Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids would have loved it more had there been a pool. but other then that it was a great stay.
wifi did not work well at all. not many cable choices like espn. breakfast not all that great.
handy to the airport, handy to downtown, good breakfast, easy parking
well lit building and parking
the breakfast was alot of sweets and not alot of other options
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the area was wrong no pool for the kids when we 1st got in we came to a room that wasn t clean and to be moved
noisy kids running in the hall all night until 3am
don t stay here if you have kids .
and kids under 12 eat free
so, i was in the middle of chicago with two kids and all the places were more than 300dls per night
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
want the kids to swim but they want 50 dollars
shuttle service was awesome to and from the airport to access the trains
cleaning towelettes in gym (they were dried out)
advertise pool more.... and offer continental breakfast.
restaurant and bar on site was a big plus
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
called earlier to see if we could check in a little earlier since we had been traveling with kids and we were
i traveled with my kids and my husband and when i booked something via online is because it looks good and
were ants in the room all the time, not very clean in the room, poor wifi, noisy from planes - midway airport
complimentary breakfast spread the free breakfast goes far beyond a typical cold continental setup: fresh items
loved that it was pet friendly and we were met with furry friends and received a doggie treat bag for our dog
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
my grand kids enjoyed the indoor pool
my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and
my kids loved swimming
still kids screaming, chasing each other around the deck, splashing literally everyone (even in the hot
my kids really enjoy being there i will go back and visit love the place
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
good location, pool for the kids
great location. very nice hotel. best hotel pool for families with kids in the chicago area.
my kids were a little upset that it was being drained
the pool area was great kids loved it !
the pool opens at 9 and closes at 9 i think it should open earlier and stay open till10 or 11
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
kids loved using the pool and it was a great stop off for an early morning flight out of chicago o
the kids loved it
pool was big and warm, our room was on the 8th floor with windows on both sides so our little kids loved looking
they surprised our kids with coloring pages at breakfast and gave them free candy
we enjoyed the suite set up that allowed a space for the kids to keep busy
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.
the kids loved it as well since this was their first time in a hotel
the staff were so helpful and the breakfast was awesome
the kids loved it as well since this was their first time in a hotel
breakfast was probably one of the best we've had anywhere we've stayed
Booking Options
Kid Friendly, Avaialable Crib
no children s teams or partying kids
was unable to reach anyone when i tried to order room service
6am coffee bar was a big help
was in the room directly above the gym
the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not much there for kids.
the next time we go to visit our kids in chicago, this will be the only hotel i will consider
it because it was unappetizing and i didn't care for the buffet presentation, where little kids were handling
pet fee was very high
free breakfast is good as well
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
luckily the hilton we stayed at before let us check out late because we had a wedding to get 3 kids ready for
no kids menu and more choices at the restaurant.
the atmosphere in bar restaurant gloomy.
the location to our venue was perfect. shuttle service was great!
the shuttle offered to get to the united center. also, the room was pretty spacious.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the location for perfect for us to visit our kids at uchicago
i was even allowed a late check out since i checked in at about 10pm on arrival
in addition, i was denied a late check out the following day
i hesitate to comment on any of the bartenders by name, as that might suggest how much time i spent in the bar
bar service was extremely slow to the point of wanting to leave and the hallways were very warm
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the gym was alright and they had a laundry room you could use for free
lovely hotel, the breakfast was an added bonus! nice staff, clean rooms. would stay again :)
the staff were amazing and helpful. they also allowed me late check out.
very nice hotel.nice rooms. breakfast was good.friendly staff.free parking just 2 blocks away.
the gym was alright and they had a laundry room you could use for free
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i'm much more into savory breakfast options, so this really didn't suit me at all and my kids were all hungry
our view was great the kids were so excited
kids said the pool could have been a bit warmer, ha
the kids enjoyed the swimming pool and the location was near enough to public transit that we could
at least 9:30, busy day, hard to be up, ready, and down there before 9 each day, especially with kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
i wish the kids could have enjoyed the view from the up room.
rooms were nice and clean. kids enjoyed loft beds. aesthetics were cool.
the pool is pretty small and gets very packed on the weekends
& pillows were heaven, iconic chicago city views room service food amazing
pool was closed
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
they are kids friendly!
there where a lot of kids in there at the time so i attributed it to that
desk people argued with me over changing my room when i asked to be moved to avoid screaming kids in the next
breakfast on the rooftop was amazing. staff was super nice, helpful to the kids and friendly.
