breakfast area, location

staff, the clean room, the terrace view, the location and the mobile wifi unit

the breakfast room a bit warm

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

the wifi was really not good, very intermittent .

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

wifi was good and the room very

clean and tidy. great location. bar prices very reasonable for hotel

wifi was just too slow

wifi really slow. no bath tub. no leisure facilities.

wifi was shotty

my room didn't have a good view & the wifi was slow.

the wifi sucks super slow

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

great restaurant and bar area

good restaurant, very nice bar and excellent breakfast

staff without exception from reception to valet parking to room service were of very high levels of professionalism

kids crying next room no shampoo and body gel

had only 2 choices of cereal for tge kids but rest of the food was ok

the breakfast included

wifi was down for the whole hotel due to router issues

breakfast is good and personnel good

the shower, the vending machine (the coffee one), the air conditioning, the room service

good wifi

no soap for sink, choppy wifi

next, the wifi is useless in the rooms

no wifi in the rooms, although is advertised everywhere.

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

great roof top bar with view of the alhambra

wifi was strong

excellent in room wifi

school trip very noisy kids

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

they count every person and child... not very accommodating with kids.

wifi signal was weird it's full but it's not working

tv, wifi working well

wifi connection good, and location is very convenient

friendly service & early check in

the wifi wasn t very strong

weak signal for wifi

wifi didn`t work

also, as room service didn t start until 8pm we would have liked tea/coffee making facilities in the room

breakfast was good but could have had a few more fresh items

wifi signal in the room was weak.

location , room, laundry service . staff

breakfast was reasonable and worth the value

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

kitchen was set up with microwave, refrigerator, plates, etc

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

pool was much smaller than we thought so only the kids got to use it

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

really recommend 30 sec walking wine bar

pool or gym

problems to connect with the wifi. they said it was because i have an iphone.

wifi is super unstable, and it disconnects all the time

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

the wifi wasn t very good either but it didn t impact our stay

property has no elevator, the password for wifi is written only in the reception and if you are at third floor

the luxury of the kids having their own bedroom and bathroom was perfection

the pastries at breakfast were also so delicious - light and oh so flaky

great design, good location, helpful staff and very good breakfast.

everything, from the hidden bar to the rooftop

pet surcharge rate!

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was

had wifi only 1 night of the 4 i stayed in the hotel

helpful and we enjoyed eating both lunch and dinner in the restaurant in addition to a pleasant breakfast

room service touches

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

the location the beds were comfortable the size of the room was great for a family with 2 kids

one aircon for the whole apartment and it is in the living room/kitchen

wifi was the strongest downstair, but ok in our apartment

it had a cute little kitchenette, and the table was perfect we used it all the time

the location the beds were comfortable the size of the room was great for a family with 2 kids

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

hotel is very conveniently placed, close to the cathedral, shops and bars

slow wifi

the pet friendly bar was ideal for breakfast and tapas.

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

we had to go back later for better explanation around wifi password and other things

wifi does not work well, when i was booking it said they have bathtub but there was only shower

staff were great and friendly, particularly with kids

hotel and great breakfast

to find, has underground parking, clean and bright, well designed rooms, good wifi

amazing rooms and lovely breakfast

very pleasant stay. great breakfast.