Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
spa brochure stated that it was adults only in the swimming pool from 9am-3pm but there were kids in the swimming
, when or go there its to get peace from , noise , and screaming kids , i went to the pool after the gym , i
to find a fault but the only aspect that was disappointing was the very expensive kids menu
kids menu extremely high
get to my door , and the lauguage , was very bad , not nice , and i would have been upset , if kids were there
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
only tell you about the restrictions for kids to use the pool once you reach the hotel
would have been great if there were a larger timeframe for kids to use the pool
under 18 years , however , other parents were happily inside jacuzzi with 10 years old and below kids
smell was in the corridors and this was not appreciated specifically since we are traveling with kids
don t know if there s a kids allocated time for the spa- would prefer some adult only time if
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
eating outside was like sitting in a kids park
the food was amazing and there was a lovely playground at the back for kids
time away for my husband's birthday with no children for a change, but we could have brought the kids and dogs
more parking would be good
only used room and bar which were fine
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a nice safe park atmosphere and i guess great for kids (dogs welcome)
the garden with kids playground; the friendly staff; the good food; the room; the bathroom
the noisy neighbours upstairs running about (but kids will be kids :) )
wifi is a real weakness
long term parking near-by
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept
sofa bed dangerous for kids with springs coming through
kids playing right outside our window in close private house garden, thin walls in our annex room,
no kids options for the breakfast
were never clean, glasses and dirty rings were visible always we travel with young kids and asked
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
it is 5 star and the pool/spa is not available enough for kids
it was not good for kids. could not use spa and swimming pool. need time restriction at least.
needs more activity for kids
i would have like more cooked breakfast options on the room service menu
pins colada s from the champagne bar (not on menu but made to order ) were one of the best i ve
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast, log fire, parking small
the history of the area , lovely sunday breakfast
location good breakfast was good chef very friendly and helpful
was excellent i had evening meal and breakfast
top breakfast too
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
realise it was about an 8 minute walk (not great with heavy cases & kids)
beds were really comfortable which helped especially before a very long flight with kids
room with good space, nice breakfast and friendly staff room worked will for a family with 2 kids
was excellent, walking distance from terminal and bus service when you have kids and
to get to the hotel in the early hours especially when travelling with kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can
being on the 4th floor with a glass window which scared me with the kids
room was very clean had everything we needed, perfect for 2 adults and 2 kids
this allowed for a relaxed flight and our kids were not worn out and
the kids got veggie sticks (great
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
2 adults 2 kids with 2 briefcases (closed) was difficult to move around the room
was a little tight with 2 kids
you can see planes from the window next to the bed which my kids loved
kids enjoyed free hot drinks
guess only thing i would have liked a room suitable for 3 people, family room is kids only under 12 and i have
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good restaurants and a great park for the kids
cubicle on the small side though and meant to check temp or wash the kids it soaked the floor
derstandable considering it s a popular airport stay) but it kept us up all night and the kids so they were
they charged me 25 more becouse of the kids
we arrive at the hotel, they charge us an additional price for the breakfast and also for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
first floor window opens to far for kids
very uncomfortable, sagged in middle, kids bunkbeds constantly squeaking, pillow smelt of greasy hair
my kids room wasn't very clean shower in our bathroom did attach to
has a bunk bed for the kids whose ladder was held together with cable ties
really did not like the noise that started at 4:30am; slamming doors; kids jumping up and down above our heads
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
- in the restaurant provided great service and helped with our kids indecision
the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a
it was too noisy at night. kids were running around in the corridor.
noisy kids (next door
room was really nice, we booked one room for our group of 5 (2 adults & 3 kids)
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really
considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time
lovely family room with kids toys there, lovely touch!
it s quiet and comfort beds (for us and for kids)
breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there's a lot for kids to do both at the hotel and in the area, so it's great for families
fortunately though the kids were served faster and could eat before we got there in the end
friendly staff, brilliant health centre, good kids entertainment in area nearby, great afternoon
health spa, although nice got quite busy with kids (but it was bank holiday) which no one was policing and the
room, friendly and helpful staff great service for the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no use when travelling with 3 kids and up at 5am for a flight
they accommodated our kids really well
us with our bags from drop off point to room was exceptional- very kind and helpful to us and the kids room
kids enjoyed the glass lifts
lack of working television for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and room was small, parking you have to leave your key, with kids and no bath in room (only
the continental breakfast of toast and ham kids cereal or strawberry yoghurt... not great.
a 5 minute journey from the south terminal using the airport shuttle, which we easily did with 3 kids and 10
so easy to fly from here made traveling with my kids so simple.
the next morning me and my kids went to check our bags for the flight 3 hrs before at 7 am
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids food for free and mini fridge complimentary
kids ate free, the kitchen catered well for gluten free
kids eating free was a really nice touch and all the food was lovely
the restaurant staff were so nice withthe kids
kids eat free during dining with the adult purchase of a meal comfortable room with air con and
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
amazing gym, breakfast good, nice clean room, staff is friendly
laundry service was also not available at the hotel
check in and out were seamless and the breakfast had a good
clean and modern rooms, very good free wifi, comfortable beds
location and gym
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was great for the kids. the restaurant was nice. 2 for 1 cocktails was great!
