i had 3 kids under 4 years old with me also

buffet was $25/person, with kids, being vegetarian and on special diets, our options were eggs and fruit

room, restaurant, pool, guest services

once did they clean our room hidden price charge for having a puppy in room when hotel says it's pet

wifi had strong signal, but no internet

the breakfast.

big room, very equipped kitchen good gym

breakfast was included with our stay

the only thing i can think of is that if you have a room by the pool, it gets kind of loud.

very clean breakfast friendly staff

freezer was broken so all my ice cream that i bought for my kids melted when i told the staff he said oh well

all three of my kids stayed in the room wi th me because they were too scared to sleep in the sofa

the parking lot felt sketchy and run-down, which makes no sense because the parking area is shared with

breakfast and the 24 hour free laundry.

the gym was pretty disappointing and small.

comfortable bed, close to transit, good breakfast

breakfast.

loved the full kitchen with counter and spot for a place setting

bed, breakfast, laundry

location for shopping at greatmall, and lovely breakfast area

they also give my kids a teddy bear each one of them

felt like home without the kitchen

facilities like gym and pool were in great condition and very clean

inside hotel, parking, staff

free and secure parking

the pool for the kids

also the pool how it isn t gated and had more access of freedom to walk around while having the kids in the

my kids got allergic because of the smell

is slow, air con is very noisy and gym equipment needs maintenance - cardio systems in poor

the room service was not worth the money. the food was poorly seasoned.

we were expecting the pool at the property for the kids

room is clean, beds comfortable, and spacious- kids love it

my kids loves the pool area

no clock or microwave in the room. no cartoon channels for the kids.

juice or something for the kids

unhappy when my kids accidentally drop his water

at check in and they wouldn't give it to my son because he was 12 and told him to oder from the kids menu

there were no other rooms available so all my kids and i were hot

not very good customer service especially if you are a solo parent traveling with kids, you would've then had

we have kids and the two things we need are comfortable rooms and breakfast

no security for your vehicle, gifts for my kids and cash was stolen

staff was very friendly,our room was clean,we enjoyed the pool and hot tub,the continental breakfast was always

room per night was not expensive but it doesn t come with simple things like laundry arrive, feee parking and

breakfast lady super nice

and the room service are always slow to response

bed made a nice with q slight movement made, felt like sleeping on hay -the kids that had to sleep on the pull

one person handling the front desk and a group of teenagers swearing at the pool around my little kids

great breakfast and the room was a good size too. plus, free parking!!

size of the room and restroom, full kitchen, sofa bed, complimentary breakfast and the bed

the breakfast was great so many choices

pool was small but we had it to ourselves so kids were happy

had dining services and pool area

the pool and spa were also clean, secluded and relaxing

additionally when we got to our car in the parking lot to leave there were ants all on the inside

the pool and spa were also clean, secluded and relaxing

breakfast/food served should have better choices especially for kids

breakfast had options and worked out perfect for the kids

this is our third stay and again it was very good. breakfast was even better than last time.

friendly staff check in. the room was spacious with a kitchen. the room was clean.

the swimming pool is a good option on a hot day, the breakfast is variad, and fresh

kids had their waffles everyday

hair in tub and my kids all got bit up during the night like they had bed bugs

my kids had popcorn and made a small mess but we didn't want to call house keeping just for that

pool table and ping pong were fun for the kids.

i wish there was more fruit for the kids

pool was relaxing and fun for the kids

breakfast was reasonable, however they had begals but no cream cheese, the cereal was a choice of kids type or

awesome property, very good place to stay with kids

the options were great and my kids loved the pancakes

pool was indoor but the water was so freezing my kids couldn't use it

downside maybe the tv, i wish i could cast or mirror my apps so my kids could watch what they want

great breakfast the kids loved it...

great breakfast! buffet style with many options. kids also liked it.

the room was spacious enough for my husband and i and 3 kids. my kids loved the room!

in the morning and that it doesn t go till 5 am so we had to walk to the airport at 4am with 2 kids so we didn

sunday morning, my kids were watching cartoons around 11am when someone called to complain that we were too

breakfast was great, bed was very comfy, my kids love the pool it's great.

