the wifi is great as well so if you need to do some work (like me) you can do it perfectly

good size one bedroom apartment; well equipped and a complete kitchen

quite long check in procedure. not convenient with little kids waiting.

you will find a restaurant with fine dining great food and family friendly and small park for kids

and the wifi was brilliant

room was very small and wifi coverage was not there..

friendly staff, the room was very clean, the facility is renovated, wifi in the room worked perfectly

no wifi connection in first floor, poor breakfast and staff .

nice bar with good breakfast,nice place and all perfect

bar attached

pet friendly, except the restaurant. but they do have a terrace so it's okay.

kind staff, clean rooms, pet friendly.

tv has no hdmi so the kids coudlnt play the ps4

restaurant menu could have a bit more variety for kids

the bathrooms are very spacious which is ideal when you have kids

there is a lovely pool, which the kids loved and the bathroom is massive

pool was closed and children were not allowed in the (over priced) indoor pool area which the kids were very

this improved on the following days although on the last day they didn t offer the kids meal and our kids

i didn t like that the spa facilities were not opened all day.

beautiful hotel, very good customer service and spa facilities

unable to access wifi

the gym was filthy with all the equipment broken and dirty

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor

pool was great for the kids, it had an outdoor bar with cocktails, drinks and ice cream which we enjoyed

we could hear kids shouting, women shouting, men talking very loudly

can't think of anything. plenty of families with kids but for us it was not an issue.

was exceptional and we stayed 2 days with 4 years old kids ,they love it

luckily we brought slippers otherwise it could have been dangerous, especially for someone with kids; there

love the area around green bridge. authentic breakfast. accommodated dietary requirements.

pool is too small to accommodate more than 2-3 people the lift is very slow the bathroom is worn

wifi is not very good

wifi is strong

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

walking distance to alhambra and the variety in breakfast (at additional charge) made us and our kids come back

tv didn t work and the leather couch was falling apart and we had to keep the kids away from the peeling

wish there were more basic amenities provided to the guests like disposable slippers and laundry

hardly slept for tv noise , kids running around all night and staff who

party of about 100 school kids arrived on the second afternoon - very noisy and disrupting

not informed about the amount of residential kids staying over our period of stay

also, breakfast fee for kids should be different price from adults

it was fun and the kids really enjoyed it, but it was a bit dated

the hallway carpet on the side of my kids bedroom should be changed

i loved the parking service, kids loved the roof top pool

was super espacious and comfortable, and it had a shower and a bath tub which was ideal for the kids

great if travelling with kids

no indoor swimming pool. no kids corner.

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

spa would complete the experience at this hotel, especially if you have nothing else to do in the

also, they could offer amazing spa services given the historic context

into the bath, which is a bit high, would be facilitated by installing a grip bar to help prevent slipping

the mini bar was ok, but could have been better stocked, especially with beer

location to alhambra. superb with kids

wifi was dysfunctional, but at such a historic property, who really cares?

bar was closed when we returned to the hotel after eating dinner in the town

hotel reception closes at 7pm . no restaurant or bar service after that.

wifi access was great

didn t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

perfect location. walking distance to everything. great view. friendly staff. great with kids.

no gym or spa

wifi is very slow

couch bed was great for our small kids, but i don t know how comfortable it would be for two adults

this was the highest price and the worst of all, confirmed by all family members including kids

it s a shame as put our overall review of place down,my kids wouldn t sleep on it so i had too and found

the water in the pool was too cold, especially for kids.

around 30 people hang out in the pool in the evening while their kids jump and scream

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

kids playing basketball or soccer until very late midnight or later

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

kids at the school made sure that we wake up by 9

is nice place to stay with kids

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

the gym is very small and not very equipped

noise of kids running, loud conversations made it uninviting

there was no 24h room service, the rooms were old and the air conditionnong loud, the welcome package was not

gym room disappointing for such hotel

gym is very small, restaurant could be a bit more modern,

loved the bar at the hotel

there was no closet with doors in my room, just a bar with hangers.

wifi spotty

bar should stay open later than 10 pm, i was shocked to find closed at 10

bar in the hotel was not really open and it didn't have a full selection of drinks available

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right

wifi was poor with no internet connection

impossible to find with gps. slow wifi.

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

i wanted 24 hour reception ( ie a person there to greet you), room service and breakfast

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

good wifi, we managed to work a bit

safe to lock belongings and great wifi

internet wifi was not great

we couldn't have 2 rooms next to each other wirh kids

room lighting (according to kids).