staff were really friendly and helpful. kids loved the pool
travelling with three young kids too and they all loved it
kids wasn't happy the indoor pool was
kids loved the swimming pool
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
com the manager is very rude and will leat any body jump the queue there was a man and kids kids checking in
swimming for kids only thing they don t take cash so had no change to put in ve ndors machines
always been great, been going there with my kids for 10yrs
full of school kids on trips
especially with kids in tow
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
screaming kids in reception road noise
we didn't eat here as the restaurant/reception was full of noisy kids
wanted to order a smaller portion of food (a kids meal) simply because having to get up at 330am i did not want
reception crowded with screaming kids
breakfast very good better than our stay 2years ago
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no pool, so had to move to a different hotel when my kids joined me.
room ( 2 x double bed rooms ) was surprisingly very spacious ( spacious enough for 2 adults + 2 kids ), super
rooms were brilliant ,we had club rooms and the kids room had a tell in the bathroom , just seeing the excitment
family rooms fits two king size beds and still space for playground for kids inside
arrived 4 hours before checkin time, my two kids were exhausted as were my wife and i
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great room separate for kids
comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available,
lovely big bed and great arrangement with the kids beds too. surprisingly quiet too
my kids slept through it, but i could not
site parking at great rates friendly staff great breakfast bag to go if you have to leave early bar facility
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
too expensive for what we got especially since 2 of the kids didn't eat anything thinking that
complained about our kids throwing a ball around in there huge backyard so not kids
ud83eudd75 kids could not eat it
very cosy place. big room, nice beds for kids
the next morning we got the kids breakfast but we waited to eat
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down
was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly
buffet breakfast had enough choice but was not very hot a little disappointed
no restaurant, though the bar meals served in the lounge were good
location close to gatwick was perfect. comfortable beds, good buffet breakfast
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids loved the room
noisy kids running up and down corridor outside my room! fortunately it didn t last long!
super helpful staff and good choices for kids and adult in the restaurant
30am so we had to make an additional trip downstairs to reactivitate it with the kids
friendly and helpful good cleanliness outside patio and gardens was great evening food was good kids room was
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
30am letting their kids run up and down the corridors waking me up this went on for 30 mins til they
bar entertainment and the no games machine for kids
we were given bunk beds, which are not suitable for kids of that age
with 2 kids under 5, was a very uncomfortable night
was also on a corridor with a very noisy family group whose kids were running up and down the corridor, and
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a bath in our room and housekeeping didn t make up the kids beds the next day only the main bed
not much for kids
a night away from the kids is quite precious - this wasn't quite what i had in mind
the kids loved the pool and we had a good walk around the grounds
have preferred it if pool open to kids later - our sensible teens were disappointed about the restricted times
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very pet friendly. good breakfast super helpful staff. easy distance from gatwick
you serve kippers for breakfast ensure the customer has a whole kipper - i was served one half and it seemed
think couldbimprove on the bar area
the building itself, and the bay window my room had overlooking the courtyard and part of the golf course
no room service . for the price this should of been included . dated decor needs updating
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great for kids to run around
restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn
plus wifi connection isn't that good over there and the side view is on
due to the new restrictions there was no room service after 10pm which was completely fine but there was no
the gym was really not great!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
plenty to pick from for all tastes only small point is spa use on out arrival day coincided with kids swim so
service was atrocious the staff - other than the young kids serving in the restaurant - were unhelpful, charmless
it also became very hectic when kids were allowed in and would be good to pre-warn guests the times kids are
plus you check in at 3pm, then kids hour at the pool is between 4 & 5
it was not explained that the kids dinner was not included in the package
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we avoided all contact with mum that night even though she had the kids as we didn't want to tell over the
sounded like loads of kids having an argument but couldn't really work out what was going on
also kids were running through the corridors in the night and the door is too heavy so when it opens or
hair on bedding and bedding sheet kept falling off and the noise from the kitchen air conditioning unit from
breakfast in the large and beautiful venue location of the hotel.
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
member of staff at reception made a really big effort to chat to my kids every time we went past reception and
time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both
loved the fact that you were accommodating to me and my 4 kids
mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it
very clean nice smelling property the receptionist welcomed the kids with a activity pack!
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
wifi access could be problematic
it was lovely hotel great and pet friendly and clean
social distancing was done well and parking was good
card folder with the room keys showed a wifi access code which was out of date
lovely accommodation. really pleased it was pet friendly. hearty breakfast. lots of character
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
they were there for the duration and their young kids were making excessive noise, running around the apartment
kitchen sink is a bit blocked, after pouring boiled water the blockage gets less
having fully equipped kitchen saves you a lot of money, if you know how to cook)) this apart hotel is close to
clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.
everything clean. got kitchen, tv and bath