i was very upset couldn t use valet and my kids and i had to walk several blocks at night
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near
are friendly and it was clean and my kids love to it there nice view the food was very good my kids enjoy it
breakfast buffet was awesome even for the kids and everytime we needed something staff was right at our room
super noisy ( doors slamming, kids crying, people shouting, car alarms going off)
the wifi and the fact that it did not have a refrigerator in the room.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
this saga played out from midnight until two in the morning and we had two kids with us who were unable to get
even brought the kids stuffed animals
was our first christmas trip to chicago and we needed to find a hotel that was close to where our kids live
bed was super comfortable, great gym, rooftop cinema and bars in the actual hotel
great gym, i feel like it's under utilised down there, but was perfect for me
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
wished there was a pancake or waffle option for kids
a lot of young kids running the show makes for a disappointing experience
didn't use pool but it looked mellow
the room, the pool, the rooftop, the gym
not really many options for food and room service. all from nobu which is not that great.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
wished there was a room to accommodate 1 adult and 2 kids
no wifi
no gym!
com) but only a yoga studio, questionable laundry prices (8
multiple restaurants in house, room service, laundry, and there s a steamer
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room and bed are comfortable thou you can hear the sounds of some kids outside but overall its excellent
one night there were kids running and yelling in the hall until midnight
my kids aks for the swimming pool , but the pool not open at that time because the covid 19
my kids enjoyed the swim in the evening
pool on the roof was so fun for the kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the kids loved the hotel and loved their time in chicago
better food choices for kids.
only thing i could suggest would be some basic options for the kids for food
only thing we noticed was that the chairs down in the bar area were absolutely filthy
room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
would have appreciated bacon or a variety of fruit at breakfast
great location. friendly staff. pet friendly.
breakfast delivered to the room would have been nice
should have service elevators so that the customers don't have to ride up with dirty laundry, smelly garbage;
the breakfast was amazing!! more than i expected and i watched a manager clear tables.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
already a bad start i then was told my stay with my kids that the pool was closed
mention of pool out when booking and booked this hotel since i had 2 kids with me based on pool
the room itself clearly hadn t been cleaned in ages my kids and i were sneezing constantly because of the
wish i could of gotten 1 room with 2 queen beds for the kids but the kids enjoyed themselves in their city view
she is very ignorant and i was insulted with the way she treated my kids and i having sit outside lie supers
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i did make a point to get up for a coffee at about 9 and there were way too many kids for my comfort level (
one and only complaint was the pool was really cold and there was one group of 14 kids in their and they were
it was good but should provide microwaves in the rooms considering families staying with small kids
need a day from the kids
kids in hotel pool after 9pm. room keys stopped working during stay. terrace area closed.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, On-Site Childcare, Avaialable Crib
was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend
expenisve and loud alot of kids running around
there are kids everywhere
i didn't have time to use the gym or spa but the room was so nice and the bathroom was excellent
but sitting at the bar was annoying as athletic members were coming up to the bar for their take out drink orders
Booking Options
Kid Friendly, Avaialable Crib
this is definitely not for families traveling with kids
i have 5 kids traveling with me ages 12 to 17 that were super excited to swim so that was a huge bummer
booked there so our kids could swim when we got there they informed us the pool would only be open until 4 pm
kids are not allowed in the pool and the younger staff members didn't seem too pleased to see them
it's not great for kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the gym is extremely clean and has great cardio machines, weights and cables
the hotel itself served a more unusual breakfast range, with breakfast of the more traditional (british) type
we had drink and a light meal at the bar which was very perfectly prepared, in fact it might have been one of
loved seeing food and bar options at front
breakfast not included
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bar not open, no room service or housekeeping that i could see
we enjoyed drinks at the bar on our last night
rooftop bar is mostly inside and can be very loud and chaotic
we arrived earlier than expected and they allowed us for early check in
the bed wasn t firm, sinks where you lay.guest laundry was not available, no machines.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
after we put our stuff away and kinda settle, i tried giving the kids a bath but come to find there are only
information on internet said a kids buffet was available
location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it
restaurant is very specialized, which might not be the best for families with smaller kids
nice and spacious) we went each night of our stay and every single time there were many screaming kids jumping
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
do not recommend for families with small kids - trains are close and loud, but for business travelers - yes
kids
wasn t really breakfast. just coffee and yogurt. kids loved it but i m lactose
a family with 4 kids were robbed by 3 men in broad daylight right as i was going in to grab a table for lunch
kids definitely wanted to swim and they ended up sad they had to keep their swimming suits in their
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
all goes to the landfill burdening our kids and grandchildren
good location, great breakfast and comfortable rooms for our family with 2 kids and a dog
listed as family friendly, yet nothing offered for kids. pool would have been nice.