the gym and pool are nice

limited bar menu and wine choices

breakfast, no pool or gym

there were several groups of high-school aged kids on some sort of sports team trip. the

my kids like to go to the swimming pool and the jacuzzi

also, the nice kitchen is an extra convenience in this hotel

we had to move to another room and i personally washed some sheets in the guest laundry room just to feel more

loved loved loved the stove and kitchen area

i had to go get a costco membership and buy blankets & sheets and pillows for my kids

it was clean and comfortable and our kids enjoyed the pool and

the sofa bed in our room had some tears and kids said very uncomfortable

my kids loved the bool and the small deck right outside our room that leads to the pool

right next door (100 yard walk) is the matrix casino with dining (and gambling of course

we had a great night with our kids

when traveling for baseball, it s a necessity to feed kids on the run

bathroom side door sucks not kids safe i keep on slamming when tryin to shut the door.

great lobby and location. modern vibe. fun for kids. comfy bed and super clean

kids running around unsupervised in middle of the night , and losing it's touch

pool and hot rub is the perfect place for kids to play.

i also did not care for all the kids running around and filling up the spa day and night

we maintained, many amenities, amazing breakfast, great outdoor seating and fun for kids/teens, nice room with

the place was clean my kids really enjoyed the basketball court and the pool was extremely clean

great location! breakfast and parking were free.

could have more entertainment for kids. bitten by a bed bug.

it s nice new and a great stay if you have kids and it s a family trip. facilities are great

the kitchen is big enough, and is a plus to have a bedroom separate from the living room

time, we used the hotel pool and jacuzzi, which jacuzzi was out of order for some reason

breakfast could have been better.

staying with kids, it is always a go-to when looking for hotels that offer breakfast and is included for your

we had such a long drive with our kids that we just wanted to sleep so didn't say anything

we were traveling with our young adult kids and seeing shadows in the bathroom is uncomfortable

this only complaint i can think of is the lack of a hot tub to soak in while the kids goof off in the pool

the shuttle service was fantastic right on time and made getting to and from the stadium completely

hotel menu did not offer great options for kids

wish they offered some kind of grab and go breakfast items for the kids

kids wouldn t eat the breakfast, except juice and dry cereal

had room service night before was good and

wifi was difficult to access & i needed to call it just to gain

parents didn t seem to care that kids were running amuck

got a room for 4 adults and the the sofa bed mattress is so thin it s a better fit for smaller kids around 1

shuttle service to the airport

was nice & clean and in a good area close to some table casino s and dough burgers is good place to eat smash

snacks in restaurant/bar was appreciated, room was very clean and well appointed, location and shuttle quick to

the kitchen manager refused to let my two kids eat their breakfast because i didn't know we had to pay

had called the day before our arrival to request an early check in and verify we would have a room with two

location for flight out of santa clara the following day , great facilities and gym was fantastic , room very

there is a pool and small gym as well

we did get a great room facing the stadium in a high floor with early check in as requested

the pool was terriffic

the wifi was strong and reliable, which was a huge plus

the pool ans outdoor area looked pretty good to though i didn't use it

bar didn t serve food at noon had to wait until

close to the 49ers stadium close to shops and take away pool was nice

we had to meet others at their hotel so the kids could swim

for early check in and girl answered very welcoming, and employee who checked me in was very

using the sliding glass doors to access their cars and let out their pets

wifi

harassed by manager i stay there for almost 3 weeks and manager would call my phone before my late check out

the room was nice and clean and the kids were excited about the pool. the staff were nice.

the kids loved it

had group of about 25 to 30 kids having party next to us drinking smoking dope

it was run by a bunch of kids - with no desire to help or care for the customers

room was nice and clean bottled water in room (2) playground for kids sensored lights with timer in restroom

other people who were staying in the hotel were putting their kids' diapers by our door

kids next door throwing party at 2:30am

desk told us kids under 12 eat free that was not the case there 12$ a plate with a purchase of a adult plate 1

it was hurt very deeply ,she also dress the pants i think it's very dangerous to the kids, and i have also

the room next to me, the guest were loud and the kids out of control

my kids commented on this hotel was the nicest they've been to

and breakfast was amazing we didn t know it was included until the morning we checked out

from wonderful reception to housekeeping, the cleanliness of the room, nice breakfast to great ambiance

my kids commented on this hotel was the nicest they've been to

it was a great surprise know that the parking has ev charge station (even though it's valet parking) we were

it would ve been perfect if i had my kids with me

in the rate for the breakfast even though i had stated we are a party of four (a couple and 2 kids) while booking

everything about this hotel is fantastic (except it's not pet friendly but that's ok) the overall quality and

wish their was a jacuzzi or that the pool was heated a bit more.

