Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids would have loved it more had there been a pool. but other then that it was a great stay.
wifi did not work well at all. not many cable choices like espn. breakfast not all that great.
handy to the airport, handy to downtown, good breakfast, easy parking
well lit building and parking
the breakfast was alot of sweets and not alot of other options
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the area was wrong no pool for the kids when we 1st got in we came to a room that wasn t clean and to be moved
noisy kids running in the hall all night until 3am
don t stay here if you have kids .
and kids under 12 eat free
so, i was in the middle of chicago with two kids and all the places were more than 300dls per night
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
want the kids to swim but they want 50 dollars
shuttle service was awesome to and from the airport to access the trains
cleaning towelettes in gym (they were dried out)
advertise pool more.... and offer continental breakfast.
restaurant and bar on site was a big plus
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
called earlier to see if we could check in a little earlier since we had been traveling with kids and we were
i traveled with my kids and my husband and when i booked something via online is because it looks good and
were ants in the room all the time, not very clean in the room, poor wifi, noisy from planes - midway airport
complimentary breakfast spread the free breakfast goes far beyond a typical cold continental setup: fresh items
loved that it was pet friendly and we were met with furry friends and received a doggie treat bag for our dog
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
my grand kids enjoyed the indoor pool
my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and
my kids loved swimming
still kids screaming, chasing each other around the deck, splashing literally everyone (even in the hot
my kids really enjoy being there i will go back and visit love the place
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
good location, pool for the kids
great location. very nice hotel. best hotel pool for families with kids in the chicago area.
my kids were a little upset that it was being drained
the pool area was great kids loved it !
the pool opens at 9 and closes at 9 i think it should open earlier and stay open till10 or 11
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids loved using the pool and it was a great stop off for an early morning flight out of chicago o
the kids loved it
pool was big and warm, our room was on the 8th floor with windows on both sides so our little kids loved looking
they surprised our kids with coloring pages at breakfast and gave them free candy
we enjoyed the suite set up that allowed a space for the kids to keep busy
Booking Options
Kid Friendly, Avaialable Crib
no children s teams or partying kids
no easy parking (valet is much too expensive), blinds get stuck (had to report them), no bar soap in lavatory
we attempted to get dinner via room service and were told we couldn't do to short staffing
enough staff on saturday for room service
didn't work, no bar soap for the lavatory, no parking, restaurant service was slow, no coffee maker, room starting
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.
the kids loved it as well since this was their first time in a hotel
the friendliness of staff and the breakfast was surprisingly good with a variety of choices
the staff was amazing, the breakfast was amazing and the hospitality was 10/10
pool wasnt open
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not much there for kids.
the next time we go to visit our kids in chicago, this will be the only hotel i will consider
it because it was unappetizing and i didn't care for the buffet presentation, where little kids were handling
pet fee was very high
free breakfast is good as well
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
luckily the hilton we stayed at before let us check out late because we had a wedding to get 3 kids ready for
no kids menu and more choices at the restaurant.
the atmosphere in bar restaurant gloomy.
the location to our venue was perfect. shuttle service was great!
the shuttle offered to get to the united center. also, the room was pretty spacious.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the location for perfect for us to visit our kids at uchicago
i was even allowed a late check out since i checked in at about 10pm on arrival
in addition, i was denied a late check out the following day
i hesitate to comment on any of the bartenders by name, as that might suggest how much time i spent in the bar
bar service was extremely slow to the point of wanting to leave and the hallways were very warm
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the gym was alright and they had a laundry room you could use for free
lovely hotel, the breakfast was an added bonus! nice staff, clean rooms. would stay again :)
the staff were amazing and helpful. they also allowed me late check out.
very nice hotel.nice rooms. breakfast was good.friendly staff.free parking just 2 blocks away.
the gym was alright and they had a laundry room you could use for free
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i'm much more into savory breakfast options, so this really didn't suit me at all and my kids were all hungry
our view was great the kids were so excited
kids said the pool could have been a bit warmer, ha
the kids enjoyed the swimming pool and the location was near enough to public transit that we could
at least 9:30, busy day, hard to be up, ready, and down there before 9 each day, especially with kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
a guest from a different hotel and the lady stopped me at the door but let the white lady and her kids in
i was very upset couldn t use valet and my kids and i had to walk several blocks at night
pool was ok for the kids
there where a lot of kids in there at the time so i attributed it to that
one security guard was constantly harassing my kids and threatened to evict them out of their hotel room for
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
rooms were nice and clean. kids enjoyed loft beds. aesthetics were cool.
i wish the kids could have enjoyed the view from the up room.