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

was possible to hear the neighbours with kids talking and shouting in our first night

location and wifi

the kids loved the family room

with no separation between king size bed and twin beds so parents could not stay awake without kids

the kids had a separate area up some spiral stairs. i liked that they had their own space.

room had a bath right inside the room, so kids have to watch you shower naked

very friendly staff, lovely room, comfortable bed, excellent breakfast and superb location.

no kids in pool & extra charges for everything.

small kids under 5 need to pay for breakfast even though they barley eat anything

in front of the hotel there a very nice kids park

we loved the spa and the fact kids were also allowed in, brilliant touch

we walked into the centre and also to the parque de ciencias good facilites, my wife and kids enjoyed relaxing

we couldn t get in it as it was packed with kids

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the

pool area full off 20 something s drinking, not suitable for kids

pool which was very small, you can hardly stand in there ) on a sunday afternoon it was full of kids and i left

could not see outside the hotel which honestly makes me sad and disappointed especially with the kids that wants

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

wifi wasn't working

free use of small kitchen

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

the kids loved the breakfast (a bargain

was really bad - kids complaintes a lot

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

wifi was not working

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

room service would have made it heaven!

and friendly, location was amazing for alhambra and city, comfy bed, fridge/mini bar, balcony, wifi etc

wifi was just bad. didn't work very well at all.

room included a kitchen, but this is specific to the apartments we were moved to and might not be in every room

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

the wifi kept cutting off.

poor wifi

wifi in room not good, used data instead, if this could be beefed up it would be much better

no pool

good to have a safe and also had some laundry done

we did not use the gym and only had a drink in the cafe

doing laundry there was relatively

cheap efficient laundry service

pool got taken over by a family with several screaming kids so one day that i really wanted to chill and relax

no brainer choice if you have kids

very generous room size for two adults and a pull out bed for two kids 5 and 7

given to kids upon check-in

the pool was a plus to escape the heat and relax a bit (when kids weren't in it)

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

the spa bath had one speed slow and room smelt damp

great breakfast. hotel arranged a private tour at the alhambra

wifi had week a intermittent signal. no fridge in room and no coffee making facilities in room

in a big spa bath you had to step into

our kids enjoyed a lot for staying in an old style palace and having a doublex room

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

hotel is clearly not accessible to people with disabilities or kids in pushchairs

when rowdy kids camped under our window the cigarette smoke permeated the room.

spiral staircase upstairs room for kids

recommended if you don t care about a good wifi connection in your

wifi is poor

no wifi which is disturbing

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

the downstairs bar and event room is beautiful

really lovely lady working in breakfast room

attention to details, central, clean, hospitality, tasty breakfast, perfect!

hotel had no bar but we found one very close by

breakfast room was very cramped - food selection was good but the tight, crowded space with

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

breakfast was stone cold every day even when the eggs & bacon just came from kitchen all cold also bread &

good wifi

the breakfast was lovely with plenty of choice

breakfast buffet

perfect location with very attentive staff. excellent breakfast.

the pull out bed was queen size so two smaller kids can fit in well

location was great, the staff were friendly and the room size for 2 adults and two kids was great

the beds weed a bit uncomfortable, fine for the kids.

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

the room i d booked in first place which was changed on second night also despite request, kids room was far

not recommended for families with young kids

biggest problem - wifi was very spotty throughout the hotel

plenty of bars and restaurants in the vicinity

the room was very comfortable, and the wifi was solid

room service every day

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

centrally located in a historic building. characteristic room with nice buffet breakfast

wifi worked well in all areas

a big plus was the strong wifi connection since in many places around granada we could barely get our phones

wifi speed was variable during my stay

there was also laundry service, bathrobes and slippers, which i didn't use though

wifi signal not great, pretty much only thing that wasn t excellent.

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

wifi speed could improve further

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

wifi was total garbage.

wifi didn't work in the room

wifi didn't reach our room, so we had to use it in the foyer.

next to noisy laundry

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

wifi was slow or not good wifi

great breakfast - good selection of hot and cold food

wifi was a disaster and definitely needs to be updated

wifi was a bit spotty but we were in the top floor.

wifi and breakfast was also okay

that did not have laundry service

location in the very center of the city. fast wifi. very good price on booking.

wifi didn t work. the staff tried their best to fix but failed.

maybe challenging with young kids

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

spa too dim.

wifi is not really accessible from all rooms

wifi info was not provided upon check-in, also we had to keep checking in to see if they were able

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

wifi wasn't working, but i guess that if we told someone, they'd fix it

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

was very kind and helpful, room was clean and comfortable, wifi was excellent, location was just perfect for

liked the kit for the kids

comfortable bed, excellent shower, functional kitchen

location, good kitchen, comfortable

mini kitchen was nice to have

kitchen not ideal for cooking

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

the room has a/c, and wifi...