noise. lots of younger kids or families late at night being loud
you could hear kids outside our room at 6 am. baby crying and kids running up and down the hall.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the kids received a little gift when we arrived
the kids got little teddies upon arrival
the doormen really impressed my kids and very socialable
were greeted by a very helpful valet gentleman who then provided little stuffed animals for our kids
the wifi is great
Booking Options
Kid Friendly, Avaialable Crib
the bar is beautiful
arrived early and called to ask if it was okay to leave our luggage at the hotel so we could go site seeing
the hostesses in the restaurant were very nice and very sexy. sheryl at the bar was cute too.
the bar in the lobby is the best place to hangout
was nothing in the info that i saw about the hotel being pet friendly
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids enjoyed the pool
kids crushed
me, my girlfriend, and our kids
we booked 2 days to get out of the house, swim, relax as a family (kids 7 & 4 who love swimming)
overall probably the best hotel experience we have had in chicago (kids loved the
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the room was comfortable, we had room service both mornings and the food was quite good and arrived quickly
bar and restaurant with great service and offerings
could not find the switch to turn off the bar lights
we enjoyed the live jazz by the bar in the evenings as well
noisy guests in the bar area. wrecked the calm and relaxing atmosphere
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
normally wouldn't bother me but i have younger kids who crawl around
kids loved the pool area
the pool is heated so it's great for the kids
my kids were able to tablet out one of the beds while i ate comfortable at the couch on other side of
kids felt the pool was small
Booking Options
Kid Friendly, Avaialable Crib
between the screaming couple fighting in the hallway all night with the screaming college kids and then my bed
our room so that my husband and i could have separate room from the kids
to build a higher building, they don t keep the pool, which makes not so good for kids.
i never wanted to spend this money on a hotel when it's christmas, my kids
kids were upset
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
my kids particularly enjoyed playing the baby grand piano at the ballroom lobby
my kids like the pool and we liked how convenient it was to everything
there were a ton of kids in the hotel and never did we hear anything from inside our room
are 2 hot tubs, one for kids and one for adults
convenience, great food at the hotel restaurant, starbucks, my kids loved the pool and hot tubs and air hockey
Booking Options
Kid Friendly, On-Site Childcare, Avaialable Crib
we had the spa room, which is big and amazing room, the best bathroom we have ever had
bar made amazing cocktails
i was a bit disappointed that we couldn't try out the rooftop bar and restaurant because we had our son with
i really appreciated that there was lactose free milk available at the coffee bar in the morning
location and gym.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
walk to most major public transit without jumping on a bid first which is a bit much with little kids
i truly recommend this place for families with kids
on weekends, they put out games like table tennis, air hockey and table football for the kids to enjoy
the two-bedroom suite worked well for three adults and two kids.
the air quality in the our suite and my kids room is very poor
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
a pipe broke and we had to move rooms 3 times . thee worse with five kids.
kids loved the room space of the double deluxe room
my kids like the light on/in the elevator. the location and the price.
packing up two kids and stuff was annoying
room we had were very hot to the touch and definitely not meant for families with young curious kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
hotel was clean and had a nice set up perfect for a small getaway with older teenage kids
they had a nice restaurant for breakfast and offered gf bread which was wonderful for two of my kids
my son and i brought his kids (9 year old twins) to see a city that both he and i fell in love with during
also, as expected for downtown hotel, quite noisy traffic 24h although did not prevent us or the kids to sleep
they made excellent recommendations for our kids and remembered my name when i forgot my key in the room on
Booking Options
Kid Friendly, Avaialable Crib
for wi-fi per day is absolutely shocking, especially as you can use other amenities such as the gym for free
were able to accommodate early check in and concierge was able to deliver a bottle of champagne that met us in
they have is an early check in. and location was great
the gym was great!!
the gym was clean and had a great selection
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to everything and having a 24-hr marketplace was perfect when kids get hungry at night
the room was comp d but we picked wolf point because they had a pool and we were traveling with kids
the kids loved the indoor pool.
s high up i did not know that and that if you book through booking you don t get free breakfast
modern bar area, great for meet-ups
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our room was dirty, lots of young kids hanging around smelling like weed
through booking was included but the hotel said that it is included only for the adults and the kids have to
clean, well maintained rooms and pool and gym and common areas.
it has a big, nice, warm pool
the breakfast was great!! i love the location of the hotel. the view was amazing.