- room service was prompt on towels - valet was fast (pull up, don't park at the bus stop) - you can
no gym. but they had a deal with a gym a little way down north avenue.
location, meal, bar all great. staff great as well
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
better food choices for kids.
the kids loved the hotel and loved their time in chicago
only thing i could suggest would be some basic options for the kids for food
the front desk also included free wifi for our stay which was appreciated
the room service menu was limited. breakfast items served all day would be lovely.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it
made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near
breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room
super noisy ( doors slamming, kids crying, people shouting, car alarms going off)
i wish you had room service!
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool on the roof was so fun for the kids
the room and bed are comfortable thou you can hear the sounds of some kids outside but overall its excellent
i really enjoyed the fact that the restaurant was free for kids under 12 and the buffet food was pretty good
my kids enjoyed the swim in the evening
the pool on the roof was spectacular and our kids loved it
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
a lot of young kids running the show makes for a disappointing experience
wished there was a pancake or waffle option for kids
i suggest order room service and wait or go in the restaurant and dine in
i was able to request a late check out time as well
not really many options for food and room service. all from nobu which is not that great.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
this saga played out from midnight until two in the morning and we had two kids with us who were unable to get
even brought the kids stuffed animals
was our first christmas trip to chicago and we needed to find a hotel that was close to where our kids live
most accommodating staff, amazing location, great rooftop bar and modern rooms
bed was super comfortable, great gym, rooftop cinema and bars in the actual hotel
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
wished there was a room to accommodate 1 adult and 2 kids
lack of gym
rooms, no gym (even if listed as present on booking
multiple restaurants in house, room service, laundry, and there s a steamer
the shower was very strong. the free wifi was good.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i had to get my kids out and they waited for me to climb out of the back bc you couldn t open the doors far
she is very ignorant and i was insulted with the way she treated my kids and i having sit outside lie supers
four adults stayed in the king suite but probably better suited to 2 adults and 2 kids due to size of the sofa
the room itself clearly hadn t been cleaned in ages my kids and i were sneezing constantly because of the
mention of pool out when booking and booked this hotel since i had 2 kids with me based on pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
close to my kids and always clean
i did make a point to get up for a coffee at about 9 and there were way too many kids for my comfort level (
kids in hotel pool after 9pm. room keys stopped working during stay. terrace area closed.
need a day from the kids
kids playing in the hallway late at night and pulling on my door handle it made me feel a little
Booking Options
Kid Friendly, Avaialable Crib
this is definitely not for families traveling with kids
kids are not allowed in the pool and the younger staff members didn't seem too pleased to see them
we liked everything it's highly recommended for family with kids.
booked there so our kids could swim when we got there they informed us the pool would only be open until 4 pm
kids only have access to the pool on the weekends until 3 pm
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no pool and the gym was a bit sparse.
the location,the comfort of the rooms and beds, the quality of the wifi and the breakfast
special thanks to judy at the front desk, angelica in the kitchen, and nicole in the bar for a very welcoming
is free wifi in the room and the continental breakfast was nice
good coffee and breakfast
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the hotel is beautiful, the rooms relaxing and well-appointed, and the lobby bar and restaurant always bustling
not much not to like - but i didn't try to the breakfast or the bar.
the bar and good closing early. other than that great stay!
they got a gym and the property looks amazing. the interior design was great.
i had breakfast and lunch there and both were amazing and relatively reasonable in price
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room was wonderful, wifi working well
the gym is very small the location was a bit far from the activities we were hoping to see
bar not open, no room service or housekeeping that i could see
the bed wasn t firm, sinks where you lay.guest laundry was not available, no machines.
we arrived earlier than expected and they allowed us for early check in
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
sketchy elevator and kids diving in hot tub
restaurant is very specialized, which might not be the best for families with smaller kids
after we put our stuff away and kinda settle, i tried giving the kids a bath but come to find there are only
nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping
information on internet said a kids buffet was available
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
we had to lug our luggage and kids down to the lobby 3x to make it right
a family with 4 kids were robbed by 3 men in broad daylight right as i was going in to grab a table for lunch
went to bathe my kids and it s was just cold
wasn t really breakfast. just coffee and yogurt. kids loved it but i m lactose
especially when kids are there for more than one day and weather is bad outside
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
were greeted by a very helpful valet gentleman who then provided little stuffed animals for our kids
the kids received a little gift when we arrived
the doormen really impressed my kids and very socialable
the kids got little teddies upon arrival
were uncomfortable, tv is not connected to wifi - no apps, streaming, or casting -, poor
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i and my kids was very upset when i took the kids down to the pool and they had cemented it in and turning
all goes to the landfill burdening our kids and grandchildren
you could hear kids outside our room at 6 am. baby crying and kids running up and down the hall.