weren t great, the staff closed the pool area early with no flexibility

for our kids, that we couldn't stay longer lol

we have 3 kids that are 4, 9, and 12

staff really needs to monitor the noise level of the kids staying at the hotel while attending sports tournaments

cocoa for the kids in the morning

the staff offered the kids snacks while waiting in the lobby

it is clean, good breakfast

this time we didn't use the kitchen but that is a plus

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

not enough kid friendly breakfast options

my kids were also asked by staff which room they were in not sure why it was a question but staff

but last day no omelette, breakfast room crowded with noisy kids and no china for the coffee

i grabbed the pool net to clean it myself and then let my kids go in

i traveled with my 3 kids, who are 5 and under and i felt at ease knowing they were in a clean room

space is awesome specially when you have kids

breakfast was good although the waffle station got a bit manic with kids making their waffles, but they were

the kids loved the pool and the complimentary breakfast

they look like apartment homes and my spouse and 4 kids all fit comfortably in one room

we did not like the kids above us made a lot of noise i had to call front desk more than once.

i also didnt like that the carpet was filthy as my kids who walked around barefooted were left with very dirty

best place ever. great place when you have kids. i will always stay here.

the hotel was simple to find on gps and there was ample parking spaces

the hotel states there is a pool and a gym but neither were open or available

the breakfast was full and good with choices

laundry facilities weren t available

so tough luck finding anything there with kids sleeping

i had my kids with me and they were making their 2 year old sister laugh because of tickling her

tv in the room was not working or the wifi to stream

tv and wifi did not work at all during our stay

we were here for a gymnastics meet and the room could definitely accommodate four people

room was clean, bed was comfortable, just an 8 minute drive to santana row, and the breakfast had very healthy

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

the wifi in the room was sometimes a bit spotty, but for the most part perfectly fine

and delicious breakfast choices - fresh cooked frittatas, build your own yogurt parfait bar, hot and cold cereal

to request pool towels twice; i waited about 20 min after asking the first time then had to go to the front

think what i least liked was that there were kids running everywhere with no supervision

what i love the most is that my kids are very happy they did enjoy swimming the water is warm

breakfast buffet was excellent, and kids eat free

was good except there was a birthday party and kids were very noisy and they were slamming doors all night from

with a bunch of kids that were misbehaving and my children and i didn't enjoy much of

it also has a little library for kids to explore and even to take the book away (option to return book at other

kids loved it so much they felt like home

was the perfect location for the soccer tournament across the street and had a nice pool for the kids

free parking and wifi was awesome

the room, wifi service, breakfast and location

they say it's set to 80 degrees, which i feel was a bit cold for long use for kids

there were kids running down the hallway a few times lastnight till about 1030pm

the other room s dinner plans and how bad their lunch was and everything else they and their kids were discussing

felt the pet fee was excessive

swimming pool and the big parking

pool and basketball for the kids

like the breakfast and my kids love the bi-level suite

sometimes, you feel awkard to stand outside with family (kids)

calm,and relax, enjoyable my wife and kids loved it

clean, very nice staff, room configuration great, kids loved playing basketball

is the coolest hotel but i think a little overpriced lots of college kids also but it s a great hotel you won

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school

close distance from my destination and very helpful staff, easy parking acess

clean and safe ( well lighted parking area).

at night got loud and parking lot loud

the breakfast was great, my kids and i loved it

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

pool could have been cleaner

parking is free a plus

the pool & jacuzzi was nice on a hot day

my kids love he outside lounges n

there was not an adequate choice of food selection for kids

directional signage in the facility so it was hard to find the pool area

beautiful design and right on the vta train line. had an attractive gym and pool.

there was not an adequate choice of food selection for kids

particular date was heavy with foot traffic from families and loads of kids

the rooms were cleaned, and the pool and gym were a plus at this hotel

swimming pool is small and cold, unattended: hard to get towels

nice facilities including pool and gym.

it was business like. i loved it especially the pool on 3rd floor