Booking Options
Kid Friendly, Avaialable Crib
loved the gym with the peloton bike
wonderful pet policy and hotel employee at customer service was great
bar at night post theater was awesome
we arrive in the hot-point time ,when restaurant, gym and other shared rooms were closed,due to covid
good gym spacious rooms
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
one of my young kids was positive she was dizzy from the strong odor in the bathroom
old floor plan made it a little hard to navigate with two kids and suitcases on wheels (three fire doors between
this is prime location to see many attractions for my kids first trip.
found out the ghost stories after arriving. my kids loved that bonus of our stay!
only thing that my kids would have liked if there was a snack machine on every floor we were on the 10th floor
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids bed was low quality (poor condition)
it was perfect for a family with kids
wish there was a bit more variety for kids to choose from for the daily breakfast
it does not have its own restaurant for room service. italian village food was very marginal.
there is no guest laundry room and no coin or card laundromats within walking distance
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
provided for the double bed my spouse & i were sharing, so i had to borrow one from the room my kids had
i can only imagine if i had kids with me
sensor-activated snack tray and refrigerator was a frustration for a family with kids, as the sensor and charge
walls are thin and we could hear kids in the hallway late at night
area was great, though the water was a little cold for kids
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
in the end i disabled the toilet myself so the kids could sleep and just had them come to my room to use our
booked a room for 1 adult and 2 kids and we had the smallest room from the hotel and only 1 bed in the room
embarrassing me in front of my kids and her ppl, giving me a hard time checking in to my hotel room, lying to
hotel is not ready for babies/kids and no structure available (when they say that hotel is kids welcome)
parking was amazingly expensive and i've had to be ordered from room service.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
height of tub could be a problem for kids and short adults
if you're looking in this area, are traveling with kids (small humans or adults), and want to be 'wow-ed' by
i also found i could hear the kids in the next room
we have 3 kids ranging from 11 - 21 and all 3 had a great time in the game room and bar
public wifi brings in people with their laptops and outside coffee/food and they stay for hours
Booking Options
Kid Friendly, Avaialable Crib
few amenities for kids
cookies for kids on check in
parents we don't get much time away from the kids
the kids and me were sneezing all of the night because of the dust
kimberly went above and beyond to make the stay special for our two kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pool is always full of little kids, which is great, but as adults we felt like we were intruding on families
is great for kids
pool area was suitable for kids
hotel pool is closed and not clearly advertised as such which is a bummer when you bring the kids to enjoy spring
it was as big as my kids bedroom, but the view and the area were worth the cost
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
but if we didn t have kids, we honestly would not have noticed
entrance, lobby, traveling facilities (laundry, lounge, various areas)
the lobby/reception area was really cool and stylish and the wifi worked great
close to candy factory only 2 blocks away i did enjoy the bed also i like laundry room nice big tv downstairs
to almost everything, staff was ridiculously nice, facilities are new, laundry room, common area, coffee shop
Booking Options
Kid Friendly, Avaialable Crib
after arriving) and when they did, they didn't give me the room i paid for, and instead gave me a kids roll-in
ran out of food at 5 pm and at breakfast time there were kids screaming and running around a room about 20
very nice hotel bar with great drinks
no complimentry internet no mini bar no robes and slippers
modern and updated rooms with great city and river views, very nice and helpful employees, good gym, and a
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
it was also very clean and i appreciated that it was pet friendly
a great interior design, a modern shower / sink in the room, hd-tv with cable / netflix, good wifi speed for
great if traveling with a pet
gym
the gym in particular was really new, and well equipped
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
have to be very careful with kids
night guest disruptions with young kids
gym and yoga classes
the bellman was great as well by pointing us to a great jazz bar and a great breakfast place
we spent time in the lobby bar and had great service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids loved the view.
food area but also to clean and sanitized table that was used as some people bring small messy kids
pool area did have towels and small kids took over the hot tub
small kids were in the hot tub
a bit of a walk to parks, very crowded on saturday night (couldn't visit pool with kids).