staff was very helpful. breakfast was a hit with the kids.
only issue was i felt like the bed was hard but my kids slept in the other queen and enjoyed the bed
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
kids loved the pool and hot tub
we booked 2 days to get out of the house, swim, relax as a family (kids 7 & 4 who love swimming)
kids crushed
$15 for a single kids cup of mac and cheese is insane
the kids enjoyed the pool
Booking Options
Kid Friendly, Avaialable Crib
great bar in the lobby
the bar in the lobby is the best place to hangout
the hostesses in the restaurant were very nice and very sexy. sheryl at the bar was cute too.
was nothing in the info that i saw about the hotel being pet friendly
arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
we had n/a drinks one night in the hotel bar where they had a live jazz-style band playing
we enjoyed the live jazz by the bar in the evenings as well
bar and restaurant with great service and offerings
could not find the switch to turn off the bar lights
great location and cool design. gerin at the bar made the best french75. he was awesome.
Booking Options
Kid Friendly, Avaialable Crib
very unpleasant for my family as i really didn't need my kids being exposed to this
our room so that my husband and i could have separate room from the kids
to build a higher building, they don t keep the pool, which makes not so good for kids.
the walls are not soundproof so i heard crying babies or kids screaming throughout the day and the rooms are
between the screaming couple fighting in the hallway all night with the screaming college kids and then my bed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend
expenisve and loud alot of kids running around
there are kids everywhere
a fire extinguisher enclosure and some fencing in the parking garage where they have an impromptu gym setup on
bar was closed and catered to the yoga class at sunset, also having to sit at decent restaurant,
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
my kids were able to tablet out one of the beds while i ate comfortable at the couch on other side of
kids felt the pool was small
kids loved the pool area
only non-perfect score was for the pool that was a little small (if there were kids in it, they kind of took
great place downtown chicago. perfect with kids.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
my kids particularly enjoyed playing the baby grand piano at the ballroom lobby
my kids like the pool and we liked how convenient it was to everything
there were a ton of kids in the hotel and never did we hear anything from inside our room
are 2 hot tubs, one for kids and one for adults
convenience, great food at the hotel restaurant, starbucks, my kids loved the pool and hot tubs and air hockey
Booking Options
Kid Friendly, On-Site Childcare, Avaialable Crib
we had the spa room, which is big and amazing room, the best bathroom we have ever had
bar made amazing cocktails
i was a bit disappointed that we couldn't try out the rooftop bar and restaurant because we had our son with
i really appreciated that there was lactose free milk available at the coffee bar in the morning
location and gym.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
room we had were very hot to the touch and definitely not meant for families with young curious kids
a pipe broke and we had to move rooms 3 times . thee worse with five kids.
the view, my kids were excited to be on the 11th floor but the view was a building.
was supposed to be no smoking and you can tell people were smoking in the building and i have kids with asthma
looks as old as it is, even that it looks like it was recently painted, (my kids mentioned it looked like a
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
days in a row my kids room was not cleaned
bed was very comfortable! great place to stay with kids.
walk to most major public transit without jumping on a bid first which is a bit much with little kids
on weekends, they put out games like table tennis, air hockey and table football for the kids to enjoy
the air quality in the our suite and my kids room is very poor
Booking Options
Kid Friendly, Avaialable Crib
were able to accommodate early check in and concierge was able to deliver a bottle of champagne that met us in
bar and restaurant are stuffed up with nonaesthetical lamps and cupboards that ruin thesr splendid
placed right next to the gym which was a little difficult to sleep because of the constant people walking
area for cars not sufficient, bar closes at 9:45 pm on a friday, and no way to grab a quick bite for breakfast
the gym was great!!