very centrally located pet friendly hotel

good room service

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

has in the room nespresso, and a mini bar (so you have a little fridge)

double doors so nice and quiet, good wifi

rooftop terrace, close to the city center, nicest host with great communication, free parking

amazing flat, clean and very nice host. good position and free parking

safety, cleanliness, nice location, safe parking, very friendly and excellent stay

location three blocks to tram, four blocks to mall free parking and most of all on multi week trip a washer

private, secure parking

the bed is comfortable, the wifi is good and breakfast is ok (not great)

wifi was just too slow

wifi really slow. no bath tub. no leisure facilities.

wifi was shotty

the wifi didn't work the first day so we asked to be moved to another room

location great ,nice interior ,desk allowed us to get local laundry picked up .

hotel clean, had everything we needed, good wifi, shower worked well, great air conditioning

wifi not good in triple room

wifi is not well in the top floor , hope it can be improved in the future

the laundry service that we desperately needed wasn't working

kids crying next room no shampoo and body gel

had only 2 choices of cereal for tge kids but rest of the food was ok

hotel is in a really exceptional location, the room is small but nice, wifi works well

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast is good and personnel good

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

rooms were very clean and comfortable. great little tapas bar right across this street

pool area small but that can t be helped. have to get there early to get a sunbed

didn t have breakfast as went to a bar for a cafe con leche y tostado for 2 50

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wifi was very erratic

clean and tidy. great location. bar prices very reasonable for hotel

the wifi was really not good, very intermittent .

wifi was slow and didn t work very well in our corner room

kitchenette could be a little more equipped if possible for longer stays

lousy wifi, average breakfast

we had a well sized room that was very comfortable with a small kitchenette.

the bed very old and not comfortable. wifi

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

staff very friendly & obliging. roof top terrace bar very good

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

very clean. good wifi. downtown location. check in staff were excellent and friendly.

excellent in room wifi

they provided us with a free portable wifi to use around town

of the most helpful we have ever had and the little touches of sweets in the room and free mobile wifi unit to

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

provided mobile wifi hotspot free of charge which was an unexpected

breakfast and the amazing pool in the roof top facing alhambra

staff were great and friendly, particularly with kids

to find, has underground parking, clean and bright, well designed rooms, good wifi

nice to have pool area as

wifi noisy room as window wouldn t close, car too big to be able to use parking

was nothing i disliked it was really lovley and the pool was open till 9 at night the children loved

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

decent gym and nice to have the hammam (warm pool and small steam room)

roof top bar earned its reputation as the best in the city and the view

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough

the gym and spa facilities are a bit small but very nice

first night we were unable to sleep at all because there was a huge group of kids(30/40 kids or so) , from a

beautiful room and comfortable, it was a bit noisy because there were kids football teamsud83dude02 but it's

swimming pool is good for kids

shower (also without division from the bed room is not really practice especially traveling with kids

bar staff great reception staff great

wifi not always the fastest in the room but more than sufficient

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

great location, beautiful hotel, excellent breakfast

the wifi signal was weak.

great location, very friendly staff, breakfast, nice room, historic building

friendly service & early check in

the wifi doesn t work very well, its slow

the wifi wasn t very strong

weak signal for wifi

wifi connection good, and location is very convenient

no swimming pool

in the presidential suite and it had great facility and space for my family members 4) fast room

excellent wifi that served well netflix etc

the staff was great. the hotel is an old palace. breakfast was excellent.

hotel,friendly staff, perfect location and the best breakfast i've ever had

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

spa and massage was excellent

receptionists were kind and room service was wonderful

the rooms are lovely, spacious and so comfortable

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs

we liked that there was a gym, sauna and steam room

nice and modern (i would say new ) fast wifi nice gym and sauna+steam room nice and well equipped room

my kids were really disappointed and

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

we did not try the jacuzzi, as they told us it was not for kids

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

did have to strap the windows shut with a belt in the kids room for safety reasons

room perfect,very clean and tidy breakfast good ,

they let us have late check out with no extra!

breakfast very tasty and varied

perfect location to explore granada. great breakfast and very nice clean boutique hotel

no bar or lounge to get a drink at the end of the evening

is basically a kids pool

we have kids

hotel,staff was perfect.family room with kids tent was perfect.

we ordered room service and when it arrived it was the wrong food, when i rang to explain the guy argued with

roof top pool was a bit disappointing

the luxury of the kids having their own bedroom and bathroom was perfection

the luxury of the kids having their own bedroom and bathroom was perfection

great design, good location, helpful staff and very good breakfast.

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

and i don t think i ve had such an amazing breakfast

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

good restaurant, very nice bar and excellent breakfast

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

the restaurant and bar areas were also designed with flare and originality

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

hotel is very conveniently placed, close to the cathedral, shops and bars

wifi worked well, there is a mini fridge which was very useful

the wifi was extremely slow, sometimes not even working.

threading very thinly, the wifi in the room wqs a bit slow at times.