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
first night me, my wife and 2 kids couldn t sleep because of smoking smell
they made excellent recommendations for our kids and remembered my name when i forgot my key in the room on
also not the hotels fault but the location and price point meant there was a group of college kids there for
they had a nice restaurant for breakfast and offered gf bread which was wonderful for two of my kids
also, as expected for downtown hotel, quite noisy traffic 24h although did not prevent us or the kids to sleep
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to everything and having a 24-hr marketplace was perfect when kids get hungry at night
the room was comp d but we picked wolf point because they had a pool and we were traveling with kids
the kids loved the indoor pool.
s high up i did not know that and that if you book through booking you don t get free breakfast
modern bar area, great for meet-ups
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
old floor plan made it a little hard to navigate with two kids and suitcases on wheels (three fire doors between
this is prime location to see many attractions for my kids first trip.
stated there 4 days with the kids, no problems.
to the airport was $55 but ended up to be $75 creepy there is a 13th floor lol but my kids liked the
only thing that my kids would have liked if there was a snack machine on every floor we were on the 10th floor
Booking Options
Kid Friendly, Avaialable Crib
fact we had to pay a $30 fees per day and per person (no opt out option possible) for the use of gym facilities
bar at night post theater was awesome
missed the amenities from pervious stays: laundry service, wine happy hour, and 312 chicago restaurant
they called me on my cell because i was in the gym when my friend showed up and her phone wasn t working
wonderful pet policy and hotel employee at customer service was great
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our room was dirty, lots of young kids hanging around smelling like weed
through booking was included but the hotel said that it is included only for the adults and the kids have to
the breakfast was great!! i love the location of the hotel. the view was amazing.
the breakfast made my stomach hurt for days
liked the swimming pool, the lobby area on the 15th floor
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids bed was low quality (poor condition)
it was perfect for a family with kids
wish there was a bit more variety for kids to choose from for the daily breakfast
it does not have its own restaurant for room service. italian village food was very marginal.
there is no guest laundry room and no coin or card laundromats within walking distance
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
provided for the double bed my spouse & i were sharing, so i had to borrow one from the room my kids had
i can only imagine if i had kids with me
sensor-activated snack tray and refrigerator was a frustration for a family with kids, as the sensor and charge
walls are thin and we could hear kids in the hallway late at night
area was great, though the water was a little cold for kids
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
in the end i disabled the toilet myself so the kids could sleep and just had them come to my room to use our
booked a room for 1 adult and 2 kids and we had the smallest room from the hotel and only 1 bed in the room
embarrassing me in front of my kids and her ppl, giving me a hard time checking in to my hotel room, lying to
hotel is not ready for babies/kids and no structure available (when they say that hotel is kids welcome)
parking was amazingly expensive and i've had to be ordered from room service.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
height of tub could be a problem for kids and short adults
if you're looking in this area, are traveling with kids (small humans or adults), and want to be 'wow-ed' by
i also found i could hear the kids in the next room
we have 3 kids ranging from 11 - 21 and all 3 had a great time in the game room and bar
public wifi brings in people with their laptops and outside coffee/food and they stay for hours
Booking Options
Kid Friendly, Avaialable Crib
few amenities for kids
cookies for kids on check in
parents we don't get much time away from the kids
the kids and me were sneezing all of the night because of the dust
kimberly went above and beyond to make the stay special for our two kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool is always full of little kids, which is great, but as adults we felt like we were intruding on families
is great for kids
pool area was suitable for kids
hotel pool is closed and not clearly advertised as such which is a bummer when you bring the kids to enjoy spring
it was as big as my kids bedroom, but the view and the area were worth the cost
Booking Options
Kid Friendly, Avaialable Crib
ran out of food at 5 pm and at breakfast time there were kids screaming and running around a room about 20
after arriving) and when they did, they didn't give me the room i paid for, and instead gave me a kids roll-in
very nice hotel bar with great drinks
no complimentry internet no mini bar no robes and slippers
was delicious, i would have preferred it served hotter as it was barely warm
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
night guest disruptions with young kids
have to be very careful with kids
no pool , downstair gym
had some appetizers in the bar and they were excellent
fitness gym small for facility of this caliber.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
but if we didn t have kids, we honestly would not have noticed
wifi worked well
the wifi was a little tedious to connect to but once online, it was brilliant.
is great, rooms and bathroom are super clean, beds are comfortable, temperature is good, wifi is good, there
is perfect, the rooms, the whole place, the staff is very nice and they have laundry that is working all day
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
- nice interior design - good gym - vibey bar - great location
the gym in particular was really new, and well equipped
it was also very clean and i appreciated that it was pet friendly
a great interior design, a modern shower / sink in the room, hd-tv with cable / netflix, good wifi speed for
the lobby bar is spectacularly fine
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids loved the view.
food area but also to clean and sanitized table that was used as some people bring small messy kids
pool area did have towels and small kids took over the hot tub
small kids were in the hot tub
a bit of a walk to parks, very crowded on saturday night (couldn't visit pool with kids).